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Pandemic Program & Activity Modifications — STAGE 4

Pandemic Program & Activity Modifications — STAGE 4 “How to safely run a Scouts Canada Activity during COVID-19" Introduction During a declared pandemic, Scouts Canada must maintain a position of safety leadership and social responsibility. In alignment with our Safety First Policy, Scouts Canada’s priority will be ensuring that activities are modified to ensure the safety of our members and to reduce the risk of disease transmission. A Pandemic Operational Plan is required by most provinces at times of declared pandemics. These Pandemic Program & Activity Modifications Standards and the associated supporting documents are designed to meet the expected needs of most provinces. Our Standards These Standards apply to all departments, functions, Councils, Groups, Sections, staff, volunteers and those acting in support of Scouts Canada activities during a local, national or international pandemic. The National Key 3 will determine the scope and duration of activation of these standards. Notice of implementation and effective date of these standards shall be given by the CEO of Scouts Canada or a person designated by them to provide notice. Incremental or greater requirements specified by Federal, Provincial and/or Municipal health and safety restrictions supersede those outlined in these standards. The objective is to ensure that appropriate program modifications are both communicated and implemented to reduce the risk of disease transmission among Scouting youth, Scouters, parents and others planning or attending Scouts Canada activities. Activities cannot violate a public health order. All Scouting in-person activities must ensure program and plans are modified to reduce the spread of illness. For the purposes of these standards, an ‘activity’ is any action or meeting involving those registered as members, or those eligible for membership in, Scouts Canada indulging in any gathering for the purposes of Scouting within or outside of Canada. These include, but are not limited to, all Section, Group, functional and other meetings of any kind operating as Scouts Canada. This would include all Section programming, Council meetings, training sessions, events, day camps, overnight camps, and planning sessions for the purposes of Scouting. Each Council and/or Group are responsible for ensuring, as much as practical and reasonable, that they are in compliance with Scouts Canada, Federal, Provincial and Municipal Government health and safety restrictions. The two-scouter rule must always be in effect and maintained. Scouter to Youth ratio must be maintained at all times when conducting in-person Scouting Activities. For ALL in-person activities the following requirements are to be adhered to: Physical Distancing All Scouting in-person activities will be limited to the gathering restrictions specified by the municipality or province that the activity/ gathering is taking place within, whichever is fewer. Indoor activities are permitted in addition to the preferred outdoor activities. All Scouting in-person activities to be split into smaller teams (patrols) of 8 or fewer youth per patrol. A “patrol” is a general Scouting term for a small team, typically 6 to 8 youth that embodies the Scout Method— Patrol System. Specifically, this refers to Lodges (Colony: Beavers), Lairs (Pack: Cubs), Patrols Troop: Scouts) and Expedition Teams (Company: Venturers). All meetings and activities need to allow all participants to maintain a physical distance of at least two metres (2m) or as required by the Local, Municipal or Provincial requirements (whichever is greater). Patrols must remain separate and must maintain physical distancing from another patrol for the duration of the activity (minimum 2m). When conducting outdoor activities youth members within their patrol should be encouraged to practice physical distancing and minimise physical contact. Patrols must remain separate and must maintain physical distancing from another patrol for the duration of the activity (minimum 2m). Where practical, meeting and activities should still be modified to maintain a physical distance of at least one meter (1m) from participants within patrols. Adults, and Scouters, working with an assigned patrol must maintain physical distancing of 2m. The use of masks are recommended for Scouting activities and meetings conducted indoors, unless prescribed by a Provincial or Municipal Health guidelines, at which point it will then be considered mandatory. Avoid large gatherings, like traditional opening ceremonies, large campfires and instead modify to patrol-based activities. Drop-off and pick-up procedures must be modified to ensure compliance with these standards. Vulnerable Populations Adults and Scouters should be aware of their provincial health guidance for ‘Vulnerable Persons” or “At-Risk” persons and take additional risk controls that they determine appropriate, e.g. maintaining physical distance, wearing PPE, reducing potential exposure time. Vulnerable adults must discuss with the Scouter-in-Charge to ensure appropriate risk management controls are acceptable. Youth with underlying conditions, medical and/or behavioural complexities may attend Scouting activities, however, it is important for parents/guardians to work with their child’s health-care providers so that an informed decision can be made. Parents must inform the Scouter-in-Charge in advance to ensure appropriate risk management controls are considered. Where there is a vulnerable person in their household, the member must consider carefully if they should attend. Cleaning & Hygiene The Scouter-in-Charge will ensure that appropriate levels of hygiene, cleaning and disinfecting, where realistically possible, are planned and executed. Surfaces on playgrounds need routine cleaning with soap and water, including high touch surfaces made of plastic or metal. Cleaning of wooden surfaces is not recommended by government authorities. Handwashing stations and/or Alcohol Based Hand Rub with a minimum 60% alcohol concentration must be made available. Soap and water are preferred as it is the most effective method and least likely to cause harm if accidentally ingested. Use of shared objects (e.g. gym or sports equipment, art supplies, games) is permitted within a patrol but the objects should be cleaned between each use. Screening The Scouter-in-Charge must ensure that all Scouters, parents, youth and others attending the activity are reasonably informed of the requirements and associated risks of participation. All participants must be provided a self-assessment screening checklist to perform screening of their children or themselves before arriving at the planned Scouting activity. It is understood that some allergies or pre-existing conditions may express similar symptoms to COVID-19. If in doubt consult a medical professional. Scouters, parents or guardians and youth must not attend the programs or other Scouting activities if they are sick (any illness – not just limited to COVID). Where there is another sick person in their household, the member should consider carefully if they should attend. All persons ordered, and family members (or social bubble) of persons ordered, to quarantine or self-isolate under a Public Health order of a Municipality, Province or an order made under the Federal Quarantine Act are prohibited from in-person Scouting activities. If a person develops symptoms while participating in a Scouting activity the Scouter-in-Charge must follow the Supporting a Symptomatic Person Guideline and must complete and submit an Incident Report Form to Safe Scouting following the Incident Management Procedure. Youth who develop symptoms while at a Scouting activity may be asked to wear a mask and isolate in a separate area until a parent arrives for pickup. The youth must be kept at least 2 metres away from all other individuals. For the purposes of contact tracing, attendance and screening results must be recorded for everyone attending the activity including Scouters, youth, parents and anyone else on the activity site. Records must be maintained for a minimum of 6 weeks following each activity to facilitate contact tracing in the event of an outbreak. Personal Protective Equipment The use of masks are recommended for Scouting activities and meetings conducted indoors, unless prescribed by a Provincial or Municipal Health guidelines, at which point it will then be considered mandatory. When conducting outdoor activities, unless prescribed by local regulations, personal protective equipment, such as masks are not mandatory, beyond those used by persons as part of regular precautions for the hazards normally encountered in their regular course of work (e.g. cleaning and handling chemicals). The Group Commissioner, in conjunction with the Scouter-in-Charge, may additionally require the mandatory use of masks for a planned activity. This needs to be communicated to all participants in advance. Emergency Response & Risk Management An updated hazard identification and risk assessment is conducted for the activity location and planned activity. Emergency Response Plan (ERP) is updated to reflect pandemic requirements and local conditions. Modified Adventure Application Form (MAAF) is updated for the site to be visited, expected weather conditions, location and municipal requirements. Food Provisions Food provision within patrols is permitted. No self-serve buffet-style meals. Food and/or drink sharing is prohibited. Clean and disinfect eating and cooking equipment after use. Overnight Camping Colony, Pack, Troop, Company and Crew overnight camping is allowed if permitted by relevant local, municipal and provincial regulations. The Scouter-in-Charge must demonstrate to the satisfaction of the Group Commissioner that all the requirements of this Pandemic Program & Activity Modifications Standard have been met and can be maintained throughout the proposed adventure including under an emergency response scenario. Camping in tents or shelters is preferred. Sleeping in hard-sided tents, Adirondack shelters, individual huts or other camp buildings is permitted in patrols of up to 8 youth only. Large buildings, halls or other facilities cannot be used for overnight accommodation. Adults (including parents) are required to sleep in separate accommodation away from the youth. Sharing of tents is permitted within patrols, providing patrols maintain separation (minimum of 2m) from other patrols for the duration of the activity. If patrol separation cannot be guaranteed, all camping, or overnight accommodation, to be conducted individually in tents or appropriate camping shelters. Given the inherent nature of higher risk with younger youth, overnight camping for Colony (Beaver Scouts) and Pack (Cub Scouts) should be considered only after rigorous review of the risk controls commensurate with the planned activity. Daytime activities are recommended for both Colonies and Packs for the duration of the declared pandemic. Approvals The Scouter-in-Charge must complete a Modified Adventure Application Form (“MAAF”) for all outdoor activities or those activities away from the usual meeting place. This includes Category 1 outdoor activities. The Group Commissioner may approve one application form for multiple activities in the same location, including multiple days, if they are satisfied that the risk conditions and risk controls are not materially different from the initial discussions, verification and approval. Review and Improve Cycle These standards shall be reviewed when a potential local, national or international pandemic is suspected. Subsequent reviews shall be completed every three years, or more frequently as required by regulatory changes, BP&P or identified deficiencies. Related Policies & Standards Safety First Policy Adventure Standards Communication Standards Program Standards Resources COVID-19 Screening Modified Adventure Application Form Emergency Response Plan – Junior Sections Emergency Response Plan – Senior Sections Risk mitigation tool for child and youth settings operating during the COVID-19 pandemic Approved Date May 2021 Effective Date May 2021 Updates V2 (May 2021): Mass gathering restrictions defined in Pandemic Stage 4 Standard have been updated to reflect Provincial Guidance. The use of masks was also updated.

Policies

Pandemic Program & Activity Modifications — STAGE 5

Pandemic Program & Activity Modifications — STAGE 5 Introduction In this final transition stage, while still operating in a formally declared pandemic, Scouts Canada continues to maintain a position of safety leadership and social responsibility. In alignment with our Safety First Policy, Scouts Canada’s priority will be ensuring that activities are modified to ensure the safety of our members and to reduce the risk of disease transmission. The Stage 5 pandemic Standards effectively lift all internal restrictions for all Scouting activities while deferring to all municipal and provincial public health restrictions. A Pandemic Operational Plan is required by most provinces at times of declared pandemics. This Pandemic Program & Activity Modifications Standard and the associated supporting documents are designed to meet the expected needs of most provinces. Our Standards The Standard applies to all departments, functions, Councils, Groups, Sections, staff, volunteers and those acting in support of Scouts Canada activities during a local, national or international pandemic. The National Key 3 will determine the scope and duration of activation of this Standard. Notice of implementation and effective date of this Standard shall be given by the CEO of Scouts Canada or a person designated by them to provide notice. Incremental or greater requirements specified by Federal, Provincial and / or Municipal health and safety restrictions supersede those outlined in this Standard. The objective is to ensure that appropriate program modifications are both communicated and implemented to reduce the risk of disease transmission among Scouting youth, Scouters, parents and others planning or attending Scouts Canada activities. Activities cannot violate a public health order. All Scouting members and parents are expected to do their part of reducing the spread of Covid-19 by screening themselves prior to attending in-person Scouting activities, and taking appropriate precautions during activities. If you’re showing signs/symptoms of Covid-19 or are a high-risk contact of someone with Covid-19, please do not participate in any in-person Scouting activities. Each Council and Group is responsible for ensuring, as much as practical and reasonable, that they are in compliance with Scouts Canada, Federal, Provincial and Municipal Government health and safety restrictions. The Two-Scouter rule must always be in effect and maintained. Scouter to Youth ratio must be maintained at all times when conducting in-person Scouting activities. Groups & Sections should provide a safe, healthy environment for youth to participate in Scouting, and as such should incorporate Covid-19 safety into their expectations and routines. All Scouting in-person activities must ensure programs and plans reduce the spread of illness by adhering to the requirements/ restrictions of any municipality or province that the activity/gathering is taking place within, including: Physical Distancing Vulnerable Populations Cleaning & Hygiene Screening Personal Protective Equipment Emergency Response & Risk Management Food Provisions Overnight Camping Activities will be approved by the Group Commissioner according to the Adventure Standard. Review and Improve Cycle This Standard shall be reviewed when a potential local, national or international pandemic is suspected. Subsequent reviews shall be completed every three years, or more frequently as required by regulatory changes, BP&P or identified deficiencies. Related Policies & Standards Safety First Policy Adventure Standards Communication Standards Emergency Management Standards Program Standards Resources Adventure Planning Process Adventure Application Form Meeting Space Risk Assessment Emergency Response Plan – Junior Sections Emergency Response Plan – Senior Sections Approved Date June 2021 Effective Date November 7, 2022 Updates

Policies

Pandemic Program Modification Standards — STAGE 2

Pandemic Program Modification Standards for Stage 2 How to safely run an in-person Scouts Canada Activity during COVID-19 Introduction During a declared pandemic, Scouts Canada must maintain a position of safety leadership and social responsibility. In alignment with our Safety First Policy, Scouts Canada’s priority will be ensuring that activities are modified to ensure the safety of our members and to reduce the risk of disease transmission. A Pandemic Operational Plan is required by most provinces at times of declared pandemics. These Pandemic Program & Activity Modifications Standards and the associated supporting documents are designed to meet the expected needs of most provinces. Our Standards The Standards apply to all departments, functions, Councils, Groups, Sections, staff, volunteers and those acting in support of Scouts Canada activities during a local, national or international pandemic. The National Key 3 will determine the scope and duration of activation of these standards. Notice of implementation and effective date of these standards shall be given by the CEO of Scouts Canada or a person designated by them to provide notice. Incremental or greater requirements specified by Federal, Provincial and/or Municipal health and safety restrictions supersede those outlined in these standards. The objective is to ensure that appropriate program modifications are both communicated and implemented to reduce the risk of disease transmission among Scouting youth, Scouters, parents and others planning or attending Scouts Canada activities. Activities cannot violate a public health order. All Scouting in-person activities must ensure program and plans are modified to reduce the spread of illness. For the purposes of these standards, an ‘activity’ is any action or meeting involving those registered as members, or those eligible for membership in, Scouts Canada indulging in any gathering for the purposes of Scouting within or outside of Canada. These include, but are not limited to, all Section, Group, functional and other meetings of any kind operating as Scouts Canada. This would include all Section programming, Council meetings, training sessions, events, day camps, overnight camps, and planning sessions for the purposes of Scouting. Each Council and/or Group are responsible for ensuring, as much as practical and reasonable, that they are in compliance with Scouts Canada, Federal, Provincial and Municipal Government health and safety restrictions. The two-scouter rule must always be in effect and maintained. Scouter to Youth ratio must be maintained at all times when conducting in-person Scouting Activities. For ALL in-person activities the following requirements are to be adhered to: Physical Distancing All in-person activities must be conducted outdoors and will be limited to a maximum of 25 persons total, or as per provincial gathering restrictions, whichever is fewer. These persons must be split into small teams (patrols) of 8 or fewer youth per patrol. A ‘patrol’ is a general Scouting term for a small team, typically 6 to 8 youth that embodies the Scout Method— Patrol System. Specifically, this refers to Lodges (Colony: Beavers), Lairs (Pack: Cubs), Patrols Troop: (Scouts) and Expedition Teams (Company: Venturers). All in-person activities must be limited to 25 people total, including Scouters, youth, helpers, activity providers and other persons in the group or any gathering restrictions of a municipality or province that the event/meeting/gathering or activity is taking place within, whichever is fewer. Unless a parent/ guardian is present to assist with the program and/or youth safety, spectators are prohibited. All meeting and activities are to be modified to maintain a physical distance of at least two meters (2m or 6 ft) between participants or as required by Provincial guidelines, whichever is greater. Minimize physical contact, including all common greetings, such as handshakes, unless required for an emergency. Drop-off and pick-up procedures must be modified to ensure compliance with these standards. Vulnerable Populations Adults and Scouters should be aware of their provincial health guidance for ‘Vulnerable Persons” or “At-Risk” persons and take additional risk controls that they determine appropriate, e.g. maintaining physical distance, wearing PPE, reducing potential exposure time. Vulnerable adults must discuss with the Scouter-in-Charge to ensure appropriate risk management controls are acceptable. Youth with underlying conditions, medical and/or behavioural complexities may attend Scouting activities, however, it is important for parents/guardians to work with their child’s health-care providers so that an informed decision can be made. Parents must inform the Scouter-in-Charge in advance to ensure appropriate risk management controls are considered. Where there is a vulnerable person in their household, the member must consider carefully if they should attend. Cleaning & Hygiene The Scouter-in-Charge will ensure that appropriate levels of hygiene, cleaning and disinfecting, where realistically possible, are planned and executed. Surfaces on playgrounds need routine cleaning with soap and water, including high touch surfaces made of plastic or metal. Cleaning of wooden surfaces is not recommended by government authorities. Handwashing stations and/or Alcohol Based Hand Rub with a minimum 60% alcohol concentration must be made available. Soap and water are preferred as it is the most effective method and least likely to cause harm if accidentally ingested. Use of shared objects (e.g. gym or sports equipment, art supplies, games) should be limited when possible, or the objects should be cleaned between each use. Screening The Scouter-in-Charge must ensure that all Scouters, parents, youth and others attending the activity are reasonably informed of the requirements and associated risks of participation. All participants must be provided a self-assessment screening checklist to perform screening of their children or themselves before arriving at the planned Scouting activity. It is understood that some allergies or pre-existing conditions may express similar symptoms to COVID-19. If in doubt consult a medical professional. Scouters, parents or guardians and youth must not attend the programs or other Scouting activities if they are sick. Where there is another sick person in their household, the member should consider carefully if they should attend. All persons ordered, and family members (or social bubble) of persons ordered, to quarantine or self-isolate under a Public Health order of a Municipality, Province or an order made under the Federal Quarantine Act are prohibited from in-person Scouting activities. If a person develops symptoms while participating in a Scouting activity the Scouter-in-Charge must follow the Supporting a Symptomatic Person Guideline and must complete and submit an Incident Report Form to Safe Scouting following the Incident Management Procedure. Youth who develop symptoms while at a Scouting activity may be asked to wear a mask and isolate in a separate area until a parent arrives for pickup. The youth must be kept at least 2 metres away from other individuals. For the purposes of contact tracing, attendance and screening results must be recorded for everyone attending the activity including Scouters, youth, parents and anyone else on the activity site. Records must be maintained for a minimum of 6 weeks following each activity to facilitate contact tracing in the event of an outbreak. Personal Protection Equipment Unless prescribed by local regulations, personal protective equipment, such as masks are not mandatory, beyond those used by persons as part of regular precautions for the hazards normally encountered in their regular course of work (e.g. cleaning and handling chemicals). The Group Commissioner, in conjunction with the Scouter-in-Charge, may additionally require the mandatory use of masks for a planned activity. This needs to be communicated to all participants in advance. Meetings, events and activities must be designed to eliminate, as much as practical, the need to be less than 2 meters apart. Emergency Response & Risk Management An updated hazard identification and risk assessment is conducted for the activity location and planned activity. Emergency Response Plan (ERP) is updated to reflect pandemic requirements and local conditions. Modified Adventure Application Form (MAAF) is updated for the site to be visited, expected weather conditions, location and municipal requirements. Food Provisions Eliminate or minimise food provision for regular meetings. No self-serve buffet-style meals. Food and/or drink sharing is prohibited. Clean and disinfect eating and cooking equipment after use. Overnight Camping Overnight Camping is prohibited as a Scouts Canada activity under Stage 2. Approvals The Scouter-in-Charge must complete a Modified Adventure Application Form (“MAAF”) for all outdoor activities or those activities away from the usual meeting place. This includes Category 1 outdoor activities. The Group Commissioner may approve one application form for multiple activities in the same location, including multiple days, if they are satisfied that the risk conditions and risk controls are not materially different from the initial discussions, verification and approval. Review and Improve Cycle These standards shall be reviewed after 3 months for the initial review cycle. These standards shall be reviewed when a potential local, national or international pandemic is suspected. Subsequent reviews shall be completed every three years, or more frequently as required by regulatory changes, BP&P or identified deficiencies.

Pandemic Program & Activity Modifications Standard — Stage 2

Related Policies & Standards Safety First Policy Adventure Standards Communication Standards Program Standards Related Procedures Public Appointment Procedure Resources COVID-19 Screening Modified Adventure Application Form Meeting Space Risk Assessment Emergency Response Plan – Junior Sections Emergency Response Plan – Senior Sections Risk mitigation tool for child and youth settings operating during the COVID-19 pandemic Meeting Requests for Provincial Operating Plans Provincial Operating Plans — Combined Information COVID-19 FAQ Approved June 2021 Effective Date June 2021 Updates V2: Updated to reflect size limits and physical distancing requirements to encompass all provincial regulations. V1: On September 15, 2020, camping section was updated to prohibit camping for the duration of Scouts Canada STAGE 2.

Policies

Pandemic Program Modification Standards — STAGE 3

Pandemic Program Modification Standards for Stage 3 How to safely run an in-person Scouts Canada Activity during COVID-19 Introduction During a declared pandemic, Scouts Canada must maintain a position of safety leadership and social responsibility. In alignment with our Safety First Policy, Scouts Canada’s priority will be ensuring that activities are modified to ensure the safety of our members and to reduce the risk of disease transmission. A Pandemic Operational Plan is required by most provinces at times of declared pandemics. This Pandemic Program & Activity Modifications Standard and the associated supporting documents are designed to meet the expected needs of most provinces. Our Standards The Standards apply to all departments, functions, Councils, Groups, Sections, staff, volunteers and those acting in support of Scouts Canada activities during a local, national or international pandemic. The National Key 3 will determine the scope and duration of activation of this Standard. Notice of implementation and effective date of this Standard shall be given by the CEO of Scouts Canada or a person designated by them to provide notice. Incremental or greater requirements specified by Federal, Provincial and / or Municipal health and safety restrictions supersede those outlined in this Standard. The objective is to ensure that appropriate program modifications are both communicated and implemented to reduce the risk of disease transmission among Scouting youth, Scouters, parents and others planning or attending Scouts Canada activities. Activities cannot violate a public health order. All Scouting in-person activities must ensure program and plans are modified to reduce the spread of illness. For the purposes of this Standard, an ‘activity’ is any action or meeting involving those registered as members, or those eligible for membership in, Scouts Canada indulging in any gathering for the purposes of Scouting within or outside of Canada. These include, but are not limited to, all section, group, functional and other meetings of any kind operating as Scouts Canada. This would include all section programming, all Council meetings, all training sessions, all events, all day camps, overnight camps, and all planning sessions for the purposes of Scouting. Each Council and Group is responsible for ensuring, as much as practical and reasonable, that they are in compliance with Scouts Canada, Federal, Provincial and Municipal Government health and safety restrictions. The Two-Scouter rule must always be in effect and maintained. Scouter to Youth ratio must be maintained at all times when conducting in-person Scouting activities. For ALL Scouting Group & Section in-person activities the following requirements are to be adhered to: Physical Distancing All Scouting in-person activities must be conducted outdoors (Preferred) or indoors and be limited to a maximum of 50 persons total or any gathering restrictions of a municipality or province that the activity/gathering is taking place within, whichever is fewer. The total number of maximum persons includes all Scouters, youth, helpers, activity providers and other persons in the group who are present to assist with programing or maintaining youth safety. Parents and guardians are prohibited from attending as spectators. This includes persons who are not actively participating in the activity but remain with the group—typically parents or grandparents of the youth. All Scouting in-person activities to be split into smaller teams (patrols) of 8 or fewer youth per patrol. A “patrol” is a general Scouting term for a small team, typically 6 to 8 youth that embodies the Scout Method— Patrol System. Specifically, this refers to Lodges (Colony: Beavers), Lairs (Pack: Cubs), Patrols Troop: Scouts) and Expedition Teams (Company: Venturers). Youth members within their patrol should be encouraged to practice physical distancing and minimise physical contact. All meeting and activities are to be modified to maintain a physical distance of at least two metres (2m or 6ft) from participants, or as required by Provincial guidelines, whichever is greater. Patrols must remain separate and must maintain physical distancing from another patrol for the duration of the activity (minimum 2m). Adults, and Scouters, working with an assigned patrol must maintain physical distancing of 2m. The use of masks are required for all Scouting in-person activities and meetings conducted indoors. Avoid large gatherings, like traditional opening ceremonies, large campfires and instead modify to patrol-based activities. Drop-off and pick-up procedures must be modified to ensure compliance with this standard. Vulnerable Populations Adults and Scouters should be aware of their provincial health guidance for ‘Vulnerable Persons" or “At-Risk” persons and take additional risk controls that they determine appropriate, e.g. maintaining physical distance, wearing PPE, reducing potential exposure time. Vulnerable adults must discuss with the Scouter-in-Charge to ensure appropriate risk management controls are acceptable. Youth with underlying conditions, medical and/or behavioural complexities may attend Scouting activities, however, it is important for parents/guardians to work with their child’s health-care providers so that an informed decision can be made. Parents must inform the Scouter-in-Charge in advance to ensure appropriate risk management controls are considered. Where there is a vulnerable person in their household, the member must consider carefully if they should attend. Cleaning & Hygiene The Scouter-in-Charge will ensure that appropriate levels of hygiene, cleaning and disinfecting, where realistically possible, are planned and executed. Surfaces on playgrounds need routine cleaning with soap and water, including high touch surfaces made of plastic or metal. Cleaning of wooden surfaces is not recommended by government authorities. Hand washing stations and/or Alcohol Based Hand Rub with a minimum 60% alcohol concentration must be made available. Soap and water are preferred as it is the most effective method and least likely to cause harm if accidentally ingested. Use of shared objects (e.g. gym or sports equipment, art supplies, games) is permitted within a patrol but should be cleaned before and after use. Screening The Scouter-in-Charge must ensure that all Scouters, parents, youth and others attending the activity are reasonably informed of the requirements and associated risks of participation. All participants must be provided a self-assessment / screening checklist to perform screening of their children or themselves before arriving at the planned Scouting activity. It is understood that some allergies or pre-existing conditions may express similar symptoms to COVID-19. If in doubt consult a medical professional. Scouters, parents or guardians and youth must not attend the programs or other Scouting activities if they are sick (any sickness - not limited to COVID illness). Where there is another sick person in their household, the member should consider carefully if they should attend. All persons ordered, and family members (or social bubble) of persons ordered, to quarantine or self-isolate under a Public Health order of a Municipality, Province or an order made under the Federal Quarantine Act are prohibited from in-person Scouting activities. If a person develops symptoms while participating in a Scouting activity the Scouter-in-Charge must follow the Supporting a Symptomatic Person Guideline and must complete and submit a Safe Scouting form (safety incident) to Safe Scouting following the Incident Management Procedure. Youth who develop symptoms while at a Scouting activity may be asked to wear a mask and isolate in a separate area until a parent arrives for pickup, the youth must be kept at least 2 metres away from all other individuals. For the purposes of contact tracing, attendance and screening result must be recorded for everyone attending the activity including Scouters, youth, parents and anyone else on the activity site. Records must be maintained for a minimum of 6 weeks following each activity to facilitate contact tracing in the event of an outbreak. Personal Protective Equipment Unless prescribed by local regulations, personal protective equipment, such as masks are not mandatory, beyond those used by persons as part of regular precautions for the hazards normally encountered in their regular course of work (e.g. cleaning and handling chemicals). The Group Commissioner, in conjunction with the Scouter-in-Charge, may additionally require the mandatory use of masks for a planned activity. This needs to be communicated to all participants in advance. Emergency Response & Risk Management An updated hazard identification and risk assessment is conducted for the activity location and planned activity. Emergency Response Plan (ERP) is updated to reflect pandemic requirements and local conditions. Modified Adventure Activity Form (MAAF) is updated for the site to be visited, expected weather conditions, location and municipal requirements. Food Provisions Food provision within patrols is permitted. No self-serve buffet-style meals. Food and/or drink sharing is prohibited. Clean and disinfect eating and cooking gear after use. Overnight Camping Troop, Company and Crew overnight camping is allowed if permitted by relevant local, municipal and provincial regulations. The Scouter-in-Charge must demonstrate to the satisfaction of the Group Commissioner that all the requirements of this Pandemic Program & Activity Modifications Standard have been met and can be maintained throughout the proposed adventure including under an emergency response scenario. Outdoor activities only. All camping to be conducted in tents or shelters. No sharing of tents. All camping to be conducted individually in tents or appropriate camping shelters. Colony Section (Beavers) and Pack Section (Cubs) overnight camping is prohibited. Approvals The Scouter-in-Charge must complete a Modified Adventure Application Form (MAAF) for all outdoor activities or those activities away from the usual meeting place. This includes Category 1 outdoor activities. The Group Commissioner may approve one application form for multiple activities in the same location, including multiple days, if they are satisfied that the risk conditions and risk controls are not materially different from the initial discussions, verification and approval. Review and Improve Cycle These standards shall be reviewed after 3 months for the initial review cycle. These standards shall be reviewed when a potential local, national or international pandemic is suspected. Subsequent reviews shall be completed every three years, or more frequently as required by regulatory changes, BP&P or identified deficiencies. Related Policies & Standards Safety First Policy Adventure Standards Communication Standards Program Standards Resources COVID-19 Screening Modified Adventure Application Form Emergency Response Plan – Junior Sections Emergency Response Plan – Senior Sections Risk mitigation tool for child and youth settings operating during the COVID-19 pandemic Approved June 2021 Effective Date June 2021 Updates V2: Updated with indoor meeting guidelines.

Policies

Accessible Customer Service Policy

Accessible Customer Service Policy Approved September 2020 Purpose Details the standards Scouts Canada’s employees, volunteers, agents, contractors, and other third parties must follow for programs, activities, goods, services, and facilities to comply with provincial/territorial accessible customer service standards. Our Commitment Our Accessible Customer Service Policy uses the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”) and Regulation 191/11, as amended from time to time, as its benchmark for accessible customer service, due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. We are committed to helping our Groups, Areas, and Councils meet these standards in accordance with this Policy and the corresponding Scouts Canada Accessible Customer Service Procedure. It is intended that all aspects of this Policy shall comply with the AODA and other applicable provincial/territorial accessibility legislation and human rights legislation (jointly referred to as “the Applicable Legislation”). The Applicable Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Policy. Our Policy We are required to meet the requirements of the Applicable Legislation and corresponding Accessibility Standards for Customer Service. We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of independence, dignity, integration, and equal opportunity. When communicating with a person with a disability, we will make reasonable efforts to do so in a manner that takes into account the person’s disability. When accessing programs, goods, services, or facilities that we provide, persons with disabilities may use their own assistive devices as required. A customer or member with a disability who is accompanied by a guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public, unless otherwise excluded by law. “No-pet” policies do not apply to service animals. If a service animal is excluded by law from the premises, we will ensure that other measures are available to enable a person with a disability to obtain, use or benefit from our services, goods, or facilities. If a customer or member with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the customer or member is not prevented from having access to the support person. Service disruptions may occur due to reasons that may or may not be within the control or knowledge of Scouts Canada. In the event of any temporary disruptions to facilities or services that customers or members with disabilities rely on to access or use Scouts Canada’s programs, goods, or services, reasonable efforts will be made to provide advance notice. In some circumstances, such as unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption including the reason, anticipated duration, and alternative services available, will be made. We will give customers and members the opportunity to provide feedback about the manner in which service is provided to customers and members with disabilities. Information about the feedback process will be readily available to all customers and members and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms and alternate methods of providing feedback—such as verbally (in person or by telephone) or written (handwritten, delivered, website, or email)—are available on request. We will provide training to all employees, volunteers, agents, and/or contractors who deal with members and the public, or other third parties that act on behalf of Scouts Canada. These include salespersons, drivers, vendors, event operators, call-centre and third-party marketing agents, and those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Scouts Canada will notify customers and members that the documents related to the Accessibility Standards for Customer Service are available on request and in a format that takes into account the member’s or customer’s disability. We will give notification by posting the information in a conspicuous place owned and operated by Scouts Canada such as Scouts Canada’s website and/or any other reasonable method. Related Policies & Standards Member Accommodation Policy Volunteer Screening Policy Related Procedures Accessible Customer Service Procedure Member Accommodation Procedure Resources Accessibility for Ontarians with Disabilities Act, 2005 Ontario Integrated Accessibility Standard (O. Reg. 191/11) The Accessibility for Manitobans Act Manitoba Customer Service Standard Regulation (M.R. 171/2015) The Nova Scotia Accessibility Act Provincial/territorial Human Rights legislation FAQs — Scouts Canada Online Support Centre Approved September 2020 Effective Date September 2020 Updates V2: Updated due to relevant legislation

Procedures

Accessible Customer Service Procedure

Accessible Customer Service Procedure Approved August 2020 Introduction The Accessible Customer Service Policy and this Procedure are intended to meet the requirements of Part IV.2 of the Integrated Accessibility Standards, Ontario Regulation 191/11 under the Accessibility for Ontarians with Disabilities Act, 2005 and other applicable provincial/territorial accessibility legislation, as amended from time to time (jointly referred to as “the Applicable AODA Legislation”). Both the Policy and this Procedure apply to the provision of goods, services, and facilities to the public or other third parties (hereinafter referred to as “customers”, “members”, or “persons with disabilities”), not to the goods themselves. In the absence of applicable provincial/territorial accessibility legislation, Scouts Canada will adopt the Ontario AODA requirements due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. It is intended that all aspects of this Procedure shall comply with the Applicable AODA Legislation. The Applicable AODA Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Procedure. Our Procedure The Provision of Goods, Services, and Facilities To Persons with Disabilities We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of dignity, independence, integration, and equal opportunity by: Ensuring that the provision of goods, services, or facilities to persons with disabilities is integrated with the provision of goods, services, or facilities to others, wherever possible; Using alternative methods when possible to ensure that persons with disabilities have access to the same services, in the same place and in a similar manner to others; Ensuring persons with disabilities are given an opportunity equal to that given to others to obtain, use, and benefit from the goods, services, or facilities; Allowing persons with disabilities to do things in their own ways, at their own pace when accessing goods, services, or facilities as long as this does not present a safety risk; Taking into account individual needs of persons with disabilities when providing goods, services, and facilities; and Communicating in a manner that takes into account the person’s disability. Assistive Devices Members’ or Customers’ own assistive device(s): Persons with disabilities may use their own assistive devices as required when accessing goods, services, or facilities provided by Scouts Canada. In cases where the assistive device presents a safety concern or where accessibility might be an issue, other reasonable measures will be used to ensure the access to goods, services, and facilities. For example, open flames and oxygen tanks cannot be near one another. Therefore, the accommodation of a person with an oxygen tank may involve ensuring the person is in a location that would be considered safe for both the person and others. Or, where elevators are not present and where an individual requires assistive devices for the purposes of mobility, service will be provided in a location that meets the needs of the member or customer. Scouts Canada will ensure that our staff is trained and familiar with various assistive devices that may be used by persons with disabilities while accessing our good, services, and facilities and how to interact with persons with disabilities who use an assistive device. Guide Dogs, Service Animals, and Service Dogs Persons with disabilities while accessing our good, services, and facilities, accompanied by guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public unless otherwise excluded by law. “No pet” policies do not apply to service animals. Food Service Areas Persons with disabilities while accessing our good, services, and facilities, accompanied by a service animal will be allowed access to food service areas that are open to the public, unless otherwise excluded by law. Exclusion Guidelines If a service animal is excluded by applicable law we will offer alternative methods to enable the person with a disability to obtain, use or benefit from our goods, services, or facilities. Recognizing a Service Animal If it is not readily apparent that the service animal is being used by the customer or member for reasons relating to disability, we may request verification from the customer or member. Verification may include: A letter from a regulated health professional (recognized by Applicable AODA Legislation) confirming that the person requires the service animal for reasons related to the disability; and A valid identification card issued by the provincial/territorial Ministry of the Attorney General. Care and Control of the Animal The member or customer that is accompanied by a service animal is responsible for maintaining care and control of the animal at all times. Support Persons If a member or customer with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the member or customer is not prevented from having access to the support person. In situations in which confidential information might be discussed, consent will be obtained from the member or customer prior to any conversation in which confidential information might be discussed. If payment is required by a support person for admission to the premises, we will ensure that notice is given in advance by posting notice of admission fees for support persons where Scouts Canada fees are posted. Scouts Canada may require a person with a disability to be accompanied by a support person when on the premises, but only if, after consulting with the person with a disability and considering the available evidence, Scouts Canada determines that, (i) a support person is necessary to protect the health or safety of the person with a disability or the health or safety of others on the premises; and (ii) there is no other reasonable way to protect the health or safety of the person with a disability and the health or safety of others on the premises. Notice of Disruptions in Service Service disruptions may occur due to reasons that may or may not be within our control or knowledge. In the event of any temporary disruptions to facilities or services that members or customers with disabilities rely on to access or use Scouts Canada’s goods, services, or facilities, reasonable efforts will be made to provide advance notice. In some circumstances, such as in the situation of unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption will be provided and will include the information set out, below, in subparagraph (b). Notification Inclusions In the event that a notification needs to be posted, the following information will be included unless it is not readily available or known: Services or facilities that are disrupted or unavailable; Reason for the disruption; Anticipated duration; and A description of alternative facilities, services, or options that are available. Notifications Options When disruptions occur, we will provide notice by: Posting notices in conspicuous places including at the point of disruption, at the main entrance, and the nearest accessible entrance to the service or facility disruption, and/or on the Scouts Canada website; Contacting customers or members with appointments or meetings; Verbally notifying customers or members when they are making a reservation or appointment, or while they are at a Scouts Canada facility; or By any other method that maybe reasonable under the circumstances. Feedback Process We shall provide members and customers with the opportunity to give feedback on the service provided to customers or members with disabilities. Information about the feedback process will be readily available to all members and customers and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms along with alternate methods of providing feedback, such as verbally (in person or by telephone) or written (handwritten, delivered, website or email), will be available upon request. Submitting Feedback Members and customers can submit feedback by: Emailing accessibility@scouts.ca Completing a paper feedback form at any of Scouts Canada’s Service Centres or Scout Shop locations in Ontario; or Verbally providing feedback to any Scouts Canada employee. Members and customers who provide formal feedback will receive acknowledgement of their feedback, along with notification of any resulting actions based on concerns or complaints that were submitted. Training We will Provide Training to: All employees, volunteers, agents, and/or contractors who deal with the public or other third parties that act on behalf of Scouts Canada; for example: salespersons, drivers, vendors, event operators, call centres, and third party marketing agents; and Those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Training Provisions As reflected in Applicable AODA Legislation, regardless of the format, training will cover the following: A review of the purpose of Applicable AODA Legislation; A review of the requirements of applicable Customer Service Standard Regulations; Instructions on how to interact and communicate with people with various types of disabilities; Instructions on how to interact with people with disabilities who: Use assistive devices; Require the assistance of a service animal; and Require the use of a support person (including the handling of admission fees). Instructions on how to use equipment or devices that are available at our premises or that we provide that may help people with disabilities; Instructions on what to do if a person with a disability is having difficulty accessing Scouts Canada’s goods, services, or facilities; Scouts Canada’s policies, procedures, and practices pertaining to providing accessible customer service to customers and members with disabilities. Training Schedule We will provide training as soon as practicable. Training will be provided to new employees, volunteers, agents, and/or contractors who deal with the public or act on our behalf. We will provide revised training in the event of changes to legislation, procedures, and/or practices. Record of Training We will keep a record of training that includes the dates training was provided and the number of employees or volunteers who completed the training. Notice of Availability and Format of Documents We shall notify customers and members that the documents related to the Accessibility Standard for Customer Service are available upon request, made available in a timely manner, in a format that takes into account the member or customer’s disability, and at a cost (where applicable) that is no more than the regular cost charged to other persons. Notification will be given by posting the information in a conspicuous place owned and operated by Scouts Canada, the Scouts Canada website, and/or any other reasonable method. Related Bylaws Article II — Members Related Policies & Standards Accessible Customer Service Policy Member Accommodation Policy Diversity and Inclusion Policy Related Procedures Member Accommodation Procedure Resources Scouts Canada and the Accessibility for Ontarians with Disabilities Act FAQs Accessibility for Ontarians with Disabilities Act, 2005 Accessibility Standards for Customer Service, Ontario Regulation 429/07 Blind Person’s Rights Act, 1990 Dog Owners’ Liability Act, Ontario Food Safety and Quality Act 2001, Ontario Regulation 31/05 Health Protection and Promotion Act, Ontario Regulation 562 Ontario Human Rights Code, 1990 FAQs — Scouts Canada Online Support Centre Approved August 2020 Effective Date September 2020 Updates: V2: Updated due to relevant legislation

Policies

Adventure Standards

Adventure Standards Introduction Scouting offers adventure activities for a broad age range, in varying types of geography and in diverse weather conditions. Participants (both youth and Scouters) come to adventures with different degrees of experience. If we are fully implementing The Canadian Path and using the outdoors, adventure and challenge, then the activities that the youth and Scouters pursue involve risk—and the elements of risk change as the adventures unfold. This sets up an interesting dynamic: an activity in the middle of summer in one part of Canada can have very different consequences elsewhere or in another time of year. In addition, activities of longer duration, in more isolated areas and demanding higher levels of skill and physical ability tend to have a greater element of risk. Our Standards The Standard applies to all Councils, Groups and Sections conducting adventure activities. The objective of this Standard is to ensure that all adventure plans are developed and implemented with full alignment to Scouts Canada’s expectations of safety, planning and preparation, adventure and high-quality program delivery to meet and exceed the expectations of our parents and youth. “Adventure” is described the Scouter Manual as a broad umbrella of program opportunities: “Scouts explore new things, share new ideas, learn new skills and create new paths”; it is not limited to outdoor activities. “Camping” consists of staying overnight for one or more nights in a tent, cabin, other form of shelter, or even under the stars. “Outdoor adventures” include such activities as hiking, paddling, climbing and sailing which are described in the Outdoor Adventure Skills. All Scouting activities are divided into one of three categories based on the type, location and duration of the activity. These categories determine how to manage risk appropriately and set out the minimum standards for adventure activities. Prevailing weather conditions, skills, group size and other variables must be evaluated by the Scouter in Charge and Group Commissioner and may necessitate an increase in the risk category for an equivalent adventure in better conditions. Category 1 “Green” = Go carefullyWith the intent to encourage all Scout Groups and Sections to maximize the use of the outdoors as a key learning resource as well as reduce paperwork to within reasonable levels, three “sub-categories” are included under the main category “Green – Go carefully”. Sections should aim to “Put the Out in Scout” as often as possible, using common sense and good judgement to go prepared and go safely. Regular meeting activities at or near your meeting place, whether indoors or outdoors, while conducting low-risk activities; Regular meeting offsite visiting an indoor location such as a museum, fire hall or when fundraising near your meeting place (e.g. popcorn, bottle drive); Lower risk outdoor meetings (e.g. cycling, hiking in a nearby conservation area or skating at an outdoor rink). The majority of ‘normal’ Scouting activities would, in most instances, fall into this category; for example: weekly meetings in a school or church hall, supervised fire-lighting, knife-permit training, indoor bouldering and climbing (using auto-belay systems), swimming in a lifeguarded pool, bicycling, etc. No special skills are required beyond the expected scope of Scouting activities. The intent is to conduct low-risk regular activities safely, without unnecessary controls and ‘paperwork’ – use the outdoors as much as possible as a key learning resource, and think about when extra risk controls and documentation are required. Inform your Group Commissioner in advance of embarking on the outing with youth; she or he may wish to see additional risk controls for your activity. (ii) – Category 2 “Yellow” = Proceed with cautionOutdoor activities as part of a regular meeting with higher risk activities, or of an extended nature, up to and including short-term camping outings of two nights or fewer. Higher risk activities in this category include high-ropes courses, ziplines, tobogganing, flat-water canoeing, archery, range shooting, mountain biking, indoor lead-climbing (or top roping without auto-belay systems), sailing and ice fishing. These activities require the completion and Group Commissioner approval of an Adventure Application Form (AAF) prior to the activity. (iii) – Category 3 “Red” = Stop and double checkOutdoor activities requiring specialized skills, or outings of three or more nights. Higher risk activities in this category include: whitewater canoeing, kayaking, or rafting; horseback riding; outdoor scuba diving; and downhill skiing. These activities require completion and Group Commissioner approval of an Adventure Application Form (AAF) and completed Parental Consent Forms prior to the activity. Any adventure activity in which senior youth participate without Scouters present. Every Scouts Canada activity must have a designated Scouter (“Scouter in Charge”) who has agreed to coordinate planning and supervision. The Scouter in Charge, also often referred to as the “Designated Responsible Scouter”, is the principal Scouter designated to be accountable for risk management, leadership and overall safe execution of a specific activity or event. The Scouter in Charge has the overall responsibility for the safety of the youth taking part in the activity. On behalf of the Group Commissioner, this Scouter is responsible for ensuring that all Standards and expectations are met or exceeded. The Scouter in Charge serves as the point-of-contact Scouter for the activity or event. While this Scouter has overall responsibility for the activity, he or she may delegate aspects of the planning to others. At all times, the Group Commissioner and the Scouter in Charge need to assure themselves and each other that proper safety considerations are being taken, including: right place, right time, right skills, right tools – and alignment with the program intentions and outcomes in support of The Canadian Path. The Scouter in Charge completes and signs the Adventure Application Form on behalf of the Section to ensure risk management has been conducted appropriately and that all reasonable precautions have been taken to ensure the youth are safe from harm. The Scouter in Charge is not a role in MyScouts and does not require additional screening. The Scouter in Charge may be the Group Commissioner. The Group Commissioner approves all Category 2 and Category 3 adventures, including the endorsement of the assigned Risk Category and the associated Risk Management and Emergency Response Plan submitted for approval by the Scouter in Charge. The Group Commissioner ensures that the Scouter in Charge has completed all of the necessary tasks satisfactorily for the planned adventure, namely: All Scouters, parents/guardians and other adult resource people are screened according to Scouts Canada procedure. Parents have been notified in advance of the activity. All contracts and agreements are signed according to Scouts Canada procedure. An appropriate review has been conducted of the adventure site. A completed hazard assessment, risk management plan and emergency response plan have been completed and are appropriate for the activity planned. Parents have provided updated, accurate and timely contact, emergency and medical information appropriate for the adventure. Parent/guardian consent forms are signed for Category 3 activities. All participants have the appropriate skills, certifications and permits for the activity. A plan is in place for Youth:Scouter ratio to be met at all times – including emergencies. Scout and Venturer Scout adventures without Scouters are approved. Equipment is inspected, appropriate and maintained for safe use. The Transportation Standards are met, and a plan is in place to ensure they will continue to be met throughout the activity. For all out-of-country travel, the International Travel Standard should be followed. Completed and signed Adventure Application Forms (AAF) and required attachments shall be submitted to the Group Commissioner before the adventure takes place. An electronic copy of the Adventure Application Forms should be provided at minimum annually to the email address: aaf-archives@scouts.ca as part of the annual report submission. Related Policies & Standards Safety First Policy Membership and Registration Policy Transportation Standards Animals at Scout Properties and Activities Standards Emergency Management Standards Firearms and Weapons Standards First Aid Standards International Travel Standards Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Program Standards Prohibited Activities Standards Safety Equipment Standards Swimming Standards Shooting Sports Standards Watercraft Standards Winter Sports Standards Zip Lines, Climbing Walls, Challenges and Rope Course Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Contracts Procedure Non-member Individual Hold Harmless Agreement Procedure Volunteer Screening Procedure Incident Reporting Procedure Group Safety Leadership Guideline Resources Adventure Application Form Adventure Categories Matrix Adventure Planning Process Emergency Response Plan — Junior Sections Emergency Response Plan — Senior Sections Program Quality Guide Parent / Guardian Consent Form Scouter Manual Wood Badge I for The Canadian Path Event Management Playbook — Design Stage Effective Date March 2, 2019 Updates May 22, 2019 October 4, 2019

Procedures

Alcohol Exception Procedure

Policies

Animals at Scout Properties and Activities Standards

Procedures

Annual Property Standards Procedure

Policies

Anti-Bullying and Harassment Policy

Policies

Appointment of Scouters Standards

Appointment of Scouters Standards Introduction The selection and appointment of Scouters is an essential element of the Scout Method. Adult support is one of the elements of the Scout Method. Scouts Canada engages youth, involving them throughout their formative years in a non-formal educational process, using the Scout Method. Each individual is the principal agent of their development as a self-reliant, supportive, responsible, and committed person. Our Standards 1. Scouters are volunteers at least 14 years of age. 2. All Section Scouters and Group Committee Scouters are appointed by a Group Commissioner after completing all registration, volunteer screening, and mandatory training requirements. 3. All non-Section and non-Group Committee Scouters are appointed by the appropriate commissioner within the Council Key 3 or delegate after completing all registration, volunteer screening, and mandatory training requirements. 4. Council Key 3 Members, National Support Scouters and National Shared-Service Scouters are appointed by a member of the National Key 3 or delegate after completing all registration, volunteer screening, and mandatory training requirements. 5. In the case of Venturer Companies and Rover Crews, the members should be involved in the selection of their Section Scouters. 6. Commissioners must satisfy themselves that the individual: Behaves in daily life in ways that indicate personal beliefs that are in keeping with the Principles and Practices of Scouting and is prepared to affirm that through the Scouters Promise Commits to helping achieve the Mission of Scouts Canada Has the ability to work harmoniously with the members of their Section and to co-operate with others Has demonstrated the appropriate attitude and has, or is willing to acquire, skills and knowledge for the job Is willing to develop their leadership and program skills through training, coaching, or self-directed learning Is prepared to give the time to do the job effectively, including engaging in necessary development Meets all of the requirements to be a registered member of Scouts Canada 7. All appointments are annual. Reappointment is based on satisfactory performance and adherence to the Code of Conduct. Group Commissioners may not renew an appointment, if: The Scouter no longer wishes to be a member The Scouter fails to carry out their responsibilities satisfactorily. 8. Discipline and Performance Management is conducted as per the Discipline & Performance Management Procedure. Related Policies & Standards Human Resources Policy Volunteer Screening Policy Related Procedures Volunteer Screening Procedure Discipline and Performance Management Procedure Resources FAQs — Scouts Canada Online Support Centre Volunteer Job Descriptions (in development) Effective Date March 2, 2019 Policy Updates September 6, 2019

Policies

Camping Facilities Standards

Procedures

Certificate of Insurance Procedure

Procedures

Closing a Scout Group Procedure

Closing a Scout Group Procedure Introduction We make every effort to ensure the continued effective operation of all Scout Groups. When we decide it is in the best interests of the Community Partner, youth, and community to cancel a Group Charter and close the Group, we follow this procedure. When we close a Scout Group, we want to do so in an orderly fashion, recognizing the contribution of the Scouters and Community Partner. Our Procedure The decision to close a Group is normally made during the Group Annual Review in the spring. The steps to close the Group should be completed before the end of the current Scouting year. The Council Key 3 approves cancelling Group Charters and closing Groups. The Council Key 3 appoints a Scouter (volunteer or employee) to close the Group. The Myscouts Section maximum participant and volunteer limits must be changed to 0 for the current and next sessions, so no new members are accepted. The appointed Scouter plans the dissolution of the Group. The Group Committee and Community Partner representative(s) are encouraged to participate. The plan includes: Transferring youth and adult members to other groups Appointing new bank signing officers, if required Paying all outstanding bills and accounts within 30 days Completing a final financial review and equipment inventory of the group and sections and submitting all records to Scouts Canada within 60 days Closing all bank accounts and submitting funds to Scouts Canada via AccountsReceivable@scouts.ca If appropriate, organizing a celebration of the group’s service to the community Recognizing the Community Partner organization for their support of Scout programs in the community Disposing of Group equipment The Council Key 3 approves the plan before it proceeds. Before August 31, the Myscouts status of the Sections and Group must be changed to “Inactive.” The GC or SRM/CRM can submit this request to registration@scouts.ca. Related Policies & Standards Community Partners Policy Related Procedures Group Membership Conditions Procedure Resources FAQs — Scouts Canada Online Support Centre Approved June 2022 Effective Date June 1, 2022 Updates V2: Updated email addresses.

