Please note that Scouts Canada’s phone system is experiencing technical difficulties. To contact the Scout Shop or employees in our staff directory, please refer to email communications as we work to resolve this issue. We apologize for the inconvenience and thank you for your patience.

Join VolunteerGive

Retail Sales Associate — Ottawa Scout Shop

Do you love the outdoors? Are you an avid outdoor enthusiast with a broad knowledge of camping equipment and outdoor gear? Are you willing to teach others how to pack and use the gear we have in the shop in order for them to have the best next adventure! Do you think you have what it takes to become our next part-time Retail Sales Associate? If you answered yes we want to hear from you!

For more than 100 years, Scouts Canada has brought a world of adventure, outdoor experience, friendship and fun to 17 million Canada youth. Scouts Shops across the country provide a one-stop-shop for thousands of exciting products designed to help people make the most of their outdoor experiences. We sell everything from name brand camping equipment, to awesome outdoor gear.

Reporting directly to the Retail Store Manager and you will apply your knowledge of camping and outdoor gear to help customers make informed decisions about everything they need in order to enjoy their outdoor experiences! You will provide friendly customer service every step of the way and look for ways to enhance the shopping experience for customers.

Specifically, you will be responsible for:

  • Help customers get the gear and advice they need for their outdoor experiences;
  • Inform customers on products, services and current promotions
  • Look for ways to increase awareness of the Scout Shop (in stores and online)
  • Assist Scouts Canada’s member with making Scouting related purchases
  • Merchandising and keep the store organized and looking good
  • Perform gear workshop sessions with Scouting groups
  • Keep up with product knowledge
  • Check and maintain inventory levels
  • Execute mail/web orders in a timely manner

Education, Experience & Skills

  • A passion for the outdoors and broad knowledge and experience with camping equipment (tents, sleeping bags, stoves, packs, etc.)
  • Previous sales/customer service experience. Retail sales experience is an asset
  • High school education. Post-secondary education an asset
  • Scouting experience is an asset
  • Flexibility to work a variety of shifts from Monday to Sunday as well as holidays

Working Conditions

  • Must role model values of Scouts Canada including the Child and Youth Safety program.
  • PRC (Police Record Check) and VSS (Vulnerable Sector Check) required
  • Mandatory training requirement 

If this role excites you, we want to hear from you! Please take the time to tell us about yourself in a cover letter — we want to hear your story — your background, your accomplishments, and why this role is a good fit with your future career aspirations.

Please submit your application to

Scouts Canada thanks you for taking the time to consider this position.  Please understand that only individuals chosen for an interview will be contacted.

Scouts Canada encourages applications from all qualified candidates and has a great record of accommodating persons with disabilities. Contact Human Resources at 613-224-5131 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Ready to apply? Please take the time to tell us about yourself in a cover letter — we want to hear your story — your background, your accomplishments, and why this role is a good fit with your future career aspirations.