Policies

Communication Standards

Communication Standards Introduction The purpose of the Communications Standard is to outline the minimum requirements for communicating information with external stakeholders, and internally between and within functions and Councils across Scouts Canada, in order to ensure the consistent transfer and understanding of information which may impact Scouts Canada mission, vision, strategic plan and/or the delivery of the five priorities. Our Standards 1. This Standard applies to all functions, and Councils of Scouts Canada who are involved with communications to broad internal and external audiences: via the use of video, printed materials and / or email distribution. regarding Scout Canada / functional goals, targets and business plans. 2. This Standard is not applicable for internal Group and Section communications. 3. The objective of this Standard is to ensure that: A formal process is in place for identifying, generating, approving, and issuing information to appropriate stakeholders (internal and external). For external communications, the process includes formal ownership for receiving, assessing, and responding to inbound communications, queries, and requests and that stakeholders, including local communities, government, regulatory, vendors and donors, are identified and relationships are proactively managed. Communication to staff and volunteers is accurate, timely and relevant, is delivered as intended, reflects the Scouts Canada brand and is coordinated to mitigate the risk of mixed messages. 4. When generating Internal Communications, the Communications function is contacted in the following cases: Email Distribution: The employee, volunteer or contractor (other than an NK3 member, Executive Director or delegate) intends to send an email communication to any distribution for all of Scouts Canada or function e.g. Scouting Experience, Business Services, etc. Printed Material: The employee, volunteer or contractor intends to use printed materials for a broad audience beyond their immediate team e.g. all of Scouts Canada, council-wide, or function. Video Production: The employee, volunteer or contractor intends to use video communication for a broad audience beyond their immediate team e.g. all of Scouts Canada, council-wide, or function. 5. When generating External Communications, Scouts Canada employees and volunteers who promote content about Scouts Canada to external stakeholders must adhere to the Brand Centre guidelines, and conform to all the requirements in the Code of Conduct. 6. When communicating about an incident, emergency, or a significant business disruption Scouts Canada employees, volunteers or contractors, shall follow the established communications procedures in the event that the Emergency Response Plan is invoked. If Scouts Canada employees, volunteers or contractors are approached by any media representatives regarding an incident they must direct them to Scouts Canada’s Media Relations representative or Communications function. Incidents with potential regulator or other legal liabilities must be reported to the Executive Director Business Services. 7. Scouts Canada staff, functional & Council leadership who communicate strategy and culture shall utilize approved content and/or contact the Director of Communications. 8. Scouts Canada employees, volunteers or contractors who engage in dialogue about Scouts Canada on social media — including their personal account, group discussion pages or Scouts Canada’s national pages — shall conform to all the requirements in the Code of Conduct. Related Policies & Standards Privacy Policy Safety First Policy Youth Protection Policy Emergency Management Standards Goals and Targets Standards Incident Management Standards Planning Standards Program Standards Related Procedures Incident Reporting Procedure Scouts Canada Logo and Intellectual Property Procedure Resources http://www.scouts.ca/scouters/brandcentre/ Communications contact directory for persons related to this Standard Scouts Canada Online Support Centre FAQ Event Management Playbook — Design Stage In Development Emergency Preparedness and Response Guideline Effective Date October 1, 2019

Policies

Community Partners Policy

Procedures

Complaint Procedure

Complaint Procedure Introduction At Scouts Canada, we recognize our responsibility to deal fairly, constructively, and consistently with expressions of concern or dissatisfaction from members, parents, and non-members on behalf of themselves or their children. This procedure is not to be used: For complaints involving youth protection matters, which must be dealt with according to the Youth Protection Reporting Procedure Where individuals disagree with a Scouts Canada policy or procedure, which will be dealt with by the Scouts Canada Help Centre Regarding serious complaints about allegations of organizational, financial, or resource mismanagement, which must be dealt with according to the Member Disclosure Protection (Whistleblower) Policy and Procedure. Our Procedure 1. The procedure for resolving complaints seeks to: a. Resolve complaints as early as possible b. Support members c. Identify and act on opportunities for change and improvement 2. Scouts Canada expects that concerns and complaints raised by members, parents, and non-members will be dealt with openly and equitably. 3. Complaints will be handled by the most local Commissioner. 4. Complaints regarding employees will be dealt with by their immediate supervisor. 5. Local, informal resolution is always encouraged. Many complainants do not want to enter a formal complaints procedure. They simply want to have their questions answered, their concerns dealt with, or their opinion heard. Listening, admitting mistakes, and learning how to do things better can often diffuse a difficult situation. 6. The Commissioner receiving a formal complaint may appoint someone else to consider the complaint. 7. All formal complaints will be treated in strictest confidence to the extent possible. If we are not able to resolve your complaint without revealing your identity, we will discuss this with you. 8. Before taking any action, Commissioners shall discuss anonymous complaints and complaints from a previous Scouting year with the Council Relationships Manager (Section, Group, Area issues) or Executive Director-Scouting Experience (Council or National issues). 9. All parties need to be engaged in examining the complaint, including the complainant and Scouters involved. Where appropriate, youth members should also be engaged. 10. The Commissioner decides what action to take, based on the findings of the review, and explains the decision to the complainant and all Scouters involved in the situation. 11. The Commissioner is responsible for implementing the decision. Related Policies & Standards Member Disclosure Protection (Whistleblower) Policy Related Procedures Member Disclosure Protection (Whistleblower) Procedure Youth Protection Reporting Procedure Resources FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019

Policies

Conflict of Interest Policy

Conflict of Interest Policy Board of Governors Approved May 5, 2018 Purpose Explains how members and employees of Scouts Canada will avoid and manage conflicts of interest. Our Commitment We must conduct the affairs and business of Scouts Canada professionally, objectively, and without interference, or the perception of interference, arising from personal interests of individuals involved in making decisions for the organization. Our Policy As members of Scouts Canada, we are expected to disclose all actual, potential, or perceived conflicts of interest[1] between our own self-interest and the best interests of Scouts Canada by giving notice as explained in the Conflict of Interest Procedure. When a conflict of interest is disclosed, the responsible Commissioner, Chair of the Committee, and/or Board Members shall follow the relevant Conflict of Interest Procedure to manage and report the matter, as appropriate. As members of Scouts Canada, we must not give or receive a gift or benefit of any kind where an actual, potential, or perceived obligation is created, or where a favour is expected. This ban on giving or receiving gifts or benefits of any kind also applies to our immediate family members. The giving or receiving of gifts or promotion items valued at less than $100, such as a lunch or dinner, is permissible within Scouts Canada’s generally accepted practices. Related Policies & Standards Member Disclosure Protection (Whistleblower) Policy Discipline, Temporary Suspension and Termination of Membership Policy Scouts Canada Code of Conduct Standards-backup June 14,2023 Related Procedures Conflict of Interest Procedure Resources Scouts Canada Code of Conduct FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1] A potential conflict of interest exists when a member at any level of Scouts Canada (or a partner, business associate or close family member of any such Scouts Canada member): a. Is a party to a material contract or a proposed material contract with Scouts Canada; orb. is a director or officer of or has a material interest in any company or person who is a party to a material contract or proposed material contract with Scouts Canada; orc. is directly involved in an issue under discussion, or associated with an issue under discussion in a substantive way, and stands to benefit or personally gain from the decision made; ord. assists a third party in their dealings with Scouts Canada where such assistance could result in favourable or preferential treatment being accorded that third party by Scouts Canada.

Procedures

Conflict of Interest Procedure

Conflict of Interest Procedure Introduction We recognize that conflicts of interest will occur. Conflicts of interest must be disclosed and will be managed in a fair, open, and practical manner. Our Procedure 1. Anyone engaging in an activity or situation that does or could involve a conflict of interest must report the conflict of interest so that it may be assessed and, when appropriate, managed. 2. Disclosing conflicts of interest: a. Upon appointment to a role, volunteers and employees need to report potential, perceived, or real conflicts of interest. We need to understand the nature of the conflict and how the volunteer or employee may benefit, so we can manage the situation. b. After appointment, a volunteer or employee has an ongoing obligation to recognize an additional conflict of interest and report the conflict to their Commissioner/Chair/Manager. 3. Managing conflicts of interest: a. The Commissioner/Chair/Manager will review the reported conflict of interest with the volunteer or employee. Together, they will agree on a management plan to handle the conflict. 4. The Commissioner/Chair will manage conflicts of interest using one of the following methods: a. Fully disclosing the conflict to the other members involved in decision-making so they are aware of a potential bias b. The member refraining from voting on an issue arising or pertaining to the conflict of interest c. The member in the conflict-of-interest position withdrawing from a discussion or a meeting d. The member in the conflict-of-interest position resigning from their office or position e. Whatever other means is necessary to address the conflict of interest In all cases, the underlying principle shall be that conflicts of interest shall be resolved in favour of Scouts Canada. 5. The Commissioner/Chair/Manager will report the conflict of interest and the plan to the Executive Commissioner/Chief Executive Officer. 6. Should a management plan not be agreed to, the matter will be referred to the National Key 3 for resolution. Related Policies & Standards Conflict of Interest Policy Scouts Canada Code of Conduct Standards Resources FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019

Procedures

Contracts Procedure

Contracts Procedure Introduction Most business relationships involve contracts. Contracts may be required for: Meeting place or camp rentals Program service providers Fundraising suppliers Transportation and equipment rental Property operation, construction, and renovation Contracts create a future liability to pay for or provide something. They are not usually required for purchases such as camping equipment or groceries. This procedure applies to contracts for Sections, Groups, Areas, Councils, and Scout Properties. Sometimes, contracts include hold harmless, waiver, and indemnification agreements, which transfer liability to Scouts Canada for the negligence of organizations and businesses that provide services to us. If any contract includes one of these agreements, please refer to the Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure. Our Procedure Before proceeding to select a supplier, the responsible Commissioner or Manager needs to decide whether sole sourcing (only considering one supplier) is acceptable. Normally, the larger the contract, the less likely sole sourcing is acceptable. Contracts are legal obligations. There are financial penalties for failing to read and meet the conditions of the contract. The Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure must be followed when the contract includes one of those. The Group Commissioner, Group Administrator, or another member designated by the Group Committee may sign contracts for meeting place or camp rentals, program service providers, and transportation and equipment rental where the term of the contract is not more than one year and the total value is less than $5,000. All other contracts for: Fundraising suppliers Property operation Construction and renovation shall be submitted to contracts@scouts.ca at least 30 days before the contract is required. Authority to sign all other contracts is defined in the Delegation of Authority Standard. Approved contracts will be returned to the originator within three weeks. Where terms need to be renegotiated, the originator will be contacted sooner. Related Policies & Standards Section and Group Finance Policy Conflict of Interest Policy Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Resources FAQs — Scouts Canada Online Support Centre Liability Insurance Summary Event Management Playbook — Design Stage Effective Date March 2, 2019

Policies

Delegation of Property Transaction Approval Standards

Procedures

Discipline and Performance Management Procedure

Discipline and Performance Management Procedure Introduction This procedure describes the Performance Management and Discipline Management process for Scouters that do not meet our expectations. This procedure does not apply to: Parents and other adults who volunteer to assist Scouters, but who are not members of Scouts Canada Complaints involving youth protection matters, which must be dealt with according to the Youth Protection Reporting Procedure Situations in which individuals disagree with a Scouts Canada policy or procedure, which will be dealt with by the Scouts Canada Help Centre Serious complaints about allegations of organizational financial or resource mismanagement, which must be dealt with according to the Member Disclosure Protection (Whistleblower) Policy and Procedure. Our Commitment In Scouts Canada, we believe all Scouters and members deserve to be treated fairly and receive performance coaching and support to be successful in their role. We also believe that performance or behaviours inconsistent with our Scouts Canada values, role expectations and Code of Conduct must be intervened on appropriately and resolved in a timely manner. In rare circumstances, individuals will be reassigned to different roles, suspended for investigation or terminated depending on the severity of the non-compliance. Our Procedure Scouters will receive regular feedback about their performance and our expectations as defined in the appropriate Code of Conduct. When a Section Scouter or Group Committee Scouter violates the Code of Conduct, or their performance or behaviours are below the expectations of their assigned role, their Group Commissioner determines whether performance coaching and support or an official disciplinary reprimand is required. The Group Commissioner must inform the Council Key 3 of the decision to provide coaching/support or an official reprimand. When a non-section Scouter or non-Group Committee Scouter does not meet our expectations, a Council Key 3 member or assigned delegate determines whether performance coaching and support or an official disciplinary reprimand is required. When a Council Key 3 Member, National Support Scouter or National Shared-Service Scouter does not meet our expectations, a National Key 3 member or assigned delegate determines whether performance coaching and support or an official disciplinary reprimand is required. In all cases, a record of all efforts undertaken to provide guidance to a Scouter should be maintained. When a reprimand is issued, it must be in writing and recorded in a ScoutsSafe form. When repeated coaching, training, and support do not help the Scouter meet our expectations, the responsible Commissioner will explore with the Scouter reassignment to a different role. When a Commissioner believes that one or more official warnings for repeated violations of the Code of Conduct warrants the termination of a Scouter’s membership, the Commissioner must: Submit the report to the Council Key 3. The Key 3 will submit approved reports to the Safe Scouting Department. The Safe Scouting Department will present it to the National Review Board for consideration. Inform the Scouter that the matter has been referred to the National Review Board. The explanation must be in writing. The Scouter will be informed of the decision of the National Review Board along with the procedure for appealing a termination. Related Policies & Standards Discipline, Temporary Suspension and Termination of Membership Policy Scouts Canada Code of Conduct Standards-backup June 14,2023 Related Procedures Supporting a Member Under Suspension Procedure Temporary Suspension and Termination Procedure Resources: Incident Management Procedure Flowchart Performance Coaching Checklist Performance Management Supervisor Checklist Performance Management Discipline Incident Form Progressive Discipline Checklist Progressive Discipline Guideline Progressive Management Sample Letter Effective Date September 6, 2019

Policies

Discipline, Temporary Suspension and Termination of Membership Policy

Discipline, Temporary Suspension and Termination of Membership Policy Board of Governors Approved May 5, 2018 Purpose Sets out how violations of Scouts Canada’s Adult and Youth Scouter Code of Conduct are to be handled. Our Commitment We will act promptly, fairly, and firmly if the acts or omissions of any member violate the applicable Code of Conduct or put others at risk. Our Policy As a member of Scouts Canada, you will be disciplined if your actions breach the applicable Scouts Canada Code of Conduct. You will be suspended if: You are the subject of an investigation of a: Criminal offence Child protection report Other statutory offence You fail to comply with government statutes or regulations, putting Scouts Canada, its members, employees, third-party contractors, and other parties it has contractual relationships with at risk of harm Your presence at Scouts Canada events is believed to pose a risk to others You commit a serious, or repeated, breach of the Scouts Canada Adult or Youth Scouter Code of Conduct Following a review of your actions, your membership will either be reinstated or terminated. Your Scouts Canada membership will be terminated if you are: Charged with, or convicted of, a criminal offence Determined to have repeatedly violated, or made a serious breach of, the applicable Scouts Canada Code of Conduct Breached Scouts Canada’s Youth Protection Policy If your membership is terminated, you may apply to have your membership termination reviewed. Related Policies & Standards Accessible Customer Service Policy Anti-Bullying and Harassment Policy Drug and Alcohol Policy Membership and Registration Policy Safety First Policy Workplace Anti-Harassment and Violence Prevention Policy Youth Protection Policy Scouts Canada Code of Conduct Standards-backup June 14,2023 Related Procedures Temporary Suspension and Termination Procedure Supporting a Member Under Suspension Procedure Discipline and Performance Management Procedure Resources FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019

Policies

Diversity and Inclusion Policy

Diversity and Inclusion Policy Board of Governors Approved May 5, 2018 Purpose Eliminate any structural or program barriers to diversity and inclusivity in Scouts Canada. Our Commitment We are committed to inclusivity and diversity in Scouts Canada’s membership, structure, and programs. We are also committed to eliminating discrimination, exclusion, and marginalization based upon any prohibited grounds[1] under any human rights legislation. Our Policy We will: Incorporate diversity and inclusion as elements of the Scouting program Ensure that people with disabilities and vulnerable or minority groups have equal access and opportunity to utilize our services Regularly review our policies, regulations, and procedures to ensure they reflect our commitment to diversity and inclusion Ensure all services are available to everyone, without regard to any personal characteristic which is considered a prohibited ground under human rights legislation, and that support structures are in place to do so Advocate for inclusion and diversity throughout Scouts Canada Create experiences that help youth understand the importance of diversity and inclusion We prohibit any form of violence and unlawful harassment, including harassment based upon any prohibited ground under any human rights legislation. We allow members to excuse themselves if any program activity is thought to contravene the rules of their faith or spirituality. For Groups aligned with a particular faith, Scouters are to consult with the Community Partner to help fulfil the spiritual goals of that faith Related Policies & Standards Accessible Customer Service Policy Member Accommodation Policy Related Procedures Member Accommodation Procedure Accessible Customer Service Procedure Resources Scouts Canada Inclusion Fact Sheets Scouts Canada Code of Conduct FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1] In each province and territory, human rights legislation protects individuals against discrimination based upon a series of personal characteristics referred to as “prohibited grounds”. These prohibited grounds include race, perceived race, ancestry, place of origin, ethnic origin, aboriginal origin, colour, citizenship, creed, religion, religious belief, religious association, religious activity, sex, pregnancy, possibility of pregnancy, circumstances related to pregnancy, sexual orientation, gender identity, gender expression, age, marital status, family status, family affiliation, civil status, physical disability, mental disability, reliance on a service animal or wheelchair or any other remedial device or appliance, perceived disability, disfigurement, political belief, political association, social origin, social disadvantage, social condition, source of income, irrational fear of contracting an illness or disease, language, linguistic background, record of offences, criminal charges, criminal conviction unrelated to employment, summary conviction unrelated to employment, conviction for an offence for which a pardon has been granted, conviction for an offence in respect of which a record suspension has been ordered, association with an individual having any of the aforementioned characteristics or any other prohibited ground of discrimination.

Policies

Drug and Alcohol Policy

Drug and Alcohol Policy Board of Governors Approved May 5, 2018 Purpose Ensure members can perform their youth safety and supervisory duties by remaining free of substances that impair their thinking or actions. Our Commitment We participate in Scouting activities free from substances that could impair our ability to: Maintain a fun, safe Scouting environment Act as role models for the youth in our care Our Policy Since Scouts Canada members serve in responsible, safety-sensitive positions, we all have a clear obligation to care for and ensure the safety of everyone participating in our programs and activities. Therefore, when participating in youth programs or activities, you must not use, make available, or be affected by: Alcohol Illegal drugs or substances Any legal drugs or substances that impair your ability to supervise and maintain a fun, safe Scouting environment for all There shall be no illegal drug or substance consumed or made available during any Scout activity or on any Scout property, owned or leased. You must not consume alcohol when minors are present. Exceptions to the policy regarding alcohol use and consumption may be granted in accordance with the Alcohol Exception Procedure. This policy does not prohibit the possession and use of lawfully prescribed drugs used in accordance with a prescription, as long as this use does not impair your judgment, and/or affect your own security or the security of youth or other members. It is your responsibility to determine, with the assistance of your physician if necessary, whether a prescribed drug may impair your performance of youth safety and supervisory duties. You must inform Scouts Canada of any restrictions of your responsibilities that you should observe as a result of this determination. While at a Scouting event or activity, if other members have reason to believe that you are impaired or have consumed drugs or alcohol, Scouts Canada reserves the right to: Send you home Refuse to allow you to return to Scouting events or activities while you remain impaired Impose other measures it sees fit, considering the specific circumstances of each situation Related Policies & Standards Discipline, Temporary Suspension and Termination of Membership Policy Related Procedures Alcohol Exception Procedure Third Party Use of Scouts Canada Property Procedure Complaint Procedure Temporary Suspension and Termination Procedure Resources FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019

Policies

Election of Voting Members Policy

Procedures

Election of Voting Representatives Procedure

Election of Voting Representatives Procedure Introduction To ensure fair and open representation of its membership at the Annual General Meeting (AGM) and any special meetings, Voting Representatives are elected annually to represent each Council's ordinary members. Every year, each Council will elect three Voting Representatives to represent their Council at the Scouts Canada AGM and any special meetings that may arise. At least one of these Voting Representatives must be a youth member. All active members of Scouts Canada are welcome and encouraged to attend the AGM either in person (at their own expense) or online. Only Voting Representatives will vote to accept or decline motions brought forward by the Board of Governors (the Board) and are eligible to be nominated to the Board of Governors Nominating Committee: Our Procedure Appointments and Responsibilities 1. The National Elections Officer is appointed by the Board of Governors and shall fulfill the following duties: Distribute a call for nominations in each Council by email to all members eligible to vote who have not requested Scouts Canada to refrain from sending email to them; Oversee and conduct elections as required in Councils annually by such balloting means as the Board prescribes; Appoint and supervise Deputy Elections Officers to assist with nominations and elections across Canada; Inform the Board of results of nominations and elections; Advise the Board in the interpretation of this Procedure and; Report any concerns or anomalies to the Board according to the requirements outlined in the Bylaw. Call for Nominations 2. The National Elections Officer shall open nominations for Council Voting Representatives seven months in advance of the AGM (traditionally in April for a mid-November AGM). The nomination period will be 28 calendar days. 3. In conjunction with Marketing and Communications, use a variety of channels and tools to engage our membership in the nomination and elections process. Emphasis should be placed on methods that will reach our youth membership and encourage them to participate. 4. A Nominee must: Be registered in his or her Primary Role with the Council that he or she proposes to represent; Be nominated in writing by five Ordinary Members who are registered with the same Council as the Nominee in a form prescribed by the National Elections Officer and; Have attained the age of at least 14 years in the calendar year in which the election is conducted. 5. The National Elections Officer and Deputy Election Officers are not eligible for nomination. 6. Nominations shall be accepted via email up until midnight local time on the day nominations close. 7. Nominees should submit a Candidate Statement with their nomination form. The Candidate Statement shall be no more than 750 words. Confirmation of Nominations 8. Following the close of nominations, the National Elections Officer shall determine the number of valid Nominees and: If there are three Nominees for the positions, at least one of whom is a youth, then they are automatically elected by acclamation or; If more than three Nominees, at least one of whom is a youth, then the National Elections Officer shall be informed that it is necessary to conduct an election; If fewer than three valid nominations, at least one of which is for a youth, are received for the available positions; the National Elections Officer shall appoint the following to fill the vacancy unless such Member is already a Voting Representative: For a Youth Voting Representative vacancy, The Council Youth Commissioner and failing them, A Youth as recommended by the Council Key Three (the CK3) For a Voting Representative at Large vacancy, The Council Commissioner; and failing them, The Council Youth Commissioner; and failing them, A Youth as recommended by the CK3. In the event there is no incumbent Council Commissioner or Council Youth Commissioner to appoint, the National Elections Officer may appoint a Council Youth Commissioner or Council Commissioner to the position of Voting Representative at the time they assume their Commissioner’s role. 9. The National Elections Officer will contact each Nominee and explain that they are acclaimed, appointed or a candidate for election. Where election is required, Nominees will be asked to confirm that they accept the nomination This information will be sent to the CK3 and a summary will be provided to the Board of Governors. Election 10. All candidates will follow the Scouts Canada Code of Conduct and observe the privacy policy during the nominations and election period”. 11. A Candidate may withdraw their nomination before ballots are distributed. Candidates who withdraw after voting has begun will continue to have their name shown on the ballot but when votes are tabulated any votes received will be considered null votes. 12. Electronic voting instructions and links to candidate statements shall be sent via email to the Council’s Ordinary Members 14 years of age or older and posted on the National and Council webpages. 13. Voting shall be open for a period of 28 days and must be concluded before the start of the following Scouting year. 14. A Member shall vote in the Council in which they are registered in their Primary Role. Members who have a National Primary Role shall vote in the Council in which they reside. 15. Scouts Canada may outsource the election process to a reputable third-party organization and instruct it to use the Scottish Single Transferable Vote method. This voting method allows for the ranking of candidates in order of preference. 16. Ballots close as of midnight local time on the final day of the 28 day election period. 17. The National Elections Officer will receive the results of the ballots and inform all candidates, with copies to CK3s, NK3 and BoG Chair within 48 hours. A full slate of Voting Representatives will be published on the Scouts Canada national website in a prominent position. 18. A final report with the results of the election will be provided to the Board in a timely fashion. 19. Voting Representatives’ terms will commence following their election and will continue to August 31 of the following year or to the next election of Voting Representatives. 20. If a Council Voting Representative becomes ineligible to be an Ordinary Member, or resigns his or her membership, or transfers his or her Primary Role to another Council prior to the Annual General Meeting, a substitute shall be designated as outlined in ByLaw Article III (f) 1 and 2. 21. Proxies will be managed as outlined in the Bylaw, Article III (f) 3 and 4. Related Policies & Standards Election of Voting Members Policy Related Procedures Public Appointment Procedure Resources Approved March 2021 Effective Date April 2021 Updates V2: Updated to adopt needed changes noted during the 2020 Nominations and Election.

Policies

Emergency Management Standards

Emergency Management Standards Background The actions taken in the immediate stages of an emergency are critical. Whether it is a large scale event that potentially impacts our properties, meeting locations, or camps that requires a warning to members to evacuate or shelter: for example; in the recent flooding in Quebec or Calgary; the wildfires in BC; or the tornadoes in Saskatchewan or Ottawa. It can also be on a more local scale: for example: an indoor meeting activity, an outdoor event or short-term camp where there is a need to call for help to public emergency services. Scouts Canada's activities, youth, volunteers and employees are trained to administer first aid or perform CPR which can be lifesaving. However, emergencies are not limited to personal injury requiring emergency first aid – they can also impact our assets, properties, environment and / or reputation. The most important step in Emergency Preparedness is planning. To develop an Emergency Response Plan (ERP) the first step is to conduct a risk assessment to identify potential emergency scenarios – things that may realistically happen. This enables us to determine resource requirements and to develop plans and procedures to prepare our Groups, Sections or Councils. At the very least, every facility (meeting location, camp, Scouts Canada property) should develop and implement an ERP for protecting youth, volunteers, employees, visitors, contractors and anyone else at the facility. This part includes building evacuation (“fire drills”) or sheltering from severe weather such as tornadoes or wildfire. The Emergency Management Standards ensure our members can properly manage emergency situations that could impact our: youth, volunteers, parents, staff and other people environment assets (e.g. buildings, camps, machinery, vehicles, properties) financial condition reputation Our Standards These Standards apply to all departments, functions, councils, staff, volunteers, and those acting in support of our activities. It provides guidance for consistent, co-ordinated, and effective management of emergencies. Emergency Management: A formal process is in place for documenting, reviewing, assessing, and implementing an appropriate Emergency Response Plan (ERP) for all departments, functions, councils, staff, volunteers, and those acting in support of our activities. These Standards ensure: Emergency Response Plans (ERPs) are written (documented), in place, appropriate, risk-based, and tested. Adequate resources (people, facilities, and equipment) are in place to implement those plans. Training for those plans is completed (as appropriate). Assessment and maintenance of emergency preparedness are regularly conducted. Mandatory actions: Emergency Preparedness. Scouts Canada Properties, Camps, Councils and Events will create, publish and maintain an ERP that addresses all credible and significant risk as appropriate. Each Group and Section (e.g. Colony, Pack, Troop, Company and Crew) must create an ERP for their local meeting place(s) and for each Category 2 and 3 adventure activity (as part of the Adventure Approval Process). [Note – Category 2 and 3 activities are defined in the: Adventure Standards] Emergency Response Plans (ERPs): All ERPs will be supported by a current (annual) risk and impact assessment. All Event ERPs will be formally documented and shared with the Event Approval Team. All section-specific ERPs will be formally documented and shared with the Group Commissioner. All ERPs will be implemented and tested, at minimum annually, with appropriate routine training, exercises, and / or drills. All Event ERPs must run a trial drill before Event happens. All Medium-Risk and High-Risk Events must run a table top exercise at the minimum. Leaving enough time to re-evaluate and review changes. All ERPs will include: How to assess an emergency situation – specific to the prevailing risks, Plans to mobilize response personnel and agencies, How to establish communication among everyone involved. All ERPs will be: Documented in appropriate detail commensurate with risk, Integrated with business-continuity and crisis-management plans as appropriate and relevant, Readily available to appropriate personnel, Communicated to employees, volunteers, youth and parents as appropriate, Reviewed and revised when needed, especially after an emergency. Emergency Response If an incident is determined to be an emergency, we declare an emergency and use our ERP. Related Policies & Standards Safety First Policy Adventure Standards Communication Standards Related Procedures Incident Reporting Procedure Resources ScoutSafe App ScoutSafe Incident Reporting User Guide Scouts Canada Incident Report Form Scouts Canada Online Support Centre FAQ Emergency Response Plan — Junior Sections Emergency Response Plan — Senior Sections Event Management Playbook — Execute Stage Effective Date June 2023 Updates V2: Updating terms and including Event Standards.

Procedures

Event Assessment & Approval Procedure

Event Assessment & Approval Procedure Introduction Events are part of the Scouting experience. Larger events, and events of longer duration, are more complex and require more planning and oversight. The Events Standards are designed to be scalable to reflect the variance in complexity, location, duration, and program requirements for a particular event. This Event Assessment & Approval Procedure provides steps for the Event Support Team to determine of the appropriate event risk category and risk controls to be applied. There are 3 broad categories of relative risk: High, Medium and Low Risk. A typical High-Risk Event may have some or all of the following attributes: New site – not used for a large event previously – often requiring larger infrastructure changes / updates or substantial environmental impact e.g. tree-felling, New or infrequent event with little recent experience to draw upon, Large scale event with many Youth and Scouters from across the country and internationally, Long in duration, with significant program variety, with the potential for significant set-up (mobilization) and tear-down (de-mobilization) requirements, Poor Incident Management or Safety Incident experience from past events, Large amount of income that may have CRA implications. Events All events are managed by a designated event Team Lead (Camp Chair) as part of a larger event management team which is accountable to an “Approval Team” to ensure the event adheres to the Events Standards. For events categorized as low risk, the approval team is the Council Key 3 or delegate(s). For medium risk events the approval team is the National Event Support team. For high risk events, the approval team are the National Key 3 or delegate(s). Group events would typically be classified as low risk, for which the Event Support Team is usually the Group Committee. The Group Commissioner (“GC”), or delegate, would be the designated event team lead responsible for ensuring the event adheres to the Adventure Standards. It is not expected that the Group Commissioner would inform the Council Key 3 of a Group event – this would be left to the discretion of the GC. A section camp, expedition or adventure is not classified as an event for the purposes of this procedure and associated Events Standards. Our Procedure This procedure provides a consistent set of criteria to evaluate events of any scale and to determine relative risk. This is then used (in discussion with the approval team, when applicable) to determine the appropriate controls and components found within the Events Standards. Step 1: Risk Assessment The event support team will assess and determine an event risk category using ten quantifiable, evidenced-based criteria (Table 1): Location — how frequently the site has been used for this event (site experience). Frequency — how frequently the event is held (event experience). Event planning — based on the experience of the event team (team experience). Duration — includes the number of days that volunteers are on site setting up and taking down for the event (i.e. mobilization and de-mobilization). Category 2 and 3 Activities — includes the number of category 2 or 3 activities. Program — how well the program aligns with the Canadian Path Program, is it age appropriate and does it develop SPICES. Incident Management — assesses both frequency and scale of safety incidents and past experience of the management of the incident / emergencies (safety experience). Attendance — includes youth, Scouters and event volunteers (scope and scale). Revenue — How much income is the event generating before expenses? Cost — What is the cost of the event? Table 1: Risk Assessment Score 1 2 3 4 5 Location Location used annually for large events Location used previously but not in the last 2 years Location used previously but not in the last 3 years Location used previously but not in the last 5 years New location Frequency Annual Event Bi-Annual Event Tri-Annual Event Quad-Annual Event New Scouting Event Event Planners Experienced team, multi-event management Quite experienced planning team Limited Experienced Planning Team Very Limited Experienced Planning Team New Planning Team Duration 1 Day (No Overnight) 1-2 Nights 3-4 Nights 5-6 Nights 7+ Nights Category 2 & 3 Events None 1–2 3–5 6–9 10+ Program Perfectly Very Well Well Somewhat Not at all Previous Major Incidents 0 1 2 3 4+ Attendance Less than 500 500-999 1,000-1,999 2,000-2,999 3,000+ Revenue < $5,000 $5–10K $10–20K $20–50K > $50K Costs < $30 $30–50 $50–75 $75–100 $100+ ** Incident management experience is not an absolute quantifiable metric but a basis for discussion. The event support team would need to consider number of reportable and non-reportable incidents, first aids and, depending on the event history, incident management experience. Note: A table of historical events and their quantified scoring is provided as a guideline in the Appendix. Step 2: Risk Category Assignment and Characterisation The assignment of category is based on the risk assessment (Table 1) by the Event Support Team. The determination of High, Medium and Low Risk is not based on an absolute quantifiable outcome – but is a balance between all 10 of the criteria above – with an emphasis on attendance (scale) and complexity. The risk level may be changed after consultation and evidence provided with relevant stakeholders such as CK3, NK3, Safe Scouting or Event Organizational Team. Complexity = sum of scores: location + frequency + Event planning + duration + (2x Program) + (2x Incidents) Plot 1: Example Event Risk Assessment Matrix – Determination of Risk Category The event support team will review past experience in conjunction with the initial plan for the event being proposed and will provide a short summary for the approval team to justify a proposed risk category assessment. This would take place in the “idea” stage of the Events Management Procedure. Step 3: Event Governance, Decision Making and Approvals The classification into either High, Medium or Low risk will determine the basis for the selection of appropriate risk controls. A High Risk event would require more rigour and planning than an event without these characteristics e.g. Local, small, simple, annual and experienced team. A low risk event will require relatively few controls and should require less oversight and approvals, although the components of the Events Standards are potentially all applicable. Although the specifics are not prescribed, it is expected that the event organizational team will work with the approval team to agree upon a set of key deliverables required to progress and support the execution of the event. The teams will also agree upon the timing of the deliverables in preparation for the next decision phase. All events require approval at the initial “idea” stage prior to further planning and resource allocation. The risk categorisation would be determined, proposed and approved at this stage. Depending on the scale, complexity and experience the risk category will both determine the requirements for event planning, design and approval and the event governance and decision-making. High risk events must be approved by the National Key 3 (or delegate) before planning may begin and will require oversight at the National level. Medium risk events must be approved by the National Event Commissioner (or delegate) before planning may begin and will require oversight at the National level. Low risk events are approved by the Council Key 3 (or delegate) and are managed within the Council. Related Policies & Standards Safety First Policy Property Policy Property Standards Emergency Management Standards Planning Standards Prohibited Activities Standards Related Procedures Approved June 2023 Effective Date June 2023 Updates V2: Update to process in reviewing events

Policies

Event Standards

Event Standards Introduction When planned and executed well, Scouting events, including jamborees, contribute to the growth and development of young people. Scouting events are about doing things for the first time - making new friends, learning about new cultures, visiting new places and undertaking new adventures. Scouting events are celebratory gatherings where we showcase the wealth of life skills the organization helps to develop. Planning Scouting events requires forward thinking, Including real youth involvement driven by The Canadian Path. Proper planning prepares all who join in the adventure, youth and Scouters alike. Well executed planning ensures participant safety and adequate infrastructure, and determines appropriate resources are available and affordable. Scouting events are set up for youth-led adventures: some challenging and arduous, some short and simple, and others unstructured and free flowing. There are many opportunities to connect with others: organized and impromptu, drop in and scheduled, active and passive. Both youth and Scouters see events as an adventure, as well as something exciting and worthy of their attendance and participation. All participants (youth and volunteers) should leave the event feeling that they have acquired new skills, gained personal understanding and renewed their Scouting spirit. Great events happen because of detailed, comprehensive planning and significant work behind the scenes. An event is much more than a large camp and must be approached from the multiple lenses of risk management, project management, program management (with an eye to program quality), safety and fiscal responsibility, with an appreciation of any potential conflicts of interest. The planning, organization and execution of major Scouting events includes many stakeholders, and these stakeholders must work together for a successful event. Our Standards The Events Standards are designed to be comprehensive in scope but applied in a scalable manner to reflect the variance in complexity, location, duration and program requirements for a particular event. The accompanying Event Assessment & Approval Procedure provides the steps to determine the form of scalability for an event based on assessment of risk, and assigns a classification of: High, Medium, or Low risk based on consistent criteria; these terms are used in these Event Standards. The Events Management Procedure Flowchart provides the event management timeline and required decision stage gates to be followed. These Event Standards define the components of event planning that must be considered for a Scouts Canada event (including International events / contingents) to be designed, approved and delivered. In addition, these Standards also identify where there are mandatory minimum requirements for all events. In conjunction with the Approval Team, the Event Management Team will decide which of the risk controls are applicable and the scope and scale of application. Event Planning Team One person is designated the Event Management Team Lead and is accountable to an Approval Team to ensure adherence to the Event Standards and associated procedures. The Event Planning Team consists of people with appropriate practical experience in: Project and event management Risk management For high-risk events or those involving more than 500 participants, reporting to the Event Planning Team shall be, at a minimum: Risk Management Team Health and Safety Team Best efforts should be made to ensure that at least 25% of the Event Planning Team is between the ages of 18 and 26. Best efforts should be made to ensure that at least 25% of the Event Planning Team is serving on their first Event Planning Team or in a new role on the planning team Event plan shall include (at a minimum)): Program objectives (linkages to Canadian Path) Age eligibility / appropriateness (target age group) Location The dates and duration of the event Attendance Go/No-Go date and decision criteria Event (project) plan Event marketing plan Event communications plan Budget / Financial management including banking Registration process, fees, structure and Subsidy Fund Transportation Risk Management Plan Emergency Management Plan Crisis Communications plan Event Subsidy FundThe event shall meet the following standards: At a minimum, events greater than 200 participants to set aside 2.5% of fee revenue for Event Subsidy Fund Emergency Management An Emergency Response Team (or dedicated persons) is appointed and trained The Emergency Response Plan includes details for the evacuation of all participants A Risk Register is maintained throughout the planning and operation of the event. The Emergency Response Plan determines when senior Scouts Canada leadership assumes responsibility for the emergency. At a minimum for medium and high-risk events, the Emergency Response Team conducts a tabletop test of the Emergency Management Plan and Crisis Communication Plan before the event. Environmental Plan to include strategies, actions and performance metrics that role model environmental stewardship and include: Assurance to maximize the application of Leave No Trace principles All reasonable measures to minimize negative environmental impacts, including: Minimizing the impact on trees, aquifers, etc. with the aim of zero impact and maximizing water conservation, nature preservation and exploring the lowest environmental footprint Maximizing the use of reusable products, green materials, recycling, energy conservation, and composting and limiting the amount of garbage produced with the aim of zero landfill where possible. Strategies to promote good environmental practices, including detailed plans for site preparation, operation and returning the site to the operator to minimize environmental footprint and impact Practices to ensure compliance with recycling, trash collection, composting procedures and cleaning of personal hygiene facilities Maximized application to integrate the Scout Centres of Excellence for Nature and Environment (SCENE) requirements An education and onboarding/orientation plan for participants and volunteer Offers Of Service (OOS) prior, on arrival and during the event to minimize garbage Assignment of a Green Team to help participants with environmentally sustainable waste management (reduce, reuse, repair, rot, recycle) Incorporation of a reusable drinking container system (reducing or eliminating disposable water bottles) – zero plastic target for all events Post-event review of implementation of environmental plan and associated performance metrics Financial Management Requirements All events must be designed to break even. A minimum of 5% contingency is included in the budget; it is recommended that for larger events (especially jamborees) a minimum of 10% be included in the budget assumptions. HST/GST is collected on events that are overnight and have an income over $10,000 and remitted according to Canada Revenue Agency requirements. These Events will be required to be administered by the Event Finance Team using the One Scouts Banking system. Scouts Canada financial controls are followed when bank accounts are established. For medium and high-risk events, there must be provision to pay expenditures before event fees are received. All events must have an agreed process for managing event surpluses to be retained for future use, specifics of which will be agreed as part of the event planning and approval process. Food Service The event meets all applicable federal, provincial and local health department regulations and requirements relating to food service. When food is provided, e.g. catering, it is essential to ensure a balanced diet as well as consideration should be taken for religious and medical requirements for all participants and Volunteers. Health and Safety The event meets all applicable occupational health and safety regulations. Scouts Canada’s First Aid Standards must be met, including submission of first aid logs and incident reports to Safe Scout App. Best efforts must be made (within practical considerations) that access to the site is controlled, including identification verification for all participants and visitors. The health records system complies with Scouts Canada’s Privacy Policy. Human Resources All Scouters, parent overnight, other resource people and contractors will be screened according to the Volunteer Screening Procedure. When using volunteer Offers Of Service, they must have the skills and qualifications (e.g. certifications and permits) to carry out their duties. The screening of Scouters from other National Scout Organizations (including L’Association des Scouts du Canada) must be approved by the International Commissioner. Hiring event employees will be conducted according to Scouts Canada’s Policies, Standards and Procedures. The Scouts Canada Code of Conduct applies to major events. Scouts Canada may establish a supplemental Code of Conduct for volunteers at the event. The event plan addresses the needs of volunteers at the event, including (but not limited to) learning opportunities, accommodation, food and camp comfort. Information Management The registration system complies with Scouts Canada’s Privacy Policy. The registration system integrates, as far as possible, with the MyScouts system. Necessary health, dietary and emergency contact information for all participants, Scouters and Offers Of Service is collected and maintained. The information collected for the event is the property of Scouts Canada and is retained and stored according to procedure. International Participants Invitations to members of other National Scout Organizations must be approved by the International Commissioner. International participation is managed according to the Registration of International Participants in WOSM. Languages The official languages of Scouts Canada are English and French. The National Key 3 will determine whether both languages are required in communication. Organizers will have a plan to provide services in French, where required. Publications and key documents will be available in English and the event’s key personnel will be able to communicate effectively in English. Marketing, Communications and Public Relations Plan Best efforts must be made to include youth leadership in program development. A marketing plan consistent with the Scouts Canada Brand Centre materials is developed. Marketing media and contingent materials are in compliance with the Conflict of Interest Policy. A timeline for all communications and marketing activities is developed. A plan for press and media relations is developed in conjunction with Scouts Canada's Communication Department. Consideration of a media centre at the event is coordinated with Scouts Canada's Communication Department. Program All events are based on the Four Elements of The Canadian Path: Youth-Led Plan-Do-Review SPICES (personal development) Adventure The program plan should consider the following best practice attributes: Educational objectives Opportunities for young people to exercise participation in decision making Opportunities for sufficient free time to allow participants to meet and mix in an unstructured way How, at the end of the event, participants will recognize the skills and knowledge developed How participants will be organized – by Section or Patrol (team) The role of Venturer and Rover Scouts at the event (as participants or OOS) Opportunities for adventure in the natural environment Activities that enable an understand and knowledge of the culture of the host area and its different dimensions The concept of sub camp life – smaller communities for participants to interact in For events targeted at older youth (e.g. Canadian Jamboree), younger youth should be invited to experience the event on a visitor’s day or virtually (e.g. Beaver and Cub Scout Days at Canadian Jamborees). Risk Management The Scouter in Charge (or Contact Section Scouters if appropriate) are responsible for the safety of the youth and Scouters from their Group (or Section) while at the event. Group Commissioners are responsible for approving Adventure Activity Applications for Sections attending events. The Risk Assessment and Risk Management Standards are met – including the development and maintenance of an event-specific risk register. For high-risk events, the Safe Scouting Department is included for consultation and advice in the planning process. Event cancellation insurance is considered to pay for fixed costs, specifics of which will be agreed as part of the event planning and approval process. Youth Protection All youth protection matters are dealt with according to Scouts Canada’s Policies, Standards and Procedures. The Safe Scouting department appoints a representative who is responsible for youth protection incidents. Incident Management The Scouter in Charge (or Contact Section Scouters if appropriate) are responsible for submitting incident reports according to the Incident Management Standards and associated Incident Reporting Procedure – via the ScoutSafe App whenever practical. The Scouter in Charge (or Contact Section Scouters if appropriate) are responsible for communicating incident information to parents/guardians and families. The exception to this rule is when an Incident is classified an Emergency, in which case communications follow the Emergency Management Standards and associated procedures. At a minimum for high-risk events, a person will be assigned by the Safe Scouting department to review incident reports during the event. As applicable, the event activity lead (e.g. Scouter in Charge of the climbing tower activity) is responsible to record and report all incidents to the Event Planning Team and provide all incident details to the Scouter in Charge for reporting via the ScoutSafe App. As applicable, the Event First Aid team (e.g. jamboree medics) are responsible to record and report all incidents to the Event Planning Team and provide all incident details to the Scouter in Charge for reporting via the ScoutSafe App. The Event Planning Team will review incident reports at least daily to mitigate any hazards identified. Review The evaluation plan defines the actions to be taken before, during and after the event. The event evaluation includes: Logistical and operational aspects Impact of the event experience on the development of participants and volunteers Risk management review Financial review or audit according to Scouts Canada Policies, Standards and Procedures A succession plan for future event planning teams Survey or alternate form of quantifiable measurement of performance to target / expectations, including segmented responses from all participants and volunteers The Approval Team will review the report ensuring recommendations are circulated to the appropriate departments and Key 3 for action. High-risk events should include the Program / Events functional team in the design and implementation of surveys and interpretation of responses. Site Requirements The following must meet (at minimum) municipal, provincial and/or federal regulations for: All temporary and permanent structures constructed for the event (e.g. zip lines). Fresh water supply Toilets in camping areas, public areas and program areas Wastewater disposal Showers Barrier-free access Garbage, waste disposal and recycling Fire Safety –including fire prevention and response plan Emergency first aid Applicable environmental standards Camping facilities meet Scouts Canada’s Policies, Standards and Procedures. Camping arrangements provide access for service and emergency vehicles. The communication system meets operational and emergency response requirements. The proposed site must consider appropriate access to emergency services including hospital, police and fire service, specifics of which will be agreed as part of the event planning and approval process. Specific cultural and religious requirements (such as prayer areas and washing facilities) are provided Where appropriate, event sites are within a three-hour drive of an international airport, or as approved (by exception) by the NK3 or delegates. Technology requirements The proposed site should consider access to infrastructure with reliable cellular coverage, as well as considerations for publicly accessible Wi-Fi within the camp property. The data networks (mobile and fixed line) and mobile telephone coverage: Ensures that digital communication is the preferred method of communicating with participants and OOS during the event. Provides the necessary technology infrastructure to allow participants and OOS to keep in contact with family, work commitments and onsite activities. This is part of camp life and impacts on how the event itself can be managed with the various program and safety needs. Consideration is given to providing the necessary information and news of the event via a mobile-friendly platform for both participants and volunteers. Related Policies & Standards Safety First Policy Transportation Standards Emergency Management Standards Firearms and Weapons Standards First Aid Standards Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Adventure Standards Program Standards Prohibited Activities Standards Safety Equipment Standards Scouts Canada Code of Conduct Standards Swimming Standards Shooting Sports Standards Watercraft Standards Winter Sports Standards Zip Lines, Climbing Walls, Challenges and Rope Course Standards Anti-Bullying and Harassment Policy Conflict of Interest Policy Diversity and Inclusion Policy Drug and Alcohol Policy Member Accommodation Policy Privacy Policy Volunteer Screening Policy Youth Protection Policy Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Volunteer Screening Procedure Incident Reporting Procedure Accessible Customer Service Procedure Group Financial Responsibilities and Reporting Procedure Member Accommodation Procedure No One Left Behind (NOLB) Participation Subsidy Procedure Preventing and Responding to Bullying and Harassment Procedure Scouts Canada Logo and Intellectual Property Procedure Youth Protection Reporting Procedure Event Assessment & Approval Procedure Resources Leave No Trace principles Scout Centres for Excellence in Nature and Environment (SCENES) Requirements Approved June 2023 Effective Date September 2023 Updates V2: Update to reflect the Event Assessment and Approval Procedure

Policies

Firearms and Weapons Standards

Firearms and Weapons Standards Introduction With the exclusion of use in shooting sports, the possession and use of firearms are prohibited at Scouts Canada activities and on Scouts Canada property. Anyone wishing to possess or use firearms needs to request an exception to this Standard and request permission from the Executive Commissioner and CEO. Our Standards These are the standards for the possession of firearms for safety reasons. A separate standard explains the use of firearms and weapons for shooting sports. Scouts Canada property standards explain the requirements for employees who possess firearms and reside on properties. We conduct risk and hazard assessments for all activities. We must consider the possibility of wildlife encounters. Firearms will only be considered during Scouts Canada activities or on Scouts Canada property where the risk of wild animal encounters that may jeopardize participant safety is high or extreme. The Group Commissioner must ensure that appropriate risk management and controls have been implemented prior to any request for a firearms exception. The Group Commissioner must ensure proper storage of the firearm and proof that the carrier, and authorised personnel, have a valid PAL license and firearms certificate as part of the risk management plan. The Council Relationship Manager must approve the request prior to requesting for an exception for possession or use of firearms from the CEO. To demonstrate that parents are informed and approve of the risk, each participant is required to present a completed Parent/Guardian Consent Form for Category Three Activities granting permission for youth to be in the presence of potential live firearms use during a Scouting activity. Once approved, all participants are to be informed of the presence of a firearm, it’s purpose, storage requirements, and those who are authorized access to it. Related Policies & Standards Safety First Policy Key 3 Shared Leadership Policy Shooting Sports Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Resources Camping and Outdoor Activity Application The Parent/Guardian Consent Form for Category Three Activities and Out of Country Travel FAQs — Scouts Canada Online Support Centre Parks Canada Bear Safety Safely using bear spray Ontario Bear Safety Kananaskis Bear Safety Alberta Bear Smart Program How to Use Bear Spray — Banff National Park Effective Date August 1, 2019

Policies

First Aid Standards

First Aid Standards Introduction Scouts Canada is committed to fun, safe adventures. Every Scouting adventure requires an emergency response plan, which will include first aid and emergency medical care coverage. We believe that everyone involved in Scouts Canada activities should be prepared to provide emergency aid. Our goal should be for every youth to be appropriately competent in emergency aid to others. Particularly for Category 2 and Category 3 adventurous activities, youth should be prepared to respond to emergencies. This is part of our goal to prepare them for success in life. Our Standards The Group Commissioner approves all first aid requirements and reviews risk management plans for all camping and outdoor adventures. First aiders must provide a copy of their certificate or have their current certification recorded in their profile in the membership database. Names of the individuals designated as first aiders will be listed in the emergency response plan. There shall be a minimum of one qualified first aider (Standard First Aid) at every activity, including the normal meeting place, where there are fewer than 25 participants. Scouts Canada recommends (but does not mandate) two first aiders in the event the first aider becomes the injured party. There shall be at least two qualified first aiders at every Category 2 and Category 3 activity where there are fewer than 25 participants. In all activities where there are 25-50 participants there shall be at least two qualified first aiders and one additional qualified first aider for every additional 50 participants. The Scouter in Charge shall ensure that all activities and meetings shall have first aid equipment appropriate for the activity. For all activities there must be a method and plan for emergency communications at all times. For Category 2 and Category 3 activities not at the normal meeting place and are more three hours travelling time from a medical care facility or access route that can take an ordinary road-going ambulance, there shall be at least one designated first aider holding a current wilderness first aid certification. For all Category 2 and Category 3 activities, the risk management plan must be discussed and approved by the Group Commissioner. First Aid requirements are approved by the Group Commissioner as part of the Camping and Outdoor Adventures Applications procedure. The Group Commissioner may require additional First Aid and/or Wilderness First Aiders commensurate with the activity risk. Where Scouts, Venturer Scouts, and Rover Scouts are participating in activities without Scouters, the same standards for first aiders apply. Scouts Canada recognizes standard First Aid training or equivalent that is recognized by provincial health and safety authorities. Scouts Canada recognizes that some professions, by the nature of the job, will have a first aid element, for example; Nurses, Midwives, Police Officers, Medical Practitioners, Members of Armed Forces, Ambulance Care, etc. These professions may be exempt from undergoing more first aid training – subject to approval by the Group Commissioner. Related Policies & Standards Safety First Policy Key 3 Shared Leadership Policy Resources FAQs — Scouts Canada Online Support Centre Event Management Playbook — Design Stage Scouts Canada recognizes the following agencies as authorities in first aid: Canadian Red Cross St. John Ambulance Effective Date September 1, 2019 Effective Date March 2, 2019

Policies

Gift Acceptance and Sponsorship Policy

Gift Acceptance and Sponsorship Policy Board of Governors Approved May 5, 2018 Purpose Outlines Scouts Canada’s national process for working with donors and sponsors who support our mission at the Area, Council, and National levels. Our Commitment At Scouts Canada, we build mutually beneficial relationships with our sponsors and gratefully acknowledge the gifts of our donors. Our Policy 1. We work with donors and sponsors whose values generally align with our brand and values. 2. We will treat every donor and sponsor with respect. 3. We will protect the confidential information of donors and sponsors to the extent provided by Canadian law and in accordance with donor/sponsor wishes. 4. Areas and Councils must coordinate their acceptance of gifts and the negotiation of sponsorship[1] agreements with the national office. Fundraising for Group initiatives is managed through the Group Fundraising Policy and its related procedures. Gift Acceptance 5. To help maintain our charitable status, all gifts[2] to us must comply with the requirements of the Canada Revenue Agency (CRA). 6. Before we accept a gift, we will ensure the donor understands: Their right to receive independent professional advice How their gift will be used 7. Where appropriate, we enter into gift agreements with donors. 8. Prior to accepting any donation, we will evaluate its value, our ability to use the gift, and any potential impacts on Scouts Canada such as costs, liability, tax implications, and conflicts of interest. 9. We will issue tax receipts for qualifying gifts (donations) in a timely manner. 10. We reserve the right to decline any gift for any reason. 11. We thank all donors for their gifts in a timely and appropriate manner. Corporate Sponsorships 12. All sponsors must sign a sponsorship agreement with us prior to announcing a partnership or using any aspect of Scouts Canada’s name, logo, or other branding. 13. Prior to signing a sponsorship agreement, we will evaluate the opportunity for any potential, real, or perceived conflicts of interest. 14. We do not provide product or service endorsements, except as agreed in a signed sponsorship agreement. 15. Sponsors may only use Scouts Canada’s name, logo, or other branding within the specific, written parameters of the sponsorship agreement. 16. All sponsorship agreements must be approved by the Executive Commissioner/Chief Executive Officer. 17. At all times, we will retain our independent position on public policy issues and concerns. Related Policies & Standards Section and Group Fundraising Policy Related Procedures Official Donations Receipt for Groups Procedure Resources Association of Fundraising Professionals Donor Bill of Rights FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1] A corporate sponsorship is a form of marketing in which a payment is made by a company or organization for the right to be associated with a project or program. Downloaded from Investopedia.[2] A gift is a voluntary transfer of property without valuable consideration to the donor. Cash and other assets may be gifted to Scouts Canada in accordance with the Income Tax Act. Downloaded from the Government of Canada.

Procedures

Gifts-in-Kind Procedure

Gifts-in-Kind Procedure Introduction Gifts-in-kind, also known as non-cash gifts, are gifts of a tangible item. Donors sometimes want to gift Scouts Canada, Groups or Properties equipment. Less frequently, they want to donate artwork or cultural and ecological property. This procedure applies to all gifts-in-kind received on behalf of Scouts Canada, a Group or a Property, where the donor wishes to receive an official donation receipt. Scouts Canada reserves the right to refuse any offer of a gift-in-kind. Our Procedure The Gifts-in-Kind Procedure applies to all gifts to Groups and Properties. Scouts Canada will issue official donation receipts for gifts-in-kind1 valued at $500 CAD or more. When a Scout Group or Property receives a request for an offer of a gift-in-kind, the donor and the Group or Property must first establish the fair market value2 of the gift with corresponding documentation and/or invoice. A contribution of service, time, skills, or efforts, is not physical property and, therefore, is not a gift-in-kind. The Group or Property must submit the request for approval to Scouts Canada Revenue Development Department, including the established fair market value. The Scouts Canada Revenue Development Department will confirm the fair market value for gifts-in-kind: Equipment with a fair market value of more than $5,000 CAD. For artwork, cultural, and ecological property, and similar items. Scouts Canada’s Revenue Development Department will inform the Group or Property whether the offer of a gift-in-kind has been accepted. If accepted, Scouts Canada will authorize and pay the invoice. The donor will receive an official income tax receipt for the total amount of the gift-in-kind invoice. Related Policies & Standards Section and Group Finance Policy Section and Group Fundraising Policy Related Procedures Official Donations Receipt for Groups Procedure Resources FAQs — Scouts Canada Online Support Centre Approved February 2022 Effective Date February 2022 Updates V2: Updated to reflect financial consolidation and centralization of services with Revenue Development Department [1]Gifts in kind, also known as non-cash gifts, are gifts of property. They cover items such as gift certificates and gift cards (in certain circumstances), artwork, equipment, securities, and cultural and ecological property. (Canadian Revenue Agency Glossary) [2]Fair market value is normally the highest price, expressed in dollars that property would bring in an open and unrestricted market, between a willing buyer and a willing seller who are both knowledgeable, informed, and prudent, and who are acting independently of each other.

Policies

Goals and Targets Standards

Goals and Targets Standards Introduction The purpose of the Goals & Targets Standard is to outline the minimum requirements of the goal and target setting processes, which set the expectations that drive Scouts Canada performance to meet Scouts Canada’s strategic objectives and organization-wide objectives. Our Standards The Standard applies to all departments, functions, and councils within Scouts Canada. The objective of the process is to ensure Scouts Canada’s enterprise-wide goals and targets are effectively communicated to all levels of the organization, and that all employees’ and volunteers individual goals and targets are understood and aligned to the Scouts Canada strategy and enterprise wide goals, targets and Key Performance Indicators (KPIs). Goals & Targets: We shall ensure a process is in place for identifying, communicating, and translating goals and targets for employees and volunteers at every level of the organization. The process for identifying goals and targets shall take into consideration: The organization’s commitment to safety Identified risks and opportunities Financial, operational, and business objectives, requirements, and changes Applicable legal, regulatory, statutory, internal and external commitments Results from assurance audits, self-assessments, incident management, and management reviews Goals and targets shall be: Reviewed periodically for continued appropriateness and applicability Communicated as appropriate to all contractors and other third parties according to their respective obligations Accountable volunteers and employees are responsible for ensuring: We identify and develop goals and targets as appropriate Goals and targets must align to the Scouts Canada strategy, goals and targets. Goals and targets are developed by identifying risks and opportunities Goals and targets are developed considering applicable legal, regulatory, statutory, internal and external commitments Previous audit and assurance results, self-assessments results, incident investigations, and management reviews must be taken into consideration when setting goals and targets Goals should be stated using the following structure: S – Specific – Goals must be straightforward and simplistically written and clearly define the what, why and how of the priority M – Measurable – goals must be clear about what success looks like with measurements used to chart success A – Achievable – goals must be challenging but realistic and defined well enough to achieve them with the allocated resources R – Results-oriented – goals should be focused on results and connected to function or company goals and targets T – Time-bound – goals must have a timeframe, a date by which it will be completed Goals and targets must be translated for each level of the organization, down to employees / volunteers as part of their priorities, which are then managed in accordance with Scouts Canada Performance Management Standard We communicate targets Goals and targets shall be communicated as defined within Scouts Canada Communication Standard We monitor goals and targets Progression towards goals and targets must be reviewed at least on a quarterly basis and adjusted based on changing conditions If Functional or Council goals and targets are at risk of not being met, an escalation must occur to the next level of leadership e.g. National Key 3 (NK3) or Council Key 3 (CK3) Regular performance against the relevant goals and targets must be communicated from supervisors to all employees Adjust goals & targets Based on trending performance and changing conditions, Scouts Canada wide goals and targets shall be adjusted and re-communicated to every level of the organization “Accountable volunteer” is defined as the Scouter responsible for a department, function, shared-service, or council to which this standard applies for example. Council Commissioner jointly accountable with the Council Key 3 for Goals & Targets within a Council. Related Policies & Standards Key 3 Shared Leadership Policy Communication Standards Emergency Management Standards Program Standards Resources Group Commissioner Playbook Event Management Playbook — Design Stage In Development Risk Management Standard Training Standard Effective Date October 1, 2019

Procedures

Group Equipment and Property Insurance Procedure

Group Equipment and Property Insurance Procedure Introduction This procedure explains how Groups insure their equipment. It applies to Groups that have real property as well. Scouts Canada provides third party general liability insurance coverage for all Scout properties and activities. This insurance does not cover equipment and other assets. Our Procedure Groups must insure equipment, including trailers, for fire, theft, or damage. Real property, including buildings and contents of any description, must also be insured for fire, theft, and damage. The selection of an insurance broker is the responsibility of the Group. Groups are responsible for maintaining an inventory of equipment and building contents. The inventory records: Date of purchase Purchase price Location and condition Life expectancy Estimated replacement value The inventory of equipment must be submitted with the Group Annual Financial Statement. When Groups cannot secure equipment insurance, they establish a designated reserve fund to provide for the replacement of equipment. Designated reserve funds are reported in the Group Annual Financial Statement. To ensure that insurance coverage or replacement reserve funding is adequate, Groups must complete an annual insurance evaluation. Related Policies & Standards Section and Group Finance Policy Property Policy Related Procedures Group Financial Responsibilities and Reporting Procedure Resources FAQs — Scouts Canada Online Support Centre Liability Insurance Summary Effective Date March 2, 2019 [1] Support Centre key points Don’t assume that equipment stored in your Community Partner’s facility or a Scouter’s garage is covered by the property owner’s insurance. Ask their insurance broker to verify coverage provided. When you have insurance, it is a good practice to file a copy of your inventory with your insurance broker. Don’t forget that there will be a deductible amount that you will need to pay. When Groups have a reserve fund instead of insurance, the goal is to save 100% of the replacement value of equipment, especially if it is all stored in the same location. It likely won’t be practical to save the full amount right away. Also needs detailed explanation of ownership of equipment trailers.

Procedures

Group Financial Responsibilities and Reporting Procedure

Group Financial Responsibilities and Reporting Procedure Introduction Scout Groups are chartered branches of Scouts Canada, a registered charity in Canada. The financial activities, including fundraising, of registered charities and their branches, must comply with the requirements of the Income Tax Act. The following controls have been established so Groups meet these requirements. Our Standards Roles and Responsibilities 1. The Group Commissioner has overall accountability for the Group, including finances. 2. The Group Commissioner appoints a Group Treasurer, who: Is a registered member of Scouts Canada Is responsible for budgeting, recording, and reporting on the financial affairs of the Group Ensures that the Group adheres to the policies and procedures of Scouts Canada Banking 1. Bank and investment accounts must be named using the following conventions: “Scouts Canada – group number, name” (e.g. Scouts Canada – 12th Somewhere Group Section) 2. The Group Committee approves the signing authorities for all Group bank and investment accounts. Signing authorities must be registered members of Scouts Canada. 3. All financial transactions must be under the control of at least two members1 of Scouts Canada. 4. Funds received must be deposited in the bank account promptly. 5. Group signing authorities may not be related by blood, adoption or marital status unless approved by the next-senior Commissioner or designate. Planning & Budgeting 1. An annual accrual-based budget2 for the Group, and each Section, must be approved by the Group Committee before the beginning of the fiscal year. 2. The Scouts Canada fiscal year is Sept.1 to Aug. 31. 3. For any given fiscal year, expenditures shall not exceed revenue and available reserve balances. Reserves and Investments 1. Reserves for future equipment replacement, special events, operating contingency, or other appropriate projects are an important part of planning. 2. Reserves must be approved by the Group Committee. 3. Groups are authorized to invest in short-term Guaranteed Investment Certificates (GICs) purchased from a chartered bank or similar financial institution. Fundraising 1. When membership fees, activity fees, National Fundraising, Scoutrees, and Apple Day income are not sufficient to fund activities, the Group’s annual plan and budget will need to include other fundraising activities3. 2. All fundraising contracts and agreements must adhere to the Scouts Canada Contracts Procedure. 3. The Waivers, Indemnification and Hold Harmless Agreements Procedure applies wherever a vendor requires organizational or individual releases. 4. To foster cooperation, Groups need to inform their Council before soliciting donations from corporations, foundations, service clubs, and individuals. This includes crowdsourcing initiatives or sponsorships. 5. Gaming activities4 must be approved by the supervising Council before application is made to the provincial gaming authority. Receipts 1. Cash receipts are issued when requested for any amount of $20 or more. 2. The Official Donation Receipt Procedure and the Gifts in Kind Procedure explain how donors may receive an official donation receipt and the requirements Scout groups must meet. Disbursements 3. Groups expend funds when: The expense has been budgeted for There is a group policy to reimburse a particular category of expenditure It is approved by the Group Committee 4. All payments must be authorized by: The Contact Section Scouter for Section expense The Group Administrator, or someone other than the Group Commissioner or Treasurer authorized by the Group Committee for Group expenses Another Group Committee member, where the authorizing Scouter is the payee 5. Scouters authorizing payment may not be related by blood, adoption or marital status to signing authorities. 6. Expenditures are normally made by cheque indicating that those signing have reviewed the expenses and found them to be appropriate. 7. Any other method of payment (e.g. cash advance, electronic transfer) must be approved by the Group Committee in advance. Reporting 1. The financial records of Scout Groups are subject to review by Scouts Canada. 2. All Group bank accounts shall be reconciled monthly. Financial reports shall be provided to the Group Committee monthly. 3. Anyone in the Group receiving or dispersing funds must keep an accurate record. 4. Following the fiscal year-end, the Group annual financial statement shall be reviewed by two independent individuals who are not involved in the group financial accounting and reporting. The individuals must be able to understand a balance sheet and income statement. 5. An inventory of equipment (not including consumable supplies) must accompany the statement. 6. Group financial records will be maintained by the Group and be available to the Scouts Canada finance should they be required. The Group will maintain the records in a manner that will be in compliance with requirements for financial records storage as set forth by Scouts Canada. If a group prefers to have Scouts Canada file electronic copies of group financial statements, they can send these to group.financials@scouts.ca Related Policies & Standards Section and Group Finance Policy Section and Group Fundraising Policy Related Procedures Contracts Procedure Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Gifts-in-Kind Procedure Official Donations Receipt for Groups Procedure Resources FAQs — Scouts Canada Online Support Centre Approved June 2023 Effective Date June 2023 Updates V3: Updating to reflect reporting requirements V2: Updated email addresses. [1] Definition of a member: Bylaw — Article II[2] Accrual based budgets recognize expenditures and earnings when expenditures are incurred and when money is earned, regardless of when money is actually paid or received.[3] Fundraising is: Any activity that includes a solicitation of present or future donations of cash or gifts in kind, or the sale of goods or services to raise funds, whether explicit or implied. Gaming activities, such as lotteries, raffles or bingos, regulated by the provinces and territories. Gaming activities are fundraising activities and, like all activities of registered charities and their branches, must comply with the requirements of the Income Tax Act. Crowdfunding which is the practice of funding a project or venture by raising monetary contributions from a large number of people. Crowdfunding is a form of crowdsourcing and of alternative financing. [4] Lotteries, raffles or bingos are fundraising gaming activities. They are regulated by the provinces and territories, and must comply with the requirements of the Income Tax Act.

Procedures

Group Membership Conditions Procedure

Procedures

Group Safety Leadership Guideline

Group Safety Leadership Guideline Our Commitment to Safety The safety of our youth, volunteers, staff and employees cannot be compromised. Health and safety must be integrated into everything we do. Every member of Scouts Canada will be diligent in identifying and managing risk so everyone can safely participate in Scouting adventures. We will be role models for the future leaders that we represent. We will keep up our commitment to parents and youth that everyone can trust Scouting to be a safe place to have fun adventures. Note: Child & Youth Safety is a special topic that is treated independently from Health & Safety. Health & Safety refers to physical and personal safety; building, equipment and asset safety (often called process safety) and procedural and administrative safety (i.e. the rules, regulations, supervision and competency). Our Safe Scouting Policy Adventure always carries with it some element of risk; our responsibility is to ensure members, youth and adults, focus on identifying and reducing risk as an essential part of their activities. The identification and management of risk is an indispensable component of the plan-do-review process for adventures and activities undertaken by Scouts Canada including its Sections, Groups and Councils. Scouts Canada will provide resources and training to all of its volunteers to help plan safe, fun adventures and activities. The Role of Group Committees in Safety Safety leadership is more than ensuring compliance and rule-following. It is about setting the tone of what is both acceptable and desirable to ensure we maintain a safe environment and behaviours that role-model for our youth a leading safety culture. As Scouters, we have a special opportunity to set the ‘tone from the top’, an example of what good safety behaviour is, and provide a living picture for our youth that they can adopt for themselves as future leaders. Fundamentally, we make a commitment to our parents, youth and members that when people are in our care they return in the same condition or better than when they arrived. At Scouts Canada, we believe that all accidents are preventable and our actions at all times will reflect that and we do our best to ensure no injury occurs on our watch. Ultimately, group committees have several key responsibilities when it comes to safety: (1) We ensure all Scouts Canada standards, and the minimum requirements detailed within, are met or exceeded at all times. Accordingly, we ensure we keep up to date on the expectations of the standards and ensure we communicate to our section scouters to ensure they conduct themselves and the activities accordingly. (2) We ensure that the regular meeting places are safe, that emergency plans exist and that scouters are communicating safety to parents and youth and practising drills as required. (3) We ensure that all of our outdoor activities are safe at all times – that plans are developed in advance, that hazards are appropriately identified and that risks are managed to within an acceptable risk tolerance. (4) We ensure that our group and section equipment is always safe, maintained and stored appropriately. We verify with our section scouters and ‘Scouters in Charge’ that they have the knowledge, skill and competency to conduct activities appropriately. (5) We ensure appropriate supervision is in place to protect all our members, not just youth. This means we will ensure competent people are available for activities, scouter to youth ratio is always maintained and we ensure two-Scouter section leadership at all times. (6) We understand our responsibility to stop, defer, or cancel an activity for safety reasons if the Scouter in Charge has not met the minimum expectations for safety for Scouts Canada. (7) We will always err on the side of caution and always in the favor of youth safety – even if this means disappointing scouters, or youth. Advanced planning and preparation should reduce the likelihood of cancellation to a minimum. Related Policies & Standards Safety First Policy Property Policy Volunteer Screening Policy Youth Protection Policy Animals at Scout Properties and Activities Standards Adventure Standards First Aid Standards Incident Management Standards Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Prohibited Activities Standards Safety Equipment Standards Shooting Sports Standards Swimming Standards Transportation Standards Watercraft Standards Emergency Management Standards Related Procedures Non-member Individual Hold Harmless Agreement Procedure Third Party Use of Scouts Canada Property Procedure Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Resources Emergency Preparedness and Response Guideline Adventure Activity Form Physical Fitness Form In Development Risk Management Standard Environmental Property Registration, & Workplace Health & Safety Compliance Reporting Procedure Effective Date

Policies

Group Support Standards

Group Support Standards Introduction Scouts Canada’s goal is to ensure that all Groups receive appropriate support to execute the Mission locally and to consistently deliver on our promise to Parents and Youth. The Group Support Standard ensures a direct ‘person-to-person’ relationship between a Group and a Scouts Canada support representative. This relationship serves to cement ongoing alignment to Scouts Canada’s Mission, improve volunteer engagement and promote consistent program facilitation. The objective of the Group Support Standard is to ensure that: Group Support plans are developed and implemented with full alignment to Scouts Canada’s priorities and each Group’s needs; and Groups receive consistent and high-quality support that meets or exceeds the expectations of our Group Commissioners. Our Standards The Standard applies to all Councils, volunteers and employees that actively support Groups. Scouts Canada believes that our Groups are the core delivery mechanism for our programs, and we must provide them with the support they need, when they need it, so that they are set up to successfully deliver on our Mission. Relationship Managers (volunteer or employee) will be identified for the purposes of direct ‘person-to-person’ account management for Group Commissioners and Groups. Volunteer appointments are conducted as per the Appointment of Scouters Standard. A Relationship Manager is defined as a volunteer or employee who formally acts as a mentor and coach that works directly with an assigned Group Commissioner(s) to enable them to deliver on Scouts Canada’s strategic priorities at the Group and Section level. Scouts Canada shall ensure the following minimum requirements of the Group Support are included in annual plans and implemented: All Groups are assigned a dedicated Relationship Manager who is their key point of contact with Scouts Canada, and who will be available to support the Group Commissioner whenever it’s required or requested; Groups will be provided support to empower them to offer Scouting experiences to youth in their community, positively impacting Scouts Canada’s Mission; Group Health will be reviewed at least annually with the Group Commissioner, Relationship Manager and other volunteers and/or employees as appropriate, for the purpose of creating a support plan. Relationship Managers may provide additional or enhanced support to Groups based on the following criteria: The overall health of a Group, as determined by the Group Health Navigator; The tenure, competence and experience of the Group Commissioner; The number of youth participating in Scouting programs within the Group; The retention rate of both youth and Scouters within the Group; The growth and retention rates for youth members participating in the Group’s programs over the past 3-5 years; and The potential to increase the Group’s impact in its community, based on capacity to enroll more youth and the quality of its program. The support provided to each Group will be reviewed annually. Related Policies & Standards Key 3 Shared Leadership Policy Volunteer Screening Policy Membership and Registration Policy Discipline, Temporary Suspension and Termination of Membership Policy Appointment of Scouters Standards Resources Group Manager Playbook Group Health Navigator Group Support Centre Group Support Scouter Role Description Five Priorities Effective Date September 2, 2019

Policies

Human Resources Policy

Policies

Incident Management Standards

Incident Management Standards Introduction The Incident Management Standard helps us manage incidents that occur at Scouts Canada camps, properties, worksites, and all locations where our activities are conducted. At Scouts Canada, we believe all incidents are preventable and good hazard identification and risk management are a core life skill that all Scouters and youth should develop as part of their Scouting adventures. In Scouts Canada, an incident is not limited to personal safety, but describes any condition outside of the normal that has the potential to cause harm to people, property, the environment or our reputation. Accordingly, we define an incident as an event, or occurrence, that results in: Injury Significant illness Failure of youth protection Complaint / Scouter Discipline Management Environmental spill Regulatory non-compliance Property or asset damage Damage to our reputation This Standard helps us: Reduce injuries and illnesses, environmental impacts, property and financial losses Improve our youth protection standards and risk controls Improve external relationships and protect our reputation Comply with regulations (e.g. water compliance) Identify systemic deficiencies Our Standards 1. This Standard applies to all members, departments, properties, camps, functions, councils, youth, staff, volunteers, and those acting in support of Scouts Canada activities. 2. This Standard clearly defines how our members will: Respond to an incident Notify supervisors, regulatory agencies, internal and external stakeholders about an incident Review incidents and share information with Scouts Canada Implement continuous improvement 3. Incident management: A formal process is in place for identifying, reporting, documenting, reviewing, assessing, and tracking incidents. We will all use the same tools for incident documentation and tracking 4. Mandatory actions: Initial report and response All Scouts Canada members shall immediately report any incident to the responsible designated Scouter in Charge (as defined in the Adventure Standard). If in doubt – we report. This includes property and camp regulatory non-compliance. If an incident is determined to be an emergency, we will use the Emergency Preparedness and Response Standard and processes therein. If an incident is determined to be a youth protection concern then the designated Scouter will follow the Youth Protection Reporting Procedure. The designated Scouter in Charge, or delegate, shall use initial mitigations to address immediate risks and prevent escalation of the incident The designated Scouter in Charge will go to the next level of Commissioner, or delegate, and Safe Scouting (as appropriate) for support We will always use the ScoutSafe APP to report incidents, or if unavailable, the safety@scouts.ca email address. Communication We follow the Communications Standard for all incident communications Incident assessment We will review all incidents Safe Scouting will assign a lead to conduct the review with support from the appropriate individuals. The lead will be a qualified, impartial person whose seniority is consistent with the level of the incident The support will be qualified, impartial person(s) that can provide subject-matter expertise to the incident review We will follow established timeframes for starting and finishing all reviews The lead can get help from Council or National teams when necessary The lead is responsible for evidence collection and discussion with parties involved in the incident and emergency response The review team maintains the integrity and security of evidence Corrective actions We develop corrective actions for all findings from the incident review. We develop a plan and timeline to closeout all corrective actions Knowledge sharing We will communicate internally and externally what we learn from incidents as per the Communications Standard Tracking and improving performance National and Council leadership teams shall identify and work to solve systemic trends, using performance-improvement plans Training and competency We shall provide training to all personnel who manage incidents Related Policies & Standards Safety First Policy Emergency Management Standards Communication Standards Related Procedures Preventing and Responding to Bullying and Harassment Procedure Youth Protection Reporting Procedure Incident Reporting Procedure Resources ScoutSafe App ScoutSafe Incident Reporting User Guide Scouts Canada Incident Report Form Scouts Canada Online Support Centre FAQ Effective Date October 1, 2019

Procedures

Incident Reporting Procedure

Policies

International Travel Standards

International Travel Standards Introduction An International Activity Application is required for all travel outside Canada, that is more than 500 km from the group’s usual meeting place or more than three days in duration. Our Standards International Travel Application 1. A separate International Activity Application is required for each trip outside Canada. 2. Group Commissioners may approve international travel of up to three nights and up to 500 kilometres from home. 3. Before approving international travel, the Group Commissioner will ensure: Contracts and agreements are signed according to Scouts Canada procedures All waivers, hold harmless, and indemnification agreements are dealt with according to the Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure A risk management plan is submitted along with an emergency plan All Scouters, parents/guardians, and other adult resource people are screened according to Scouts Canada procedures 4. In addition, the Group Commissioner will ensure each participant has: A valid passport or equivalent document[1]. The Government of Canada advises that passports need to be valid for up to six months after the scheduled date of return to Canada Travel medical insurance Trip cancellation and interruption insurance if the adventure involves commercial or charter travel by air, sea, or ground Parent/Guardian Consent Form, signed by both parents, for each person under 18 years of age. The Scouter in charge will take these forms on the adventure Completed a Physical Fitness Form 5. In consultation with their Group Commissioner, the Scouter-In-Charge shall submit the International Activity Application, for trips more than three nights or 500 km from home, for approval. 6. All International Activity Applications must be submitted as soon as possible and no later than four weeks prior to departure. International Letters of Introduction 7. An International Letter of Introduction may be obtained for individuals travelling outside of Canada. Such letters are issued by the International Commissioner or designate on a standard form from the World Organization of the Scout Movement. The only purpose of the International Letter of Introduction is to identify the carrier as a registered member of Scouts Canada. The letter conveys no special privileges. Send your request to intl@scouts.ca. [1] Current USA requirements https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative Related Policies & Standards Safety First Policy Requirements for Section Scouters Standards Transportation Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Contracts Procedure Volunteer Screening Procedure Resources International Activity Application Adventure Application Form Physical Fitness Form Scouts Canada International Commissioner and International Program Team Scouts Canada International Programs Information Government of Canada Travel Advice and Advisories FAQs — Scouts Canada Online Support Centre Effective Date March 17, 2022 Updates V2: This change is required to streamline the International Travel Process. This Standard change will move the oversight and management to focus on higher risk and longer duration trips of an international nature.

Policies

Key 3 Shared Leadership Policy

Key 3 Shared Leadership Policy Approved by Board of Governors: November 16, 2019 Purpose Explains the shared leadership approach used by Scouts Canada at the Council and National levels. Commitment We use a shared-leadership approach called the Key 3 model. The Key 3 model helps us to: Strengthen decision-making Ensure that all stakeholder perspectives are regularly taken into consideration Establish a prominent role for youth in management and decision-making throughout the organization Our Policy We at Scouts Canada use the Key 3 model at the Council and National volunteer levels. The model is structured as an equal three-way partnership among three Scouts Canada members: a professional Scouter (staff), a Youth Commissioner (youth), and a volunteer Commissioner. Youth members can assume any of the leadership opportunities in a given Key 3. We encourage qualified youth members to aspire to, apply for, and be appointed to any role in the organization, from Section Scouter to National Commissioner. Members of a Key 3 share their responsibilities and partner appropriately with each other to coordinate their strategy, actions, and communications with volunteers, employees, youth members, parents, community partners, donors, governments, media, governance bodies, and other stakeholders. Each Key 3 is tasked with managing their team in accordance with the policies and strategic directions set out by the Board of Governors. They are accountable to the Key 3 more senior to them; the National Key 3 is directly accountable to the Board of Governors. To do so, each Key 3: Adopts regular operating goals and business plans consistent with Scouts Canada’s approved strategic directions. Ensures standards and practices are in place to support fun, safe, quality programs that engage all members — youth and adult, volunteer and employee. Appoints, evaluates, and supports the leadership of the Groups or Councils for which they are responsible. Related Bylaws Article II — Members Resources FAQs — Scouts Canada Online Support Centre Approved November 16, 2018 Effective Date March 2, 2019 Updates V2: Nov 16, 2019 Edited to remove the term “area” V1: May 5, 2018 Approval of original document

Policies

Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards

Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Introduction Many tools are available that can make camping experiences easier and more comfortable, including knives, multi-purpose tools, axes, saws, camping stoves, lanterns, and other camping tools. To use and maintain these tools safely requires training, skill, and respect. Our Standards Before members (youth and adult) use knives, axes, saws, camp stoves, lanterns, and other camping tools, the Scouter in charge shall ensure that: A risk management plan is in place to manage hazards to within reasonable risk control (as low as reasonably practical) Youth are introduced to equipment with the appropriate safety knowledge and supervision The equipment is properly maintained and all safety features are in place and verified All members have the appropriate and necessary skills and experience to safely use the equipment Tools will be used in the right place, at the right time, with the right tool for the right job, with the right training and skills, and the right supervision For program activities, members may only use knives with blades 10 centimetres long or less. All other knives must be approved by the Group Commissioner based on a program plan and appropriate risk management plan. For food preparation, members using knives are advised to wear cut-resistant gloves. At a minimum, the Scouter in charge must ensure tools being used in food preparation will be used in the right place, at the right time, with the right tool for the right job, with the right training and skills. Related Policies & Standards Safety First Policy Adventure Standards Resources Don’t Be On The Cutting Edge of Knife Safety (Scouts Canada Safety Tip Sheets) Stove and Lantern Safety (Scouts Canada Safety Tip Sheets) Safe Culinary Adventures (Scouts Canada Safety Tip Sheets) Axe and Saw Safety (Scouts Canada Safety Tip Sheets) Scout Safety Permits (Available from the Scout Shop) FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates Date April 2, 2019

Policies

Learning and Development Standards

Learning and Development Standards Introduction The learning and development of Scouters, both volunteer and professional staff, is an essential element of the Scouts Canada brand and Canadian Path. The purpose of the Learning and Development Standard is to ensure that educational and development programs for Volunteers and employees support the delivery of Scouts Canada’s mission, strategic plan, Canadian Path implementation and other key priorities. In addition, the standards facilitate the effective management of risks and have sufficient rigor to meet evidentiary standards of formal inquiries / investigations should they be required. Our Standards 1. The Standard applies to departments, functions, Councils, employees and Volunteers of Scouts Canada 2. The overall objective of this Standard is to enhance learning, performance, and risk management in Scouts Canada Operations through effective and efficient learning and certification programs. This will be achieved through the design, development, and delivery of learning solutions, and certification programs provided to members, as well as through the provision of post-development support provided to learners. 3. A formal process is in place to ensure Scouts Canada employees and Volunteers are competent to perform work by identifying competency requirements, assessing competency against those requirements, and implementing development and certification / recertification processes to ensure minimum competency requirements are met for mandatory learning programs. 4. (Mandatory) Required Actions: National shared service / functional teams and departments shall conduct periodic reviews of Scouts Canada program, risks, processes, regulatory requirements, incidents and / or performance gaps to identify where new and / or improved learning and certification programs are required to achieve priorities and targets. All learning and development programs / solutions shall be aligned to defined Scouts Canada program and business goals, plans, and learning and performance outcomes. Required competency, certification, and qualification levels and associated performance standards shall be defined for each (volunteer) role / (employee) job within Scouts Canada. Scouts Canada Program & Volunteer Services will be responsible to validate that competency requirements align to regulatory, industry, and Scouts Canada standards, practices, and priorities. The development of all mandatory learning programs and solutions shall be coordinated / contracted through the Scouts Canada Program & Volunteer Services team (Volunteers) or Scouts Canada Human Resources team (employees). Learning and / or certification programs shall not be developed, nor deployed, without the consultation and approval of Scouts Canada Program & Volunteer Services (Volunteers) or Human Resources (employees). A designated learning record / portfolio shall be maintained for all Scouts Canada members for mandatory learning programs. Learning and Development records, including the records of participants in these programs and all certifications awarded, shall be managed through Scouts Canada Program & Volunteer Services (Volunteers) or Human Resources (employees). An online Learning Management System administered by the Scouts Canada Program & Volunteer Services team on behalf of Scouts Canada will serve as the system of record / source of truth for volunteer development and certification information. Delivery of learning and development shall be evaluated periodically to measure effectiveness and conformity to Scouts Canada policies and practices The effectiveness of learning processes, programs, and solutions shall be evaluated on a regular basis to: measure the performance of the program relative to the objectives measure the financial cost, people utilization, and resource consumption relative to the program’s impact. ensure currency of content, alignment to requirements, and optimized program delivery. Related Policies & Standards Safety First Policy Human Resources Policy Scouts Canada Code of Conduct Standards-backup June 14,2023 Volunteer Screening Policy Appointment of Scouters Standards Communication Standards First Aid Standards Resources Scouts Canada Online Support Centre FAQ Employee Handbook (in development) Effective Date October 1, 2019

Procedures

Legal Claims Procedure

Legal Claims Procedure Introduction This procedure has been established to guide Scouters who must respond when Scouts Canada, a Council, Group, and/or individual member is the subject of legal proceedings. This procedure is most commonly engaged after a member has been injured during a program activity, after an incident in which property is damaged, or when Scouts Canada has become aware that a person has commenced or intends to commence a legal or court proceeding against Scouts Canada or one of its members. Prompt action is essential to preserve all legal rights, as litigation processes across the country often require the filing of a defence within a short period of time. Our Procedure This procedure applies to all Scouts Canada members who learn that a legal proceeding has been initiated against Scouts Canada, a Council, and/or Group. This procedure also applies to all Scouts Canada members who learn that a legal proceeding has been initiated against individual members in relation to their role within Scouts Canada. Not following this procedure may result in you being personally responsible for the legal claim you are named in. When a Council, Group, or individual member learns that they are the subject of a legal claim, they must immediately notify legalandrecords@scouts.ca. The person who accepts service of legal documents or additional correspondence regarding a possible claim must immediately email the documents to legalandrecords@scouts.ca. Individual members named as defendants in a legal claim may be covered by Scouts Canada’s insurance. In this eventuality, a lawyer will be appointed by Scouts Canada’s insurer to represent the individual member. Members named in legal claims should inform their own insurers of these claims to ensure their personal interests are fully protected. Related Policies & Standards Safety First Policy Related Procedures Contracts Procedure Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Resources FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates V2: Updated email addresses and electronic steps of notification.

Policies

Member Accommodation Policy

Member Accommodation Policy Approved September 2020 Purpose Sets out how everyone in Scouting will do their best to accommodate the needs of members so they can participate in programs and activities. Our Commitment Through Scouts Canada’s Groups and Sections, we are committed to: Delivering programs that are inclusive, free from discrimination, meaningful, and safe for every participant; Respecting human and other rights of participants; and Working with members to accommodate their needs based on protected grounds and in accordance with applicable human rights legislation. Our Policy We will adhere to provincial/territorial accessibility legislation and human rights legislation across Canada. Where legislation does not exist, we will apply the standards from the Accessibility for Ontarians with Disabilities Act, 2005. It is intended that all aspects of this Policy shall comply with the AODA and other applicable provincial/territorial accessibility legislation and human rights legislation (jointly referred to as “the Applicable Legislation”). The Applicable Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Policy. Sometimes an accommodation is required to enable a person to participate in and fulfill the goals of an activity. When this happens, we will cooperate and assist this person to the best of our ability and in accordance with Applicable Legislation. Before implementing an accommodation, we will determine: The existence of a need for accommodation: The needs related to the request for accommodation: Whether more information related to the accommodation request is needed (pursuant to the Member Accommodation Procedure); Whether there is a duty to accommodate pursuant to Applicable Legislation; Whether the accommodation may interfere with the health and safety of other participants; and Whether the requested accommodation may be reasonably implemented by Scouts Canada or whether implementation would create an undue hardship. Related Policies & Standards Diversity and Inclusion Policy Accessible Customer Service Policy Related Procedures Member Accommodation Procedure Accessible Customer Service Procedure Resources Accessibility for Ontarians with Disabilities Act, 2005 FAQs — Scouts Canada Online Support Centre Approved September 2020 Effective Date September 2020 Updates V2: Updated due to relevant legislation

Procedures

Member Accommodation Procedure

Member Accommodation Procedure Approved August 2020 Introduction Everyone should be able to participate in Scouting. Scouts Canada is committed to ensuring that its programs are inclusive, free from discrimination, meaningful, and safe and healthy for every participant. Where accommodation is required, we will cooperate by accommodating participants’ needs as required by law. This Procedure explains how Scouts Canada responds to requests for accommodation — financial or otherwise — for a person with disabilities, and the responsibilities of each of the parties in connection with the process. The goal of accommodation is to provide equal access and inclusivity, with a view to reinforcing respect for human dignity, individualization, integration and full participation. A request for accommodation aims to provide access or remove barriers that prevent individuals from participating based on legally protected grounds. Scouts Canada is committed to providing accommodation in accordance with applicable provincial/territorial human rights and accessibility legislation (jointly referred to as “Applicable Legislation”) that does not interfere with the health and safety of other participants. It is intended that all aspects of this Procedure shall comply with Applicable Legislation. The Applicable Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Procedure. Our Procedure 1. Accommodation Requests An accommodation request must be submitted by a member or member’s parent, by completing the Scouts Canada Accommodation Request and Assessment Form. The requesting party must: Provide the reason accommodation is required, including enough information to confirm the existence of a need for accommodation. Describe in sufficient detail the specific needs related to the requested accommodation. Submit the request to accessibility@scouts.ca. We will acknowledge the accommodation request in writing via email. All accommodation requests will be taken seriously, handled in a timely manner, and no person will be subjected to any form of reprisal for making a request. 2. Providing InformationScouts Canada may require more information related to the accommodation request, in the following circumstances: Where the accommodation request does not clearly indicate a need related to a protected human rights ground, under the Applicable Legislation. Where more information on the requesting person’s limitations or restrictions is needed to determine an appropriate accommodation. Where there is a demonstrable objective reason to question the legitimacy of the person’s request for accommodation. Where otherwise permitted by Applicable Legislation. Failure to respond to such requests for information may delay the provision of accommodation. 3. Privacy and Confidentiality Scouts Canada will maintain the confidentiality of information related to an accommodation request and will only disclose this information with the consent of the requesting party or where otherwise permitted by law. 4. Assessing the Accommodation Request Where necessary, interim accommodation will be provided while long-term solutions are developed. Scouts Canada will consider all of the following questions when assessing whether the requested accommodation is reasonable: Need: Has the requesting party demonstrated the existence of a need for accommodation? Effectiveness: Will the requested accommodation eliminate or reduce barriers to enable the requesting party to participate and achieve the goals of the program? Health and Safety: Will the requested accommodation create any safety risks for the requesting party or anyone else? Undue Hardship: Can the requested accommodation be reasonably implemented by Scouts Canada or would implementation create an undue hardship? Alternatives: Is there a less expensive, safer, or more effective means of accommodating the individual than the measure requested? 5. Accommodation Plan The Accommodation Plan will be put in writing, and signed by the individual requesting accommodation, as well as Scouts Canada, and may include: A statement of the requesting party’s relevant limitations, restrictions, and needs; Identification of the most appropriate accommodation short of undue hardship; Timelines for providing the accommodation; and A process for reviewing and re-assessing the accommodation plan as needed. 6. Limitations Accommodation will be provided in accordance with Applicable Legislation. A decision on undue hardship will be made by the Executive Director of Business Services, based on an assessment of costs, outside sources of funding, and health and safety. It will be based on objective evidence. Where an accommodation is assessed to create undue hardship, the person requesting accommodation will be given written notice, including the reasons for the decisions, the objective evidence relied upon. Where a decision has been made that an accommodation would cause undue hardship, Scouts Canada will attempt to implement the next best accommodation short of undue hardship. 7. Decision-Making Decisions under this Procedure shall be made by the Executive Director of Business Services. 8. Notification Business Services will notify the member and the Group Commissioner of the decision made pursuant to this Procedure. Related Policies & Standards Member Accommodation Policy Accessible Customer Service Policy Diversity and Inclusion Policy Related Procedures Accessible Customer Service Procedure No One Left Behind (NOLB) Registration Procedure No One Left Behind (NOLB) Participation Subsidy Procedure Resources Member Accommodation Request Form FAQs — Scouts Canada Online Support Centre Approved August 2020 Effective Date August 2020 Updates V3: August 2020: Updated in order to match relevant legislation.

Policies

Member Disclosure Protection (Whistleblower) Policy

Procedures

Member Disclosure Protection (Whistleblower) Procedure

Member Disclosure Protection (Whistleblower) Procedure Introduction This procedure is used to respond to concerns about financial or resource mismanagement by Council or national management. It will provide guidance to members as to how to disclose their concerns so that Scouts Canada can best address them and take corrective action where appropriate. This procedure is not to be used: For complaints involving youth protection matters, which must be dealt with according to the Youth Protection Reporting Procedure Where individuals disagree with a Scouts Canada policy or procedure, which will be dealt with by the Scouts Canada Help Centre. Our Procedure How to Raise a Complaint[1] or Allegation[2] If you have concerns with respect to the mismanagement of finances or resources by either Council or national management: As a first step, you should raise the complaint(s) or allegation(s) with your Council Key 3 or the National Key 3. This depends on the seriousness and sensitivity of the issues involved and who is suspected of malpractice. For example, if you believe that management is involved, you should approach the Executive Commissioner and Chief Executive Officer or the Chair of the Board of Governors. Complaints or allegations may be raised verbally or in writing. To make a written report, you may use the following format: The background and history of the complaint or allegation, giving relevant dates The reason you are particularly concerned about the situation The earlier you disclose the complaint or allegation, the easier it is for Scouts Canada to take action. Although you are not expected to prove beyond doubt the truth of a complaint or allegation, you will need to demonstrate to the person to whom you report that there are reasonable grounds for concern. Confidentiality All complaints or allegations will be treated in strictest confidence to the extent possible. If we are not able to resolve your complaint without revealing your identity (e.g. police investigation or if the evidence is needed in court), we will discuss this with you. How Scouts Canada Will Respond Scouts Canada will respond to every complaint or allegation. Within 10 business days of a concern being raised, the responsible person will write to you: Acknowledging that the complaint or allegation has been received Indicating how we propose to deal with the matter Giving an estimate of how long it will take to provide a final response Supplying you with information on the employee assistance program (where applicable Advising whether further investigations will take place and, if not, why not Where appropriate, the complaint raised may: Be investigated by the next senior Commissioner or manager or through the Discipline and Revoking Appointments Procedure Be referred to the police Be referred to an external auditor Form the subject of an independent inquiry In order to provide procedural fairness to individuals and those accused of mismanagement, we will make initial enquiries to determine whether an investigation is appropriate and, if so, what form it should take. Complaints or allegations that fall within the scope of specific procedures (for example, youth protection or discrimination issues) will normally be referred for consideration under those procedures. Some complaints or allegations may be resolved by agreed action without the need for investigation. In exceptional circumstances, before any investigation is conducted interim remedial action may be taken. The amount of contact between those considering the issues and you will depend on the nature of the complaint, the potential difficulties involved, and the clarity of the information you provide. If necessary, Scouts Canada will seek further information from you. When Scouts Canada requires a meeting or interview, participants may be accompanied by a colleague or a friend. Such meetings or interviews may take place off site when appropriate. Scouts Canada will take steps to minimize difficulties that you may experience as a result of raising a complaint or allegation. If your complaint or allegation is not confirmed by investigation, no action will be taken, insofar as it is determined that the complaint was made in good faith. Scouts Canada recognizes that you wish to be assured that the matter has been properly addressed. Thus, subject to legal constraints, we will inform you of the outcome of any investigation. Related Policies & Standards Member Disclosure Protection (Whistleblower) Policy Related Procedures Discipline and Performance Management Procedure Resources FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1] A statement describing some wrong or offence.[2] Something alleged, an unproved statement or assertion.

Policies

Membership and Registration Policy

Procedures

No One Left Behind (NOLB) Participation Subsidy Procedure

Procedures

Non-member Individual Hold Harmless Agreement Procedure

Procedures

Official Donations Receipt for Groups Procedure

Official Donations Receipt for Groups Procedure Introduction Scouts Canada is a registered charity and Groups and Properties are branches of Scouts Canada. Donors may designate gifts to Groups and Properties. Scouts Canada issues official donation receipts for our Groups and Properties so they don’t have the additional administrative burden of registering for and maintaining registered charitable status. Following this procedure ensures that our donors are recognized for their support and we meet Canada Revenue Agency requirements. Official donation receipts are normally issued within 30 days of the Scouts Canada Revenue Development Department receiving the donation. Groups or Properties are encouraged to submit donations directly to the Scouts Canada Revenue Development Department at 1345 Baseline Road in Ottawa within one week of receipt. Receipts will only be issued for donations of $20 or greater. Our Procedure The following apply to the process of making and recording a donation to a Group or Property: Donors may make a donation to Scouts Canada by cheque, credit card, or cash. Donations designated for a Group or Property will be disbursed to that Group or Property. Donors may make a donation by cheque or cash to the Group or Property, who will submit the donation to Scouts Canada for processing. After processing the donation: The official donation receipt is prepared. The designated donations requisition is prepared to have the donated funds directed to the Group or Property. Inadmissible Donations According to the Canadian Revenue Agency (interpretation bulletin CPC-019), charities may not issue official donation receipts if: The donor has directed the charity to use the funds to defray or pay the costs of a particular participant. A family member benefits directly from the donation (e.g. registration fees, event fees). A participant has to collect amounts corresponding to his/her expenses to participate in activities, failing which the member will not be able to participate in the activities. Contributions from family members and friends do not qualify for official donation receipts. Donating Expense Reimbursement According to the Canada Revenue Agency1, “a charity can reimburse a volunteer for the expenses incurred on behalf of the charity and later accept the return of the payment as a gift, provided that the amount is returned voluntarily.” The parties are encouraged to proceed by way of an exchange of cheques. The volunteer submits an expense claim. Scouts Canada issues a cheque to the volunteer covering the costs incurred. The volunteer then writes a cheque to Scouts Canada for an equivalent or lesser amount. By using the cheque-exchange method, a charity will have proper financial records justifying the receipt it issues to the volunteer and the volunteer can document that he or she has transferred property to the charity. Related Policies & Standards Section and Group Finance Policy Section and Group Fundraising Policy Property Policy Related Procedures Group Financial Responsibilities and Reporting Procedure Resources FAQs — Scouts Canada Online Support Centre Approved February 2022 Effective Date February 2022 Updates V2: Updated to reflect financial consolidation and centralization of Revenue Development services [1] https://www.canada.ca/en/revenue-agency/services/charities-giving/charities/policies-guidance/policy-commentary-012-pocket-expenses.html

Policies

Planning Standards

Planning Standards Introduction The purpose of the Planning Standard is to outline the minimum requirements to conduct the business planning needed to achieve Scouts Canada’s strategy, 1-Year Business Plan and Scouts Canada 5 priorities and associated targets. Our Standards 1. The Standard applies to all the following in Scouts Canada: National leadership teams e.g. National Key 3 [NK3] National functions (e.g. Business Services, Scouting Experience, HR) Councils and Council Key 3 (CK3) All Scouts Canada properties including camps, buildings and offices Groups 2. The objective of the standard is to ensure that the plans put in place to drive Scouts Canada performance are coordinated, monitored and evaluated effectively Business plans shall be optimized and prioritized according to the goals and targets of the organization, associated risks, and expected impact to the organization Business plans shall include: Appropriate resource allocation including budget, people, and equipment Clear designation of responsibility, accountability and authority relevant to the execution of the business plan Business plans shall periodically be reviewed and updated to ensure effectiveness and alignment with Scouts Canada’s strategic goals and targets, including conformance with the requirements of the Policies and Procedures. 3. Accountable volunteers and employees are responsible for ensuring: Functional Areas develop plans Activities and resources required to meet goals and targets must be identified Risk must be considered when prioritizing activities required to accomplish business plans Volunteer and staff resource plans and budgets submitted must be aligned to the business plans Business plans must include designation of responsibility, accountability and authority Business plans must have clear key performance indicators (KPIs) and metrics Rationalise Plans at each level Coordinated planning between Scouts Canada, Region and Council must occur to ensure appropriate resources are allocated and all goals have plans without duplicative efforts Accountability for meeting the Scouts Canada business plans is assigned by the National Key 3 (NK3) and/or delegated to the Council Leadership Teams (CK3s) Individual employee contributions (Priorities) to achieving the business plans shall be managed through Scouts Canada Performance Management Standard Communicate Plans Approved business plans shall be communicated as defined within Scouts Canada Communications Standard Clear roles and responsibilities are assigned to deliver on the plans Monitor Plans Review of progress against original plans, budgets, KPIs and metrics must occur quarterly Update Business Plans Business plans shall be adjusted, based on trending performance and changing business conditions National Key 3 (NK3) approves adjusted business plans, workforce plans and budgets for all goals within their authority Related Policies & Standards Communication Standards Goals and Targets Standards Key 3 Shared Leadership Policy Program Standards In Development Risk Management Standard Training Standard Resources Canadian Path Program Navigator Group Health Navigator Program Quality Guide Group Commissioner Playbook Group Planning Guideline Event Management Playbook — Design Stage Effective Date October 1, 2019

Procedures

Police Record Check Exception Procedure

Police Record Check Exception Procedure Introduction Police Record Checks (PRCs) and, in Manitoba and Nova Scotia, Child Abuse Registry Checks (CARs), are mandatory for all applicants 18 years of age and older. A Vulnerable Sector Search (VSS) must be part of this PRC process. Scouts Canada only accepts clean PRCs and CARs. A clean police record check means: No criminal record as defined by the Criminal Records Act No pardon(s) for a sexual offence as set out in the recent amendments of the Criminal Records Act No outstanding criminal charge(s), including stayed charges No order(s) made in the interest of safety under the Criminal Code, which would restrict the applicant’s access to weapons, firearms, explosives or other prohibitions No contact, access or behaviour restriction(s), including Peace Bonds, with any person No order(s) made under the child protection legislation, which is intended to restrict the applicant/member’s access to children In exceptional circumstances, we will grant an exception and accept a PRC with VSS or CAR check that does not meet these requirements. Normally, it takes two weeks for a request for an exception to be decided. Our Procedure Should an applicant disclose that their PRC or CAR will not meet the requirements, the responsible Commissioner will determine the nature of the offence(s) and whether to apply for an exception or not. The applicant will submit the following documents to the Council Relationships Manager: Their PRC showing the applicable conviction and disposition (CAR check will require notice of a ‘Not Clear’ result) A reference letter from the responsible Commissioner (other reference letters may be submitted) A letter from the applicant explaining the nature of the offences and why they believe they should be appointed as a Scouter PRCs that reflect one of the following categories of offences and subject to the conditions identified below will be reviewed by the Council Key 3 (Council Commissioner, Council Youth Commissioner and Council Relationships Manager). Categories of offences: Driving offences – driving while impaired, refusing to provide a suitable sample or submit to an evaluation as required by the Criminal Code Property offences – theft or fraud under $5,000 Drug possession offences – specifically limited to personal use of non-prescription marijuana and to instances in which the individual was 25 years of age or younger at the time of the offence Conditions: The conviction must be at least seven years old. There was no period of incarceration involved. There can only be one conviction per candidate on the PRC. There can only be one exception per candidate. The Council Key 3 decides whether to grant an exception or not. The Council Key 3 will notify the applicant and responsible Commissioner of the decision. The Council Relationships Manager will communicate the Council Key 3’s decision to the Director of Safe Scouting, submitting: Applicant’s documents Council Commissioner’s letter When the request is within the scope of the Council Key 3’s authority, its decision is final. When the request for an exception is beyond the authority of the Council Key 3, the Council Relationships Manager will submit the applicant’s documents to the Director of Safe Scouting, who will refer the request to the PRC Review Committee. All CAR exception requests must be directed to the review committee for consideration. The Scouts Canada PRC Review Committee will notify the Council Key 3 of its decision. The Council Key 3 will notify the applicant and the responsible Commissioner. The decision of the PRC Review Committee is final. Related Policies & Standards Volunteer Screening Policy Related Procedures Volunteer Screening Procedure Resources Government of Canada Records Suspensions for Offences FAQs — Scouts Canada Online Support Centre Child Abuse Registry Screening — Scouter Guidelines — Manitoba Child Abuse Registry Screening — Scouter Guidelines — Nova Scotia Child Abuse Registry FAQs Approved June 5, 2020 Effective Date March 2, 2019 Updates V2: June 5, 2020 — Updated to include the requirement for provincial based Child Abuse Registry checks (CAR) for the residents of Manitoba and Nova Scotia.

Policies

Politics and Public Appearances Standards

Procedures

Preventing and Responding to Bullying and Harassment Procedure

Preventing and Responding to Bullying and Harassment Procedure Introduction Everyone has the right to participate in Scouting, free from bullying and harassment. Bullying is a form of repeated aggression or humiliation. It is perpetuated through the misuse of real or perceived power over a period of time. Bullying causes hurt, intimidates someone, or exerts power over them[1]. Bullying is a behaviour common among, but not limited to, children and youth and is often hidden from adults. Scouters are in a unique position to observe all kinds of behaviour. Harassment is any repeated, unwanted physical, verbal, or written behaviour that offends or humiliates. This procedure helps Scouters prevent and respond to bullying and harassment. In addition, Scouts Canada has adopted the Workplace Anti-Harassment and Violence Prevention Policy and Procedure. Our Procedure Preventing Bullying and Harassment Everyone in Scouts Canada is expected to adhere to a Code of Conduct. Scouters sign the appropriate Code of Conduct. Sections annually establish a participant Code of Conduct[2] that defines appropriate, respectful behaviour. Pursuant to the Codes of Conduct everyone has the right to be safe and has the responsibility to treat others with respect. We don’t tolerate bullying and harassment at any Scouting activity or online. Parents and guardians need to understand and ensure that their child complies with the Section Code of Conduct. Responding to Bullying and Harassment Scouters are expected to stop bullying behaviour or harassment when either is observed. When bullying behaviour or harassment is suspected or reported to a Scouter: They shall stop the behaviour They shall inform the Group Commissioner The Group Commissioner will ensure that two Scouters meet with the victim of the bullying or harassment to assess what happened and create a plan to build healthy relationships in the Section. When the victim is a youth, their parents/guardians participate When the victim is a Scouter, the Group Commissioner participates The Group Commissioner will ensure that two Scouters meet with the alleged perpetrator to discuss the allegations by the victim and assess what happened If the two Scouters determine that the victim was subject of bullying or harassment, they will discuss the impact of the alleged perpetrator’s behaviour with them and schedule regular check-ins to ensure that the behaviour stops. The perpetrator will be held accountable for their actions and the Scouters will establish appropriate constructive consequences. When the perpetrator is a youth, their parents/guardians participate. The Group Commissioner participates when the perpetrator is a Scouter Where the behaviour involves a youth, a meeting will be held with the youth in the particular Section. Everyone needs to understand that bullying or harassment is serious and has no place in Scouting. More information about the behaviour may be required and obtained from the Section. Youth will be involved in creating a restorative response[3] to deter reoccurrence of the behaviour. This is best done in small groups (Lodge, Lair, Patrol). The Section Leadership Council can support and provide solutions to the problem, support the victim and help the perpetrator. The solution needs to enhance everyone’s ability to have healthy, respectful relationships. When the behaviour involves Scouters, they shall meet with the Section Scouters rather than youth. If all efforts to prevent and constructively address bullying or harassment have failed, the Group Commissioner may exclude the perpetrator from Scouting activities for no more than three weeks. Exclusion is to secure the welfare and safety of the victim and the positive functioning of the Section. Before this step is taken, the Scouting Relationships Manager must approve excluding the perpetrator. The Group Commissioner may recommend that the perpetrator’s membership be terminated when that person is under criminal investigation or their presence at Scouts Canada events may pose a risk to others. Call the Safe Scouting Department 1-800-339-6643. An incident report must be submitted to safety@scouts.ca after you call. (See Temporary Suspension and Termination Procedure.). Except when a perpetrator is terminated, the Group Commissioner retains reports for 12 months, then destroys them. Parents are entitled to reports about meetings with their child. Related Policies & Standards Anti-Bullying and Harassment Policy Workplace Anti-Harassment and Violence Prevention Policy Related Procedures Workplace Anti-Harassment and Violence Prevention Procedure Temporary Suspension and Termination Procedure Resources Respect in Sport for Activity Leaders: Module 5 Promoting Positive Behaviour and Managing Challenging Situations FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1] Respect in Sport for Activity Leaders Module 5.[2] Scouter Manual: A Scouters Guide to the Canadian Path – refer to page 70.[3] Restorative responses derives from restorative justice, which is intended to result in individuals taking responsibility for their own actions and making amends, and for victims to have a voice and a choice in the outcomes of their cases. Unlike traditional forms of justice which are focused on attributing blame and penalties, restorative responses are intended to rehabilitate the community as a whole, and empower victims.

Policies

Privacy Policy

Privacy Policy Board of Governors Approved May 5, 2018 Purpose States how Scouts Canada’s members will protect personal information shared with them. Our Commitment We are committed to: Keeping the personal information in our possession relating to our members, donors, stakeholders, and other individuals accurate, confidential, and secure. Complying with requirements for the collection, use, and disclosure of personal information imposed on Scouts Canada by privacy statutes and regulations including without limitation the Personal Information Protection and Electronic Documents Act (PIPEDA). Our Policy Only authorized members will have access to members’ personal information. If you are authorized access to personal information on behalf of Scouts Canada, you will: Collect only the personal information necessary to deliver programs and activities Keep personal information in a secure location where only you and other authorized members will have access to it Use personal information in your possession only for the purpose of delivering Scouts Canada’s programs and activities Disclose personal information only on the terms set out in privacy legislation or as expressly authorized in writing by the person to whom the information relates Follow guidelines prescribed by the applicable provincial privacy legislation, if any We will ensure that Scouts Canada employees and members with access to personal information understand their obligations with respect to the collection, use, and disclosure of such information, including: Applying these 10 Personal Information Protection Principles from PIPEDA: Accountability Consent Identifying Purposes Limiting Collection Limiting Use, Disclosure, and Retention Accuracy Safeguards Openness Individual Access Challenging Compliance Adopting and publishing Scouts Canada’s Personal Information and Privacy Protection Procedures on our website and amending them from time to time as required If you are a Scouts Canada member and you would like copies of the personal information contained in your file, you must make the request in writing. The request should be dated and include details of the information you are requesting. The written request should be addressed and sent to Scouts Canada’s Privacy Officer. Personal information will be retained in accordance with any applicable laws and Scouts Canada’s policies regarding document retention. Documents will be subsequently destroyed. Resources Scouts Canada Privacy Statement Personal Information Protection and Electronic Documents Act FAQs — Scouts Canada Online Support Centre Event Management Playbook — Design Stage Effective Date March 2, 2019

Policies

Program Standards

Program Standards Introduction Scouting exists to actively engage and support young people in their personal development, empowering them to make a positive contribution to society. Developed by Scouts Canada, this well-rounded program offers youth aged 5 to 26 an opportunity to experience new things, to have more adventures, and to develop into confident and capable individuals better prepared for success in the world. From Beaver Scouts to Rover Scouts, the Scouts Canada Program brings Scouting back to its roots by using the Scout Method as its basis. The Scouts Canada’s program is titled ‘The Canadian Path’. The purpose of this (Canadian Path) Program Standard is to outline the minimum requirements and expectations to deliver, and fully implement, the Canadian Path program. Our Standards 1. The Standard applies to all Councils, Groups, Sections and other Scouts Canada activities and programs which actively deliver the (Canadian Path) Program to youth participants (e.g. Summer Camps, events, jamborees and adventures). 2. The objective of this Program Standard is to ensure that plans are developed and implemented with full alignment to the Canadian Path program, to ensure consistency, and high-quality program delivery to meet and exceed the expectations of our parents and youth. 3. The Program Standard (requirements): Commissioners and Section Scouters shall ensure the following minimum requirements of the (Canadian Path) program are included in annual section plans and implemented in regular section meetings: The Four Elements of the Canadian Path: Youth-led Plan-Do-Review Adventure SPICES (Social, Physical, Intellectual, Character, Emotional and Spiritual development) The six Program Areas: Environment & Outdoors Leadership Active & Healthy Living Citizenship Creative Expression Beliefs & Values The Scout Method as expressed through the following components: The Scout Promise and Law: Learning by Doing Personal Progression The Patrol (Team) System Scouter Support Nature Community Involvement 4. Group Commissioners and Contact Scouters (‘Scouters-in-Charge’) are responsible for ensuring: The program is directed by youth members – with support and facilitation from Scouters. Youth are involved, engaged and committed to the outcomes of the Plan-Do-Review process in an age-appropriate way. Programs are conducted in small teams using the Patrol (Team) System as described in the Scout Method. Every youth has age-appropriate leadership opportunities. The Plan-Do-Review process is used for all Scouting activities. Sections have short-term, seasonal, and long-term Program plans Program quality is reviewed seasonally using both the Canadian Path Navigator and the Program Quality Assurance (PQA) processes. Youth are involved in program review wherever practical. Program plans are communicated to stakeholders. Scouting activities are adventurous which offer new or unique experience for youth. Programs are conducted safely – consideration is given to both physical and emotional safety of all members. Activities will address one or more Program Areas. Activities will utilise, where appropriate, the Outdoor Adventure Skills (OAS). Youth are offered to participate in activities across all six Program Areas annually. Personal progression and growth are expressed using the SPICES. Personal progression is reviewed with each youth member and Top Section Award participation is both encouraged and supported. Parents are encouraged to be engaged in their child/children’s personal development Related Policies & Standards Safety First Policy Key 3 Shared Leadership Policy Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Swimming Standards Shooting Sports Standards Watercraft Standards Resources The Scouter Manual The Canadian Path Playbook Outdoor Activity Skills (OAS) Program Quality Guide Activity Finder Scouters’ Tips Wood Badge I for The Canadian Path Scouts Canada Online Support Centre FAQ Event Management Playbook — Design Stage Effective Date October 1, 2019

Policies

Prohibited Activities Standards

Policies

Property Policy

Policies

Property Standards

Property Standards Introduction Scouts Canada’s policy is that all real property, owned or leased, must meet Scouts Canada’s Property Standards and comply with Scouts Canada’s real property procedures. Our Standards The standards refer to provincial government regulations and standards. Where a province or territory does not have standards, Scouts Canada expects that Government of Ontario standards will be adhered to. Standards are organized within two categories: Facility/Safety/Regulatory/Administrative Standards that are relevant to every Scouts Canada property and Programing and Operations Standards that are relevant to camp properties and are in addition to Facility/Safety/Regulatory/Administrative Standards. Facility / Safety / Regulatory/Administrative Standards 1. Buildings Buildings show safe construction. Permits and contracts related to construction and maintenance on file at the appropriate Scouts Canada office. Electrical wiring installation and operations are compliant with local codes and safety regulations. Inspection of gas/propane tanks, equipment conducted within last 12 months by a licensed inspector. Smoke detectors, carbon monoxide detectors, fire extinguishers and evacuation plans are located in each building as required. Bunks are compliant with rails and safety rules as per Scouts Canada directive. An annual fire inspection has been completed by the local fire department/authority in collaboration with local Property Manager. A supplemental fire inspection by the local fire department/authority has been conducted if a material change is made to a structure or property. Buildings receive regular maintenance with maintenance activities recorded in a maintenance log. Capacity is posted in building as determined in accordance with local fire code. Sleeping areas are compliant with footage per occupant requirement as per local Health regulations. Camp property fire response and evacuation plan is on file and reviewed annually by local Property Manager. Fire safety equipment is inspected in accordance with local Fire Code. Inspections are duly recorded in the safety log. Chimneys for stoves and fireplaces are inspected every 12 months by certified technician. Inspection records are filed at the property and Council office. Camp properties have a Forest Fire Prevention Plan that is posted on the property website or otherwise available to property users prior to their arrival 2. Kitchens Kitchens are inspected by Provincial Health Inspector as per Provincial regulations. Kitchen inspections are also required before start of extended program e.g. Summer camp. Kitchen equipment is inspected annually by certified technician. Anyone working in a kitchen meets Provincial Safe Food Handling Regulations. Food storage facilities maintained in sanitary condition as per Provincial regulations. Food storage (fresh, refrigerated and frozen) adequately maintains food at required temperatures as per Provincial Health Unit requirements. A cold food storage temperature log maintained and provided to camp leadership. Food preparation and service conducted in accordance with Provincial Health Unit requirements. Best practices for food handling and hand washing are posted within the kitchen. Kitchen and dining area clean-up is conducted in a manner consistent with Provincial Health Unit requirements. 3. Grounds Parking lots, walkways, stairs, bridges have adequate lighting, marking, snow removal. Access paths to buildings are clear of obstructions and outdoor lighting is in good operational condition. Scouts Canada properties meet the requirements of the Member Accommodation and Accessible Customer Service Policies. 4. Vehicles and Operators Scouts Canada owned vehicles are licensed in accordance with Provincial Motor Vehicle regulations. Vehicles are insured in accordance with Provincial regulations. Drivers of Scouts Canada owned vehicles are duly licensed under Provincial Motor Vehicle regulations. Drivers are included in vehicle insurance policy and approved by Operations Manager. Vehicles and large property equipment such as tractors are kept in good working order. Maintenance logs are maintained by the Property Manager. Anyone operating a vehicle including 2-wheeled, 4-wheeled, all-off-road vehicles, skid steer loaders, tractors, and other self-propelled equipment must be licensed under Provincial Motor Vehicle regulations. Before operating vehicles and machinery, operators must be trained in safe operation. 5. Emergency Management Property has an Emergency Management Plan in place. Property has a Crisis Communications Plan in place. Emergency vehicles have access to the property year round. Emergency phone numbers are posted in buildings. The local emergency service addresses and contact phone numbers posted at fixed phones and provided to users of cellular phones. For 911 service, rural and civic address of property is posted for identification by emergency vehicles. 6. Security Appropriate signage is posted at property perimeters. (e.g. Private Property/, No Trespassing) A log of equipment storage inspections, by Property Manager, is maintained. A log of Security systems tests, as per operation guidelines, is maintained. 7. Environmental Protection Operations Manager and all local Property Managers have identified and are aware of any Environmental Act(s) that apply in their jurisdiction. Property is free of environmental encumbrances. Any historical environmental studies have been documented and are on file at Council office. Potable water is tested in accordance with and meets Provincial government regulations. Water test log is submitted with the standards report to Council office. Groundwater (creeks, springs) is tested in accordance with Provincial regulations. Property has taken steps to prevent leaks, spills or misuse of hazardous materials. Any historical remediation has been completed in accordance with regulatory body. Property is free of current or known pending legal/regulatory proceedings. Property is free of any communication indicating activities on the property have or may result in environmental liability at another location (e.g. neighbouring property). Property has insurance coverage for environmental liabilities. Operations Manager and local Property Manager are aware of any ecologically sensitive areas within the property. Camps have a Nature and Environmental Policy. Policy is available to users prior to arrival, posted on property website or made available upon request. Policy is posted at camp. Operations Manager and local Property Manager are aware of any past or present environmental problems on adjacent properties including: ecologically sensitive areas; landfills; dumps or other waste disposal facilities; sensitive facilities such as gas station, chemical plant, bulk storage facilities or manufacturing plant. 8. Water Standpipes and hose systems are installed and maintained in accordance with Provincial regulations. Washrooms are inspected by Provincial Health Inspector as per Provincial regulations. Waste storage meets provincial regulations. KYBO (outhouse) inspection and pumping schedule in place and followed. Abandoned wells have been capped in accordance with Provincial regulations. All water and waste disposal is conducted with minimal impact on environment. 9. Hazardous Goods Material Safety Data Sheets are posted where hazardous products are in use. Hazardous materials are stored in accordance with WHMIS requirements. Storage containers are free of any signs of leakage, spills or discharge. Areas surrounding Hazardous Material Storage are free of any signs of leakage, spill or discharge such as ground stains or stressed dead vegetation. Any hazardous waste generated by property is properly handled and disposed of at approved disposal facility. Property is free of dumping areas such as pits, ponds or lagoons used for waste or abandoned equipment. 10. Storage Tanks All existing underground storage tanks are equipped with leak detection or secondary containment systems. All existing underground storage tanks are tested for leaks in accordance with local regulations. Any leak spill, leak or discharge from underground or above ground tanks has been addressed in accordance with local regulations. Water equipment is inspected prior to start of camp and after each out-trip. Water equipment is inventoried at end of program period and inventory passed to local property manager for inclusion in year-end standards reports. 11. Ownerships The title or lease for the property complies with Scouts Canada’s Property Policy Copies of the title or lease are filed with the Provincial/Territorial Property Company, the regional Service Centre and National Business Office. 12. Reporting A property standards report must be submitted to the Operations Manager for each property, active or inactive, by August 31 each year. All deficiencies from standards must be reported to the Operations Manager and National Business office. The approved business plan for the next fiscal year must be submitted with the annual property standards report. The approved operating and capital budgets for the next fiscal year .shall be submitted with the annual property standards report All property, equipment and content inventories must be submitted consistent with Scouts Canada’s Asset Management Procedures 13. Legal All Property Transactions shall be completed in according to Scouts Canada Property Transaction Chart. All contracts, agreements and legal documents must be executed in compliance with Scouts Canada’s Contracts Procedure 14. Management A volunteer committee has been appointed to manage and operate the property. A property manager has been appointed (volunteer) or employed according to Scouts Canada procedures. 15. Administration There is a reservations (booking) procedure that has been approved by the property committee and Scouts Canada Operations Manager. 16. Insurance Scouts Canada provides comprehensive general liability insurance coverage for all Scouting members on properties. Real property, including buildings and contents of any description, must be insured for fire, theft, and damage. Equipment, including vehicles and trailers must be insured for fire, theft, or damage. If property is rented to third parties, the property must also have a general liability policy to cover the non-Scouting members visiting. All insurance claims and related activity records must be submitted to the appropriate Scouts Canada office. 17. Non-Scouting use All third-party use of properties must conform to the Third Party Use of Scouts Canada Real Property Procedure Above agreements for past 12 months must be provided at year-end for filing at Council Operations Centre. Programming and Operations Standards 1. Program All program activities are conducted in compliance with Scouts Canada policies, standards and procedures. All camp programs are developed in line with Scouts Canada core program standards. Camp programs cover all six areas of Scouts Canada youth development: social, physical, intellectual, character, emotional and spiritual. All camp program demonstrate practise of the “Leave No Trace” philosophy and are conducted with sensitivity to their environmental impact. Camp Program Budget is approved by Council Management Committee. 2. Out-trips Out trips meet Scouts Canada’s Camping and Outdoor Adventure Standards. 3. Health Care Health Care facility is clearly marked and known by staff and campers.Site is in sanitized condition throughout program period. Medical operation is under supervision of on-site physician, nurse or certified first aider. Camp partakes in preventive measures related to spread of infections. E.g. hand wash stations/sanitization. Camp has medical procedures documented and are reviewed with all medical supervisors, Camp Director and Camp Warden. Medications are stored in locked facility and monitored in controlled manner. Staff and campers are briefed on general camp hygiene practices including hydration, sun protection, tick protection, wearing of socks and removal of wet clothing. Medical care and medication administration is duly recorded in log book(s).-Log books are provided to Camp Director at end of program period. Camp Director is responsible for filing log books at Council office. Incidents are duly reported to Scouts Canada using the ScoutSafe incident reporting application Program sites and out-trip units are provided with fully stocked first aid kits. Completed Physical fitness form for each staff, camper and volunteer is filed with medical supervisor and provided to out-trip leaders. Transportation is available in case of an emergency. 4. Transportation Transportation companies meet Scouts Canada Transportation Standards Staff is instructed in procedures when bus is “no show”. Staff is instructed in boarding and disembarking procedures, and educates campers on their use prior to boarding. Vehicle seating capacities are adhered to at all times. An accurate list of passengers is maintained for each bus. Related Policies & Standards Safety First Policy Property Policy Accessible Customer Service Policy Animals at Scout Properties and Activities Standards Camping Facilities Standards Delegation of Property Transaction Approval Standards Firearms and Weapons Standards First Aid Standards Safety Equipment Standards Swimming Standards Watercraft Standards Zip Lines, Climbing Walls, Challenges and Rope Course Standards Related Procedures Accessible Customer Service Procedure Certificate of Insurance Procedure Contracts Procedure Member Accommodation Procedure Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Volunteer Screening Procedure Resources FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019

Procedures

Public Appointment Procedure

Public Appointment Procedure Introduction Using an open and transparent process, we are committed to recruiting and appointing the best people to lead Councils. Our Procedure Council Commissioner and Council Youth Commissioner All appointments commence on September 1. Normally, Scouters chosen for the Commissioner and Youth Commissioner roles will serve as Commissioners-designate for one year before being appointed. The Public Appointments Support Scouter initiates the search for the new Commissioner. The ideal timeline is as follows: March 1: Search process begins September 1: Scouter is appointed Council (Youth) Commissioner–designate 12 months later: Scouter is appointed Council (Youth) Commissioner The Council Key 3 recommends chairs for each of the two search committees. The National Key 3 appoints the chairs of the Council Commissioner or Council Youth Commissioner Search Committees. The Council Key 3 appoints the Search Committee members. The Council Commissioner and Council Youth Commissioner Search Committee shall consist of: Chair Council Youth Commissioner or Council Commissioner (The volunteer currently serving in the role in question is a member of the search committee for his or her successor.) Council Relationship Manager Two additional members appointed by the chair, in consultation with the Council Key 3 The search committees shall: Understand the standard job description. Interview the incumbent and other stakeholders about specific local opportunities and challenges. Understand the competencies of the person required to serve in this role in the next term. Review the Council Succession Plan and consult stakeholders to identify prospective candidates who should be invited to apply for the position. Advertise the volunteer opportunity using Scouts Canada’s networks and external advertising (such as volunteer centres, partner organizations and professional organizations). Receive and evaluate applications for at least 14 days after the call for applicants. Interview at least three candidates. Ideally, the entire committee should participate in each interview to: Assess the candidate’s attitudes, skills and knowledge. Assess the candidate’s commitment to Scouts Canada’s strategic plan and the Five Priorities. Determine each candidate’s fit for the role. Provide additional information about the role and answer questions the candidates may have. Report to the responsible Commissioner. As per the Volunteer Screening Procedure, a reference check must be completed with the successful applicant’s last Commissioner before they are appointed. The National Key 3 will appoint the new Commissioner at least three months before their term as Commissioner-designate commences. Once a candidate has accepted the appointment, the chair of the Search Committee shall notify the unsuccessful applicants. If the National Key 3 does not select a candidate, the Search Committee may be asked to renew the search or be replaced by a new committee. The National Key 3 will notify the National Service Team and Board of Governors of the appointment. The Search Committee Chair will notify the members of the Council and other stakeholders of the selection. Other Roles Councils recruiting volunteers for team and Commissioner roles within their area of responsibility will do so in a manner consistent with the process outlined here. Related Policies & Standards Key 3 Shared Leadership Policy Related Procedures Volunteer Screening Procedure Resources Volunteer Screening: It’s Our Duty online Training FAQs — Scouts Canada Online Support Centre Approved February 2020 Effective Date March 2, 2019 Updates February 4, 2020 v2: Deleted references to Areas and deleted references to the Volunteer and Employee Screening Procedure. Clarified shared National Key 3 authority for public appointments (rather than National Commissioner authority).

Procedures

Registration Refund Procedure

Policies

Requirements for Section Scouters Standards

Requirements for Section Scouters Standards Introduction Adult support is one of the elements of the Scout Method. Scouts Canada engages youth, involving them throughout their formative years in a non-formal educational process, using the Scout Method. Each individual is the principal agent of their development as a self-reliant, supportive, responsible, and committed person. The selection and appointment of Scouters is an essential element of the Scout Method. Our Standards The minimum requirements for Section Scouters are: 1. All Colonies, Packs, and Troops must have at least two registered Scouters who are 18 years. 2. Companies must have at least two registered Scouters. One must be 21 years of age and all must be at least 18 years of age. 3. Rover Scouts are adult participants. Crews do not require Scouters. Where Scouters are appointed, they shall be at least 25 years of age. 4. For Beaver Scout, Cub Scout, and Scout activities, There must be at least two Scouters present at all times There must be at least one Scouter for every eight youth 5. For Venturer Scout activities, when Scouters are present, there must be two Scouters at all times. 6. Scouters may only serve in one position at any one time where there is direct contact with youth. Any exception to this requirement must be approved by the next senior Commissioner. 7. To count for these requirements, a Scouter must be a registered member who is fully screened and has completed Scouting Fundamentals training. 8. The minimum requirements for Section Scouters apply to all activities with the following exceptions: Troop Scouters may approve patrol-size groups of Scouts (two to 10 youth) holding day camps and short-term camps without Scouters present, providing their parents/guardians have signed a Scouts Canada parent consent form giving permission to participate in an activity without Scouters present. Venturer Scouts may hold day camps, short-term and long-term camps without Scouters present, providing their parents/guardians have signed a Scouts Canada parent consent form giving permission to participate in an activity without Scouters present. 9. The ratio of Scouters to youth may be increased depending on factors including, but not limited to: Location of activity Technical skills required of leadership team and participants Youth skills, attitude, capabilities, and fitness levels Scouter skills, attitude, capabilities, and fitness levels Familiarity of surroundings Time of year 10. In exceptional circumstances, where one or more Section Scouters are unable to attend a meeting/activity: Another registered Scouter shall be recruited to take their place If the Contact Scouter is to be replaced, it must be with: A Scouter who is 18 years of age or older, in the case of a Colony/Pack/Troop A Scouter who is 21 years of age or older, in the case of a Company Related Policies & Standards Human Resources Policy Appointment of Scouters Standards Related Procedures Volunteer Screening Procedure Resources FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019

Procedures

Risk Management Guideline

Risk Management Guideline Enterprise Risk management is a disciplined approach that enables an organization to identify, evaluate, analyze, monitor, and mitigate the risks that threaten the achievement of the organization’s strategic objectives. Every organization is susceptible to risk in many different areas: operational, market, legal, environmental, reputational, brand, liability, financial, and property. Introduction Activities in Scouts Canada must identify and evaluate the risks to ensure the safety of youth and members, the delivery of planned outcomes, the preservation of asset value and property, protection of the environment and ensure all activities (‘projects’) are conducted within the law and regulatory requirements. Scouts Canada organizations at all levels must actively manage their risks and accurately inform the responsible commissioner. This document will describe in detail how a consistent Risk Management procedure can deliver value, how it can be done both effectively and efficiently. This guideline is not intended for groups, sections or Scouting individuals. Introduction to Risk Management Risk Management is primarily about adopting a (structured) way of working, that ensures risks are identified, understood, agreed, communicated and acted upon in a timely and consistent manner. Risk Management delivers the most value when it is led and steered by the appropriate Scouting leadership (team) and actively used to support the decision-making process. Risk Management has three main purposes: (1) Enabling better decision-making, (2) Protecting the value of past decisions by reducing the impact and chance of ‘negative’ events and (3) increasing the benefit and likelihood of ‘positive’ events affecting those decisions. Risk management aims to focus attention on uncertain future events and prioritise them against current issues/opportunities. It adds value, not by listing obvious and common activities, but by providing a structured way to foresee the unexpected and be prepared for it. It helps keep track of future events that are not shouting for immediate attention, but which are important because they could have a major impact on the activity. In this way it helps leadership teams to be pro-active and prevents them from entering into a ‘fire-fighting’ mode. Note: People are generally (too) optimistic about the downside a project / activity faces, or the effort required to manage it, and it is often not fully reflected in the plan. The pro-active management of risks is therefore often seen as a bureaucratic step. It is the job of leadership to champion risk management and ensure proper application. Organizational Framework for Managing Risk To enable this process, an organizational framework must be defined that addresses the (i) roles and responsibilities, (ii) identification, assessment and prioritisation of risks, (iii) documentation and (iv) communication. i. Roles and Responsibilities The following roles and responsibilities should be assigned, resourced and observed – together with clear deliverables, training requirements and time allocation as appropriate. Decision-Maker (e.g. CEO, ED, RD) Champions the need for the Risk Management process Sets objectives (e.g. project / activity / event) Approves risk responses for risks and assigns resources Uses risk information in decision making (Assigned) Risk Coordinator (e.g. Staff Member) Maintains the quality of the risk register Ensures risks are correctly assessed and the logic recorded Ensures all recorded risk responses are agreed and resourced Screens proposed risks and accepts/rejects into risk register Proposes Risk Owners Reports risk information to management (Scouting Leadership Team / Council Key 3 member / Functional Commissioner) Risk Owner (e.g. ED, RD, CK3 Member) Describes and assesses the risk and proposes suitable risk responses Obtains approval and resources (Action Owners) for planned responses Tracks progress, reviews risk, improves responses, closes risks Keeps continuous record of risk status in register Action Owner Executes actions as agreed with Risk Owner Records action status in risk register Team Member Identifies risks and proposes them to the risk register Feeds back effectiveness of risk responses to Risk Owner Is aware of main risks impacting own and others work or role ii. Risk Identification, Assessment & Prioritisation A comprehensive risk assessment goes beyond a safety checkup. It attempts to identify a complete range of potential outcomes that may impact success in many categories. It assigns a risk rating and enables the development of risk management strategies; develops skill and competency in hazard identification, risk assessment and management. Risks have to be prioritised and ranked in a consistent and transparent manner against other items requiring project resources and management attention. Risks must be assessed on their probability and impact on the plan and objectives and prioritised based on their severity. The risk assessment matrix is the primary tool to distinguish and prioritise risks. To manage risks there are 7 steps that must be taken [as defined in the Risk Management Standards]: Identify: the risk is identified Assess: the risk is assessed and ranked against other risks [using the Scouts Canada Enterprise Risk Matrix – see APPENDIX] Plan: based on the risk assessment, responses are planned and approved [using the Scouts Canada Risk Hierarchy – discussed below] Implement: actions are executed, and responses put in place Monitor (review, appraise, re-assess): feedback is obtained, the risks, actions and responses are monitored for changes and effectiveness, and the situation is re-assessed Improve: if necessary, the plan to manage the risk is updated Close: as mitigation measures are effectively implemented close out the risk in the risk register. Risk Management Hierarchy When determining how to develop risk controls and actions, we use the standard risk management hierarchy of controls; in order of preference: First, we design controls that should eliminate possible hazards (sources of potential danger). e.g. we ensure our program is age-appropriate, or, we select a site for an activity which is not dangerous. Second, we use engineering controls, which reduce risk without human intervention. e.g. we use auto-locking belay devices when doing top-rope climbing and ensure a secure ground anchor. Third, we use administrative controls, which require human intervention to lessen the risk. e.g. we ensure all youth and scouters have a swim test before we go on a canoe expedition and ensure the expedition leaders are trained in flat-water canoeing. Lastly, we will use a personal protective equipment that should limit the severity of the consequence (for example, protective personal equipment to keep someone from getting hurt). e.g. we wear helmets for biking and tobogganing and safety glasses for repairs to camp equipment. iii. Risk Documentation Managing all the risk information, along with the tracking and reporting, requires a suitable tool. Scouts Canada utilises a standard risk register format that incorporates the following classification (in sequence): No. Number for categorization / reference only Status Current status = Active / Closed Risk Category Or…When or where could this happen? Thematic grouping of risks for summarization or plotting on a Council or National Risk matrix. Based on the Risk Matrix, select the highest impacted risk category affected by the risk event. (e.g. Safety, Financial, Reputation) Risk Scenario Or… What could happen? Scenarios are summary descriptions “in the event of…” Risk Event Or… What might make this happen? Risk events are risks that may impact the achievement of objectives Ensure the actual risk event is adequately defined and described, not just its impact Risk Causes / Drivers / Triggers Or… What could be the result? Description to help the reader understand what the causes underlying the risk event: “Risk is caused by….” Impact / Consequence The level of loss/gain associated with a risk event. What are the specific reasons for selecting the impact rating? Impact Rating (Inherent) The level of loss/gain associated with a risk event. The impact rating is based on the most severe rating for any individual risk category. Likelihood Rating (Inherent) The rating that best suits the likelihood of the risk event occurring if no action is taken. Inherent Risk Rating Indicates the inherent risk exposure (before any mitigations or controls are applied) Current Controls & Mitigations Or… What are we already doing to keep this from happening? What mitigation controls or treatments are currently in place? Impact Rating (Residual) What is the impact rating given the mitigation & controls currently in place? Likelihood Rating (Residual) What is the likelihood of the event occurring given the mitigation & controls currently in place? Residual Risk Rating Indicates the remaining risk exposure. Comparing residual risk with inherent risk exposures will indicate the effectiveness of current controls (Risk) Treatment Owner Individual responsible for ensuring current mitigation or controls in place are being used, and any proposed risk treatment strategies or mitigation plans are implemented in a timely manner. Risk Treatment Strategy Or… What can we do to reduce or eliminate this risk? Compare the Residual Risk and Targeted Risk Exposure and then choose one of the following four responses: Risk Reduction, Risk Avoidance, Risk Transfer, Risk Acceptance Impact Rating (Future / Target) What is the targeted impact rating after proposed mitigation & controls are put in place? Likelihood Rating (Future / Target) What is the targeted likelihood of the event occurring if the proposed mitigation & controls are put in place? Future Residual Risk Rating Indicates the targeted risk exposure. Comparing targeted risk with residual risk indicates the effectiveness of proposed controls. This helps when prioritizing the implementation of mitigations & controls iv. Communication To make risk management happen in practice, it is important to communicate effectively and integrate ‘risk’ into normal management practices. The project / activity risk management plan should describe how this is achieved and serve as a support document for: On-boarding of new team members e.g. new Council Key 3, Senior volunteers or National Staff. Incorporation of risk management into standard regular meetings. Engagement with other stakeholders as appropriate and required. The risk management plan should be as specific and practical as possible and focus on what the project will do to ensure their risks are managed. For risk management to deliver value, the understanding gained by taking the risk though the risk management process needs to be communicated. Teams must decide on the following: How are risks made part of the decision-making process? How are risks integrated in plans and cost/schedule estimates/analysis? How are risks communicated up, down and across the organization? How are new risks identified, logged, approved and shared? How are risks tracked and deviations managed? How are risk responses and the residual risk approved and resourced? How are risk responses (actions) tracked and deviations managed? How are risks closed out (formal procedure/sign off)? How are people trained? Related Policies & Standards Risk Management Standards Related Procedures Public Appointment Procedure Resources Risk Management Procedure – Risk Assessment Matrix Event Management Playbook — Idea Stage Approved January 2021

Policies

Risk Management Standards

Risk Management Standards Introduction Risk management is a disciplined approach that enables an organization to identify, assess, rank, prioritise, mitigate, and monitor the risks that threaten the achievement of the organization’s strategic objectives. Every organization is susceptible to risk in many different areas: operational, market, legal, environmental, reputational, brand, liability, financial, and property. All parts of our organization are subject to risk with varying degrees of impact and likelihood. No organization, including Scouts Canada, can develop a comprehensive set of guidelines or procedures that will cover all possible risks. Scouts Canada has identified the need to address specific higher-risk program areas such as shooting sports, swimming, aquatics, transportation, watercraft etc. In these instances, separate standards and guidelines are provided for specific reference. However, when activities and programs fall outside of these specific guidelines, the responsibility of identifying, evaluating, and executing a safe program belongs to the Scouting entities wanting to conduct the activity or program. For the purposes of application in Scouts Canada – we identify two key components in risk management: Risk Identification and Assessment: Risks are identified and assessed in a consistent and systematic manner in order to enable the application of consistent and appropriate risk management strategies. Risk Mitigation and Review: Risks are prioritised, assigned mitigation strategies and monitored in a consistent and systematic manner in order to reduce risk to acceptable levels and ensure sustained performance at all levels of the Scouts Canada organization. Our Standards These standards apply to the National Leadership Teams, National Key 3 (NK3), National Operations and major events (“High Risk Event” classification). These standards are not intended for councils, functions, groups or sections (at this time). For the purposes of clarity: National Operations in this context includes: Property Operations, Business and Field Services, Finance, Information Technology, Retail, Asset Management, Human Resources, Safe Scouting, Communications, Fundraising, Philanthropy (Revenue Development) and Program Design. The objective of these standards are to consistently identify and assess risks, to prioritise risk mitigation actions to reduce or eliminate risks within our organization to within acceptable levels, and to develop risk monitoring strategies to ensure sustainability. Accountable volunteers and employees are responsible for ensuring risks are effectively identified and assessed to enable effective management in the areas of: personal health & safety, child & youth safety, environment, regulatory, property, assets, financial and reputation (brand). We identify and assess risks before deciding on controls and mitigation. We apply a formal risk identification and assessment process consistent with the Scouts Canada Risk Management Procedure to identify and assess risks. We assess each risk identified using the Scouts Canada Risk Matrix and rank risks before we decide how to reduce. We plan, risk mitigation / control measures to reduce risks to a level we can accept using the risk management hierarchy. We implement actions based on risk controls and risk mitigation. We monitor risk mitigation in a timely manner and ensure risk controls are effective before using them. We ensure competent review of risk controls to ensure all risks are eliminated or managed to acceptable levels and improve the plans as risks change. We close risks as mitigations are effectively implemented. We document risks in a risk register or other appropriate tool and monitor changes to ensure all risks have a management strategy to acceptable levels. We communicate risks and mitigation / controls them to anyone affected. We use formal processes to identify, evaluate and manage risk: Identify Risks Risk identification and assessment shall be conducted by competent individuals representing relevant program (technical) disciplines and with appropriate experience. All sources of risk must be considered including: People (e.g. competency, training, organization, leadership) Process (e.g. planning and management processes) Equipment (e.g. supply, quality assurance/inspections, maintenance, access to expertise, critical documentation, etc.) Change (e.g. impact to objectives or conditions such as legislative or regulatory change) For properties and equipment owned or operated by Scouts Canada: risk identification and assessment shall identify critical processes, equipment and associated information. Assess Risks Risk assessment shall use the Scouts Canada Risk Matrix. Which shall be used to evaluate if risk exceeds an acceptable risk tolerance level. Each risk shall be assessed based on its potential impact and likelihood of occurrence in order to determine the risk level. Consideration shall be given to relevant external significant events and Scouts Canada enterprise-wide experience to assign impact and likelihood. Residual risks evaluated as ‘high’ and ‘extreme’ must be given priority to determine if additional risk treatment strategies are required. Plan and develop risk mitigation controls (treatment) At a minimum, risks with high or extreme risk levels as defined in accordance with the Scouts Canada Risk Assessment Matrix, are assigned an appropriate risk control, mitigation plan or action with a dedicated risk owner and agreed timeframe for closure. A formal risk management hierarchy is used to evaluate and implement risk mitigation controls (treatments): eliminate the risk, reduce the risk, lessen the impact of the risk and limit severity of the consequence. Risk controls shall be reviewed and approved by competent individuals representing relevant program (technical) disciplines and with appropriate experience. Implement risk mitigation controls (treatment) Risk controls shall be implemented as per the agreed plan and schedule. Risk controls reviewed and approved by competent individuals representing relevant program (technical) disciplines and with appropriate experience. Monitor risk Risks assessment shall be updated when change occurs including a change in significant assumptions, operating environment or operating objectives. Improve Risk Assessment is iterative At a minimum, risk identification and assessment shall be reviewed annually or as specified by regulatory or legislative requirements. Risk assessments shall include personnel familiar with the project, or in the case of a Scouts Canada property, personnel familiar with that property. Close Risks Risk controls shall be closed when: The risk is no longer relevant. The time during which the risk could occur has passed. The risk has occurred. The risk has been fully managed. Risk controls shall be closed and approved by competent individuals (usually the risk owner) representing relevant program (technical) disciplines and with appropriate experience. Document Risks Risks shall be formally documented including significant assumptions, current implemented risk controls and mitigation, the inherent and residual risk rating, and if applicable, proposed risk mitigations (actions). All risks will be documented according to the Scouts Canada Risk Management Procedure and in a Risk Register (or appropriate alternative). At a minimum, the Risk Register will be reviewed annually. Communicate Risks As required, the risk or designated action owner shall be accountable to escalate and communicate risk information consistent with the requirements outlined in the Scouts Canada Risk Management Procedure. Risks and outcomes of assessment shall be communicated as defined within the Scouts Canada Communication Standards. Related Policies & Standards Safety First Policy Emergency Management Standards Incident Management Standards Communication Standards Related Procedures Incident Reporting Procedure Public Appointment Procedure Resources Enterprise Risk Management Guideline Risk Management Procedure – Risk Assessment Matrix Risk Management Procedure – Risk Register Event Management Playbook - Idea Stage Approved January 2021 Effective Date March 1, 2021 Updates

Policies

Safety Equipment Standards

Policies

Safety First Policy

Safety First Policy Board of Governors Approved May 5, 2018 Purpose Since adventure always carries some element of risk, this policy outlines how we plan for safety and manage risk. Our Commitment Safety is top of mind in all we do. We plan, conduct, and review our programs so all members have adventures where nobody gets hurt. We care deeply about the safety of all members. Our Policy We empower our members to be safety leaders, for themselves and for others. We ensure members — youth and adults — focus on identifying and managing risk as an essential part of their activities. We use the plan-do-review process[1] as a tool to identify and manage risks. We believe all incidents are preventable; therefore, we learn from incidents, so we can prevent them from happening again. Since we care about each other, we discuss safety performance in terms of the impact on people, not simply metrics. We provide resources and training to all of our members to help plan safe, fun adventures and activities Related Policies & Standards Drug and Alcohol Policy Property Policy Discipline, Temporary Suspension and Termination of Membership Policy Member Disclosure Protection (Whistleblower) Policy Youth Protection Policy Animals at Scout Properties and Activities Standards Camping Facilities Standards First Aid Standards Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Prohibited Activities Standards Safety Equipment Standards Shooting Sports Standards Firearms and Weapons Standards Transportation Standards Related Procedures Complaint Procedure Contracts Procedure Non-member Individual Hold Harmless Agreement Procedure Temporary Suspension and Termination Procedure Third Party Use of Scouts Canada Property Procedure Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Volunteer Screening Procedure Resources Adventure Application Form Emergency Plan / Action Plan FAQs — Scouts Canada Online Support Centre Liability Insurance Summary Effective Date March 2, 2019 [1] There are Four Elements that make up The Canadian Path: Youth-led: The program is directed by its youth members — not the Scouters. Plan-Do-Review: A three-step process that informs all activities in the Canadian Path program. Adventure: Scouts explore new things, share new ideas, learn new skills and create new paths. SPICES: Social, Physical, Intellectual, Character, Emotional and Spiritual are the six dimensions of personal development for the Canadian Path program.

Policies

Scouts Canada Code of Conduct Standards

Scouts Canada Code of Conduct Standards Introduction This Code of Conduct applies to all members of Scouts Canada who are 18 years of age or older, all employees, and parents and guardians who participate in Scouting activities. The Code of Conduct applies to all interactions, in person and virtually (online), while carrying out your role as a Scouter. The Code of Conduct may apply to behavior outside of your role as a Scouter if you engage in behaviour that is contrary to Scouts Canada’s mission, values, and policies, and if your behavior affects your ability to volunteer with Scouts Canada. The purpose of this Code is to protect young people and to help adults work safely and productively with them and with each other. At Scouts Canada, we believe that everyone, including youth, volunteers, and employees, has the right to be treated in a respectful and professional manner, and to be provided with an environment that is free from all forms of harassment, violence, and discrimination. Our Standards Commitment At all times my behaviour will reflect Scouts Canada’s values and the Scout Promise and Law. My actions will protect the safety and well-being of all Scouts Canada members and other people I interact with as a member of Scouting. I will set an example that I would wish others to follow. I WILL: Know and follow Scouts’ Canada’s youth protection policies including: the Two-Scouter Rule, mandatory reporting procedures, Scouter-to-Youth ratios, and appropriate sleeping and washing requirements. Follow Scouts Canada’s youth protection policies and procedures when planning and conducting Scouting activities. Ensure everyone I am interacting with is safe from Bullying, Abuse, Harassment and Discrimination. I will report any of these behaviors to the appropriate local authorities and Scouts Canada. Immediately report any concern for the welfare of youth or allegations of abuse to the police or social services in my Province and to Scouts Canada. This includes any youth-to-youth sexually harmful or inappropriate behaviour. Remember that my conduct must always be obviously safe to others; if I have any doubt about how my actions might be interpreted, I will adopt a safer course of action. Take part in any review conducted by Scouts Canada or any local authority. Immediately notify Scouts Canada if I am the subject of a criminal investigation, or if I have been charged with an offence under the Criminal Code of Canada or in another country. Immediately notify Scouts Canada if allegations are made against me by any authority regarding youth safety or child protection. Treat everyone with fairness, respect and dignity. Obtain a youth’s permission before I touch them, and ensure that any physical contact is respectful, safe and appropriate for the circumstances. Encourage people to speak up about issues related to personal or Group safety that concerns them. Respectfully challenge behaviour or attitudes that I believe are inconsistent with Scouting values. Protect the personal information of others, keeping it secure and using it for Scouting purposes only. Use positive discipline, promoting good behavior by guiding youth towards positive solutions during disciplinary discussions rather than focusing on bad behavior. Immediately report any breaches of this code and Scouts Canada policy to Scouts Canada. I WILL NOT: Use my role in Scouting to have contact with youth members of Scouts Canada outside of Scouting. Fail to follow the Two-Scouter rule at any time. This includes having one to one contact with youth online or in-person including in a vehicle. Engage in inappropriate conduct or behavior with youth. Engage in any form of inappropriate or intimate relationship with a youth member of Scouts Canada or use my position in Scouting to exploit or pressure any young person. Trivialize or be a bystander to Bullying, Abuse, Harassment or Discrimination Swear or use inappropriate language in front of youth. Use punishments and discipline that are demeaning, embarrassing, or degrading including requiring any person to perform an action in public such as singing, dancing or other form of public humiliation. Smoke in front of youth. Consume alcohol on Scouting activities for youth. Take part in Scouting if I am impaired by any substance. Rely on just my good name to protect me. This Code of Conduct must be completed at the start of each Scouting year before participating in any activities. Youth Scouter Code of Conduct This Code of Conduct applies to all Scouters under the age of 18. A separate Code of Conduct applies to anyone aged over 18. This Code will help you work safely with other youth, protecting them and yourself. You have a responsibility to look after yourself and others. Other Scouts will look up to you and follow your lead. It is important to set a good example and remember your Scout Promise and Law. To ensure the safety and well-being of all Scouts Canada members both on and offline, I will: Think and act safely. Remember that I have influence and power over others and will not take advantage of this. Know and follow the Two-Scouter Rule, Scouter-to-Youth ratios and other activity rules. Encourage people to speak up about issues related to personal or Group safety that concern them. Not exploit others, show favouritism, engage in a relationship or flirt with the youth I supervise. Not swear or use inappropriate language. Not smoke in front of youth or refer to consumption of tobacco, drugs or alcohol. Not take part in Scouting if I am negatively affected by any substance or prescription drugs. Immediately report any concerns of abuse, bullying, harassment or other inappropriate conduct. Act to prevent and stop hazing, bullying and harassment. Only touch youth I supervise after asking permission, and in a safe and respectful way. Not play physical contact games, make suggestive remarks or jokes with the youth I supervise. Think carefully before I post online, including giving out my personal details and sharing without permission. Remember that I am entitled to be respected, safe from harm and not be exploited. Say “no” to anyone who asks me to do something that makes me feel uncomfortable or unsafe. Ask for help from an adult I trust if anyone makes me feel uncomfortable, worried or scared. Have fun and enjoy Scouts! This Code of Conduct must be completed at the start of each Scouting year before participating in any activities. If you are worried about yourself or anyone else or need to report something, you can get help from: An adult you trust kidshelpphone.ca | 1-800-668-6868 cybertip.ca to report online sexual content or abuse Safe Scouting: safety@scouts.ca or 1 (800) 339-6643 (24 hours) Emergencies: 911 Resources Adult Code of Conduct Code de conduite des adultes Youth Scouter Code of Conduct Code de conduite des jeunes FAQ — Scouts Canada Online Support Centre Approved June 2023 Updates V2: As part of annual review this standard has been updated to reflect several points to improve clarity, understanding of expectations and youth safety trends that Scouts Canada has experienced.

Procedures

Scouts Canada Logo and Intellectual Property Procedure

Scouts Canada Logo and Intellectual Property Procedure Introduction Scouts Canada’s brand is so much more than our name, logo, and design. It is every bit of communication we generate: every visual cue, every written message, and the tone we use. Our brand is what comes to mind when people hear the words “Scouts Canada.” We will help our members and vendors use the official Scouts Canada logo and other intellectual property so it is consistent with our brand promise. Our Procedure 1. The Scouts Canada Brand Centre provides our members with resources to advertise Scouting to the community. 2. Members purchasing merchandise for resale to the public will follow the Group Financial Responsibilities and Reporting Procedure. 3. Companies or individuals who wish to use the Scouts Canada logo or other intellectual property in advertising, whether published or digital, must submit their request in writing to marketing@scouts.ca Both the proposed text and visual materials need to be submitted with the request. 4. When a Company, individual, or member of Scouts Canada wishes to sell merchandise using the Scouts Canada logo or other intellectual property, they shall submit a written proposal, including a sample of the product, to marketing@scouts.ca . 5. All licence agreements shall be reviewed by Scouts Canada’s legal counsel. 6. Licence agreements shall state the terms and conditions required by Scouts Canada for use of the Scouts Canada logo or other intellectual property. Financial consideration from such agreements is not considered a charitable donation. 7. Scouts Canada will require indemnification from the company or individual along with proof of insurance naming Scouts Canada as an additional insured on their liability insurance policy. 8. Any unauthorized use of the Scouts Canada logo or other intellectual property constitutes a breach of trademark rights and we will take whatever action is necessary to correct such a violation. Related Policies & Standards Safety First Policy Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Contracts Procedure Resources Scouts Canada Retail Services – Scout Shops can help members purchase merchandise (crests, neckerchiefs, t-shirts, etc.) from Scouts Canada suppliers, ensuring the quality and safety of the products. FAQs — Scouts Canada Online Support Centre Event Management Playbook — Design Stage Effective Date March 2, 2019

Policies

Section and Group Finance Policy

Section and Group Finance Policy Board of Governors Approved May 5, 2018 Purpose Provide requirements for Group and Section financial management. Our Commitment As members of Scouts Canada, we all need to be good financial stewards. We have a duty to ensure funds are used according to the wishes of our donors and supporters, in support of our mission. Our Policy All funds of each Section and Group are: Used for Scouting purposes only Under the control of at least two members Used to operate the Scouts Canada Group and its Sections Sections and Groups must: Prepare an accrual-based[1] budget for each fiscal year Limit expenditures to those items set out in the approved budget or otherwise properly approved by the Group Committee Limit expenditures so they do not exceed current revenue and/or designated reserve refunds in any fiscal year Funds raised or donated for a particular purpose shall only be spent on that stated purpose. Reserves for future equipment replacement, special events, operating contingency, or other appropriate projects must be approved by the Group Committee. Groups are expected to invest in savings accounts or in short-term Guaranteed Investment Certificates (GICs) purchased from a chartered bank or similar financial institution. Investment in any other savings option must be specifically approved by the CEO/Executive Commissioner, or their designate. Groups and Sections may not borrow funds. All reporting, whether by Sections or Groups, shall: Provide a timely, accurate, relevant, and transparent picture of Section/Group financial position and performance Comply with Scouts Canada requirements as outlined above The financial records of Scout Groups are subject to review by Scouts Canada. Related Policies & Standards Section and Group Fundraising Policy Related Procedures Group Financial Responsibilities and Reporting Procedure Group Equipment and Property Insurance Procedure Official Donations Receipt for Groups Procedure Gifts-in-Kind Procedure Resources FAQs — Scouts Canada Online Support Centre FAQ - Travelling on Adventures Effective Date March 2, 2019 [1] Accrual accounting is an accounting method that measures the performance and position of a company by recognizing economic events regardless of when cash transactions occur. The general idea is that economic events are recognized by matching revenues to expenses (the matching principle) at the time in which the transaction occurs rather than when payment is made (or received). This method allows the current cash inflows/outflows to be combined with future expected cash inflows/outflows to give a more accurate picture of a company’s current financial condition. Investopedia.

Policies

Section and Group Fundraising Policy

Policies

Shooting Sports Standards

Shooting Sports Standards Introduction Shooting sports are Category 3 activities (stop, be alert, check things carefully before proceeding). These standards help organizers ensure the safety of all participants. Our Standards Beaver Scouts may not participate in shooting sports activities. Scouters are responsible for knowing and obeying provincial and municipal range shooting regulations. Activities in which a projectile is aimed at another person are prohibited. Cub Scouts, Scouts, Venturer Scouts, and Rover Scouts may practise range shooting with slingshots, longbows, compound bows and crossbows according to the laws of Canada. The range shooting program must comply with all provincial and municipal regulations and satisfy Scouts Canada requirements for safe Scouting. Scouts, Venturer Scouts, and Rover Scouts may practise firearms range shooting with a lawful barreled weapon from which any object, shot, or bullet is thrown or can be discharged according to the laws of Canada. The firearms range shooting program must comply with all provincial and municipal regulations and satisfy Scouts Canada requirements for Safe Scouting. Firearms range shooting is a Category 3 activity. The Parent/Guardian Consent Form for Category 3 Activities and Out of Country Travel is required. Scouts, Venturer Scouts, and Rover Scouts may practise range shooting with weapons not covered above, according to the laws of Canada. This includes catapults, trebuchets, and similar weapons Potato cannons are not permitted Scouters must demonstrate to the Council Relationships Manager’s satisfaction that a proposed range shooting program complies with all provincial and municipal regulations and satisfies Scouts Canada requirements for safe Scouting. Related Policies & Standards Safety First Policy Prohibited Activities Standards Adventure Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Resources Shooting Club and Range Shooting Regulations of Canada Archery Canada Range Rules FAQs — Scouts Canada Online Support Centre Approved March 2023 Effective Date March 2023 Updates V2: Updated to reflect the use of compound bows.

Procedures

Supporting a Member Under Suspension Procedure

Policies

Swimming Standards

Swimming Standards Introduction Scouts Canada is committed to fun, safe adventures and using the water as an integral component of our outdoor learning environment. We believe that everyone involved in Scouts Canada should have the opportunity to be appropriately competent in swimming-related emergency aid to others e.g. National Lifeguard Standard, Bronze Cross or equivalent certification. This is part of our goal to prepare youth for success in life. When Sections organize swimming activities, including as part of an aquatic activity (e.g. canoe expedition), it is the responsibility of the Group Commissioner to ensure that the person(s) in charge is competent to lead the activity in the waters to be used and to ensure that the standards that follow are observed. Our Standards 1. These standards apply to public and private facilities. 2. The Group Commissioner approves all aquatic and / or swimming-activities and reviews risk management plans prior to commencement for all camping and outdoor adventures as part of the Camping and Outdoor Adventures Applications procedure. Aquatic / Swimming activities include, but are not limited to: swimming, paddling, canoeing, kayaking, windsurfing, paddle-boarding, boating and sailing. 3. All Scouting sections may participate in aquatic / swimming activities at public / municipal pools, established waterfronts (e.g. at Scouts Canada established camps and properties, provincial parks, conservation areas, municipal beaches) and third-party aquatic facilities, when the facility is: Staffed by aquatic personnel; Follows appropriate provincial/territorial regulations; and, Has lifesaving equipment readily available. In addition, for Beaver Colonies: the Scouter-in-Charge will ensure: a. The ratio of Colony youth to Scouters and parents/other adult helpers shall be 3:1 b. Scouters and parents/other adult helpers must be within arm’s reach of Beaver Scouts 4. Packs, Troops, Companies, and Crews may participate in swimming and aquatic activities at pools and waterfronts not supervised by certified lifeguards. The specific requirements depend upon the level of training and supervision available, either: (1) With qualified Aquatic Activity Supervisors, or (2) Without qualified Aquatic Activity Supervisors. With qualified Aquatic Activity Supervisors a. At least two aquatic activity supervisors for groups of between 1 – 25 swimmers must be on duty, positioned in the designated aquatic activity or swimming area. i. An additional aquatic activity supervisor is required for every additional 25 swimmers. b. The minimum qualification for an aquatic activity supervisor is a current Life Saving Society Bronze Cross (must be current within the last 24 months). c. Aquatic activity supervisors must provide a copy of their certificate to their Group Commissioner or appropriate supervisor. i. Youth who are being asked to assume an Aquatic supervisor role for an activity should be informed of the expectation and their parents should give consent. d. Where both designated aquatic activity supervisors are below the age of majority, a Scouter (age 18 or older) must be designated as a Lookout Scouter in addition to the aquatic supervision. i. Lookout Scouters provide additional supervision to swimmers from the pool deck or the shore at a waterfront. Lookout Scouters are dedicated to this task and are “on duty” (not cooking/multitasking/in the water swimming). e. Before beginning a swim period, the safety of the swimming area shall be established, clearly defined and communicated to the Group. i. When establishing the safety of the swimming area, all hazardous features should be considered and avoided: fast flowing rivers, proximity to waterfalls / rapids, proximity to debris, contaminated waters or weather-related events e.g. thunderstorms. ii. In non-established waterfront areas, Scouts Canada recommends all swimmers to have some type of appropriate footwear (e.g. water shoes or well secured sandals etc.) f. Each swimmer must complete a swim test annually in conditions that represent the aquatic activity. The swim test is composed of 2 parts: i. Swim 50 meters: continuous swimming, unaided, without touching the sides or bottom ii. Tread water for one minute – immediately following the 50 meter swim. g. Participants who do not pass the swim test may still participate, providing they wear a Personal Flotation Device (PFD). h. Aquatic activity supervisors will be identified to the swimmers prior to the commencement of swimming activities, and suitable attire is to be worn by the supervisors while on duty i. All swim groups must be organized under the paired “buddy system” Without qualified Aquatic Activity Supervisors e.g. while adventure camping, backpacking, canoe, kayak or sail tripping at a non-established waterfront. a. All swimmers must wear an approved, properly fitted, personal flotation device (PFD) or life-jacket at all times. b. At least two Scouters (age 18 or older) who act as Lookout Scouters for groups of 1 – 16 swimmers positioned in the designated aquatic activity or swimming area. i. An additional Lookout Scouter is required for every additional 8 swimmers. c. Before beginning a swim period, the safety of the swimming area shall be established, clearly defined and communicated to the group. d. Lookout Scouters will be identified to the swimmers prior to the commencement of swimming activities, and suitable attire (“ready to assist/intervene in the water”) is to be worn by the supervisors while on duty. e. Swimming capability of all swimmers must be known, and appropriate risk management considered. Swim tests are recommended, but not mandated. f. All swim groups must be organized under the paired “buddy system” 5. The minimum rescue equipment required for all aquatic activities is: a. First aid kit and related rescue equipment readily available that meets provincial or territorial requirements b. A communication device (e.g. cellular phone or radio) to contact emergency services c. A buoyant throwing assist attached to a line that is at least six millimetres in diameter and 15 metres in length. 6. Standing, exploring or playing in shallow water where the water level is approximately below mid-calf on all participants and safety of the swimming area has previously been established (e.g. slow-moving river, lake edge, wading pool, etc.) is permitted for all Beavers, Cubs, Scouts, Venturers and Rovers without additional personal flotation device (PFD) or life-jacket. Follow the supervision requirements specified for swimming in Sections 1 – 5. [1] The Lifesaving Society[2] Volunteer screening procedure[3] The Lifesaving Society[4] The Lifesaving Society recommends on backcountry trips that a throw bag with a 15 m is acceptable Related Policies & Standards Safety First Policy Adventure Standards Related Procedures Volunteer Screening Procedure Resources Emergency Response Plan- Junior Sections Emergency Response Plan- Senior Sections FAQs — Scouts Canada Online Support Centre Effective Date September 1, 2019 Updates June 21, 2019

Procedures

Temporary Suspension and Termination Procedure

Temporary Suspension and Termination Procedure Introduction This procedure describes how and when a Scouts Canada member may be suspended and/or terminated as a result of their conduct. Our Procedure Suspension 1. The Director of Safe Scouting may suspend a member pending review of the member’s behaviour. 2. Members may be suspended when: a. They are the subject of a criminal investigation or charge b. Their presence at Scouts Canada events may pose a risk to others c. They have committed or are alleged to have committed serious breaches of Scouts Canada Codes of Conduct 3. During periods of suspension, members shall not: a. Take part in any activity connected to Scouts Canada b. Enter Scouts Canada property or premises (including premises rented or leased by Scouts Canada) c. Wear the uniform or badges of Scouts Canada d. Contact youth members 4. A member is suspended while Scouts Canada verifies the facts of the allegations and determines whether that person may continue to be a member. 5. Periods of suspension should not normally last longer than 90 days. An extension of the period of suspension of up to 90 days may be approved by the Director of Safe Scouting. Any further extensions must be approved by the Executive Commissioner and CEO. When statutory investigations or criminal investigations/proceedings are ongoing, the extension of the suspension is renewed until final resolution of the matter. 6. Any breaches of the terms of suspension will be considered as grounds for immediate termination of membership (see 19 below). 7. It is also considered grounds for immediate termination of membership if any member facilitates or conceals a suspended member’s violation of the terms of suspension. 8. The Director of Safe Scouting will notify the suspended member of the reason for and conditions of the suspension in writing (the suspension letter), unless such disclosure would jeopardize any review or statutory investigation. 9. The suspended member must be informed of the conditions of suspension and offered a support person. These details will be confirmed in the suspension letter. 10. When the member to be suspended is under 18 years of age, they will be informed of the reason for and conditions of the suspension in the presence of their parents. 11. The Director of Safe Scouting will amend the member’s record to show that they are suspended. 12. A copy of the suspension letter will be provided to the relevant Commissioners. 13. The Director of Safe Scouting will determine whether members of the suspended member’s Group and their parents are to be informed of the suspension and/or the conclusion of the suspension. Review 14. The Director of Safe Scouting will assign to the Safe Scouting Department or the suspended member’s Council responsibility for reviewing the conduct of the suspended member. Where Councils are assigned to review the situation, suitably qualified and experienced Scouts Canada members will be assigned by the responsible Key 3 (the reviewer). The Director of Safe Scouting may authorize an external investigation conducted by suitably qualified individuals. Scouts Canada Members shall give their full co-operation to reviewers or investigators. 15. As soon as practical, a review of the situation must be conducted to allow the period of suspension to end. 16. In the event that a statutory investigation[1] is conducted, permission must be sought from the Director of Safe Scouting to proceed with a review. It may be necessary for Scouts Canada to wait for the outcome of a statutory investigation before completing its review. 17. Any review should seek to gather sufficient information to enable an informed decision to be made. The suspended member will be afforded an opportunity to provide a response and their version of the relevant facts. The reviewer or investigators must provide a concise written report to the Director of Safe Scouting for consideration. 18. Upon review of the written report, the Director of Safe Scouting may require a further review or work to be undertaken prior to making a recommendation to the National Review Board (NRB). 19. Periods of suspension will remain in place until the suspended member is advised in writing of the end of the period of suspension. Conclusion 20. The Director of Safe Scouting will make one of the following recommendations regarding the status of the suspended member to the NRB and the NRB will decide how the period of suspension will end. Periods of suspension may come to an end in three ways: a. With reinstatement and no further action b. With reinstatement and disciplinary action (see 22 below), additional training, or a change in role c. With termination of membership (see 24 below) 21. A suspended member must be promptly informed by the Director of Safe Scouting of the decision and the status of the period of suspension. 22. Disciplinary action imposed on the member may include, without limitation, a verbal or written warning, further training, conditions on membership, or reassignment and shall clearly outline any action required to address any outstanding issues. A copy of any written warning must be provided to the Safe Scouting Department. 23. Failing to comply with any disciplinary action or conditions of reinstatement is a serious matter. The NRB may terminate members who fail to meet any such conditions. Termination of Membership 24. Decisions to terminate members will be taken by the NRB. 25. The Director of Safe Scouting may require a specialist external assessment. 26. In the event that a suspended member is terminated by the NRB, the terminated member may appeal the decision made, pursuant to the Appeal Procedure. Appeals must be made to the National Key 3 (NK3) within 30 days of a decision to terminate a member. If a member has been terminated as a result of criminal charges, this period will be extended to 30 days beyond the final ruling of the court. 27. Decisions made by the NK3 are final. 28. Members over the age of 18 will be automatically terminated by the Director of Safe Scouting in the event of criminal charges. 29. An adverse report from a credible source (law enforcement, provincial child protective services, professional regulatory body, etc.) may invalidate an individual’s ability to meet our membership requirements. Appeals 31. Appeals are submitted to the Director of Safe Scouting. 32. Appeals are considered by the National Key 3 and are to be accompanied by supporting documentation with respect to the initial termination and as to the present and recent past good behaviour of the person, and any other information to justify a request for the reinstatement as a member of Scouts Canada. 33. The National Key 3 at their absolute discretion reserve the right to seek additional information and/or documentation from the subject in appropriate circumstances; however, shall be under no obligation to do so. 34. Appeal decisions will be communicated to the subject in writing. 35. Appeal decisions made by the National Key 3 are final. Related Policies & Standards Discipline, Temporary Suspension and Termination of Membership Policy Scouts Canada Code of Conduct Standards-backup June 14,2023 Related Procedures Supporting a Member Under Suspension Procedure Discipline and Performance Management Procedure Resources FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1] A review or investigation initiated or conducted in virtue of a Federal, provincial or territorial statute. Such Statutory Investigations may include, but are not limited to, police, family services, information and privacy commissions,. Professional organization (e.g. teachers, dentists, doctors, etc.).

Procedures

Third Party Use of Scouts Canada Property Procedure

Third Party Use of Scouts Canada Property Procedure Introduction Any time a third-party organization (non-profit organizations, societies, corporations, partnerships, trusts, cooperatives, or communal organizations but not including individuals and families) rents a Scouts Canada property, an approved contract must be administered and signed by the national properties department. Our Procedure 1. Before a Scouts Canada group or council enters into a rental contract with a third-party organization wishing to use Scouts Canada property, all Scouts Canada documents required regarding that specific property must be submitted.[1] 2. All parties shall complete and sign the approved rental contract. Please refer to the Contracts and Agreements Procedure. 3. Third parties must sign the Organizational Hold Harmless Agreement and provide proof of comprehensive general liability insurance with a minimum of $2-million coverage. Scouts Canada must be named as an additional insured for the use of Scouts Canada property. 4. Deposits are collected in accordance with the contract. 5. All Scouts Canada policies, standards, and procedures apply for the duration of the contract. 6. Invoices are issued consistent with Revenue Canada and provincial requirements. 7. All documents are stored according to the Retention and Storage of Records Procedure. Related Policies & Standards Safety First Policy Property Policy Drug and Alcohol Policy Related Procedures Contracts Procedure Resources FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1] Currently, the following documents are required. completed Continuing Business Strategy; approved Business plan; current Property Standards Workbook; assessment containing specific tax advice confirming whether third party rentals will impact taxation (income tax, property tax, commodity tax (GST-HST-QST) or charitable status for the property or Scouts Canada; where third party rentals impact income tax or property tax, there must be a business case that demonstrates the additional costs can be recovered; rental rate schedule demonstrating rates are market rate so as not to disadvantage commercial operations we may compete with; in the case of leased real property, the owner of the real property, fixtures, and equipment has provided prior written agreement for third party usage; and documents showing all facilities and equipment is fit and proper for purpose, has been correctly inspected, and is compliant with appropriate health and safety regulations as applicable.

Procedures

Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure

Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Introduction Scouts Canada differentiates two types of scenario when waivers, hold-harmless or reciprocal indemnification agreements (also called waivers) may be required to sign. Activities which Scouts Canada groups are “hosting” an event or activity, on another property (e.g. use of a building, school or a third-party contractor on behalf of Scouts Canada). In these cases, Scouts Canada is using the facility to host an activity, and more steps are required; refer to the Contracts Procedure. Activities in which Scouts Canada members “visit” an event or activity hosted or owned by a third-party require parental permission (e.g. indoor rock-climbing wall, downhill skiing, ziplines or high-ropes activities). In these cases, Scouts Canada permits parents / legal guardians to sign waivers on behalf of their children; however, Scouters cannot sign on behalf of the entire Section, Group or Council. In all of these cases, when you consider an activity: Make sure it is not a prohibited activity. Parents/guardians should be given sufficient information along with the waiver to make an informed decision whether to sign it or not. Allow enough time to deal with parental consultation or develop alternative plans. Scouters can only sign waivers for their own personal participation and that of their own children. Our Procedure When asked to sign a waiver, indemnification or hold-harmless agreement for visiting a location or participating in an adventure: Determine if it is Parental/Guardian permission, or if it is asking for it to be signed for the entire group. Scouters cannot sign on behalf of the entire Section, Group or Council. Inform your Group Commissioner. In the case of parental permission (i.e. “visiting” a location for an adventure): Scouts Canada permits parents/guardians to sign waivers on behalf of their children to participate in approved Scouting activities. Scouters are responsible to ensure that the proposed activity is not prohibited and that all participants have signed waivers and parent consent forms if appropriate. Discuss and agree upon the risk management for the proposed adventure. Discuss and agree upon the communication plan for parents/guardians. Related Policies & Standards Safety First Policy Prohibited Activities Standards Related Procedures Contracts Procedure Certificate of Insurance Procedure Resources Scouts Canada Reciprocal Indemnification Agreement FAQs — Scouts Canada Online Support Centre Liability Insurance Summary Effective Date March 2, 2019 Updates October 2, 2019

Procedures

Transfer a Rover Scout or Scouter Procedure

Transfer a Rover Scout or Scouter Procedure Introduction Volunteer Scouters and Rover Scouts sometimes transfer to an alternate Group within the same or different Council. Our Procedure This procedure applies to ‘Active’ Rover Scouts or Scouters wishing to transfer to a different Group. All requirements of ‘Active’ must be met prior to requesting a transfer. For Rover Scouts and Scouters whose MyScouts status is “Pending” or “Inactive” completion of the full ‘new Scouter’ screening interview and associated screening requirements is a pre-requisite. Rover Scouts and Scouters need to notify the Group they are leaving of their intentions. The Group must not make any changes to the member’s record at this time. If the Scouter knows which Group they want to transfer to, they contact the Group Commissioner to determine whether a role is available in that Group. If the Rover Scout knows which Crew they want to transfer to, they contact the Crew to learn more about their activities and expectations. If the Rover Scout or Scouter doesn’t know which Group they want to transfer to, they may use “Find A Group” to contact a Group to determine whether a role is available in that group. The Rover Scout or Scouter registers on MyScouts as a volunteer with the new Group. This creates a pending role on the member profile and a notification is sent to the Group’s MyScouts primary contact. Transferring Rover Scouts and Scouters need to be interviewed by the ‘receiving’ Group Commissioner or appropriate delegate (e.g. Crew President or Advisor); following the Interview guide for transferring Scouters and Rover Scouts. The results of the interview are recorded and entered into the Screening Checklist on the MyScouts/Volunteer Screening/Interview tab. The ‘receiving’ Group Commissioner, or delegate, conducts an in-person or phone reference check with the Group Commissioner of the Group the Rover Scout or Scouter is leaving, using the reference check questions in The Interview Guide for Transferring Scouters and Rover Scouts. The results of the reference check must then be recorded in MyScouts/Volunteer Screening/References. The Group Commissioner will not approve the appointment of the transferring member until the interview and reference check are recorded in MyScouts. The Group Registrar accepts the transfer using MyScouts/Member Options/Register Member feature. This adds a new role to the Rover Scouter or Scouter’s MyScouts profile. The Group Registrar deletes the previous roles from the profile of the Rover Scouter or Scouter who has transferred to their Group, and files the Interview Assessment Form. Related Policies & Standards Membership and Registration Policy Related Procedures Transfer a Youth Participant Procedure Volunteer Screening Procedure Resources Scouts Canada Support Centre — MyScouts FAQs MyScouts Registration Guide MyScouts Volunteer-Employee Directory — May be used to locate past Group Commissioner MyScouts Find-A-Group Scouts Canada Interview Guide for Transferring Scouters and Rover Scouts Scouts Canada Interview Assessment Summary FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates October 2, 2019

Procedures

Transfer a Youth Participant Procedure

Policies

Transportation Standards

Transportation Standards Introduction Parents are responsible for arranging transport of their children to and from Group and Section Scouting adventures. When we (Sections, Groups, Councils) arrange for transportation for a Scouting adventure, the following applies: Use of public or chartered commercial carriers is recommended Private vehicles should carry a minimum of $2 million third party liability insurance Anyone using a private vehicle should carry personal umbrella liability through their homeowners or tenants insurance equivalent to $1 million per passenger Our Standards 1. Parents are responsible for arranging transportation of their children to and from Scouting adventures. Parents may arrange transportation by family members or other parents taking children to and from the activity. 2. Supervision The Two Scouter Rule applies in all situations where Scouters are with youth, including while transporting youth.[1] 3. Chartered Commercial Transportation (Ground, Water, Air) The Scouter in charge must confirm that the owner, the vehicle(s), and operator(s) are correctly licensed and adequately insured in accordance with the laws of the province or territory in which the vehicles are being operated. Charter air flights organized in the name of Scouts Canada must be approved by the Executive Commissioners and Chief Executive Officer. 4. Commercial Transportation (Ground, Water, Air) For travel outside Canada, see the International Travel Standards. When travelling in Canada, the value of trip interruption insurance needs to be investigated. 5. Rented Vehicles Vehicles rented or leased for Scouting adventures are not covered by Scouts Canada insurance. Groups renting vehicles shall arrange third party liability and collision insurance with the rental company or with a qualified insurance broker to make sure they are adequately insured.[2] It is not permitted to rent passenger vans seating more than 7 persons. 6. Private Vehicles Scouts Canada’s insurance does not protect owners/drivers of privately owned vehicles used during or to and from Scouting adventures. Anyone driving Scouting members does so at their own risk. Scouts Canada insurance does not cover: Third-party liability claims The cost of damage to privately owned automobiles Deductible amounts, loss of discounts, or loss of use The Scouter in charge must confirm that private vehicles are licensed and insured and operated by correctly licensed and insured operators. 7. Towing individuals Behind a Vehicle Towing individuals behind a motorized vehicle of any sort (car, truck, tractor, ATV, snowmobile, boat, etc.) is a prohibited activity for all Scouts Canada events and activities, except in the specific circumstances outlined below in point 7.b. An exemption is made to this standard where a commercial business/operator (with appropriate commercial insurance coverage – as per 3. Chartered Commercial Transportation) above has been hired to facilitate one of these specific activities: Hay Rides and similar activities Parade Floats (where precautions are in place to ensure individuals cannot fall off the float, such as walls, seat belts, or guard rails. 8. Private Aircraft Private aircraft, not licensed or insured for commercial use, are not permitted to transport Scouts members on adventures. [1] See Two Scouter Rule [2] Carefully investigate the limits of credit card rental vehicle insurance before depending on it. There may be limits on the size of vehicle the coverage applies to and exclusions for transporting non-family members. The renter may be personally responsible for the damages while the credit card insurer investigates the claim. The rental vehicle company insurance may be more expensive but it may be the simplest and most reliable option. Related Policies & Standards Safety First Policy Requirements for Section Scouters Standards Key 3 Shared Leadership Policy International Travel Standards Adventure Standards Resources FAQs — Scouts Canada Online Support Centre Approved March 2023 Effective Date March 2023 Updates V2: Updated to reflect Towing Behind and Vehicle and Exceptions

Policies

Volunteer Screening Policy

Volunteer Screening Policy Board of Governors Approved May 5, 2018 Purpose Outlines the requirements for volunteer screening prior to someone volunteering with Scouts Canada. Our Commitment Volunteer screening is one of the core ways that we at Scouts Canada create a fun, safe environment for children, youth, and adults. Volunteer screening helps us to ensure that anyone interacting with youth knows their responsibilities; supports Scouts Canada’s mission and principles; and has the training needed to succeed in their role. Our Policy Volunteers and Rover Scouts may not participate in Scouts Canada activities or wear a Scouts Canada uniform until they: Complete all volunteer screening[1] and mandatory training requirements[2]. Are registered members of Scouts Canada. Parents and other adults[3] who assist Scouters may not participate in Scouts Canada activities until they have completed the non-member volunteer screening[4] and mandatory training requirements.[5] After assisting with five activities, parents and other adults must become registered Scouters to continue participation. Participation limit is cumulative and does not reset with each Scouting year. Companies that provide hired resource persons (e.g. canoe guides) must confirm that employees provide clean police record checks and that references are checked. We shall screen independent, hired resource people according to non-member volunteer screening requirements. When transferring between Groups, volunteers must be interviewed to determine their continued suitability as a volunteer. When a Scouter transfers between Sections or roles in the same Group, we recommend that there is a meeting to explain the Scouter’s new role and responsibilities. Related Policies & Standards Discipline, Temporary Suspension and Termination of Membership Policy Human Resources Policy Privacy Policy Youth Protection Policy Related Procedures Volunteer Screening Procedure Police Record Check Exception Procedure Transfer a Rover Scout or Scouter Procedure Resources Supervision Guide for Scouting Activities Volunteer Screening: It’s Our Duty (online training) FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1] [2] [3] [4] [5] Volunteer Screening Procedure

Procedures

Volunteer Screening Procedure

Volunteer Screening Procedure Introduction Scouts Canada requires that all applicants for roles with Scouts Canada comply with this procedure before they participate in any Scouting activities. This procedure is not applicable to youth: Beaver Colony, Cub Pack, Scout Troop or Venturer Company participants. This procedure is applicable for Rover Scouts. Our Procedure 1. This procedure describes the minimum mandatory requirements for volunteer Screening prior to participation in any Scouting activities and applies to all: a. Scouters b. Rover Scouts c. Parents/guardians and other adult resource people d. Venturer Scouts acting as Youth Offers of Service at major events e. Businesses and organizations whose employees and volunteers participate in Scouts Canada activities 2. The responsible Commissioner, or delegate, provides applicants with: a. A job or role description b. An explanation of the volunteer screening steps and expectations c. A link to the Scouts Canada Code of Conduct 3. All persons applying to become a registered Scouter or Rover Scout must create a MyScouts profile and register as a volunteer on MyScouts.ca. 4. When applicable, each applicant will be interviewed according to Scouts Canada’s Screening Interview Guide. a. The Interview Guide for Youth-Aged Applicants is also used when applicants are less than 18 years of age. b. Interviews will: i. Be conducted by at least two interviewers that have completed the necessary interview training ii. Respect the confidentiality of the applicant’s information iii. Confirm whether the applicant will accept the role or not iv. Determine whether the applicant is acceptable or not v. Result in a screening checklist being recorded on the Applicant’s MyScouts profile c. Applicants and references may not be related by blood, adoption or marital status. d. Applicants under 18 years of age, who are Scouts Canada members, must provide their contact Section Scouter or Group Commissioner as a reference. e. Rover Scouts or Scouters transferring between Groups must follow the Transfer a Rover Scout or Scouter Procedure. 5. New Scouts Canada applicants (Scouters) must provide Scouts Canada with five references. Scouts Canada will contact at least three of the references and record the information received. Scouts Canada will then conduct such further inquiries as may be reasonably necessary. The five references provided must include: a. A co-worker or workplace supervisor i. Where the applicant is either unemployed, a stay-at-home parent, a long-term retiree, a young applicant or a person with no work history, this requirement can be excluded. b. If the individual has volunteered with another youth-serving organization, a person from the organization. i. Where the applicant has volunteered with another organization and has not provided a reference from that organization, the file is referred to the Safe Scouting Department c. At least two references who have known the applicant for the past five years d. Others who can attest to the person’s character e. More character references, when a workplace or youth-serving organization reference cannot be provided f. In the case of a failed reference, the fail will be reviewed by Safe Scouting, or as delegated. The applicant will not proceed until approval has been granted. 6. Applicants must read, agree to be bound by and sign (annually) the Scouts Canada Code of Conduct (Adult or Youth Scouter). 7. Clean Police Record Checks are mandatory for all volunteer applicants 18 years of age and older. a. A clean PRC means: i. No criminal record, as defined by the Criminal Records Act ii. No pardon(s) for a sexual offence as set out in the recent amendments of the Criminal Records Act iii. No outstanding criminal charge(s), including no stayed charges iv. No order(s) made in the interest of safety under the criminal code which would restrict the applicant’s access to weapons, firearms, or explosives v. No contact, access or behaviour restriction(s) with any person vi. No order(s) made under the child protection legislation which is intended to restrict the applicant/member's access to children vii. PRC submitted must be recent to within 3 months vii. PRC must explicitly state it was requested on behalf of volunteering for Scouts Canada b. As part of ongoing screening, a new Police Record Check must be submitted every three years. Scouts Canada reserves the right to conduct or request a Police Record Check for any volunteer at any time. c. Should an applicant not be able to provide a clean Police Record Check, that person may apply for an exception. Please see the Police Record Check Exception Procedure. d. In addition to a PRC, the applicant must: i. include a Vulnerable Sector Screening recent to within 3 months when applying to be a Scouter ii. meet Scouts Canada PRC/VSS requirements for appointment iii. include a provincially based Child Abuse Registry check (residents of Manitoba and Nova Scotia only) 8. All applicants must commit to the minimum mandatory learning and development required to have competency to safely facilitate the Canadian Path program. a. All applicants must complete Scouting Fundamentals, including Respect in Sport for Activity Leaders, before appointment. 9. The responsible Commissioner may approve the appointment, after reviewing the interview assessment, reference checks and Police Record Check. Parent Helpers, Other Adult Resource People including Hired Resource People (e.g. Canoe Guides) and Support Workers for Youth with Disabilities 1. Parents/guardians and other adults: a. Do not count in the Two-Scouter Rule or Youth:Scouter ratio b. May not be with youth unless supervised by Scouters 2. There are two categories of parents at Scouting activities: a. Parents/guardians who attend to watch the activities or assist their child in the activity b. Parents/guardians who attend to assist the Scouters as program instructors, first aiders, etc. 3. Parents and other adults who assist Scouters at more than five Section activities must apply to become a registered Scouter, be screened as per the Volunteer Screening Procedure and complete all volunteer screening and mandatory training requirements. 4. Other adults include, but are not limited to: a. Individual resource people (paid or volunteer) b. BP Guild members who are not members of Scouts Canada c. Employees of companies that provide resource people (e.g. canoe guides) d. Support workers for persons with disabilities 5. Parents/guardians complete a Myscouts profile when they register their child. Other adults who assist Scouters do not need to complete a Myscouts profile. 6. Parents/guardians and other adults are expected to sign the Scouts Canada Adult Code of Conduct before participating in activities with their children or assisting Scouters. 7. Parents/guardians and other adults who are assisting Scouters at an overnight activity must submit a clean Police Record Check and Vulnerable Sector Screening, Child Abuse Registry Check (applicable provinces only) and complete Safe Scouting for Parents online training before participating. 8. Where a support worker is provided by an agency, the agency must demonstrate to the Council Relationship Manager that their employee has been screened to the same standard as a Scouts Canada volunteer. 9. Where the support worker is not provided by an agency, they are screened as an “other adult” pursuant to the current procedure. Venturer Scouts acting as Youth Offers of Service at Major Events 1. Venturer Scouts acting as a Youth Offers of Service at Major Events: a. Help Scouters to organize and run activities at Major Events as defined in the Event Standards b. Do not count as Scouters for the purposes of the Two-Scouter Rule and youth:Scouter ratio c. Must have their role explained to them by event organizers 2. Prior to attending the major event, Youth Offers of Service must: a. Sign the Scouts Canada Code of Conduct (youth) b. Provide a written letter of reference from their Company Scouter indicating suitability for the role c. Complete Scouting Fundamentals training, including Respect in Sport for Activity Leaders Parents of Youth Offers of Service must contact the Help Centre to enable web-access to their child’s Myscouts profile in order to complete the required screening and training. Volunteer Screening Requirements New Scouts Canada Members Parents and Other Adults who are not registered members of Scouts Canada Scouters under 18 years of age (including CYCs) Rover Scout Participant Scouters 18 years and older Parents, or Other Adults attending regular meetings, day outings Parents staying overnight at activities – not helping Scouters Parents or Other Adults supporting Scouters at overnight activities Complete Application Yes Yes Yes No No No Interview Yes Yes Yes No No No Provide Five References Yes Yes Yes No No No Sign Code of Conduct Annually Yes Yes Yes Yes Yes Yes Submit Clean Police Record Check (PRC) No Yes Yes No No Yes Submit Volunteer Sector Screening (VSS) No No Yes No No Yes Complete Scouting Fundamentals Yes Yes Yes No No No Complete Safe Scouting for Parents No No No No Yes Yes Role Explained to Youth No No No Yes Yes Yes Must be Supervised with Youth No No No Yes Yes Yes Counts in Scouter-Youth Ratio Yes Yes Yes No No No Must have Completed Wood Badge I No No No No No No Screening Requirements for Scouts Canada Members Transferring to a New Group or Council Scouter under 18 (including CYCs) Rover Scout Scouters 18 years and older Apply to join new group Yes Yes Yes Sign Code of Conduct Yes Yes Yes Check reference with last Commissioner Yes Yes Yes Must have completed Wood Badge I Yes No Yes Police Record Check has been renewed in last three years No Yes Yes Renew Volunteer Sector Search No No No Interview Yes Yes Yes Screening Requirements for Scouters and Rover Scouts Renewing in the Same Group Scouter under 18 (including CYCs) Rover Scout Scouters 18 years and older Application No No No Sign Code of Conduct Yes Yes Yes Must have completed Wood Badge I Yes No Yes Police Record Check has been renewed in last three years No Yes Yes Renew Volunteer Sector Search No No No Screening Requirements for Youth Offers of Service at Major Events Youth Offer of Service (OOS) MyScouts Profile Yes Role and expectations explained Yes Sign Youth Code of Conduct Yes Letter of Reference from Company Scouter Yes Complete Scouting Fundamentals training Yes Complete Respect in Sport for Activity Leaders training Yes Role explained to youth Yes Must be supervised when working with youth participants Yes Counted for the Two-Scouter Rule and Scouter-Youth Ratio No Related Policies & Standards Discipline, Temporary Suspension and Termination of Membership Policy Member Disclosure Protection (Whistleblower) Policy Scouts Canada Code of Conduct Standards Volunteer Screening Policy Related Procedures Member Disclosure Protection (Whistleblower) Procedure Supporting a Member Under Suspension Procedure Temporary Suspension and Termination Procedure Resources Supervision Guide for Scouting Activities ScoutSafe App Child Abuse Registry Screening — Scouter Guidelines — Manitoba Child Abuse Registry Screening — Scouter Guidelines — Nova Scotia Child Abuse Registry FAQs Event Management Playbook — Design Stage Police Record Check (PRC) Verification and Submission Process — Help Centre Approved V3: June 5, 2020 V2: January 8, 2020 V1: June 7, 2019 Effective Date V3: June 5, 2020 V2: January 16, 2020 V1: July 1, 2019 Updates V3: Updated to include the requirement for provincial based Child Abuse Registry checks (CAR) for the residents of Manitoba and Nova Scotia. V2: Removal of Employees from this procedure; Addition of Youth Offers of Service at major events; Additional reference guidelines; PRC Requirements.

Policies

Watercraft Standards

Watercraft Standards Introduction Whether paddling, sailing, or enjoying another kind of watercraft activity, being out on the water is fun for Scouting youth of all ages. Safety is always our first consideration. Our Standards When Scout Councils/Groups provide watercraft programs/activities, it is their responsibility to ensure that the person(s) in charge is competent to operate a watercraft program activity on the waters to be used, and to ensure that the regulations that follow are observed. When Sections provide watercraft programs/activities, it is the responsibility of the Group Commissioner to ensure that the person(s) in charge is competent to operate a watercraft program activity on the waters to be used. The following standards must be met for all watercraft activities. Watercraft used for Scouting purposes must meet Transport Canada/Coast Guard regulations. In addition to the regulations of Transport Canada/Coast Guard, watercraft used for Scouting purposes must: Be equipped with painters or end loops Carry a spare plug, if equipped with drain holes Each small watercraft, if full of water, must be capable of remaining afloat supporting its occupants (this may necessitate the addition of buoyancy materials) When travel at night is necessary, watercraft not required by law to carry navigation lights must be equipped with a flashlight or lantern in order to make their presence known Members taking part in watercraft activities must have a knowledge of hypothermia, its symptoms, and treatment Scouts Canada Safety Equipment Standards apply to watercraft activities Scouts Canada Swimming Standards apply to all watercraft activities (including but not limited to: paddling, canoeing, kayaking, windsurfing, paddle-boarding, boating and sailing). Related Policies & Standards Safety First Policy Safety Equipment Standards Swimming Standards Resources Emergency Response Plan - Junior Sections Emergency Response Plan - Senior Sections Lifejackets and PFDs safety tip FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates August 27, 2019

Policies

Winter Sports Standards

Winter Sports Standards Introduction To embrace winter is to be Canadian! Some of the most challenging adventures in Canada can be during winter – where we test both our resolve, survival and adventure skills and our good judgement. Scouts Canada believes all youth should have the experience of knowing how to embrace winter: have fun and enjoy the outdoors in the winter months. Winter camping is an experience available to all youth of all ages, with progressively more adventure and challenge for older sections. In addition to winter camping, winter sports and outdoor adventures present opportunities for leadership and personal skill development, accessible through Scouting, and often a first for many youth: cross-country skiing, ice skating, sledding, ice fishing, and snowshoeing. Essential ingredients for fun include skill training and an awareness of the hazards unique to these activities. Snow conditions, hazardous terrain, special clothing needs, and emergency survival are important issues for a safe and successful experience. Our Standards This standard should be used as an addition / extension to the Adventure standards for winter conditions. 1. The Standard applies to all Councils, Groups and Sections conducting adventure activities in winter conditions. 2. The objective of this Standard is to ensure that all winter-condition adventure plans are developed and implemented with full alignment to Scouts Canada’s expectations of safety, planning and preparation, adventure and high-quality program delivery to meet and exceed the expectations of our parents and youth. 3. The Group Commissioner and Scouter-in-Charge ensures: All winter activities must be supervised by a designated person who is experienced in the particular skills and equipment involved in the activity. Note: In most instances this will be the designated Scouter-in-Charge. In instances where older youth are unsupervised (e.g. Venturers) – there must be a designated youth who is suitably experienced. The Group Commissioner should satisfy themselves that appropriate supervision has been considered depending on the number of participants, the type of activity, and environmental conditions. Winter sports activities embody intrinsic hazards that vary from sport to sport and may require different risk management for the elimination or reduction of risk. All participants know, understand, and respect the rules and procedures for the planned safe winter activity. The applicable rules should be presented and learned before the outing, and all participants should review them just before the activity begins. Participants are aware of the potential hazards of any winter sport before engaging in it. Scouters should emphasize preventing accidents through adherence to safety measures and proper technique. Appropriate personal protective equipment is available for all activities. This includes the use of helmets for all participants engaged in winter sports in which there is the potential for an incident that could lead to a serious head injury. The use of helmets is required, by all participants, for the following winter activities: skating, downhill skiing, snowboarding and tobogganing. For winter sports such as skiing and snowboarding, that utilize specialized equipment, it is essential that all equipment fit and function properly. The Scouter-in-Charge is familiar with the physical circumstances of each youth participant and make appropriate adjustments to the activity or provide protection as warranted by individual health or physical conditions. When youth are engaging in downhill activities such as sledding or tobogganing, plans are in place to minimize the likelihood of collision with immobile obstacles. Use only designated areas where rocks, tree stumps, and other potential obstacles have been identified and marked, cleared away, shielded, or buffered in some way. 4. Completed and signed Adventure Application Forms (AAF) and required attachments shall be submitted to the Group Commissioner before the adventure takes place. 5. Scouts Canada Adventure Standards apply to all winter-conditions adventures (including but not limited to: snow-shoeing, winter hiking, ice-climbing, skiing, ice-fishing, tobogganing and sledding). Special Considerations: Like all adventures there is a need for planning, but in winter, there are special considerations that need to be considered[1]: Competent Supervision. The Scouter in Charge should have sufficient experience (and training where practical and appropriate) in the type of adventure being planned. Equipment. Winter conditions present unique gear-selection and menu planning challenges. Special attention must be given to individual and group gear selection. A gear list should be provided to all participants by an experienced Scouter, and a discussion of gear held with all participants prior to the adventure. When sleeping in unheated tents or structures, Scouters should consider inspecting the gear of inexperienced youth. Special attention should be given to menu planning to ensure sufficient calories for cold- and wet-weather conditions. Equipment should be checked to ensure good condition for the activity and proper maintenance while in use. Scouts should be adequately clothed, and camping gear should be a suitable quality and weight. Physical Fitness. Scouters and youth should be suitably fit for the activity. Periodic rests while building snow caves and engaging in other strenuous cold-weather activities will help prevent accidents and overheating. A focus on staying hydrated during winter activities is essential. Buddy System. All youth should be in a minimum of pairs. Planning. Winter offers different challenges – variable weather, snow and ice conditions, cold rain or sleet, water access, fire and survival materials availability, and low temperatures. Activities must follow a plan that has been conscientiously developed, and special attention must be giving to gear and menu selection. Distances traveled in winter significantly vary by mode of transport, prevailing conditions and experience. Safe Camping. The site must be assessed to determine whether an area for winter camping is well-suited and free of hazards (not normally present in spring or summer) e.g. Proximity to lake ice, dead overhanging trees, drifting snow, crevasses, avalanche fans etc. Weather Readiness. Weather conditions, potential hazards, and the appropriate responses should be understood and anticipated – plan for change. Snow and ice conditions can vary widely with temperature and other conditions. Before engaging in activities such as snow caving or walking onto lake ice a qualified Scouter must test or otherwise verify that conditions are safe for the activity. Discipline. Rules are effective only when followed. All participants should know, understand, and respect the rules and procedures for a safe winter camping experience. Applicable rules should be discussed prior to the outing and reviewed for all participants when leaving for the winter campout. [1] Adapted after the Boy Scouts of America – National Cold-Weather Camping Development Center at Northern Tier- www.ntier.org. Visit this site for comprehensive winter camping preparation information. Related Policies & Standards Safety First Policy Adventure Standards Emergency Management Standards First Aid Standards Incident Management Standards Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Transportation Standards Safety Equipment Standards Resources Leave No Trace Principles (http://www.leavenotrace.ca/principles) BSA Winter Adventure Advisor’s Guide: (https://filestore.scouting.org/filestore/NorthernTier/pdf/2018_19_Winter/2018_2019_OKPIK_ADVISOR_PLANNING_GUIDE.pdf) HydroOne / Parachute – Helmet selection Scouts Canada Online Support Centre FAQ Effective Date October 1, 2019

Policies

Workplace Anti-Harassment and Violence Prevention Policy

Workplace Anti-Harassment and Violence Prevention Policy Board of Governors Approved May 5, 2018 Purpose Seeks to prevent and eliminate workplace violence, harassment, bullying, and other unacceptable forms of behaviour. Our Commitment We are committed to preventing harassment, violence, bullying, and other unacceptable forms of behaviour in the workplace. Our Policy At Scouts Canada, we recognize that harassment and violence are workplace occupational health and safety hazards that can cause physical and emotional harm. We believe that every employee[1] has the right to work in a professional atmosphere that promotes equal opportunity and is free from all forms of harassment and violence. We prohibit any form of violence and unlawful harassment, including harassment based on the Prohibited Grounds outlined in Scouts Canada’s Diversity and Inclusion Policy. We will not tolerate, ignore, or condone workplace harassment and/or violence against or by any employee. We prohibit any physical or verbal threats (with or without the use of weapons), intimidation, or violence in the workplace in an effort to minimize risk of injury or harm resulting from violence to Scouts Canada employees. We will take every reasonable precaution, and implement measures, to prevent violence and harassment and protect all employees from potentially violent situations. We provide employees with information, tools, and strategies to prevent and respond to workplace violence from all possible sources, including other employees, managers, volunteers, strangers, and domestic/intimate partners. We provide training to all employees and contractors who act on behalf of Scouts Canada. We ensure that harassment and workplace violence complaints are received and addressed quickly and confidentially. We ensure employees feel supported and have recourse to appropriate mechanisms for redress. If you are found to have engaged in workplace violence, you may be subject to disciplinary action up to and including termination of your employment or contract. If you make a false complaint of violence or harassment, or provide false information about a complaint, you will be subject to our disciplinary procedures up to and including termination of employment or contract. Our third-party partners, or companies with which we work, will adhere to this policy. Alternatively, and on approval from us, they may apply their own similar corporate policy. Related Policies & Standards Accessible Customer Service Policy Member Accommodation Policy Scouts Canada Code of Conduct Standards-backup June 14,2023 Related Procedures Member Accommodation Procedure Accessible Customer Service Procedure Resources Scouts Canada Inclusion Fact Sheets FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1] Employees include permanent part or full time, consultants, contractors, or other service providers who may provide services on Scouts Canada premises.

Procedures

Workplace Anti-Harassment and Violence Prevention Procedure

Workplace Anti-Harassment and Violence Prevention Procedure Introduction The purpose of this document is to establish operating procedures for dealing with harassment and workplace violence. Scouts Canada has put these procedures in place in an effort to provide the safest possible work environment for our employees. If you have any questions regarding these procedures, contact your manager. This procedure applies to all Scouts Canada employees. Our Procedure Domestic Violence Domestic violence may put a targeted employee at risk, and may also pose a threat to co-workers. Employees are expected to report to their manager upon becoming aware of domestic violence that would likely expose an employee to physical injury in the workplace. The manager will inform their Director and Human Resources of the threat of domestic violence entering the workplace and will investigate and address these concerns on a case-by-case basis. This could involve creating an individual safety plan for a targeted employee while he or she is in the workplace. The safety plan will be developed in consultation with the employee. In developing the plan, the manager and employee will work with the police, courts, or other organizations who may already be involved. The privacy of the individual must be balanced with ensuring the safety of others. Work Refusal Employees may refuse work if they have reason to believe that workplace violence is likely to endanger them. This situation should be immediately raised with the manager, who will in turn notify Human Resources or the Director, Child & Youth Safety (CYS). Until an investigation into the work refusal is complete, the employees will remain in a safe place as close to their work area as possible (unless assigned other work). They must also be available during normal working hours for any investigation. Special Circumstances An employee that has a legal court order (e.g. restraining order or “no-contact” order) against another individual is encouraged to notify his or her manager and to supply a copy of that order to the Human Resources department. All records of violence reports, and subsequent investigations, are considered confidential and will not be disclosed to anyone except to the extent required by law. In cases where criminal proceedings are forthcoming, we will assist police agencies, attorneys, insurance companies, and courts to the fullest extent. Disciplinary Measures and Corrective Action If Scouts Canada determines that any employee has been involved in violent behaviour or unacceptable conduct related to another employee, immediate disciplinary action will be taken. Such disciplinary action may involve counselling or a formal warning and could result in immediate dismissal without further notice. This procedure must never be used to bring fraudulent or malicious complaints against employees. If it is determined that any employee has knowingly made false statements regarding an allegation related to violence, immediate disciplinary action will be taken. As with the case of dishonesty, disciplinary action may include immediate dismissal without further notice. Measures and controls will be implemented to address identified hazards of workplace violence. Reporting All employees have the obligation under the Occupational Health and Safety Act to report to their manager incidents of workplace violence that are experienced or witnessed. If the employee’s manager is involved in the workplace violence, the employee shall contact the next-level manager. In all cases, the employee shall follow the reporting procedures as outlined below. Complaints that Pose an Immediate Risk of Physical Injury. The employee or the manager shall immediately call 911. If the employee initiates contact with police, the employee shall notify their manager. The manager shall arrange for a safe place that is as near as reasonably possible to the employee’s work station. In conjunction with the police, the manager will ensure that the employee is kept safe and separated from the alleged perpetrator. The affected employee(s) must remain in the safe place and be available for investigation. The manager must complete the Scouts Canada Incident Reporting Form 91-112 within 24 hours of the incident or concern being reported to them and submit it to the national headquarters. Complaints that do not Pose an Immediate Risk of Physical Injury. An employee who experiences workplace violence shall report to his or her manager any incidents or concerns regarding possible incidents of workplace violence. The manager shall review the complaint and consider whether interim measures are required for the protection of the employee. The manager considers whether an informal resolution to the complaint is possible. The manager may seek advice from the local police when determining an appropriate resolution. The manager must complete the Scouts Canada Incident Reporting Form within 24 hours of the incident or concern being reported to them and submit it to the national headquarters. Incidents of Domestic Violence. For situations involving domestic violence that would likely expose an individual to physical injury on company property, the Director of Child & Youth Safety or Manager (CED/Operations Manager) must meet with the individual and develop a safety plan, in consultation with the policy, courts, or other agencies that may already be involved if necessary, and identify measures that may be taken by the individual and Scouts Canada to increase the individual’s safety. Review and revise the plan as necessary. Human Resources is responsible for informing the affected department and disclosing only as much information (including personal information) about the situation as necessary to protect the individual and employees from physical injury. Informal Reporting of Harassment. If you believe you have been personally harassed, you may: Confront the harasser personally or in writing, pointing out the unwelcome behaviour and requesting that it stop. Discuss the situation with the harasser’s manager, your manager, or any other manager other than your own. Any employee who feels discriminated against or harassed can and should, in all confidence and without fear of reprisal, personally report the facts directly to the manager. Formal Reporting of Harassment. If you believe you have been personally harassed, you may make a written complaint. The written complaint must be delivered to Scouts Canada’s Executive Director of Human Resources and Volunteer Services. Your complaint should include: The approximate date and time of each incident you wish to report. The name of the person or persons involved in each incident. The name of any person or persons who witnessed each incident. A full description of what occurred in each incident. Once a written complaint has been received, Scouts Canada will complete a thorough investigation. Harassment should not be ignored. Silence can be, and often is, interpreted as acceptance. The investigation will include: Informing the harasser/s of the complaint. Interview of the complainant, any person involved in the incident, and any identified witnesses. Interview of any other person who may have knowledge of the incidents related to the complaint or any other similar incidents. A copy of the complaint, detailing the complainant’s allegations, is then provided to the respondent(s). The respondent is invited to reply in writing to the complainant’s allegations and the reply will be made known to the complainant before the case proceeds further. Scouts Canada will do its best to protect from unnecessary disclosure the details of the incident being investigated and the identities of the complaining party and that of the alleged respondent. During the investigation, the complainant and the respondent will be interviewed along with any possible witnesses. Statements from all parties involved will be taken and a decision will be made. If necessary, Scouts Canada may employ outside assistance or request the use of our legal counsel. Employees will not be demoted, dismissed, disciplined, or denied a promotion, advancement, or employment opportunities because they rejected sexual advances of another employee or because they lodged a harassment complaint when they honestly believed they were being harassed. Where it is determined that harassment has occurred, a written report of the remedial action will be given to the employees concerned. If the complainant decides not to lay a formal complaint, Executive Director of Human Resources & Volunteers Services or other senior management may decide that a formal complaint is required (based on the investigation of the incident) and will file such document(s) with the person(s) against whom the complaint is laid (the respondent(s)) and the Board of Governors. If it is determined that personal harassment has occurred, appropriate disciplinary measures will be taken as soon as possible. Complaint Resolution Procedures Informal Resolution The manager who receives a complaint of workplace violence that appears to be capable of resolution informally shall use reasonable efforts to assist the complainant in effecting informal resolution. Efforts at informal resolution should include a meeting with the appropriate parties, who have been provided the details of the complaint and the opportunity to respond. At this stage, the manager may also seek assistance from Human Resources to find a resolution. Once a resolution is reached, corrective action must be taken by the appropriate parties. A resolution must be communicated to the complainant in writing. If informal resolution is not possible, then the manager shall forward the complaint to Human Resources for action and initiate a formal investigation if necessary. Upon receipt of a complaint, Human Resources shall initiate a formal investigation. Formal Investigation As soon as a request for a formal workplace investigation is received, Human Resources shall appoint an investigator and the investigation shall proceed on a confidential basis. The investigator will be responsible for establishing the facts. The investigator will interview the complainant and any witnesses identified as having knowledge of the incident. The investigator will interview the respondent to obtain the respondent’s response to the allegations in the complaint. The investigator will prepare and submit a report summarizing the facts and findings and conclude whether there is: Sufficient evidence to substantiate a finding of violation of the policy. Insufficient or lack of credible evidence to substantiate a finding of violation of the policy. No credible evidence to substantiate a violation of the policy. Copies of the report will be distributed to: Human Resources. Complainant(s). Respondent(s). Based on the findings, the manager in consultation with Human Resources shall determine a resolution to the matter. The resolution must be communicated to the complainant in writing. Responsibilities Shared Responsibility Everyone involved with Scouts Canada shares a responsibility for creating and maintaining an environment free of workplace violence and harassment. Every effort must be made by all those affected to work toward the resolution of complaints. Anyone who witnesses workplace violence or harassment is responsible for bringing it to the attention of their manager and participating in the investigation of the complaint. Scouts Canada’s Role Ensure that all known incidents of workplace violence or harassment are investigated to the extent appropriate, based on the nature of each incident and the actual or potential threat it poses to employee safety. Take all reasonable and practicable measures to protect employees who, acting in good faith, report workplace violence or harassment or act as witnesses, from reprisal or further violence or harassment. Review hazard assessments annually or as changes to job responsibilities or environment occur, and revise the assessment as needed. Review annually the effectiveness of actions taken to minimize or eliminate workplace violence or harassment and make improvements to procedures as required. Managers’ Role Responsible for understanding what constitutes violent behaviour or harassment and communicating to all employees that violence, abuse, and harassment will not be condoned or ignored. Being a role model with respect to appropriate conduct at work and promoting a non-violent workplace that is free of harassment. Taking all complaints of violence and harassment seriously and promptly and diligently investigating any alleged incident. Implementing any follow-up actions as required. Employees’ Role Act respectfully in their interactions with all members of Scouts Canada. Abide by the requirements of this procedure and the Code of Conduct. Report any harassment, violence, or potentially violent situations immediately to management, CYS, or Human Resources. Cooperate in Scouts Canada’s efforts to investigate and resolve matters of workplace violence and harassment. Participate in training as required. Related Policies & Standards Workplace Anti-Harassment and Violence Prevention Policy Resources FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019

Policies

Youth Protection Policy

Procedures

Youth Protection Reporting Procedure

Youth Protection Reporting Procedure Introduction Everyone has a duty to ensure the safety of children and youth. We must protect youth from all forms of child abuse — whether physical, sexual, or emotional — and neglect. We must be alert to inappropriate sexual behaviour between youth. We also need to monitor the welfare of youth. This procedure describes how and when Scouters and other adults act upon and report allegations of abuse, neglect, and concerns about the welfare of children and youth. In the event of any doubt or uncertainty, it is your duty to contact Safe Scouting 1-800-339-6643 (24 hours). The safety and protection of youth must take precedence over all other matters. Our Procedure If a young person discloses abuse by someone: Allow the child to speak freely without interruption, and accept what you are told Offer reassurance and understanding; do not make any judgment or show emotion Explain that you can get help and must report the information to authorities Ensure the child is safe from harm; if there is immediate risk call 911 Write down what you have been told, using the youth’s words when possible. Sign and date your notes. Ensure that there is no further risk to any child during Scouting activities Immediately report to: Provincial child protective services or police The Safe Scouting Department (1-800-339-6643, 24 hours) If you are worried about the welfare of a youth or their safety (including neglect, self-harm, homelessness): Make notes of your concerns, what you saw, heard, or witnessed. Sign and date them Ensure the child is safe from harm. Call 911 if there is an immediate risk Immediately report to: Provincial child protective services or police The Safe Scouting Department (1-800-339-6643, 24 hours) If you receive a complaint or allegation about any Scouter: Immediately inform your Group Commissioner Make notes of the allegation using the complainant’s words, sign, and date them Immediately report to: Provincial child protective services or police The Safe Scouting Department (1-800-339-6643, 24 hours) If a complaint or allegation is made about you, immediately inform your Group or Council Commissioner. When you notify the Safe Scouting Department (1-800-339-6643, 24 hours), you will need to provide all of the information you have. Do not withhold any information. Anyone has a right to raise concerns or report allegations in confidence without fear of repercussions or other adverse effects. If you are in any doubt, contact the Scouts Canada Safe Scouting Team. The team can assist with contacting child protective services or police. Related Policies & Standards Youth Protection Policy Workplace Anti-Harassment and Violence Prevention Policy Related Procedures Preventing and Responding to Bullying and Harassment Procedure Workplace Anti-Harassment and Violence Prevention Procedure Resources List of provincial child protection authority contact phone numbers FAQs — Scouts Canada Online Support Centre Event Management Playbook — Design Stage Approved V2: December 2019 Effective Date March 2, 2019 Updates V2: Removal of the term "area"

Policies

Zip Lines, Climbing Walls, Challenges and Rope Course Standards

Zip Lines, Climbing Walls, Challenges and Rope Course Standards Board of Governors Approved May 5, 2018 Introduction Challenge courses, ropes courses, climbing walls, and zip lines help teams or participants learn to work together, solve problems, and accomplish goals. These standards ensure the safety of Scouts of all ages so they can go beyond their comfort zone, contributing to their social, physical, intellectual, character, emotional, and spiritual development. Our Standards These standards apply at all Scouts Canada properties and activities. All zip lines, climbing walls, challenge and ropes courses must be constructed, inspected, maintained, secured, and operated according to provincial/territorial government regulations. Where provincial government regulations do not exist, all zip lines, climbing walls, challenge and ropes courses must be constructed, inspected, maintained, secured, and operated according to standards set by the Association for Challenge Course Technology[1](ACCT). Zip line, climbing wall, challenge and ropes course construction, including renovations and additions, must be approved according to the Property Transaction Approval Procedure. Temporary and permanent structures must all be constructed, inspected, maintained, secured, and operated according to ACCT standards. Regardless of the number of users or the permanence of the elements, the ACCT standards apply. All structures must pass annual inspection by a person who meets the definition of an ACCT qualified inspector (Quality Course Professional). Programs and activities on challenge courses, ropes courses, climbing walls, and zip lines must be operated according to ACCT operations standards. Safety equipment for challenge course, rope course climbing walls, and zip line activities must meet ACCT standards. The personnel leading activities must be certified according to ACCT training standards. Everyone planning and leading these challenging activities must be certified according to ACCT standards. The activities and apparatus at Scout property and activities must meet ACCT standards. [1] ACCT web site. Related Policies & Standards Safety First Policy Property Policy Resources Association for Challenge Course Technology FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019

Resources

Adventure Application Form

Safety First Policy Board of Governors Approved May 5, 2018 Purpose Since adventure always carries some element of risk, this policy outlines how we plan for safety and manage risk. Our Commitment Safety is top of mind in all we do. We plan, conduct, and review our programs so all members have adventures where nobody gets hurt. We care deeply about the safety of all members. Our Policy We empower our members to be safety leaders, for themselves and for others. We ensure members — youth and adults — focus on identifying and managing risk as an essential part of their activities. We use the plan-do-review process[1] as a tool to identify and manage risks. We believe all incidents are preventable; therefore, we learn from incidents, so we can prevent them from happening again. Since we care about each other, we discuss safety performance in terms of the impact on people, not simply metrics. We provide resources and training to all of our members to help plan safe, fun adventures and activities Related Policies & Standards Drug and Alcohol Policy Property Policy Discipline, Temporary Suspension and Termination of Membership Policy Member Disclosure Protection (Whistleblower) Policy Youth Protection Policy Animals at Scout Properties and Activities Standards Camping Facilities Standards First Aid Standards Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Prohibited Activities Standards Safety Equipment Standards Shooting Sports Standards Firearms and Weapons Standards Transportation Standards Related Procedures Complaint Procedure Contracts Procedure Non-member Individual Hold Harmless Agreement Procedure Temporary Suspension and Termination Procedure Third Party Use of Scouts Canada Property Procedure Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Volunteer Screening Procedure Resources Adventure Application Form Emergency Plan / Action Plan FAQs — Scouts Canada Online Support Centre Liability Insurance Summary Effective Date March 2, 2019 [1] There are Four Elements that make up The Canadian Path: Youth-led: The program is directed by its youth members — not the Scouters. Plan-Do-Review: A three-step process that informs all activities in the Canadian Path program. Adventure: Scouts explore new things, share new ideas, learn new skills and create new paths. SPICES: Social, Physical, Intellectual, Character, Emotional and Spiritual are the six dimensions of personal development for the Canadian Path program. Firearms and Weapons Standards Introduction With the exclusion of use in shooting sports, the possession and use of firearms are prohibited at Scouts Canada activities and on Scouts Canada property. Anyone wishing to possess or use firearms needs to request an exception to this Standard and request permission from the Executive Commissioner and CEO. Our Standards These are the standards for the possession of firearms for safety reasons. A separate standard explains the use of firearms and weapons for shooting sports. Scouts Canada property standards explain the requirements for employees who possess firearms and reside on properties. We conduct risk and hazard assessments for all activities. We must consider the possibility of wildlife encounters. Firearms will only be considered during Scouts Canada activities or on Scouts Canada property where the risk of wild animal encounters that may jeopardize participant safety is high or extreme. The Group Commissioner must ensure that appropriate risk management and controls have been implemented prior to any request for a firearms exception. The Group Commissioner must ensure proper storage of the firearm and proof that the carrier, and authorised personnel, have a valid PAL license and firearms certificate as part of the risk management plan. The Council Relationship Manager must approve the request prior to requesting for an exception for possession or use of firearms from the CEO. To demonstrate that parents are informed and approve of the risk, each participant is required to present a completed Parent/Guardian Consent Form for Category Three Activities granting permission for youth to be in the presence of potential live firearms use during a Scouting activity. Once approved, all participants are to be informed of the presence of a firearm, it’s purpose, storage requirements, and those who are authorized access to it. Related Policies & Standards Safety First Policy Key 3 Shared Leadership Policy Shooting Sports Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Resources Camping and Outdoor Activity Application The Parent/Guardian Consent Form for Category Three Activities and Out of Country Travel FAQs — Scouts Canada Online Support Centre Parks Canada Bear Safety Safely using bear spray Ontario Bear Safety Kananaskis Bear Safety Alberta Bear Smart Program How to Use Bear Spray — Banff National Park Effective Date August 1, 2019

Resources

Emergency Plan / Action Plan

Safety First Policy Board of Governors Approved May 5, 2018 Purpose Since adventure always carries some element of risk, this policy outlines how we plan for safety and manage risk. Our Commitment Safety is top of mind in all we do. We plan, conduct, and review our programs so all members have adventures where nobody gets hurt. We care deeply about the safety of all members. Our Policy We empower our members to be safety leaders, for themselves and for others. We ensure members — youth and adults — focus on identifying and managing risk as an essential part of their activities. We use the plan-do-review process[1] as a tool to identify and manage risks. We believe all incidents are preventable; therefore, we learn from incidents, so we can prevent them from happening again. Since we care about each other, we discuss safety performance in terms of the impact on people, not simply metrics. We provide resources and training to all of our members to help plan safe, fun adventures and activities Related Policies & Standards Drug and Alcohol Policy Property Policy Discipline, Temporary Suspension and Termination of Membership Policy Member Disclosure Protection (Whistleblower) Policy Youth Protection Policy Animals at Scout Properties and Activities Standards Camping Facilities Standards First Aid Standards Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Prohibited Activities Standards Safety Equipment Standards Shooting Sports Standards Firearms and Weapons Standards Transportation Standards Related Procedures Complaint Procedure Contracts Procedure Non-member Individual Hold Harmless Agreement Procedure Temporary Suspension and Termination Procedure Third Party Use of Scouts Canada Property Procedure Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Volunteer Screening Procedure Resources Adventure Application Form Emergency Plan / Action Plan FAQs — Scouts Canada Online Support Centre Liability Insurance Summary Effective Date March 2, 2019 [1] There are Four Elements that make up The Canadian Path: Youth-led: The program is directed by its youth members — not the Scouters. Plan-Do-Review: A three-step process that informs all activities in the Canadian Path program. Adventure: Scouts explore new things, share new ideas, learn new skills and create new paths. SPICES: Social, Physical, Intellectual, Character, Emotional and Spiritual are the six dimensions of personal development for the Canadian Path program. Swimming Standards Introduction Scouts Canada is committed to fun, safe adventures and using the water as an integral component of our outdoor learning environment. We believe that everyone involved in Scouts Canada should have the opportunity to be appropriately competent in swimming-related emergency aid to others e.g. National Lifeguard Standard, Bronze Cross or equivalent certification. This is part of our goal to prepare youth for success in life. When Sections organize swimming activities, including as part of an aquatic activity (e.g. canoe expedition), it is the responsibility of the Group Commissioner to ensure that the person(s) in charge is competent to lead the activity in the waters to be used and to ensure that the standards that follow are observed. Our Standards 1. These standards apply to public and private facilities. 2. The Group Commissioner approves all aquatic and / or swimming-activities and reviews risk management plans prior to commencement for all camping and outdoor adventures as part of the Camping and Outdoor Adventures Applications procedure. Aquatic / Swimming activities include, but are not limited to: swimming, paddling, canoeing, kayaking, windsurfing, paddle-boarding, boating and sailing. 3. All Scouting sections may participate in aquatic / swimming activities at public / municipal pools, established waterfronts (e.g. at Scouts Canada established camps and properties, provincial parks, conservation areas, municipal beaches) and third-party aquatic facilities, when the facility is: Staffed by aquatic personnel; Follows appropriate provincial/territorial regulations; and, Has lifesaving equipment readily available. In addition, for Beaver Colonies: the Scouter-in-Charge will ensure: a. The ratio of Colony youth to Scouters and parents/other adult helpers shall be 3:1 b. Scouters and parents/other adult helpers must be within arm’s reach of Beaver Scouts 4. Packs, Troops, Companies, and Crews may participate in swimming and aquatic activities at pools and waterfronts not supervised by certified lifeguards. The specific requirements depend upon the level of training and supervision available, either: (1) With qualified Aquatic Activity Supervisors, or (2) Without qualified Aquatic Activity Supervisors. With qualified Aquatic Activity Supervisors a. At least two aquatic activity supervisors for groups of between 1 – 25 swimmers must be on duty, positioned in the designated aquatic activity or swimming area. i. An additional aquatic activity supervisor is required for every additional 25 swimmers. b. The minimum qualification for an aquatic activity supervisor is a current Life Saving Society Bronze Cross (must be current within the last 24 months). c. Aquatic activity supervisors must provide a copy of their certificate to their Group Commissioner or appropriate supervisor. i. Youth who are being asked to assume an Aquatic supervisor role for an activity should be informed of the expectation and their parents should give consent. d. Where both designated aquatic activity supervisors are below the age of majority, a Scouter (age 18 or older) must be designated as a Lookout Scouter in addition to the aquatic supervision. i. Lookout Scouters provide additional supervision to swimmers from the pool deck or the shore at a waterfront. Lookout Scouters are dedicated to this task and are “on duty” (not cooking/multitasking/in the water swimming). e. Before beginning a swim period, the safety of the swimming area shall be established, clearly defined and communicated to the Group. i. When establishing the safety of the swimming area, all hazardous features should be considered and avoided: fast flowing rivers, proximity to waterfalls / rapids, proximity to debris, contaminated waters or weather-related events e.g. thunderstorms. ii. In non-established waterfront areas, Scouts Canada recommends all swimmers to have some type of appropriate footwear (e.g. water shoes or well secured sandals etc.) f. Each swimmer must complete a swim test annually in conditions that represent the aquatic activity. The swim test is composed of 2 parts: i. Swim 50 meters: continuous swimming, unaided, without touching the sides or bottom ii. Tread water for one minute – immediately following the 50 meter swim. g. Participants who do not pass the swim test may still participate, providing they wear a Personal Flotation Device (PFD). h. Aquatic activity supervisors will be identified to the swimmers prior to the commencement of swimming activities, and suitable attire is to be worn by the supervisors while on duty i. All swim groups must be organized under the paired “buddy system” Without qualified Aquatic Activity Supervisors e.g. while adventure camping, backpacking, canoe, kayak or sail tripping at a non-established waterfront. a. All swimmers must wear an approved, properly fitted, personal flotation device (PFD) or life-jacket at all times. b. At least two Scouters (age 18 or older) who act as Lookout Scouters for groups of 1 – 16 swimmers positioned in the designated aquatic activity or swimming area. i. An additional Lookout Scouter is required for every additional 8 swimmers. c. Before beginning a swim period, the safety of the swimming area shall be established, clearly defined and communicated to the group. d. Lookout Scouters will be identified to the swimmers prior to the commencement of swimming activities, and suitable attire (“ready to assist/intervene in the water”) is to be worn by the supervisors while on duty. e. Swimming capability of all swimmers must be known, and appropriate risk management considered. Swim tests are recommended, but not mandated. f. All swim groups must be organized under the paired “buddy system” 5. The minimum rescue equipment required for all aquatic activities is: a. First aid kit and related rescue equipment readily available that meets provincial or territorial requirements b. A communication device (e.g. cellular phone or radio) to contact emergency services c. A buoyant throwing assist attached to a line that is at least six millimetres in diameter and 15 metres in length. 6. Standing, exploring or playing in shallow water where the water level is approximately below mid-calf on all participants and safety of the swimming area has previously been established (e.g. slow-moving river, lake edge, wading pool, etc.) is permitted for all Beavers, Cubs, Scouts, Venturers and Rovers without additional personal flotation device (PFD) or life-jacket. Follow the supervision requirements specified for swimming in Sections 1 – 5. [1] The Lifesaving Society[2] Volunteer screening procedure[3] The Lifesaving Society[4] The Lifesaving Society recommends on backcountry trips that a throw bag with a 15 m is acceptable Related Policies & Standards Safety First Policy Adventure Standards Related Procedures Volunteer Screening Procedure Resources Emergency Response Plan- Junior Sections Emergency Response Plan- Senior Sections FAQs — Scouts Canada Online Support Centre Effective Date September 1, 2019 Updates June 21, 2019 Watercraft Standards Introduction Whether paddling, sailing, or enjoying another kind of watercraft activity, being out on the water is fun for Scouting youth of all ages. Safety is always our first consideration. Our Standards When Scout Councils/Groups provide watercraft programs/activities, it is their responsibility to ensure that the person(s) in charge is competent to operate a watercraft program activity on the waters to be used, and to ensure that the regulations that follow are observed. When Sections provide watercraft programs/activities, it is the responsibility of the Group Commissioner to ensure that the person(s) in charge is competent to operate a watercraft program activity on the waters to be used. The following standards must be met for all watercraft activities. Watercraft used for Scouting purposes must meet Transport Canada/Coast Guard regulations. In addition to the regulations of Transport Canada/Coast Guard, watercraft used for Scouting purposes must: Be equipped with painters or end loops Carry a spare plug, if equipped with drain holes Each small watercraft, if full of water, must be capable of remaining afloat supporting its occupants (this may necessitate the addition of buoyancy materials) When travel at night is necessary, watercraft not required by law to carry navigation lights must be equipped with a flashlight or lantern in order to make their presence known Members taking part in watercraft activities must have a knowledge of hypothermia, its symptoms, and treatment Scouts Canada Safety Equipment Standards apply to watercraft activities Scouts Canada Swimming Standards apply to all watercraft activities (including but not limited to: paddling, canoeing, kayaking, windsurfing, paddle-boarding, boating and sailing). Related Policies & Standards Safety First Policy Safety Equipment Standards Swimming Standards Resources Emergency Response Plan - Junior Sections Emergency Response Plan - Senior Sections Lifejackets and PFDs safety tip FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates August 27, 2019

Resources

Interview Assessment Guide for Youth-aged Applicants

Volunteer Screening Procedure Introduction Scouts Canada requires that all applicants for roles with Scouts Canada comply with this procedure before they participate in any Scouting activities. This procedure is not applicable to youth: Beaver Colony, Cub Pack, Scout Troop or Venturer Company participants. This procedure is applicable for Rover Scouts. Our Procedure 1. This procedure describes the minimum mandatory requirements for volunteer Screening prior to participation in any Scouting activities and applies to all: a. Scouters b. Rover Scouts c. Parents/guardians and other adult resource people d. Venturer Scouts acting as Youth Offers of Service at major events e. Businesses and organizations whose employees and volunteers participate in Scouts Canada activities 2. The responsible Commissioner, or delegate, provides applicants with: a. A job or role description b. An explanation of the volunteer screening steps and expectations c. A link to the Scouts Canada Code of Conduct 3. All persons applying to become a registered Scouter or Rover Scout must create a MyScouts profile and register as a volunteer on MyScouts.ca. 4. When applicable, each applicant will be interviewed according to Scouts Canada’s Screening Interview Guide. a. The Interview Guide for Youth-Aged Applicants is also used when applicants are less than 18 years of age. b. Interviews will: i. Be conducted by at least two interviewers that have completed the necessary interview training ii. Respect the confidentiality of the applicant’s information iii. Confirm whether the applicant will accept the role or not iv. Determine whether the applicant is acceptable or not v. Result in a screening checklist being recorded on the Applicant’s MyScouts profile c. Applicants and references may not be related by blood, adoption or marital status. d. Applicants under 18 years of age, who are Scouts Canada members, must provide their contact Section Scouter or Group Commissioner as a reference. e. Rover Scouts or Scouters transferring between Groups must follow the Transfer a Rover Scout or Scouter Procedure. 5. New Scouts Canada applicants (Scouters) must provide Scouts Canada with five references. Scouts Canada will contact at least three of the references and record the information received. Scouts Canada will then conduct such further inquiries as may be reasonably necessary. The five references provided must include: a. A co-worker or workplace supervisor i. Where the applicant is either unemployed, a stay-at-home parent, a long-term retiree, a young applicant or a person with no work history, this requirement can be excluded. b. If the individual has volunteered with another youth-serving organization, a person from the organization. i. Where the applicant has volunteered with another organization and has not provided a reference from that organization, the file is referred to the Safe Scouting Department c. At least two references who have known the applicant for the past five years d. Others who can attest to the person’s character e. More character references, when a workplace or youth-serving organization reference cannot be provided f. In the case of a failed reference, the fail will be reviewed by Safe Scouting, or as delegated. The applicant will not proceed until approval has been granted. 6. Applicants must read, agree to be bound by and sign (annually) the Scouts Canada Code of Conduct (Adult or Youth Scouter). 7. Clean Police Record Checks are mandatory for all volunteer applicants 18 years of age and older. a. A clean PRC means: i. No criminal record, as defined by the Criminal Records Act ii. No pardon(s) for a sexual offence as set out in the recent amendments of the Criminal Records Act iii. No outstanding criminal charge(s), including no stayed charges iv. No order(s) made in the interest of safety under the criminal code which would restrict the applicant’s access to weapons, firearms, or explosives v. No contact, access or behaviour restriction(s) with any person vi. No order(s) made under the child protection legislation which is intended to restrict the applicant/member's access to children vii. PRC submitted must be recent to within 3 months vii. PRC must explicitly state it was requested on behalf of volunteering for Scouts Canada b. As part of ongoing screening, a new Police Record Check must be submitted every three years. Scouts Canada reserves the right to conduct or request a Police Record Check for any volunteer at any time. c. Should an applicant not be able to provide a clean Police Record Check, that person may apply for an exception. Please see the Police Record Check Exception Procedure. d. In addition to a PRC, the applicant must: i. include a Vulnerable Sector Screening recent to within 3 months when applying to be a Scouter ii. meet Scouts Canada PRC/VSS requirements for appointment iii. include a provincially based Child Abuse Registry check (residents of Manitoba and Nova Scotia only) 8. All applicants must commit to the minimum mandatory learning and development required to have competency to safely facilitate the Canadian Path program. a. All applicants must complete Scouting Fundamentals, including Respect in Sport for Activity Leaders, before appointment. 9. The responsible Commissioner may approve the appointment, after reviewing the interview assessment, reference checks and Police Record Check. Parent Helpers, Other Adult Resource People including Hired Resource People (e.g. Canoe Guides) and Support Workers for Youth with Disabilities 1. Parents/guardians and other adults: a. Do not count in the Two-Scouter Rule or Youth:Scouter ratio b. May not be with youth unless supervised by Scouters 2. There are two categories of parents at Scouting activities: a. Parents/guardians who attend to watch the activities or assist their child in the activity b. Parents/guardians who attend to assist the Scouters as program instructors, first aiders, etc. 3. Parents and other adults who assist Scouters at more than five Section activities must apply to become a registered Scouter, be screened as per the Volunteer Screening Procedure and complete all volunteer screening and mandatory training requirements. 4. Other adults include, but are not limited to: a. Individual resource people (paid or volunteer) b. BP Guild members who are not members of Scouts Canada c. Employees of companies that provide resource people (e.g. canoe guides) d. Support workers for persons with disabilities 5. Parents/guardians complete a Myscouts profile when they register their child. Other adults who assist Scouters do not need to complete a Myscouts profile. 6. Parents/guardians and other adults are expected to sign the Scouts Canada Adult Code of Conduct before participating in activities with their children or assisting Scouters. 7. Parents/guardians and other adults who are assisting Scouters at an overnight activity must submit a clean Police Record Check and Vulnerable Sector Screening, Child Abuse Registry Check (applicable provinces only) and complete Safe Scouting for Parents online training before participating. 8. Where a support worker is provided by an agency, the agency must demonstrate to the Council Relationship Manager that their employee has been screened to the same standard as a Scouts Canada volunteer. 9. Where the support worker is not provided by an agency, they are screened as an “other adult” pursuant to the current procedure. Venturer Scouts acting as Youth Offers of Service at Major Events 1. Venturer Scouts acting as a Youth Offers of Service at Major Events: a. Help Scouters to organize and run activities at Major Events as defined in the Event Standards b. Do not count as Scouters for the purposes of the Two-Scouter Rule and youth:Scouter ratio c. Must have their role explained to them by event organizers 2. Prior to attending the major event, Youth Offers of Service must: a. Sign the Scouts Canada Code of Conduct (youth) b. Provide a written letter of reference from their Company Scouter indicating suitability for the role c. Complete Scouting Fundamentals training, including Respect in Sport for Activity Leaders Parents of Youth Offers of Service must contact the Help Centre to enable web-access to their child’s Myscouts profile in order to complete the required screening and training. Volunteer Screening Requirements New Scouts Canada Members Parents and Other Adults who are not registered members of Scouts Canada Scouters under 18 years of age (including CYCs) Rover Scout Participant Scouters 18 years and older Parents, or Other Adults attending regular meetings, day outings Parents staying overnight at activities – not helping Scouters Parents or Other Adults supporting Scouters at overnight activities Complete Application Yes Yes Yes No No No Interview Yes Yes Yes No No No Provide Five References Yes Yes Yes No No No Sign Code of Conduct Annually Yes Yes Yes Yes Yes Yes Submit Clean Police Record Check (PRC) No Yes Yes No No Yes Submit Volunteer Sector Screening (VSS) No No Yes No No Yes Complete Scouting Fundamentals Yes Yes Yes No No No Complete Safe Scouting for Parents No No No No Yes Yes Role Explained to Youth No No No Yes Yes Yes Must be Supervised with Youth No No No Yes Yes Yes Counts in Scouter-Youth Ratio Yes Yes Yes No No No Must have Completed Wood Badge I No No No No No No Screening Requirements for Scouts Canada Members Transferring to a New Group or Council Scouter under 18 (including CYCs) Rover Scout Scouters 18 years and older Apply to join new group Yes Yes Yes Sign Code of Conduct Yes Yes Yes Check reference with last Commissioner Yes Yes Yes Must have completed Wood Badge I Yes No Yes Police Record Check has been renewed in last three years No Yes Yes Renew Volunteer Sector Search No No No Interview Yes Yes Yes Screening Requirements for Scouters and Rover Scouts Renewing in the Same Group Scouter under 18 (including CYCs) Rover Scout Scouters 18 years and older Application No No No Sign Code of Conduct Yes Yes Yes Must have completed Wood Badge I Yes No Yes Police Record Check has been renewed in last three years No Yes Yes Renew Volunteer Sector Search No No No Screening Requirements for Youth Offers of Service at Major Events Youth Offer of Service (OOS) MyScouts Profile Yes Role and expectations explained Yes Sign Youth Code of Conduct Yes Letter of Reference from Company Scouter Yes Complete Scouting Fundamentals training Yes Complete Respect in Sport for Activity Leaders training Yes Role explained to youth Yes Must be supervised when working with youth participants Yes Counted for the Two-Scouter Rule and Scouter-Youth Ratio No Related Policies & Standards Discipline, Temporary Suspension and Termination of Membership Policy Member Disclosure Protection (Whistleblower) Policy Scouts Canada Code of Conduct Standards Volunteer Screening Policy Related Procedures Member Disclosure Protection (Whistleblower) Procedure Supporting a Member Under Suspension Procedure Temporary Suspension and Termination Procedure Resources Supervision Guide for Scouting Activities ScoutSafe App Child Abuse Registry Screening — Scouter Guidelines — Manitoba Child Abuse Registry Screening — Scouter Guidelines — Nova Scotia Child Abuse Registry FAQs Event Management Playbook — Design Stage Police Record Check (PRC) Verification and Submission Process — Help Centre Approved V3: June 5, 2020 V2: January 8, 2020 V1: June 7, 2019 Effective Date V3: June 5, 2020 V2: January 16, 2020 V1: July 1, 2019 Updates V3: Updated to include the requirement for provincial based Child Abuse Registry checks (CAR) for the residents of Manitoba and Nova Scotia. V2: Removal of Employees from this procedure; Addition of Youth Offers of Service at major events; Additional reference guidelines; PRC Requirements. Transfer a Rover Scout or Scouter Procedure Introduction Volunteer Scouters and Rover Scouts sometimes transfer to an alternate Group within the same or different Council. Our Procedure This procedure applies to ‘Active’ Rover Scouts or Scouters wishing to transfer to a different Group. All requirements of ‘Active’ must be met prior to requesting a transfer. For Rover Scouts and Scouters whose MyScouts status is “Pending” or “Inactive” completion of the full ‘new Scouter’ screening interview and associated screening requirements is a pre-requisite. Rover Scouts and Scouters need to notify the Group they are leaving of their intentions. The Group must not make any changes to the member’s record at this time. If the Scouter knows which Group they want to transfer to, they contact the Group Commissioner to determine whether a role is available in that Group. If the Rover Scout knows which Crew they want to transfer to, they contact the Crew to learn more about their activities and expectations. If the Rover Scout or Scouter doesn’t know which Group they want to transfer to, they may use “Find A Group” to contact a Group to determine whether a role is available in that group. The Rover Scout or Scouter registers on MyScouts as a volunteer with the new Group. This creates a pending role on the member profile and a notification is sent to the Group’s MyScouts primary contact. Transferring Rover Scouts and Scouters need to be interviewed by the ‘receiving’ Group Commissioner or appropriate delegate (e.g. Crew President or Advisor); following the Interview guide for transferring Scouters and Rover Scouts. The results of the interview are recorded and entered into the Screening Checklist on the MyScouts/Volunteer Screening/Interview tab. The ‘receiving’ Group Commissioner, or delegate, conducts an in-person or phone reference check with the Group Commissioner of the Group the Rover Scout or Scouter is leaving, using the reference check questions in The Interview Guide for Transferring Scouters and Rover Scouts. The results of the reference check must then be recorded in MyScouts/Volunteer Screening/References. The Group Commissioner will not approve the appointment of the transferring member until the interview and reference check are recorded in MyScouts. The Group Registrar accepts the transfer using MyScouts/Member Options/Register Member feature. This adds a new role to the Rover Scouter or Scouter’s MyScouts profile. The Group Registrar deletes the previous roles from the profile of the Rover Scouter or Scouter who has transferred to their Group, and files the Interview Assessment Form. Related Policies & Standards Membership and Registration Policy Related Procedures Transfer a Youth Participant Procedure Volunteer Screening Procedure Resources Scouts Canada Support Centre — MyScouts FAQs MyScouts Registration Guide MyScouts Volunteer-Employee Directory — May be used to locate past Group Commissioner MyScouts Find-A-Group Scouts Canada Interview Guide for Transferring Scouters and Rover Scouts Scouts Canada Interview Assessment Summary FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates October 2, 2019

Resources

Interview Assessment Summary

Volunteer Screening Procedure Introduction Scouts Canada requires that all applicants for roles with Scouts Canada comply with this procedure before they participate in any Scouting activities. This procedure is not applicable to youth: Beaver Colony, Cub Pack, Scout Troop or Venturer Company participants. This procedure is applicable for Rover Scouts. Our Procedure 1. This procedure describes the minimum mandatory requirements for volunteer Screening prior to participation in any Scouting activities and applies to all: a. Scouters b. Rover Scouts c. Parents/guardians and other adult resource people d. Venturer Scouts acting as Youth Offers of Service at major events e. Businesses and organizations whose employees and volunteers participate in Scouts Canada activities 2. The responsible Commissioner, or delegate, provides applicants with: a. A job or role description b. An explanation of the volunteer screening steps and expectations c. A link to the Scouts Canada Code of Conduct 3. All persons applying to become a registered Scouter or Rover Scout must create a MyScouts profile and register as a volunteer on MyScouts.ca. 4. When applicable, each applicant will be interviewed according to Scouts Canada’s Screening Interview Guide. a. The Interview Guide for Youth-Aged Applicants is also used when applicants are less than 18 years of age. b. Interviews will: i. Be conducted by at least two interviewers that have completed the necessary interview training ii. Respect the confidentiality of the applicant’s information iii. Confirm whether the applicant will accept the role or not iv. Determine whether the applicant is acceptable or not v. Result in a screening checklist being recorded on the Applicant’s MyScouts profile c. Applicants and references may not be related by blood, adoption or marital status. d. Applicants under 18 years of age, who are Scouts Canada members, must provide their contact Section Scouter or Group Commissioner as a reference. e. Rover Scouts or Scouters transferring between Groups must follow the Transfer a Rover Scout or Scouter Procedure. 5. New Scouts Canada applicants (Scouters) must provide Scouts Canada with five references. Scouts Canada will contact at least three of the references and record the information received. Scouts Canada will then conduct such further inquiries as may be reasonably necessary. The five references provided must include: a. A co-worker or workplace supervisor i. Where the applicant is either unemployed, a stay-at-home parent, a long-term retiree, a young applicant or a person with no work history, this requirement can be excluded. b. If the individual has volunteered with another youth-serving organization, a person from the organization. i. Where the applicant has volunteered with another organization and has not provided a reference from that organization, the file is referred to the Safe Scouting Department c. At least two references who have known the applicant for the past five years d. Others who can attest to the person’s character e. More character references, when a workplace or youth-serving organization reference cannot be provided f. In the case of a failed reference, the fail will be reviewed by Safe Scouting, or as delegated. The applicant will not proceed until approval has been granted. 6. Applicants must read, agree to be bound by and sign (annually) the Scouts Canada Code of Conduct (Adult or Youth Scouter). 7. Clean Police Record Checks are mandatory for all volunteer applicants 18 years of age and older. a. A clean PRC means: i. No criminal record, as defined by the Criminal Records Act ii. No pardon(s) for a sexual offence as set out in the recent amendments of the Criminal Records Act iii. No outstanding criminal charge(s), including no stayed charges iv. No order(s) made in the interest of safety under the criminal code which would restrict the applicant’s access to weapons, firearms, or explosives v. No contact, access or behaviour restriction(s) with any person vi. No order(s) made under the child protection legislation which is intended to restrict the applicant/member's access to children vii. PRC submitted must be recent to within 3 months vii. PRC must explicitly state it was requested on behalf of volunteering for Scouts Canada b. As part of ongoing screening, a new Police Record Check must be submitted every three years. Scouts Canada reserves the right to conduct or request a Police Record Check for any volunteer at any time. c. Should an applicant not be able to provide a clean Police Record Check, that person may apply for an exception. Please see the Police Record Check Exception Procedure. d. In addition to a PRC, the applicant must: i. include a Vulnerable Sector Screening recent to within 3 months when applying to be a Scouter ii. meet Scouts Canada PRC/VSS requirements for appointment iii. include a provincially based Child Abuse Registry check (residents of Manitoba and Nova Scotia only) 8. All applicants must commit to the minimum mandatory learning and development required to have competency to safely facilitate the Canadian Path program. a. All applicants must complete Scouting Fundamentals, including Respect in Sport for Activity Leaders, before appointment. 9. The responsible Commissioner may approve the appointment, after reviewing the interview assessment, reference checks and Police Record Check. Parent Helpers, Other Adult Resource People including Hired Resource People (e.g. Canoe Guides) and Support Workers for Youth with Disabilities 1. Parents/guardians and other adults: a. Do not count in the Two-Scouter Rule or Youth:Scouter ratio b. May not be with youth unless supervised by Scouters 2. There are two categories of parents at Scouting activities: a. Parents/guardians who attend to watch the activities or assist their child in the activity b. Parents/guardians who attend to assist the Scouters as program instructors, first aiders, etc. 3. Parents and other adults who assist Scouters at more than five Section activities must apply to become a registered Scouter, be screened as per the Volunteer Screening Procedure and complete all volunteer screening and mandatory training requirements. 4. Other adults include, but are not limited to: a. Individual resource people (paid or volunteer) b. BP Guild members who are not members of Scouts Canada c. Employees of companies that provide resource people (e.g. canoe guides) d. Support workers for persons with disabilities 5. Parents/guardians complete a Myscouts profile when they register their child. Other adults who assist Scouters do not need to complete a Myscouts profile. 6. Parents/guardians and other adults are expected to sign the Scouts Canada Adult Code of Conduct before participating in activities with their children or assisting Scouters. 7. Parents/guardians and other adults who are assisting Scouters at an overnight activity must submit a clean Police Record Check and Vulnerable Sector Screening, Child Abuse Registry Check (applicable provinces only) and complete Safe Scouting for Parents online training before participating. 8. Where a support worker is provided by an agency, the agency must demonstrate to the Council Relationship Manager that their employee has been screened to the same standard as a Scouts Canada volunteer. 9. Where the support worker is not provided by an agency, they are screened as an “other adult” pursuant to the current procedure. Venturer Scouts acting as Youth Offers of Service at Major Events 1. Venturer Scouts acting as a Youth Offers of Service at Major Events: a. Help Scouters to organize and run activities at Major Events as defined in the Event Standards b. Do not count as Scouters for the purposes of the Two-Scouter Rule and youth:Scouter ratio c. Must have their role explained to them by event organizers 2. Prior to attending the major event, Youth Offers of Service must: a. Sign the Scouts Canada Code of Conduct (youth) b. Provide a written letter of reference from their Company Scouter indicating suitability for the role c. Complete Scouting Fundamentals training, including Respect in Sport for Activity Leaders Parents of Youth Offers of Service must contact the Help Centre to enable web-access to their child’s Myscouts profile in order to complete the required screening and training. Volunteer Screening Requirements New Scouts Canada Members Parents and Other Adults who are not registered members of Scouts Canada Scouters under 18 years of age (including CYCs) Rover Scout Participant Scouters 18 years and older Parents, or Other Adults attending regular meetings, day outings Parents staying overnight at activities – not helping Scouters Parents or Other Adults supporting Scouters at overnight activities Complete Application Yes Yes Yes No No No Interview Yes Yes Yes No No No Provide Five References Yes Yes Yes No No No Sign Code of Conduct Annually Yes Yes Yes Yes Yes Yes Submit Clean Police Record Check (PRC) No Yes Yes No No Yes Submit Volunteer Sector Screening (VSS) No No Yes No No Yes Complete Scouting Fundamentals Yes Yes Yes No No No Complete Safe Scouting for Parents No No No No Yes Yes Role Explained to Youth No No No Yes Yes Yes Must be Supervised with Youth No No No Yes Yes Yes Counts in Scouter-Youth Ratio Yes Yes Yes No No No Must have Completed Wood Badge I No No No No No No Screening Requirements for Scouts Canada Members Transferring to a New Group or Council Scouter under 18 (including CYCs) Rover Scout Scouters 18 years and older Apply to join new group Yes Yes Yes Sign Code of Conduct Yes Yes Yes Check reference with last Commissioner Yes Yes Yes Must have completed Wood Badge I Yes No Yes Police Record Check has been renewed in last three years No Yes Yes Renew Volunteer Sector Search No No No Interview Yes Yes Yes Screening Requirements for Scouters and Rover Scouts Renewing in the Same Group Scouter under 18 (including CYCs) Rover Scout Scouters 18 years and older Application No No No Sign Code of Conduct Yes Yes Yes Must have completed Wood Badge I Yes No Yes Police Record Check has been renewed in last three years No Yes Yes Renew Volunteer Sector Search No No No Screening Requirements for Youth Offers of Service at Major Events Youth Offer of Service (OOS) MyScouts Profile Yes Role and expectations explained Yes Sign Youth Code of Conduct Yes Letter of Reference from Company Scouter Yes Complete Scouting Fundamentals training Yes Complete Respect in Sport for Activity Leaders training Yes Role explained to youth Yes Must be supervised when working with youth participants Yes Counted for the Two-Scouter Rule and Scouter-Youth Ratio No Related Policies & Standards Discipline, Temporary Suspension and Termination of Membership Policy Member Disclosure Protection (Whistleblower) Policy Scouts Canada Code of Conduct Standards Volunteer Screening Policy Related Procedures Member Disclosure Protection (Whistleblower) Procedure Supporting a Member Under Suspension Procedure Temporary Suspension and Termination Procedure Resources Supervision Guide for Scouting Activities ScoutSafe App Child Abuse Registry Screening — Scouter Guidelines — Manitoba Child Abuse Registry Screening — Scouter Guidelines — Nova Scotia Child Abuse Registry FAQs Event Management Playbook — Design Stage Police Record Check (PRC) Verification and Submission Process — Help Centre Approved V3: June 5, 2020 V2: January 8, 2020 V1: June 7, 2019 Effective Date V3: June 5, 2020 V2: January 16, 2020 V1: July 1, 2019 Updates V3: Updated to include the requirement for provincial based Child Abuse Registry checks (CAR) for the residents of Manitoba and Nova Scotia. V2: Removal of Employees from this procedure; Addition of Youth Offers of Service at major events; Additional reference guidelines; PRC Requirements.

Resources

Physical Fitness Form

International Travel Standards Introduction An International Activity Application is required for all travel outside Canada, that is more than 500 km from the group’s usual meeting place or more than three days in duration. Our Standards International Travel Application 1. A separate International Activity Application is required for each trip outside Canada. 2. Group Commissioners may approve international travel of up to three nights and up to 500 kilometres from home. 3. Before approving international travel, the Group Commissioner will ensure: Contracts and agreements are signed according to Scouts Canada procedures All waivers, hold harmless, and indemnification agreements are dealt with according to the Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure A risk management plan is submitted along with an emergency plan All Scouters, parents/guardians, and other adult resource people are screened according to Scouts Canada procedures 4. In addition, the Group Commissioner will ensure each participant has: A valid passport or equivalent document[1]. The Government of Canada advises that passports need to be valid for up to six months after the scheduled date of return to Canada Travel medical insurance Trip cancellation and interruption insurance if the adventure involves commercial or charter travel by air, sea, or ground Parent/Guardian Consent Form, signed by both parents, for each person under 18 years of age. The Scouter in charge will take these forms on the adventure Completed a Physical Fitness Form 5. In consultation with their Group Commissioner, the Scouter-In-Charge shall submit the International Activity Application, for trips more than three nights or 500 km from home, for approval. 6. All International Activity Applications must be submitted as soon as possible and no later than four weeks prior to departure. International Letters of Introduction 7. An International Letter of Introduction may be obtained for individuals travelling outside of Canada. Such letters are issued by the International Commissioner or designate on a standard form from the World Organization of the Scout Movement. The only purpose of the International Letter of Introduction is to identify the carrier as a registered member of Scouts Canada. The letter conveys no special privileges. Send your request to intl@scouts.ca. [1] Current USA requirements https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative Related Policies & Standards Safety First Policy Requirements for Section Scouters Standards Transportation Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Contracts Procedure Volunteer Screening Procedure Resources International Activity Application Adventure Application Form Physical Fitness Form Scouts Canada International Commissioner and International Program Team Scouts Canada International Programs Information Government of Canada Travel Advice and Advisories FAQs — Scouts Canada Online Support Centre Effective Date March 17, 2022 Updates V2: This change is required to streamline the International Travel Process. This Standard change will move the oversight and management to focus on higher risk and longer duration trips of an international nature.

Resources

Scouts Canada Code of Conduct

Diversity and Inclusion Policy Board of Governors Approved May 5, 2018 Purpose Eliminate any structural or program barriers to diversity and inclusivity in Scouts Canada. Our Commitment We are committed to inclusivity and diversity in Scouts Canada’s membership, structure, and programs. We are also committed to eliminating discrimination, exclusion, and marginalization based upon any prohibited grounds[1] under any human rights legislation. Our Policy We will: Incorporate diversity and inclusion as elements of the Scouting program Ensure that people with disabilities and vulnerable or minority groups have equal access and opportunity to utilize our services Regularly review our policies, regulations, and procedures to ensure they reflect our commitment to diversity and inclusion Ensure all services are available to everyone, without regard to any personal characteristic which is considered a prohibited ground under human rights legislation, and that support structures are in place to do so Advocate for inclusion and diversity throughout Scouts Canada Create experiences that help youth understand the importance of diversity and inclusion We prohibit any form of violence and unlawful harassment, including harassment based upon any prohibited ground under any human rights legislation. We allow members to excuse themselves if any program activity is thought to contravene the rules of their faith or spirituality. For Groups aligned with a particular faith, Scouters are to consult with the Community Partner to help fulfil the spiritual goals of that faith Related Policies & Standards Accessible Customer Service Policy Member Accommodation Policy Related Procedures Member Accommodation Procedure Accessible Customer Service Procedure Resources Scouts Canada Inclusion Fact Sheets Scouts Canada Code of Conduct FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1] In each province and territory, human rights legislation protects individuals against discrimination based upon a series of personal characteristics referred to as “prohibited grounds”. These prohibited grounds include race, perceived race, ancestry, place of origin, ethnic origin, aboriginal origin, colour, citizenship, creed, religion, religious belief, religious association, religious activity, sex, pregnancy, possibility of pregnancy, circumstances related to pregnancy, sexual orientation, gender identity, gender expression, age, marital status, family status, family affiliation, civil status, physical disability, mental disability, reliance on a service animal or wheelchair or any other remedial device or appliance, perceived disability, disfigurement, political belief, political association, social origin, social disadvantage, social condition, source of income, irrational fear of contracting an illness or disease, language, linguistic background, record of offences, criminal charges, criminal conviction unrelated to employment, summary conviction unrelated to employment, conviction for an offence for which a pardon has been granted, conviction for an offence in respect of which a record suspension has been ordered, association with an individual having any of the aforementioned characteristics or any other prohibited ground of discrimination. Conflict of Interest Policy Board of Governors Approved May 5, 2018 Purpose Explains how members and employees of Scouts Canada will avoid and manage conflicts of interest. Our Commitment We must conduct the affairs and business of Scouts Canada professionally, objectively, and without interference, or the perception of interference, arising from personal interests of individuals involved in making decisions for the organization. Our Policy As members of Scouts Canada, we are expected to disclose all actual, potential, or perceived conflicts of interest[1] between our own self-interest and the best interests of Scouts Canada by giving notice as explained in the Conflict of Interest Procedure. When a conflict of interest is disclosed, the responsible Commissioner, Chair of the Committee, and/or Board Members shall follow the relevant Conflict of Interest Procedure to manage and report the matter, as appropriate. As members of Scouts Canada, we must not give or receive a gift or benefit of any kind where an actual, potential, or perceived obligation is created, or where a favour is expected. This ban on giving or receiving gifts or benefits of any kind also applies to our immediate family members. The giving or receiving of gifts or promotion items valued at less than $100, such as a lunch or dinner, is permissible within Scouts Canada’s generally accepted practices. Related Policies & Standards Member Disclosure Protection (Whistleblower) Policy Discipline, Temporary Suspension and Termination of Membership Policy Scouts Canada Code of Conduct Standards-backup June 14,2023 Related Procedures Conflict of Interest Procedure Resources Scouts Canada Code of Conduct FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1] A potential conflict of interest exists when a member at any level of Scouts Canada (or a partner, business associate or close family member of any such Scouts Canada member): a. Is a party to a material contract or a proposed material contract with Scouts Canada; orb. is a director or officer of or has a material interest in any company or person who is a party to a material contract or proposed material contract with Scouts Canada; orc. is directly involved in an issue under discussion, or associated with an issue under discussion in a substantive way, and stands to benefit or personally gain from the decision made; ord. assists a third party in their dealings with Scouts Canada where such assistance could result in favourable or preferential treatment being accorded that third party by Scouts Canada. Camping Facilities Standards Introduction We must recognize and take into consideration the individual’s right to privacy in such matters as sleeping places and sanitary facilities. The safety and well-being of members require careful attention when we are selecting and using accommodation. Our Standards We must recognize and consider the individual’s right to privacy regarding sleeping and sanitary facilities. We must have separate accommodation, based on gender identity, for: Youth participants Scouters under 18 years of age Adults (including parents, adult resource people, and Rover Scout participants) Youth participants may not share accommodation with youth from older or younger Sections. The responsible Commissioner may permit an exception to these requirements in circumstances where safety or the facilities dictate. If sleeping accommodations are shared with youth, at least two adults must be present at all times. Beaver Scouts and Cub Scouts camping facilities must include a weather-resistant shelter suitable for dining and program activities, as well as backup sleeping accommodation. All members may sleep in snow shelters or tents in the winter. Beaver Scouts and Cub Scouts may sleep in snow shelters or tents in the winter with approval of parents/guardians and Scouters. Emergency communication equipment must be available. Related Policies & Standards Adventure Standards Related Procedures Member Accommodation Procedure Public Appointment Procedure Resources Code of Conduct FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019

Resources

Scouts Canada Incident Report Form

Incident Management Standards Introduction The Incident Management Standard helps us manage incidents that occur at Scouts Canada camps, properties, worksites, and all locations where our activities are conducted. At Scouts Canada, we believe all incidents are preventable and good hazard identification and risk management are a core life skill that all Scouters and youth should develop as part of their Scouting adventures. In Scouts Canada, an incident is not limited to personal safety, but describes any condition outside of the normal that has the potential to cause harm to people, property, the environment or our reputation. Accordingly, we define an incident as an event, or occurrence, that results in: Injury Significant illness Failure of youth protection Complaint / Scouter Discipline Management Environmental spill Regulatory non-compliance Property or asset damage Damage to our reputation This Standard helps us: Reduce injuries and illnesses, environmental impacts, property and financial losses Improve our youth protection standards and risk controls Improve external relationships and protect our reputation Comply with regulations (e.g. water compliance) Identify systemic deficiencies Our Standards 1. This Standard applies to all members, departments, properties, camps, functions, councils, youth, staff, volunteers, and those acting in support of Scouts Canada activities. 2. This Standard clearly defines how our members will: Respond to an incident Notify supervisors, regulatory agencies, internal and external stakeholders about an incident Review incidents and share information with Scouts Canada Implement continuous improvement 3. Incident management: A formal process is in place for identifying, reporting, documenting, reviewing, assessing, and tracking incidents. We will all use the same tools for incident documentation and tracking 4. Mandatory actions: Initial report and response All Scouts Canada members shall immediately report any incident to the responsible designated Scouter in Charge (as defined in the Adventure Standard). If in doubt – we report. This includes property and camp regulatory non-compliance. If an incident is determined to be an emergency, we will use the Emergency Preparedness and Response Standard and processes therein. If an incident is determined to be a youth protection concern then the designated Scouter will follow the Youth Protection Reporting Procedure. The designated Scouter in Charge, or delegate, shall use initial mitigations to address immediate risks and prevent escalation of the incident The designated Scouter in Charge will go to the next level of Commissioner, or delegate, and Safe Scouting (as appropriate) for support We will always use the ScoutSafe APP to report incidents, or if unavailable, the safety@scouts.ca email address. Communication We follow the Communications Standard for all incident communications Incident assessment We will review all incidents Safe Scouting will assign a lead to conduct the review with support from the appropriate individuals. The lead will be a qualified, impartial person whose seniority is consistent with the level of the incident The support will be qualified, impartial person(s) that can provide subject-matter expertise to the incident review We will follow established timeframes for starting and finishing all reviews The lead can get help from Council or National teams when necessary The lead is responsible for evidence collection and discussion with parties involved in the incident and emergency response The review team maintains the integrity and security of evidence Corrective actions We develop corrective actions for all findings from the incident review. We develop a plan and timeline to closeout all corrective actions Knowledge sharing We will communicate internally and externally what we learn from incidents as per the Communications Standard Tracking and improving performance National and Council leadership teams shall identify and work to solve systemic trends, using performance-improvement plans Training and competency We shall provide training to all personnel who manage incidents Related Policies & Standards Safety First Policy Emergency Management Standards Communication Standards Related Procedures Preventing and Responding to Bullying and Harassment Procedure Youth Protection Reporting Procedure Incident Reporting Procedure Resources ScoutSafe App ScoutSafe Incident Reporting User Guide Scouts Canada Incident Report Form Scouts Canada Online Support Centre FAQ Effective Date October 1, 2019 Incident Reporting Procedure Introduction We report so we can learn from an incident and prevent it from happening again. This procedure is used for reporting all incidents except for: Incidents involving youth-protection matters, which are dealt with according to the Youth Protection Reporting Procedure Incidents involving bullying or harassment, which are dealt with according to the Preventing and Responding to Bullying and Harassment Procedure Our Procedure When an incident occurs that results in bodily injury or property damage: 1. Make sure everyone is safe 2. Deal with the injury or damage appropriately 3. Advise the parents/guardians/family of the injured person or the owner of the property 4. Record what happened right away, including who, where, when, and how the incident occurred. Don’t worry about why right now 5. Report the incident within 48 hours, using the Scout Safe App 6. If you don’t have access to the ScoutSafe App, complete the Scouts Canada Incident Report Form. Email it to safety@scouts.ca 7. Direct all questions, including those from the police or media, to the Safe Scouting Department via email (safety@scouts.ca) or phone (1-800-339-6643) Related Policies & Standards Safety First Policy Related Procedures Youth Protection Reporting Procedure Preventing and Responding to Bullying and Harassment Procedure Resources ScoutSafe App ScoutSafe Incident Reporting User Guide Scouts Canada Incident Report Form FAQs — Scouts Canada Online Support Centre Event Management Playbook — Deliver Stage Effective Date March 2, 2019 Emergency Management Standards Background The actions taken in the immediate stages of an emergency are critical. Whether it is a large scale event that potentially impacts our properties, meeting locations, or camps that requires a warning to members to evacuate or shelter: for example; in the recent flooding in Quebec or Calgary; the wildfires in BC; or the tornadoes in Saskatchewan or Ottawa. It can also be on a more local scale: for example: an indoor meeting activity, an outdoor event or short-term camp where there is a need to call for help to public emergency services. Scouts Canada's activities, youth, volunteers and employees are trained to administer first aid or perform CPR which can be lifesaving. However, emergencies are not limited to personal injury requiring emergency first aid – they can also impact our assets, properties, environment and / or reputation. The most important step in Emergency Preparedness is planning. To develop an Emergency Response Plan (ERP) the first step is to conduct a risk assessment to identify potential emergency scenarios – things that may realistically happen. This enables us to determine resource requirements and to develop plans and procedures to prepare our Groups, Sections or Councils. At the very least, every facility (meeting location, camp, Scouts Canada property) should develop and implement an ERP for protecting youth, volunteers, employees, visitors, contractors and anyone else at the facility. This part includes building evacuation (“fire drills”) or sheltering from severe weather such as tornadoes or wildfire. The Emergency Management Standards ensure our members can properly manage emergency situations that could impact our: youth, volunteers, parents, staff and other people environment assets (e.g. buildings, camps, machinery, vehicles, properties) financial condition reputation Our Standards These Standards apply to all departments, functions, councils, staff, volunteers, and those acting in support of our activities. It provides guidance for consistent, co-ordinated, and effective management of emergencies. Emergency Management: A formal process is in place for documenting, reviewing, assessing, and implementing an appropriate Emergency Response Plan (ERP) for all departments, functions, councils, staff, volunteers, and those acting in support of our activities. These Standards ensure: Emergency Response Plans (ERPs) are written (documented), in place, appropriate, risk-based, and tested. Adequate resources (people, facilities, and equipment) are in place to implement those plans. Training for those plans is completed (as appropriate). Assessment and maintenance of emergency preparedness are regularly conducted. Mandatory actions: Emergency Preparedness. Scouts Canada Properties, Camps, Councils and Events will create, publish and maintain an ERP that addresses all credible and significant risk as appropriate. Each Group and Section (e.g. Colony, Pack, Troop, Company and Crew) must create an ERP for their local meeting place(s) and for each Category 2 and 3 adventure activity (as part of the Adventure Approval Process). [Note – Category 2 and 3 activities are defined in the: Adventure Standards] Emergency Response Plans (ERPs): All ERPs will be supported by a current (annual) risk and impact assessment. All Event ERPs will be formally documented and shared with the Event Approval Team. All section-specific ERPs will be formally documented and shared with the Group Commissioner. All ERPs will be implemented and tested, at minimum annually, with appropriate routine training, exercises, and / or drills. All Event ERPs must run a trial drill before Event happens. All Medium-Risk and High-Risk Events must run a table top exercise at the minimum. Leaving enough time to re-evaluate and review changes. All ERPs will include: How to assess an emergency situation – specific to the prevailing risks, Plans to mobilize response personnel and agencies, How to establish communication among everyone involved. All ERPs will be: Documented in appropriate detail commensurate with risk, Integrated with business-continuity and crisis-management plans as appropriate and relevant, Readily available to appropriate personnel, Communicated to employees, volunteers, youth and parents as appropriate, Reviewed and revised when needed, especially after an emergency. Emergency Response If an incident is determined to be an emergency, we declare an emergency and use our ERP. Related Policies & Standards Safety First Policy Adventure Standards Communication Standards Related Procedures Incident Reporting Procedure Resources ScoutSafe App ScoutSafe Incident Reporting User Guide Scouts Canada Incident Report Form Scouts Canada Online Support Centre FAQ Emergency Response Plan — Junior Sections Emergency Response Plan — Senior Sections Event Management Playbook — Execute Stage Effective Date June 2023 Updates V2: Updating terms and including Event Standards.

Resources

Scouts Canada Interview Assessment Summary

Transfer a Rover Scout or Scouter Procedure Introduction Volunteer Scouters and Rover Scouts sometimes transfer to an alternate Group within the same or different Council. Our Procedure This procedure applies to ‘Active’ Rover Scouts or Scouters wishing to transfer to a different Group. All requirements of ‘Active’ must be met prior to requesting a transfer. For Rover Scouts and Scouters whose MyScouts status is “Pending” or “Inactive” completion of the full ‘new Scouter’ screening interview and associated screening requirements is a pre-requisite. Rover Scouts and Scouters need to notify the Group they are leaving of their intentions. The Group must not make any changes to the member’s record at this time. If the Scouter knows which Group they want to transfer to, they contact the Group Commissioner to determine whether a role is available in that Group. If the Rover Scout knows which Crew they want to transfer to, they contact the Crew to learn more about their activities and expectations. If the Rover Scout or Scouter doesn’t know which Group they want to transfer to, they may use “Find A Group” to contact a Group to determine whether a role is available in that group. The Rover Scout or Scouter registers on MyScouts as a volunteer with the new Group. This creates a pending role on the member profile and a notification is sent to the Group’s MyScouts primary contact. Transferring Rover Scouts and Scouters need to be interviewed by the ‘receiving’ Group Commissioner or appropriate delegate (e.g. Crew President or Advisor); following the Interview guide for transferring Scouters and Rover Scouts. The results of the interview are recorded and entered into the Screening Checklist on the MyScouts/Volunteer Screening/Interview tab. The ‘receiving’ Group Commissioner, or delegate, conducts an in-person or phone reference check with the Group Commissioner of the Group the Rover Scout or Scouter is leaving, using the reference check questions in The Interview Guide for Transferring Scouters and Rover Scouts. The results of the reference check must then be recorded in MyScouts/Volunteer Screening/References. The Group Commissioner will not approve the appointment of the transferring member until the interview and reference check are recorded in MyScouts. The Group Registrar accepts the transfer using MyScouts/Member Options/Register Member feature. This adds a new role to the Rover Scouter or Scouter’s MyScouts profile. The Group Registrar deletes the previous roles from the profile of the Rover Scouter or Scouter who has transferred to their Group, and files the Interview Assessment Form. Related Policies & Standards Membership and Registration Policy Related Procedures Transfer a Youth Participant Procedure Volunteer Screening Procedure Resources Scouts Canada Support Centre — MyScouts FAQs MyScouts Registration Guide MyScouts Volunteer-Employee Directory — May be used to locate past Group Commissioner MyScouts Find-A-Group Scouts Canada Interview Guide for Transferring Scouters and Rover Scouts Scouts Canada Interview Assessment Summary FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates October 2, 2019

Resources

Scouts Canada Interview Guide

Appointment of Scouters Standards Introduction The selection and appointment of Scouters is an essential element of the Scout Method. Adult support is one of the elements of the Scout Method. Scouts Canada engages youth, involving them throughout their formative years in a non-formal educational process, using the Scout Method. Each individual is the principal agent of their development as a self-reliant, supportive, responsible, and committed person. Our Standards 1. Scouters are volunteers at least 14 years of age. 2. All Section Scouters and Group Committee Scouters are appointed by a Group Commissioner after completing all registration, volunteer screening, and mandatory training requirements. 3. All non-Section and non-Group Committee Scouters are appointed by the appropriate commissioner within the Council Key 3 or delegate after completing all registration, volunteer screening, and mandatory training requirements. 4. Council Key 3 Members, National Support Scouters and National Shared-Service Scouters are appointed by a member of the National Key 3 or delegate after completing all registration, volunteer screening, and mandatory training requirements. 5. In the case of Venturer Companies and Rover Crews, the members should be involved in the selection of their Section Scouters. 6. Commissioners must satisfy themselves that the individual: Behaves in daily life in ways that indicate personal beliefs that are in keeping with the Principles and Practices of Scouting and is prepared to affirm that through the Scouters Promise Commits to helping achieve the Mission of Scouts Canada Has the ability to work harmoniously with the members of their Section and to co-operate with others Has demonstrated the appropriate attitude and has, or is willing to acquire, skills and knowledge for the job Is willing to develop their leadership and program skills through training, coaching, or self-directed learning Is prepared to give the time to do the job effectively, including engaging in necessary development Meets all of the requirements to be a registered member of Scouts Canada 7. All appointments are annual. Reappointment is based on satisfactory performance and adherence to the Code of Conduct. Group Commissioners may not renew an appointment, if: The Scouter no longer wishes to be a member The Scouter fails to carry out their responsibilities satisfactorily. 8. Discipline and Performance Management is conducted as per the Discipline & Performance Management Procedure. Related Policies & Standards Human Resources Policy Volunteer Screening Policy Related Procedures Volunteer Screening Procedure Discipline and Performance Management Procedure Resources FAQs — Scouts Canada Online Support Centre Volunteer Job Descriptions (in development) Effective Date March 2, 2019 Policy Updates September 6, 2019

Resources

Scouts Canada Screening Interview Guide

Volunteer Screening Procedure Introduction Scouts Canada requires that all applicants for roles with Scouts Canada comply with this procedure before they participate in any Scouting activities. This procedure is not applicable to youth: Beaver Colony, Cub Pack, Scout Troop or Venturer Company participants. This procedure is applicable for Rover Scouts. Our Procedure 1. This procedure describes the minimum mandatory requirements for volunteer Screening prior to participation in any Scouting activities and applies to all: a. Scouters b. Rover Scouts c. Parents/guardians and other adult resource people d. Venturer Scouts acting as Youth Offers of Service at major events e. Businesses and organizations whose employees and volunteers participate in Scouts Canada activities 2. The responsible Commissioner, or delegate, provides applicants with: a. A job or role description b. An explanation of the volunteer screening steps and expectations c. A link to the Scouts Canada Code of Conduct 3. All persons applying to become a registered Scouter or Rover Scout must create a MyScouts profile and register as a volunteer on MyScouts.ca. 4. When applicable, each applicant will be interviewed according to Scouts Canada’s Screening Interview Guide. a. The Interview Guide for Youth-Aged Applicants is also used when applicants are less than 18 years of age. b. Interviews will: i. Be conducted by at least two interviewers that have completed the necessary interview training ii. Respect the confidentiality of the applicant’s information iii. Confirm whether the applicant will accept the role or not iv. Determine whether the applicant is acceptable or not v. Result in a screening checklist being recorded on the Applicant’s MyScouts profile c. Applicants and references may not be related by blood, adoption or marital status. d. Applicants under 18 years of age, who are Scouts Canada members, must provide their contact Section Scouter or Group Commissioner as a reference. e. Rover Scouts or Scouters transferring between Groups must follow the Transfer a Rover Scout or Scouter Procedure. 5. New Scouts Canada applicants (Scouters) must provide Scouts Canada with five references. Scouts Canada will contact at least three of the references and record the information received. Scouts Canada will then conduct such further inquiries as may be reasonably necessary. The five references provided must include: a. A co-worker or workplace supervisor i. Where the applicant is either unemployed, a stay-at-home parent, a long-term retiree, a young applicant or a person with no work history, this requirement can be excluded. b. If the individual has volunteered with another youth-serving organization, a person from the organization. i. Where the applicant has volunteered with another organization and has not provided a reference from that organization, the file is referred to the Safe Scouting Department c. At least two references who have known the applicant for the past five years d. Others who can attest to the person’s character e. More character references, when a workplace or youth-serving organization reference cannot be provided f. In the case of a failed reference, the fail will be reviewed by Safe Scouting, or as delegated. The applicant will not proceed until approval has been granted. 6. Applicants must read, agree to be bound by and sign (annually) the Scouts Canada Code of Conduct (Adult or Youth Scouter). 7. Clean Police Record Checks are mandatory for all volunteer applicants 18 years of age and older. a. A clean PRC means: i. No criminal record, as defined by the Criminal Records Act ii. No pardon(s) for a sexual offence as set out in the recent amendments of the Criminal Records Act iii. No outstanding criminal charge(s), including no stayed charges iv. No order(s) made in the interest of safety under the criminal code which would restrict the applicant’s access to weapons, firearms, or explosives v. No contact, access or behaviour restriction(s) with any person vi. No order(s) made under the child protection legislation which is intended to restrict the applicant/member's access to children vii. PRC submitted must be recent to within 3 months vii. PRC must explicitly state it was requested on behalf of volunteering for Scouts Canada b. As part of ongoing screening, a new Police Record Check must be submitted every three years. Scouts Canada reserves the right to conduct or request a Police Record Check for any volunteer at any time. c. Should an applicant not be able to provide a clean Police Record Check, that person may apply for an exception. Please see the Police Record Check Exception Procedure. d. In addition to a PRC, the applicant must: i. include a Vulnerable Sector Screening recent to within 3 months when applying to be a Scouter ii. meet Scouts Canada PRC/VSS requirements for appointment iii. include a provincially based Child Abuse Registry check (residents of Manitoba and Nova Scotia only) 8. All applicants must commit to the minimum mandatory learning and development required to have competency to safely facilitate the Canadian Path program. a. All applicants must complete Scouting Fundamentals, including Respect in Sport for Activity Leaders, before appointment. 9. The responsible Commissioner may approve the appointment, after reviewing the interview assessment, reference checks and Police Record Check. Parent Helpers, Other Adult Resource People including Hired Resource People (e.g. Canoe Guides) and Support Workers for Youth with Disabilities 1. Parents/guardians and other adults: a. Do not count in the Two-Scouter Rule or Youth:Scouter ratio b. May not be with youth unless supervised by Scouters 2. There are two categories of parents at Scouting activities: a. Parents/guardians who attend to watch the activities or assist their child in the activity b. Parents/guardians who attend to assist the Scouters as program instructors, first aiders, etc. 3. Parents and other adults who assist Scouters at more than five Section activities must apply to become a registered Scouter, be screened as per the Volunteer Screening Procedure and complete all volunteer screening and mandatory training requirements. 4. Other adults include, but are not limited to: a. Individual resource people (paid or volunteer) b. BP Guild members who are not members of Scouts Canada c. Employees of companies that provide resource people (e.g. canoe guides) d. Support workers for persons with disabilities 5. Parents/guardians complete a Myscouts profile when they register their child. Other adults who assist Scouters do not need to complete a Myscouts profile. 6. Parents/guardians and other adults are expected to sign the Scouts Canada Adult Code of Conduct before participating in activities with their children or assisting Scouters. 7. Parents/guardians and other adults who are assisting Scouters at an overnight activity must submit a clean Police Record Check and Vulnerable Sector Screening, Child Abuse Registry Check (applicable provinces only) and complete Safe Scouting for Parents online training before participating. 8. Where a support worker is provided by an agency, the agency must demonstrate to the Council Relationship Manager that their employee has been screened to the same standard as a Scouts Canada volunteer. 9. Where the support worker is not provided by an agency, they are screened as an “other adult” pursuant to the current procedure. Venturer Scouts acting as Youth Offers of Service at Major Events 1. Venturer Scouts acting as a Youth Offers of Service at Major Events: a. Help Scouters to organize and run activities at Major Events as defined in the Event Standards b. Do not count as Scouters for the purposes of the Two-Scouter Rule and youth:Scouter ratio c. Must have their role explained to them by event organizers 2. Prior to attending the major event, Youth Offers of Service must: a. Sign the Scouts Canada Code of Conduct (youth) b. Provide a written letter of reference from their Company Scouter indicating suitability for the role c. Complete Scouting Fundamentals training, including Respect in Sport for Activity Leaders Parents of Youth Offers of Service must contact the Help Centre to enable web-access to their child’s Myscouts profile in order to complete the required screening and training. Volunteer Screening Requirements New Scouts Canada Members Parents and Other Adults who are not registered members of Scouts Canada Scouters under 18 years of age (including CYCs) Rover Scout Participant Scouters 18 years and older Parents, or Other Adults attending regular meetings, day outings Parents staying overnight at activities – not helping Scouters Parents or Other Adults supporting Scouters at overnight activities Complete Application Yes Yes Yes No No No Interview Yes Yes Yes No No No Provide Five References Yes Yes Yes No No No Sign Code of Conduct Annually Yes Yes Yes Yes Yes Yes Submit Clean Police Record Check (PRC) No Yes Yes No No Yes Submit Volunteer Sector Screening (VSS) No No Yes No No Yes Complete Scouting Fundamentals Yes Yes Yes No No No Complete Safe Scouting for Parents No No No No Yes Yes Role Explained to Youth No No No Yes Yes Yes Must be Supervised with Youth No No No Yes Yes Yes Counts in Scouter-Youth Ratio Yes Yes Yes No No No Must have Completed Wood Badge I No No No No No No Screening Requirements for Scouts Canada Members Transferring to a New Group or Council Scouter under 18 (including CYCs) Rover Scout Scouters 18 years and older Apply to join new group Yes Yes Yes Sign Code of Conduct Yes Yes Yes Check reference with last Commissioner Yes Yes Yes Must have completed Wood Badge I Yes No Yes Police Record Check has been renewed in last three years No Yes Yes Renew Volunteer Sector Search No No No Interview Yes Yes Yes Screening Requirements for Scouters and Rover Scouts Renewing in the Same Group Scouter under 18 (including CYCs) Rover Scout Scouters 18 years and older Application No No No Sign Code of Conduct Yes Yes Yes Must have completed Wood Badge I Yes No Yes Police Record Check has been renewed in last three years No Yes Yes Renew Volunteer Sector Search No No No Screening Requirements for Youth Offers of Service at Major Events Youth Offer of Service (OOS) MyScouts Profile Yes Role and expectations explained Yes Sign Youth Code of Conduct Yes Letter of Reference from Company Scouter Yes Complete Scouting Fundamentals training Yes Complete Respect in Sport for Activity Leaders training Yes Role explained to youth Yes Must be supervised when working with youth participants Yes Counted for the Two-Scouter Rule and Scouter-Youth Ratio No Related Policies & Standards Discipline, Temporary Suspension and Termination of Membership Policy Member Disclosure Protection (Whistleblower) Policy Scouts Canada Code of Conduct Standards Volunteer Screening Policy Related Procedures Member Disclosure Protection (Whistleblower) Procedure Supporting a Member Under Suspension Procedure Temporary Suspension and Termination Procedure Resources Supervision Guide for Scouting Activities ScoutSafe App Child Abuse Registry Screening — Scouter Guidelines — Manitoba Child Abuse Registry Screening — Scouter Guidelines — Nova Scotia Child Abuse Registry FAQs Event Management Playbook — Design Stage Police Record Check (PRC) Verification and Submission Process — Help Centre Approved V3: June 5, 2020 V2: January 8, 2020 V1: June 7, 2019 Effective Date V3: June 5, 2020 V2: January 16, 2020 V1: July 1, 2019 Updates V3: Updated to include the requirement for provincial based Child Abuse Registry checks (CAR) for the residents of Manitoba and Nova Scotia. V2: Removal of Employees from this procedure; Addition of Youth Offers of Service at major events; Additional reference guidelines; PRC Requirements.

Resources

ScoutSafe Incident Reporting User Guide

Emergency Management Standards Background The actions taken in the immediate stages of an emergency are critical. Whether it is a large scale event that potentially impacts our properties, meeting locations, or camps that requires a warning to members to evacuate or shelter: for example; in the recent flooding in Quebec or Calgary; the wildfires in BC; or the tornadoes in Saskatchewan or Ottawa. It can also be on a more local scale: for example: an indoor meeting activity, an outdoor event or short-term camp where there is a need to call for help to public emergency services. Scouts Canada's activities, youth, volunteers and employees are trained to administer first aid or perform CPR which can be lifesaving. However, emergencies are not limited to personal injury requiring emergency first aid – they can also impact our assets, properties, environment and / or reputation. The most important step in Emergency Preparedness is planning. To develop an Emergency Response Plan (ERP) the first step is to conduct a risk assessment to identify potential emergency scenarios – things that may realistically happen. This enables us to determine resource requirements and to develop plans and procedures to prepare our Groups, Sections or Councils. At the very least, every facility (meeting location, camp, Scouts Canada property) should develop and implement an ERP for protecting youth, volunteers, employees, visitors, contractors and anyone else at the facility. This part includes building evacuation (“fire drills”) or sheltering from severe weather such as tornadoes or wildfire. The Emergency Management Standards ensure our members can properly manage emergency situations that could impact our: youth, volunteers, parents, staff and other people environment assets (e.g. buildings, camps, machinery, vehicles, properties) financial condition reputation Our Standards These Standards apply to all departments, functions, councils, staff, volunteers, and those acting in support of our activities. It provides guidance for consistent, co-ordinated, and effective management of emergencies. Emergency Management: A formal process is in place for documenting, reviewing, assessing, and implementing an appropriate Emergency Response Plan (ERP) for all departments, functions, councils, staff, volunteers, and those acting in support of our activities. These Standards ensure: Emergency Response Plans (ERPs) are written (documented), in place, appropriate, risk-based, and tested. Adequate resources (people, facilities, and equipment) are in place to implement those plans. Training for those plans is completed (as appropriate). Assessment and maintenance of emergency preparedness are regularly conducted. Mandatory actions: Emergency Preparedness. Scouts Canada Properties, Camps, Councils and Events will create, publish and maintain an ERP that addresses all credible and significant risk as appropriate. Each Group and Section (e.g. Colony, Pack, Troop, Company and Crew) must create an ERP for their local meeting place(s) and for each Category 2 and 3 adventure activity (as part of the Adventure Approval Process). [Note – Category 2 and 3 activities are defined in the: Adventure Standards] Emergency Response Plans (ERPs): All ERPs will be supported by a current (annual) risk and impact assessment. All Event ERPs will be formally documented and shared with the Event Approval Team. All section-specific ERPs will be formally documented and shared with the Group Commissioner. All ERPs will be implemented and tested, at minimum annually, with appropriate routine training, exercises, and / or drills. All Event ERPs must run a trial drill before Event happens. All Medium-Risk and High-Risk Events must run a table top exercise at the minimum. Leaving enough time to re-evaluate and review changes. All ERPs will include: How to assess an emergency situation – specific to the prevailing risks, Plans to mobilize response personnel and agencies, How to establish communication among everyone involved. All ERPs will be: Documented in appropriate detail commensurate with risk, Integrated with business-continuity and crisis-management plans as appropriate and relevant, Readily available to appropriate personnel, Communicated to employees, volunteers, youth and parents as appropriate, Reviewed and revised when needed, especially after an emergency. Emergency Response If an incident is determined to be an emergency, we declare an emergency and use our ERP. Related Policies & Standards Safety First Policy Adventure Standards Communication Standards Related Procedures Incident Reporting Procedure Resources ScoutSafe App ScoutSafe Incident Reporting User Guide Scouts Canada Incident Report Form Scouts Canada Online Support Centre FAQ Emergency Response Plan — Junior Sections Emergency Response Plan — Senior Sections Event Management Playbook — Execute Stage Effective Date June 2023 Updates V2: Updating terms and including Event Standards. Incident Management Standards Introduction The Incident Management Standard helps us manage incidents that occur at Scouts Canada camps, properties, worksites, and all locations where our activities are conducted. At Scouts Canada, we believe all incidents are preventable and good hazard identification and risk management are a core life skill that all Scouters and youth should develop as part of their Scouting adventures. In Scouts Canada, an incident is not limited to personal safety, but describes any condition outside of the normal that has the potential to cause harm to people, property, the environment or our reputation. Accordingly, we define an incident as an event, or occurrence, that results in: Injury Significant illness Failure of youth protection Complaint / Scouter Discipline Management Environmental spill Regulatory non-compliance Property or asset damage Damage to our reputation This Standard helps us: Reduce injuries and illnesses, environmental impacts, property and financial losses Improve our youth protection standards and risk controls Improve external relationships and protect our reputation Comply with regulations (e.g. water compliance) Identify systemic deficiencies Our Standards 1. This Standard applies to all members, departments, properties, camps, functions, councils, youth, staff, volunteers, and those acting in support of Scouts Canada activities. 2. This Standard clearly defines how our members will: Respond to an incident Notify supervisors, regulatory agencies, internal and external stakeholders about an incident Review incidents and share information with Scouts Canada Implement continuous improvement 3. Incident management: A formal process is in place for identifying, reporting, documenting, reviewing, assessing, and tracking incidents. We will all use the same tools for incident documentation and tracking 4. Mandatory actions: Initial report and response All Scouts Canada members shall immediately report any incident to the responsible designated Scouter in Charge (as defined in the Adventure Standard). If in doubt – we report. This includes property and camp regulatory non-compliance. If an incident is determined to be an emergency, we will use the Emergency Preparedness and Response Standard and processes therein. If an incident is determined to be a youth protection concern then the designated Scouter will follow the Youth Protection Reporting Procedure. The designated Scouter in Charge, or delegate, shall use initial mitigations to address immediate risks and prevent escalation of the incident The designated Scouter in Charge will go to the next level of Commissioner, or delegate, and Safe Scouting (as appropriate) for support We will always use the ScoutSafe APP to report incidents, or if unavailable, the safety@scouts.ca email address. Communication We follow the Communications Standard for all incident communications Incident assessment We will review all incidents Safe Scouting will assign a lead to conduct the review with support from the appropriate individuals. The lead will be a qualified, impartial person whose seniority is consistent with the level of the incident The support will be qualified, impartial person(s) that can provide subject-matter expertise to the incident review We will follow established timeframes for starting and finishing all reviews The lead can get help from Council or National teams when necessary The lead is responsible for evidence collection and discussion with parties involved in the incident and emergency response The review team maintains the integrity and security of evidence Corrective actions We develop corrective actions for all findings from the incident review. We develop a plan and timeline to closeout all corrective actions Knowledge sharing We will communicate internally and externally what we learn from incidents as per the Communications Standard Tracking and improving performance National and Council leadership teams shall identify and work to solve systemic trends, using performance-improvement plans Training and competency We shall provide training to all personnel who manage incidents Related Policies & Standards Safety First Policy Emergency Management Standards Communication Standards Related Procedures Preventing and Responding to Bullying and Harassment Procedure Youth Protection Reporting Procedure Incident Reporting Procedure Resources ScoutSafe App ScoutSafe Incident Reporting User Guide Scouts Canada Incident Report Form Scouts Canada Online Support Centre FAQ Effective Date October 1, 2019

Resources

The Parent/Guardian Consent Form for Category Three Activities and Out of Country Travel

Firearms and Weapons Standards Introduction With the exclusion of use in shooting sports, the possession and use of firearms are prohibited at Scouts Canada activities and on Scouts Canada property. Anyone wishing to possess or use firearms needs to request an exception to this Standard and request permission from the Executive Commissioner and CEO. Our Standards These are the standards for the possession of firearms for safety reasons. A separate standard explains the use of firearms and weapons for shooting sports. Scouts Canada property standards explain the requirements for employees who possess firearms and reside on properties. We conduct risk and hazard assessments for all activities. We must consider the possibility of wildlife encounters. Firearms will only be considered during Scouts Canada activities or on Scouts Canada property where the risk of wild animal encounters that may jeopardize participant safety is high or extreme. The Group Commissioner must ensure that appropriate risk management and controls have been implemented prior to any request for a firearms exception. The Group Commissioner must ensure proper storage of the firearm and proof that the carrier, and authorised personnel, have a valid PAL license and firearms certificate as part of the risk management plan. The Council Relationship Manager must approve the request prior to requesting for an exception for possession or use of firearms from the CEO. To demonstrate that parents are informed and approve of the risk, each participant is required to present a completed Parent/Guardian Consent Form for Category Three Activities granting permission for youth to be in the presence of potential live firearms use during a Scouting activity. Once approved, all participants are to be informed of the presence of a firearm, it’s purpose, storage requirements, and those who are authorized access to it. Related Policies & Standards Safety First Policy Key 3 Shared Leadership Policy Shooting Sports Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Resources Camping and Outdoor Activity Application The Parent/Guardian Consent Form for Category Three Activities and Out of Country Travel FAQs — Scouts Canada Online Support Centre Parks Canada Bear Safety Safely using bear spray Ontario Bear Safety Kananaskis Bear Safety Alberta Bear Smart Program How to Use Bear Spray — Banff National Park Effective Date August 1, 2019

Resources

Backcheck and Reference Check FAQ (Online Support Centre)

Volunteer Screening Procedure Introduction Scouts Canada requires that all applicants for roles with Scouts Canada comply with this procedure before they participate in any Scouting activities. This procedure is not applicable to youth: Beaver Colony, Cub Pack, Scout Troop or Venturer Company participants. This procedure is applicable for Rover Scouts. Our Procedure 1. This procedure describes the minimum mandatory requirements for volunteer Screening prior to participation in any Scouting activities and applies to all: a. Scouters b. Rover Scouts c. Parents/guardians and other adult resource people d. Venturer Scouts acting as Youth Offers of Service at major events e. Businesses and organizations whose employees and volunteers participate in Scouts Canada activities 2. The responsible Commissioner, or delegate, provides applicants with: a. A job or role description b. An explanation of the volunteer screening steps and expectations c. A link to the Scouts Canada Code of Conduct 3. All persons applying to become a registered Scouter or Rover Scout must create a MyScouts profile and register as a volunteer on MyScouts.ca. 4. When applicable, each applicant will be interviewed according to Scouts Canada’s Screening Interview Guide. a. The Interview Guide for Youth-Aged Applicants is also used when applicants are less than 18 years of age. b. Interviews will: i. Be conducted by at least two interviewers that have completed the necessary interview training ii. Respect the confidentiality of the applicant’s information iii. Confirm whether the applicant will accept the role or not iv. Determine whether the applicant is acceptable or not v. Result in a screening checklist being recorded on the Applicant’s MyScouts profile c. Applicants and references may not be related by blood, adoption or marital status. d. Applicants under 18 years of age, who are Scouts Canada members, must provide their contact Section Scouter or Group Commissioner as a reference. e. Rover Scouts or Scouters transferring between Groups must follow the Transfer a Rover Scout or Scouter Procedure. 5. New Scouts Canada applicants (Scouters) must provide Scouts Canada with five references. Scouts Canada will contact at least three of the references and record the information received. Scouts Canada will then conduct such further inquiries as may be reasonably necessary. The five references provided must include: a. A co-worker or workplace supervisor i. Where the applicant is either unemployed, a stay-at-home parent, a long-term retiree, a young applicant or a person with no work history, this requirement can be excluded. b. If the individual has volunteered with another youth-serving organization, a person from the organization. i. Where the applicant has volunteered with another organization and has not provided a reference from that organization, the file is referred to the Safe Scouting Department c. At least two references who have known the applicant for the past five years d. Others who can attest to the person’s character e. More character references, when a workplace or youth-serving organization reference cannot be provided f. In the case of a failed reference, the fail will be reviewed by Safe Scouting, or as delegated. The applicant will not proceed until approval has been granted. 6. Applicants must read, agree to be bound by and sign (annually) the Scouts Canada Code of Conduct (Adult or Youth Scouter). 7. Clean Police Record Checks are mandatory for all volunteer applicants 18 years of age and older. a. A clean PRC means: i. No criminal record, as defined by the Criminal Records Act ii. No pardon(s) for a sexual offence as set out in the recent amendments of the Criminal Records Act iii. No outstanding criminal charge(s), including no stayed charges iv. No order(s) made in the interest of safety under the criminal code which would restrict the applicant’s access to weapons, firearms, or explosives v. No contact, access or behaviour restriction(s) with any person vi. No order(s) made under the child protection legislation which is intended to restrict the applicant/member's access to children vii. PRC submitted must be recent to within 3 months vii. PRC must explicitly state it was requested on behalf of volunteering for Scouts Canada b. As part of ongoing screening, a new Police Record Check must be submitted every three years. Scouts Canada reserves the right to conduct or request a Police Record Check for any volunteer at any time. c. Should an applicant not be able to provide a clean Police Record Check, that person may apply for an exception. Please see the Police Record Check Exception Procedure. d. In addition to a PRC, the applicant must: i. include a Vulnerable Sector Screening recent to within 3 months when applying to be a Scouter ii. meet Scouts Canada PRC/VSS requirements for appointment iii. include a provincially based Child Abuse Registry check (residents of Manitoba and Nova Scotia only) 8. All applicants must commit to the minimum mandatory learning and development required to have competency to safely facilitate the Canadian Path program. a. All applicants must complete Scouting Fundamentals, including Respect in Sport for Activity Leaders, before appointment. 9. The responsible Commissioner may approve the appointment, after reviewing the interview assessment, reference checks and Police Record Check. Parent Helpers, Other Adult Resource People including Hired Resource People (e.g. Canoe Guides) and Support Workers for Youth with Disabilities 1. Parents/guardians and other adults: a. Do not count in the Two-Scouter Rule or Youth:Scouter ratio b. May not be with youth unless supervised by Scouters 2. There are two categories of parents at Scouting activities: a. Parents/guardians who attend to watch the activities or assist their child in the activity b. Parents/guardians who attend to assist the Scouters as program instructors, first aiders, etc. 3. Parents and other adults who assist Scouters at more than five Section activities must apply to become a registered Scouter, be screened as per the Volunteer Screening Procedure and complete all volunteer screening and mandatory training requirements. 4. Other adults include, but are not limited to: a. Individual resource people (paid or volunteer) b. BP Guild members who are not members of Scouts Canada c. Employees of companies that provide resource people (e.g. canoe guides) d. Support workers for persons with disabilities 5. Parents/guardians complete a Myscouts profile when they register their child. Other adults who assist Scouters do not need to complete a Myscouts profile. 6. Parents/guardians and other adults are expected to sign the Scouts Canada Adult Code of Conduct before participating in activities with their children or assisting Scouters. 7. Parents/guardians and other adults who are assisting Scouters at an overnight activity must submit a clean Police Record Check and Vulnerable Sector Screening, Child Abuse Registry Check (applicable provinces only) and complete Safe Scouting for Parents online training before participating. 8. Where a support worker is provided by an agency, the agency must demonstrate to the Council Relationship Manager that their employee has been screened to the same standard as a Scouts Canada volunteer. 9. Where the support worker is not provided by an agency, they are screened as an “other adult” pursuant to the current procedure. Venturer Scouts acting as Youth Offers of Service at Major Events 1. Venturer Scouts acting as a Youth Offers of Service at Major Events: a. Help Scouters to organize and run activities at Major Events as defined in the Event Standards b. Do not count as Scouters for the purposes of the Two-Scouter Rule and youth:Scouter ratio c. Must have their role explained to them by event organizers 2. Prior to attending the major event, Youth Offers of Service must: a. Sign the Scouts Canada Code of Conduct (youth) b. Provide a written letter of reference from their Company Scouter indicating suitability for the role c. Complete Scouting Fundamentals training, including Respect in Sport for Activity Leaders Parents of Youth Offers of Service must contact the Help Centre to enable web-access to their child’s Myscouts profile in order to complete the required screening and training. Volunteer Screening Requirements New Scouts Canada Members Parents and Other Adults who are not registered members of Scouts Canada Scouters under 18 years of age (including CYCs) Rover Scout Participant Scouters 18 years and older Parents, or Other Adults attending regular meetings, day outings Parents staying overnight at activities – not helping Scouters Parents or Other Adults supporting Scouters at overnight activities Complete Application Yes Yes Yes No No No Interview Yes Yes Yes No No No Provide Five References Yes Yes Yes No No No Sign Code of Conduct Annually Yes Yes Yes Yes Yes Yes Submit Clean Police Record Check (PRC) No Yes Yes No No Yes Submit Volunteer Sector Screening (VSS) No No Yes No No Yes Complete Scouting Fundamentals Yes Yes Yes No No No Complete Safe Scouting for Parents No No No No Yes Yes Role Explained to Youth No No No Yes Yes Yes Must be Supervised with Youth No No No Yes Yes Yes Counts in Scouter-Youth Ratio Yes Yes Yes No No No Must have Completed Wood Badge I No No No No No No Screening Requirements for Scouts Canada Members Transferring to a New Group or Council Scouter under 18 (including CYCs) Rover Scout Scouters 18 years and older Apply to join new group Yes Yes Yes Sign Code of Conduct Yes Yes Yes Check reference with last Commissioner Yes Yes Yes Must have completed Wood Badge I Yes No Yes Police Record Check has been renewed in last three years No Yes Yes Renew Volunteer Sector Search No No No Interview Yes Yes Yes Screening Requirements for Scouters and Rover Scouts Renewing in the Same Group Scouter under 18 (including CYCs) Rover Scout Scouters 18 years and older Application No No No Sign Code of Conduct Yes Yes Yes Must have completed Wood Badge I Yes No Yes Police Record Check has been renewed in last three years No Yes Yes Renew Volunteer Sector Search No No No Screening Requirements for Youth Offers of Service at Major Events Youth Offer of Service (OOS) MyScouts Profile Yes Role and expectations explained Yes Sign Youth Code of Conduct Yes Letter of Reference from Company Scouter Yes Complete Scouting Fundamentals training Yes Complete Respect in Sport for Activity Leaders training Yes Role explained to youth Yes Must be supervised when working with youth participants Yes Counted for the Two-Scouter Rule and Scouter-Youth Ratio No Related Policies & Standards Discipline, Temporary Suspension and Termination of Membership Policy Member Disclosure Protection (Whistleblower) Policy Scouts Canada Code of Conduct Standards Volunteer Screening Policy Related Procedures Member Disclosure Protection (Whistleblower) Procedure Supporting a Member Under Suspension Procedure Temporary Suspension and Termination Procedure Resources Supervision Guide for Scouting Activities ScoutSafe App Child Abuse Registry Screening — Scouter Guidelines — Manitoba Child Abuse Registry Screening — Scouter Guidelines — Nova Scotia Child Abuse Registry FAQs Event Management Playbook — Design Stage Police Record Check (PRC) Verification and Submission Process — Help Centre Approved V3: June 5, 2020 V2: January 8, 2020 V1: June 7, 2019 Effective Date V3: June 5, 2020 V2: January 16, 2020 V1: July 1, 2019 Updates V3: Updated to include the requirement for provincial based Child Abuse Registry checks (CAR) for the residents of Manitoba and Nova Scotia. V2: Removal of Employees from this procedure; Addition of Youth Offers of Service at major events; Additional reference guidelines; PRC Requirements.

Resources

How to Register as a Volunteer

Volunteer Screening Procedure Introduction Scouts Canada requires that all applicants for roles with Scouts Canada comply with this procedure before they participate in any Scouting activities. This procedure is not applicable to youth: Beaver Colony, Cub Pack, Scout Troop or Venturer Company participants. This procedure is applicable for Rover Scouts. Our Procedure 1. This procedure describes the minimum mandatory requirements for volunteer Screening prior to participation in any Scouting activities and applies to all: a. Scouters b. Rover Scouts c. Parents/guardians and other adult resource people d. Venturer Scouts acting as Youth Offers of Service at major events e. Businesses and organizations whose employees and volunteers participate in Scouts Canada activities 2. The responsible Commissioner, or delegate, provides applicants with: a. A job or role description b. An explanation of the volunteer screening steps and expectations c. A link to the Scouts Canada Code of Conduct 3. All persons applying to become a registered Scouter or Rover Scout must create a MyScouts profile and register as a volunteer on MyScouts.ca. 4. When applicable, each applicant will be interviewed according to Scouts Canada’s Screening Interview Guide. a. The Interview Guide for Youth-Aged Applicants is also used when applicants are less than 18 years of age. b. Interviews will: i. Be conducted by at least two interviewers that have completed the necessary interview training ii. Respect the confidentiality of the applicant’s information iii. Confirm whether the applicant will accept the role or not iv. Determine whether the applicant is acceptable or not v. Result in a screening checklist being recorded on the Applicant’s MyScouts profile c. Applicants and references may not be related by blood, adoption or marital status. d. Applicants under 18 years of age, who are Scouts Canada members, must provide their contact Section Scouter or Group Commissioner as a reference. e. Rover Scouts or Scouters transferring between Groups must follow the Transfer a Rover Scout or Scouter Procedure. 5. New Scouts Canada applicants (Scouters) must provide Scouts Canada with five references. Scouts Canada will contact at least three of the references and record the information received. Scouts Canada will then conduct such further inquiries as may be reasonably necessary. The five references provided must include: a. A co-worker or workplace supervisor i. Where the applicant is either unemployed, a stay-at-home parent, a long-term retiree, a young applicant or a person with no work history, this requirement can be excluded. b. If the individual has volunteered with another youth-serving organization, a person from the organization. i. Where the applicant has volunteered with another organization and has not provided a reference from that organization, the file is referred to the Safe Scouting Department c. At least two references who have known the applicant for the past five years d. Others who can attest to the person’s character e. More character references, when a workplace or youth-serving organization reference cannot be provided f. In the case of a failed reference, the fail will be reviewed by Safe Scouting, or as delegated. The applicant will not proceed until approval has been granted. 6. Applicants must read, agree to be bound by and sign (annually) the Scouts Canada Code of Conduct (Adult or Youth Scouter). 7. Clean Police Record Checks are mandatory for all volunteer applicants 18 years of age and older. a. A clean PRC means: i. No criminal record, as defined by the Criminal Records Act ii. No pardon(s) for a sexual offence as set out in the recent amendments of the Criminal Records Act iii. No outstanding criminal charge(s), including no stayed charges iv. No order(s) made in the interest of safety under the criminal code which would restrict the applicant’s access to weapons, firearms, or explosives v. No contact, access or behaviour restriction(s) with any person vi. No order(s) made under the child protection legislation which is intended to restrict the applicant/member's access to children vii. PRC submitted must be recent to within 3 months vii. PRC must explicitly state it was requested on behalf of volunteering for Scouts Canada b. As part of ongoing screening, a new Police Record Check must be submitted every three years. Scouts Canada reserves the right to conduct or request a Police Record Check for any volunteer at any time. c. Should an applicant not be able to provide a clean Police Record Check, that person may apply for an exception. Please see the Police Record Check Exception Procedure. d. In addition to a PRC, the applicant must: i. include a Vulnerable Sector Screening recent to within 3 months when applying to be a Scouter ii. meet Scouts Canada PRC/VSS requirements for appointment iii. include a provincially based Child Abuse Registry check (residents of Manitoba and Nova Scotia only) 8. All applicants must commit to the minimum mandatory learning and development required to have competency to safely facilitate the Canadian Path program. a. All applicants must complete Scouting Fundamentals, including Respect in Sport for Activity Leaders, before appointment. 9. The responsible Commissioner may approve the appointment, after reviewing the interview assessment, reference checks and Police Record Check. Parent Helpers, Other Adult Resource People including Hired Resource People (e.g. Canoe Guides) and Support Workers for Youth with Disabilities 1. Parents/guardians and other adults: a. Do not count in the Two-Scouter Rule or Youth:Scouter ratio b. May not be with youth unless supervised by Scouters 2. There are two categories of parents at Scouting activities: a. Parents/guardians who attend to watch the activities or assist their child in the activity b. Parents/guardians who attend to assist the Scouters as program instructors, first aiders, etc. 3. Parents and other adults who assist Scouters at more than five Section activities must apply to become a registered Scouter, be screened as per the Volunteer Screening Procedure and complete all volunteer screening and mandatory training requirements. 4. Other adults include, but are not limited to: a. Individual resource people (paid or volunteer) b. BP Guild members who are not members of Scouts Canada c. Employees of companies that provide resource people (e.g. canoe guides) d. Support workers for persons with disabilities 5. Parents/guardians complete a Myscouts profile when they register their child. Other adults who assist Scouters do not need to complete a Myscouts profile. 6. Parents/guardians and other adults are expected to sign the Scouts Canada Adult Code of Conduct before participating in activities with their children or assisting Scouters. 7. Parents/guardians and other adults who are assisting Scouters at an overnight activity must submit a clean Police Record Check and Vulnerable Sector Screening, Child Abuse Registry Check (applicable provinces only) and complete Safe Scouting for Parents online training before participating. 8. Where a support worker is provided by an agency, the agency must demonstrate to the Council Relationship Manager that their employee has been screened to the same standard as a Scouts Canada volunteer. 9. Where the support worker is not provided by an agency, they are screened as an “other adult” pursuant to the current procedure. Venturer Scouts acting as Youth Offers of Service at Major Events 1. Venturer Scouts acting as a Youth Offers of Service at Major Events: a. Help Scouters to organize and run activities at Major Events as defined in the Event Standards b. Do not count as Scouters for the purposes of the Two-Scouter Rule and youth:Scouter ratio c. Must have their role explained to them by event organizers 2. Prior to attending the major event, Youth Offers of Service must: a. Sign the Scouts Canada Code of Conduct (youth) b. Provide a written letter of reference from their Company Scouter indicating suitability for the role c. Complete Scouting Fundamentals training, including Respect in Sport for Activity Leaders Parents of Youth Offers of Service must contact the Help Centre to enable web-access to their child’s Myscouts profile in order to complete the required screening and training. Volunteer Screening Requirements New Scouts Canada Members Parents and Other Adults who are not registered members of Scouts Canada Scouters under 18 years of age (including CYCs) Rover Scout Participant Scouters 18 years and older Parents, or Other Adults attending regular meetings, day outings Parents staying overnight at activities – not helping Scouters Parents or Other Adults supporting Scouters at overnight activities Complete Application Yes Yes Yes No No No Interview Yes Yes Yes No No No Provide Five References Yes Yes Yes No No No Sign Code of Conduct Annually Yes Yes Yes Yes Yes Yes Submit Clean Police Record Check (PRC) No Yes Yes No No Yes Submit Volunteer Sector Screening (VSS) No No Yes No No Yes Complete Scouting Fundamentals Yes Yes Yes No No No Complete Safe Scouting for Parents No No No No Yes Yes Role Explained to Youth No No No Yes Yes Yes Must be Supervised with Youth No No No Yes Yes Yes Counts in Scouter-Youth Ratio Yes Yes Yes No No No Must have Completed Wood Badge I No No No No No No Screening Requirements for Scouts Canada Members Transferring to a New Group or Council Scouter under 18 (including CYCs) Rover Scout Scouters 18 years and older Apply to join new group Yes Yes Yes Sign Code of Conduct Yes Yes Yes Check reference with last Commissioner Yes Yes Yes Must have completed Wood Badge I Yes No Yes Police Record Check has been renewed in last three years No Yes Yes Renew Volunteer Sector Search No No No Interview Yes Yes Yes Screening Requirements for Scouters and Rover Scouts Renewing in the Same Group Scouter under 18 (including CYCs) Rover Scout Scouters 18 years and older Application No No No Sign Code of Conduct Yes Yes Yes Must have completed Wood Badge I Yes No Yes Police Record Check has been renewed in last three years No Yes Yes Renew Volunteer Sector Search No No No Screening Requirements for Youth Offers of Service at Major Events Youth Offer of Service (OOS) MyScouts Profile Yes Role and expectations explained Yes Sign Youth Code of Conduct Yes Letter of Reference from Company Scouter Yes Complete Scouting Fundamentals training Yes Complete Respect in Sport for Activity Leaders training Yes Role explained to youth Yes Must be supervised when working with youth participants Yes Counted for the Two-Scouter Rule and Scouter-Youth Ratio No Related Policies & Standards Discipline, Temporary Suspension and Termination of Membership Policy Member Disclosure Protection (Whistleblower) Policy Scouts Canada Code of Conduct Standards Volunteer Screening Policy Related Procedures Member Disclosure Protection (Whistleblower) Procedure Supporting a Member Under Suspension Procedure Temporary Suspension and Termination Procedure Resources Supervision Guide for Scouting Activities ScoutSafe App Child Abuse Registry Screening — Scouter Guidelines — Manitoba Child Abuse Registry Screening — Scouter Guidelines — Nova Scotia Child Abuse Registry FAQs Event Management Playbook — Design Stage Police Record Check (PRC) Verification and Submission Process — Help Centre Approved V3: June 5, 2020 V2: January 8, 2020 V1: June 7, 2019 Effective Date V3: June 5, 2020 V2: January 16, 2020 V1: July 1, 2019 Updates V3: Updated to include the requirement for provincial based Child Abuse Registry checks (CAR) for the residents of Manitoba and Nova Scotia. V2: Removal of Employees from this procedure; Addition of Youth Offers of Service at major events; Additional reference guidelines; PRC Requirements.

Resources

International Travel Application

International Travel Standards Introduction An International Activity Application is required for all travel outside Canada, that is more than 500 km from the group’s usual meeting place or more than three days in duration. Our Standards International Travel Application 1. A separate International Activity Application is required for each trip outside Canada. 2. Group Commissioners may approve international travel of up to three nights and up to 500 kilometres from home. 3. Before approving international travel, the Group Commissioner will ensure: Contracts and agreements are signed according to Scouts Canada procedures All waivers, hold harmless, and indemnification agreements are dealt with according to the Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure A risk management plan is submitted along with an emergency plan All Scouters, parents/guardians, and other adult resource people are screened according to Scouts Canada procedures 4. In addition, the Group Commissioner will ensure each participant has: A valid passport or equivalent document[1]. The Government of Canada advises that passports need to be valid for up to six months after the scheduled date of return to Canada Travel medical insurance Trip cancellation and interruption insurance if the adventure involves commercial or charter travel by air, sea, or ground Parent/Guardian Consent Form, signed by both parents, for each person under 18 years of age. The Scouter in charge will take these forms on the adventure Completed a Physical Fitness Form 5. In consultation with their Group Commissioner, the Scouter-In-Charge shall submit the International Activity Application, for trips more than three nights or 500 km from home, for approval. 6. All International Activity Applications must be submitted as soon as possible and no later than four weeks prior to departure. International Letters of Introduction 7. An International Letter of Introduction may be obtained for individuals travelling outside of Canada. Such letters are issued by the International Commissioner or designate on a standard form from the World Organization of the Scout Movement. The only purpose of the International Letter of Introduction is to identify the carrier as a registered member of Scouts Canada. The letter conveys no special privileges. Send your request to intl@scouts.ca. [1] Current USA requirements https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative Related Policies & Standards Safety First Policy Requirements for Section Scouters Standards Transportation Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Contracts Procedure Volunteer Screening Procedure Resources International Activity Application Adventure Application Form Physical Fitness Form Scouts Canada International Commissioner and International Program Team Scouts Canada International Programs Information Government of Canada Travel Advice and Advisories FAQs — Scouts Canada Online Support Centre Effective Date March 17, 2022 Updates V2: This change is required to streamline the International Travel Process. This Standard change will move the oversight and management to focus on higher risk and longer duration trips of an international nature.

Resources

MyScouts - Create an Account / Member Profile

Volunteer Screening Procedure Introduction Scouts Canada requires that all applicants for roles with Scouts Canada comply with this procedure before they participate in any Scouting activities. This procedure is not applicable to youth: Beaver Colony, Cub Pack, Scout Troop or Venturer Company participants. This procedure is applicable for Rover Scouts. Our Procedure 1. This procedure describes the minimum mandatory requirements for volunteer Screening prior to participation in any Scouting activities and applies to all: a. Scouters b. Rover Scouts c. Parents/guardians and other adult resource people d. Venturer Scouts acting as Youth Offers of Service at major events e. Businesses and organizations whose employees and volunteers participate in Scouts Canada activities 2. The responsible Commissioner, or delegate, provides applicants with: a. A job or role description b. An explanation of the volunteer screening steps and expectations c. A link to the Scouts Canada Code of Conduct 3. All persons applying to become a registered Scouter or Rover Scout must create a MyScouts profile and register as a volunteer on MyScouts.ca. 4. When applicable, each applicant will be interviewed according to Scouts Canada’s Screening Interview Guide. a. The Interview Guide for Youth-Aged Applicants is also used when applicants are less than 18 years of age. b. Interviews will: i. Be conducted by at least two interviewers that have completed the necessary interview training ii. Respect the confidentiality of the applicant’s information iii. Confirm whether the applicant will accept the role or not iv. Determine whether the applicant is acceptable or not v. Result in a screening checklist being recorded on the Applicant’s MyScouts profile c. Applicants and references may not be related by blood, adoption or marital status. d. Applicants under 18 years of age, who are Scouts Canada members, must provide their contact Section Scouter or Group Commissioner as a reference. e. Rover Scouts or Scouters transferring between Groups must follow the Transfer a Rover Scout or Scouter Procedure. 5. New Scouts Canada applicants (Scouters) must provide Scouts Canada with five references. Scouts Canada will contact at least three of the references and record the information received. Scouts Canada will then conduct such further inquiries as may be reasonably necessary. The five references provided must include: a. A co-worker or workplace supervisor i. Where the applicant is either unemployed, a stay-at-home parent, a long-term retiree, a young applicant or a person with no work history, this requirement can be excluded. b. If the individual has volunteered with another youth-serving organization, a person from the organization. i. Where the applicant has volunteered with another organization and has not provided a reference from that organization, the file is referred to the Safe Scouting Department c. At least two references who have known the applicant for the past five years d. Others who can attest to the person’s character e. More character references, when a workplace or youth-serving organization reference cannot be provided f. In the case of a failed reference, the fail will be reviewed by Safe Scouting, or as delegated. The applicant will not proceed until approval has been granted. 6. Applicants must read, agree to be bound by and sign (annually) the Scouts Canada Code of Conduct (Adult or Youth Scouter). 7. Clean Police Record Checks are mandatory for all volunteer applicants 18 years of age and older. a. A clean PRC means: i. No criminal record, as defined by the Criminal Records Act ii. No pardon(s) for a sexual offence as set out in the recent amendments of the Criminal Records Act iii. No outstanding criminal charge(s), including no stayed charges iv. No order(s) made in the interest of safety under the criminal code which would restrict the applicant’s access to weapons, firearms, or explosives v. No contact, access or behaviour restriction(s) with any person vi. No order(s) made under the child protection legislation which is intended to restrict the applicant/member's access to children vii. PRC submitted must be recent to within 3 months vii. PRC must explicitly state it was requested on behalf of volunteering for Scouts Canada b. As part of ongoing screening, a new Police Record Check must be submitted every three years. Scouts Canada reserves the right to conduct or request a Police Record Check for any volunteer at any time. c. Should an applicant not be able to provide a clean Police Record Check, that person may apply for an exception. Please see the Police Record Check Exception Procedure. d. In addition to a PRC, the applicant must: i. include a Vulnerable Sector Screening recent to within 3 months when applying to be a Scouter ii. meet Scouts Canada PRC/VSS requirements for appointment iii. include a provincially based Child Abuse Registry check (residents of Manitoba and Nova Scotia only) 8. All applicants must commit to the minimum mandatory learning and development required to have competency to safely facilitate the Canadian Path program. a. All applicants must complete Scouting Fundamentals, including Respect in Sport for Activity Leaders, before appointment. 9. The responsible Commissioner may approve the appointment, after reviewing the interview assessment, reference checks and Police Record Check. Parent Helpers, Other Adult Resource People including Hired Resource People (e.g. Canoe Guides) and Support Workers for Youth with Disabilities 1. Parents/guardians and other adults: a. Do not count in the Two-Scouter Rule or Youth:Scouter ratio b. May not be with youth unless supervised by Scouters 2. There are two categories of parents at Scouting activities: a. Parents/guardians who attend to watch the activities or assist their child in the activity b. Parents/guardians who attend to assist the Scouters as program instructors, first aiders, etc. 3. Parents and other adults who assist Scouters at more than five Section activities must apply to become a registered Scouter, be screened as per the Volunteer Screening Procedure and complete all volunteer screening and mandatory training requirements. 4. Other adults include, but are not limited to: a. Individual resource people (paid or volunteer) b. BP Guild members who are not members of Scouts Canada c. Employees of companies that provide resource people (e.g. canoe guides) d. Support workers for persons with disabilities 5. Parents/guardians complete a Myscouts profile when they register their child. Other adults who assist Scouters do not need to complete a Myscouts profile. 6. Parents/guardians and other adults are expected to sign the Scouts Canada Adult Code of Conduct before participating in activities with their children or assisting Scouters. 7. Parents/guardians and other adults who are assisting Scouters at an overnight activity must submit a clean Police Record Check and Vulnerable Sector Screening, Child Abuse Registry Check (applicable provinces only) and complete Safe Scouting for Parents online training before participating. 8. Where a support worker is provided by an agency, the agency must demonstrate to the Council Relationship Manager that their employee has been screened to the same standard as a Scouts Canada volunteer. 9. Where the support worker is not provided by an agency, they are screened as an “other adult” pursuant to the current procedure. Venturer Scouts acting as Youth Offers of Service at Major Events 1. Venturer Scouts acting as a Youth Offers of Service at Major Events: a. Help Scouters to organize and run activities at Major Events as defined in the Event Standards b. Do not count as Scouters for the purposes of the Two-Scouter Rule and youth:Scouter ratio c. Must have their role explained to them by event organizers 2. Prior to attending the major event, Youth Offers of Service must: a. Sign the Scouts Canada Code of Conduct (youth) b. Provide a written letter of reference from their Company Scouter indicating suitability for the role c. Complete Scouting Fundamentals training, including Respect in Sport for Activity Leaders Parents of Youth Offers of Service must contact the Help Centre to enable web-access to their child’s Myscouts profile in order to complete the required screening and training. Volunteer Screening Requirements New Scouts Canada Members Parents and Other Adults who are not registered members of Scouts Canada Scouters under 18 years of age (including CYCs) Rover Scout Participant Scouters 18 years and older Parents, or Other Adults attending regular meetings, day outings Parents staying overnight at activities – not helping Scouters Parents or Other Adults supporting Scouters at overnight activities Complete Application Yes Yes Yes No No No Interview Yes Yes Yes No No No Provide Five References Yes Yes Yes No No No Sign Code of Conduct Annually Yes Yes Yes Yes Yes Yes Submit Clean Police Record Check (PRC) No Yes Yes No No Yes Submit Volunteer Sector Screening (VSS) No No Yes No No Yes Complete Scouting Fundamentals Yes Yes Yes No No No Complete Safe Scouting for Parents No No No No Yes Yes Role Explained to Youth No No No Yes Yes Yes Must be Supervised with Youth No No No Yes Yes Yes Counts in Scouter-Youth Ratio Yes Yes Yes No No No Must have Completed Wood Badge I No No No No No No Screening Requirements for Scouts Canada Members Transferring to a New Group or Council Scouter under 18 (including CYCs) Rover Scout Scouters 18 years and older Apply to join new group Yes Yes Yes Sign Code of Conduct Yes Yes Yes Check reference with last Commissioner Yes Yes Yes Must have completed Wood Badge I Yes No Yes Police Record Check has been renewed in last three years No Yes Yes Renew Volunteer Sector Search No No No Interview Yes Yes Yes Screening Requirements for Scouters and Rover Scouts Renewing in the Same Group Scouter under 18 (including CYCs) Rover Scout Scouters 18 years and older Application No No No Sign Code of Conduct Yes Yes Yes Must have completed Wood Badge I Yes No Yes Police Record Check has been renewed in last three years No Yes Yes Renew Volunteer Sector Search No No No Screening Requirements for Youth Offers of Service at Major Events Youth Offer of Service (OOS) MyScouts Profile Yes Role and expectations explained Yes Sign Youth Code of Conduct Yes Letter of Reference from Company Scouter Yes Complete Scouting Fundamentals training Yes Complete Respect in Sport for Activity Leaders training Yes Role explained to youth Yes Must be supervised when working with youth participants Yes Counted for the Two-Scouter Rule and Scouter-Youth Ratio No Related Policies & Standards Discipline, Temporary Suspension and Termination of Membership Policy Member Disclosure Protection (Whistleblower) Policy Scouts Canada Code of Conduct Standards Volunteer Screening Policy Related Procedures Member Disclosure Protection (Whistleblower) Procedure Supporting a Member Under Suspension Procedure Temporary Suspension and Termination Procedure Resources Supervision Guide for Scouting Activities ScoutSafe App Child Abuse Registry Screening — Scouter Guidelines — Manitoba Child Abuse Registry Screening — Scouter Guidelines — Nova Scotia Child Abuse Registry FAQs Event Management Playbook — Design Stage Police Record Check (PRC) Verification and Submission Process — Help Centre Approved V3: June 5, 2020 V2: January 8, 2020 V1: June 7, 2019 Effective Date V3: June 5, 2020 V2: January 16, 2020 V1: July 1, 2019 Updates V3: Updated to include the requirement for provincial based Child Abuse Registry checks (CAR) for the residents of Manitoba and Nova Scotia. V2: Removal of Employees from this procedure; Addition of Youth Offers of Service at major events; Additional reference guidelines; PRC Requirements.

Resources

MyScouts Registration System

Resources

Respect in Sport for Activity Leaders

Resources

Scout Safety Permits

Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Introduction Many tools are available that can make camping experiences easier and more comfortable, including knives, multi-purpose tools, axes, saws, camping stoves, lanterns, and other camping tools. To use and maintain these tools safely requires training, skill, and respect. Our Standards Before members (youth and adult) use knives, axes, saws, camp stoves, lanterns, and other camping tools, the Scouter in charge shall ensure that: A risk management plan is in place to manage hazards to within reasonable risk control (as low as reasonably practical) Youth are introduced to equipment with the appropriate safety knowledge and supervision The equipment is properly maintained and all safety features are in place and verified All members have the appropriate and necessary skills and experience to safely use the equipment Tools will be used in the right place, at the right time, with the right tool for the right job, with the right training and skills, and the right supervision For program activities, members may only use knives with blades 10 centimetres long or less. All other knives must be approved by the Group Commissioner based on a program plan and appropriate risk management plan. For food preparation, members using knives are advised to wear cut-resistant gloves. At a minimum, the Scouter in charge must ensure tools being used in food preparation will be used in the right place, at the right time, with the right tool for the right job, with the right training and skills. Related Policies & Standards Safety First Policy Adventure Standards Resources Don’t Be On The Cutting Edge of Knife Safety (Scouts Canada Safety Tip Sheets) Stove and Lantern Safety (Scouts Canada Safety Tip Sheets) Safe Culinary Adventures (Scouts Canada Safety Tip Sheets) Axe and Saw Safety (Scouts Canada Safety Tip Sheets) Scout Safety Permits (Available from the Scout Shop) FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates Date April 2, 2019

Resources

ScoutSafe App

Incident Management Standards Introduction The Incident Management Standard helps us manage incidents that occur at Scouts Canada camps, properties, worksites, and all locations where our activities are conducted. At Scouts Canada, we believe all incidents are preventable and good hazard identification and risk management are a core life skill that all Scouters and youth should develop as part of their Scouting adventures. In Scouts Canada, an incident is not limited to personal safety, but describes any condition outside of the normal that has the potential to cause harm to people, property, the environment or our reputation. Accordingly, we define an incident as an event, or occurrence, that results in: Injury Significant illness Failure of youth protection Complaint / Scouter Discipline Management Environmental spill Regulatory non-compliance Property or asset damage Damage to our reputation This Standard helps us: Reduce injuries and illnesses, environmental impacts, property and financial losses Improve our youth protection standards and risk controls Improve external relationships and protect our reputation Comply with regulations (e.g. water compliance) Identify systemic deficiencies Our Standards 1. This Standard applies to all members, departments, properties, camps, functions, councils, youth, staff, volunteers, and those acting in support of Scouts Canada activities. 2. This Standard clearly defines how our members will: Respond to an incident Notify supervisors, regulatory agencies, internal and external stakeholders about an incident Review incidents and share information with Scouts Canada Implement continuous improvement 3. Incident management: A formal process is in place for identifying, reporting, documenting, reviewing, assessing, and tracking incidents. We will all use the same tools for incident documentation and tracking 4. Mandatory actions: Initial report and response All Scouts Canada members shall immediately report any incident to the responsible designated Scouter in Charge (as defined in the Adventure Standard). If in doubt – we report. This includes property and camp regulatory non-compliance. If an incident is determined to be an emergency, we will use the Emergency Preparedness and Response Standard and processes therein. If an incident is determined to be a youth protection concern then the designated Scouter will follow the Youth Protection Reporting Procedure. The designated Scouter in Charge, or delegate, shall use initial mitigations to address immediate risks and prevent escalation of the incident The designated Scouter in Charge will go to the next level of Commissioner, or delegate, and Safe Scouting (as appropriate) for support We will always use the ScoutSafe APP to report incidents, or if unavailable, the safety@scouts.ca email address. Communication We follow the Communications Standard for all incident communications Incident assessment We will review all incidents Safe Scouting will assign a lead to conduct the review with support from the appropriate individuals. The lead will be a qualified, impartial person whose seniority is consistent with the level of the incident The support will be qualified, impartial person(s) that can provide subject-matter expertise to the incident review We will follow established timeframes for starting and finishing all reviews The lead can get help from Council or National teams when necessary The lead is responsible for evidence collection and discussion with parties involved in the incident and emergency response The review team maintains the integrity and security of evidence Corrective actions We develop corrective actions for all findings from the incident review. We develop a plan and timeline to closeout all corrective actions Knowledge sharing We will communicate internally and externally what we learn from incidents as per the Communications Standard Tracking and improving performance National and Council leadership teams shall identify and work to solve systemic trends, using performance-improvement plans Training and competency We shall provide training to all personnel who manage incidents Related Policies & Standards Safety First Policy Emergency Management Standards Communication Standards Related Procedures Preventing and Responding to Bullying and Harassment Procedure Youth Protection Reporting Procedure Incident Reporting Procedure Resources ScoutSafe App ScoutSafe Incident Reporting User Guide Scouts Canada Incident Report Form Scouts Canada Online Support Centre FAQ Effective Date October 1, 2019 Emergency Management Standards Background The actions taken in the immediate stages of an emergency are critical. Whether it is a large scale event that potentially impacts our properties, meeting locations, or camps that requires a warning to members to evacuate or shelter: for example; in the recent flooding in Quebec or Calgary; the wildfires in BC; or the tornadoes in Saskatchewan or Ottawa. It can also be on a more local scale: for example: an indoor meeting activity, an outdoor event or short-term camp where there is a need to call for help to public emergency services. Scouts Canada's activities, youth, volunteers and employees are trained to administer first aid or perform CPR which can be lifesaving. However, emergencies are not limited to personal injury requiring emergency first aid – they can also impact our assets, properties, environment and / or reputation. The most important step in Emergency Preparedness is planning. To develop an Emergency Response Plan (ERP) the first step is to conduct a risk assessment to identify potential emergency scenarios – things that may realistically happen. This enables us to determine resource requirements and to develop plans and procedures to prepare our Groups, Sections or Councils. At the very least, every facility (meeting location, camp, Scouts Canada property) should develop and implement an ERP for protecting youth, volunteers, employees, visitors, contractors and anyone else at the facility. This part includes building evacuation (“fire drills”) or sheltering from severe weather such as tornadoes or wildfire. The Emergency Management Standards ensure our members can properly manage emergency situations that could impact our: youth, volunteers, parents, staff and other people environment assets (e.g. buildings, camps, machinery, vehicles, properties) financial condition reputation Our Standards These Standards apply to all departments, functions, councils, staff, volunteers, and those acting in support of our activities. It provides guidance for consistent, co-ordinated, and effective management of emergencies. Emergency Management: A formal process is in place for documenting, reviewing, assessing, and implementing an appropriate Emergency Response Plan (ERP) for all departments, functions, councils, staff, volunteers, and those acting in support of our activities. These Standards ensure: Emergency Response Plans (ERPs) are written (documented), in place, appropriate, risk-based, and tested. Adequate resources (people, facilities, and equipment) are in place to implement those plans. Training for those plans is completed (as appropriate). Assessment and maintenance of emergency preparedness are regularly conducted. Mandatory actions: Emergency Preparedness. Scouts Canada Properties, Camps, Councils and Events will create, publish and maintain an ERP that addresses all credible and significant risk as appropriate. Each Group and Section (e.g. Colony, Pack, Troop, Company and Crew) must create an ERP for their local meeting place(s) and for each Category 2 and 3 adventure activity (as part of the Adventure Approval Process). [Note – Category 2 and 3 activities are defined in the: Adventure Standards] Emergency Response Plans (ERPs): All ERPs will be supported by a current (annual) risk and impact assessment. All Event ERPs will be formally documented and shared with the Event Approval Team. All section-specific ERPs will be formally documented and shared with the Group Commissioner. All ERPs will be implemented and tested, at minimum annually, with appropriate routine training, exercises, and / or drills. All Event ERPs must run a trial drill before Event happens. All Medium-Risk and High-Risk Events must run a table top exercise at the minimum. Leaving enough time to re-evaluate and review changes. All ERPs will include: How to assess an emergency situation – specific to the prevailing risks, Plans to mobilize response personnel and agencies, How to establish communication among everyone involved. All ERPs will be: Documented in appropriate detail commensurate with risk, Integrated with business-continuity and crisis-management plans as appropriate and relevant, Readily available to appropriate personnel, Communicated to employees, volunteers, youth and parents as appropriate, Reviewed and revised when needed, especially after an emergency. Emergency Response If an incident is determined to be an emergency, we declare an emergency and use our ERP. Related Policies & Standards Safety First Policy Adventure Standards Communication Standards Related Procedures Incident Reporting Procedure Resources ScoutSafe App ScoutSafe Incident Reporting User Guide Scouts Canada Incident Report Form Scouts Canada Online Support Centre FAQ Emergency Response Plan — Junior Sections Emergency Response Plan — Senior Sections Event Management Playbook — Execute Stage Effective Date June 2023 Updates V2: Updating terms and including Event Standards.

Resources

Five Priorities

Group Support Standards Introduction Scouts Canada’s goal is to ensure that all Groups receive appropriate support to execute the Mission locally and to consistently deliver on our promise to Parents and Youth. The Group Support Standard ensures a direct ‘person-to-person’ relationship between a Group and a Scouts Canada support representative. This relationship serves to cement ongoing alignment to Scouts Canada’s Mission, improve volunteer engagement and promote consistent program facilitation. The objective of the Group Support Standard is to ensure that: Group Support plans are developed and implemented with full alignment to Scouts Canada’s priorities and each Group’s needs; and Groups receive consistent and high-quality support that meets or exceeds the expectations of our Group Commissioners. Our Standards The Standard applies to all Councils, volunteers and employees that actively support Groups. Scouts Canada believes that our Groups are the core delivery mechanism for our programs, and we must provide them with the support they need, when they need it, so that they are set up to successfully deliver on our Mission. Relationship Managers (volunteer or employee) will be identified for the purposes of direct ‘person-to-person’ account management for Group Commissioners and Groups. Volunteer appointments are conducted as per the Appointment of Scouters Standard. A Relationship Manager is defined as a volunteer or employee who formally acts as a mentor and coach that works directly with an assigned Group Commissioner(s) to enable them to deliver on Scouts Canada’s strategic priorities at the Group and Section level. Scouts Canada shall ensure the following minimum requirements of the Group Support are included in annual plans and implemented: All Groups are assigned a dedicated Relationship Manager who is their key point of contact with Scouts Canada, and who will be available to support the Group Commissioner whenever it’s required or requested; Groups will be provided support to empower them to offer Scouting experiences to youth in their community, positively impacting Scouts Canada’s Mission; Group Health will be reviewed at least annually with the Group Commissioner, Relationship Manager and other volunteers and/or employees as appropriate, for the purpose of creating a support plan. Relationship Managers may provide additional or enhanced support to Groups based on the following criteria: The overall health of a Group, as determined by the Group Health Navigator; The tenure, competence and experience of the Group Commissioner; The number of youth participating in Scouting programs within the Group; The retention rate of both youth and Scouters within the Group; The growth and retention rates for youth members participating in the Group’s programs over the past 3-5 years; and The potential to increase the Group’s impact in its community, based on capacity to enroll more youth and the quality of its program. The support provided to each Group will be reviewed annually. Related Policies & Standards Key 3 Shared Leadership Policy Volunteer Screening Policy Membership and Registration Policy Discipline, Temporary Suspension and Termination of Membership Policy Appointment of Scouters Standards Resources Group Manager Playbook Group Health Navigator Group Support Centre Group Support Scouter Role Description Five Priorities Effective Date September 2, 2019

Resources

Group Health Navigator

Group Support Standards Introduction Scouts Canada’s goal is to ensure that all Groups receive appropriate support to execute the Mission locally and to consistently deliver on our promise to Parents and Youth. The Group Support Standard ensures a direct ‘person-to-person’ relationship between a Group and a Scouts Canada support representative. This relationship serves to cement ongoing alignment to Scouts Canada’s Mission, improve volunteer engagement and promote consistent program facilitation. The objective of the Group Support Standard is to ensure that: Group Support plans are developed and implemented with full alignment to Scouts Canada’s priorities and each Group’s needs; and Groups receive consistent and high-quality support that meets or exceeds the expectations of our Group Commissioners. Our Standards The Standard applies to all Councils, volunteers and employees that actively support Groups. Scouts Canada believes that our Groups are the core delivery mechanism for our programs, and we must provide them with the support they need, when they need it, so that they are set up to successfully deliver on our Mission. Relationship Managers (volunteer or employee) will be identified for the purposes of direct ‘person-to-person’ account management for Group Commissioners and Groups. Volunteer appointments are conducted as per the Appointment of Scouters Standard. A Relationship Manager is defined as a volunteer or employee who formally acts as a mentor and coach that works directly with an assigned Group Commissioner(s) to enable them to deliver on Scouts Canada’s strategic priorities at the Group and Section level. Scouts Canada shall ensure the following minimum requirements of the Group Support are included in annual plans and implemented: All Groups are assigned a dedicated Relationship Manager who is their key point of contact with Scouts Canada, and who will be available to support the Group Commissioner whenever it’s required or requested; Groups will be provided support to empower them to offer Scouting experiences to youth in their community, positively impacting Scouts Canada’s Mission; Group Health will be reviewed at least annually with the Group Commissioner, Relationship Manager and other volunteers and/or employees as appropriate, for the purpose of creating a support plan. Relationship Managers may provide additional or enhanced support to Groups based on the following criteria: The overall health of a Group, as determined by the Group Health Navigator; The tenure, competence and experience of the Group Commissioner; The number of youth participating in Scouting programs within the Group; The retention rate of both youth and Scouters within the Group; The growth and retention rates for youth members participating in the Group’s programs over the past 3-5 years; and The potential to increase the Group’s impact in its community, based on capacity to enroll more youth and the quality of its program. The support provided to each Group will be reviewed annually. Related Policies & Standards Key 3 Shared Leadership Policy Volunteer Screening Policy Membership and Registration Policy Discipline, Temporary Suspension and Termination of Membership Policy Appointment of Scouters Standards Resources Group Manager Playbook Group Health Navigator Group Support Centre Group Support Scouter Role Description Five Priorities Effective Date September 2, 2019 Planning Standards Introduction The purpose of the Planning Standard is to outline the minimum requirements to conduct the business planning needed to achieve Scouts Canada’s strategy, 1-Year Business Plan and Scouts Canada 5 priorities and associated targets. Our Standards 1. The Standard applies to all the following in Scouts Canada: National leadership teams e.g. National Key 3 [NK3] National functions (e.g. Business Services, Scouting Experience, HR) Councils and Council Key 3 (CK3) All Scouts Canada properties including camps, buildings and offices Groups 2. The objective of the standard is to ensure that the plans put in place to drive Scouts Canada performance are coordinated, monitored and evaluated effectively Business plans shall be optimized and prioritized according to the goals and targets of the organization, associated risks, and expected impact to the organization Business plans shall include: Appropriate resource allocation including budget, people, and equipment Clear designation of responsibility, accountability and authority relevant to the execution of the business plan Business plans shall periodically be reviewed and updated to ensure effectiveness and alignment with Scouts Canada’s strategic goals and targets, including conformance with the requirements of the Policies and Procedures. 3. Accountable volunteers and employees are responsible for ensuring: Functional Areas develop plans Activities and resources required to meet goals and targets must be identified Risk must be considered when prioritizing activities required to accomplish business plans Volunteer and staff resource plans and budgets submitted must be aligned to the business plans Business plans must include designation of responsibility, accountability and authority Business plans must have clear key performance indicators (KPIs) and metrics Rationalise Plans at each level Coordinated planning between Scouts Canada, Region and Council must occur to ensure appropriate resources are allocated and all goals have plans without duplicative efforts Accountability for meeting the Scouts Canada business plans is assigned by the National Key 3 (NK3) and/or delegated to the Council Leadership Teams (CK3s) Individual employee contributions (Priorities) to achieving the business plans shall be managed through Scouts Canada Performance Management Standard Communicate Plans Approved business plans shall be communicated as defined within Scouts Canada Communications Standard Clear roles and responsibilities are assigned to deliver on the plans Monitor Plans Review of progress against original plans, budgets, KPIs and metrics must occur quarterly Update Business Plans Business plans shall be adjusted, based on trending performance and changing business conditions National Key 3 (NK3) approves adjusted business plans, workforce plans and budgets for all goals within their authority Related Policies & Standards Communication Standards Goals and Targets Standards Key 3 Shared Leadership Policy Program Standards In Development Risk Management Standard Training Standard Resources Canadian Path Program Navigator Group Health Navigator Program Quality Guide Group Commissioner Playbook Group Planning Guideline Event Management Playbook — Design Stage Effective Date October 1, 2019

Resources

Group Management Playbook

Group Support Standards Introduction Scouts Canada’s goal is to ensure that all Groups receive appropriate support to execute the Mission locally and to consistently deliver on our promise to Parents and Youth. The Group Support Standard ensures a direct ‘person-to-person’ relationship between a Group and a Scouts Canada support representative. This relationship serves to cement ongoing alignment to Scouts Canada’s Mission, improve volunteer engagement and promote consistent program facilitation. The objective of the Group Support Standard is to ensure that: Group Support plans are developed and implemented with full alignment to Scouts Canada’s priorities and each Group’s needs; and Groups receive consistent and high-quality support that meets or exceeds the expectations of our Group Commissioners. Our Standards The Standard applies to all Councils, volunteers and employees that actively support Groups. Scouts Canada believes that our Groups are the core delivery mechanism for our programs, and we must provide them with the support they need, when they need it, so that they are set up to successfully deliver on our Mission. Relationship Managers (volunteer or employee) will be identified for the purposes of direct ‘person-to-person’ account management for Group Commissioners and Groups. Volunteer appointments are conducted as per the Appointment of Scouters Standard. A Relationship Manager is defined as a volunteer or employee who formally acts as a mentor and coach that works directly with an assigned Group Commissioner(s) to enable them to deliver on Scouts Canada’s strategic priorities at the Group and Section level. Scouts Canada shall ensure the following minimum requirements of the Group Support are included in annual plans and implemented: All Groups are assigned a dedicated Relationship Manager who is their key point of contact with Scouts Canada, and who will be available to support the Group Commissioner whenever it’s required or requested; Groups will be provided support to empower them to offer Scouting experiences to youth in their community, positively impacting Scouts Canada’s Mission; Group Health will be reviewed at least annually with the Group Commissioner, Relationship Manager and other volunteers and/or employees as appropriate, for the purpose of creating a support plan. Relationship Managers may provide additional or enhanced support to Groups based on the following criteria: The overall health of a Group, as determined by the Group Health Navigator; The tenure, competence and experience of the Group Commissioner; The number of youth participating in Scouting programs within the Group; The retention rate of both youth and Scouters within the Group; The growth and retention rates for youth members participating in the Group’s programs over the past 3-5 years; and The potential to increase the Group’s impact in its community, based on capacity to enroll more youth and the quality of its program. The support provided to each Group will be reviewed annually. Related Policies & Standards Key 3 Shared Leadership Policy Volunteer Screening Policy Membership and Registration Policy Discipline, Temporary Suspension and Termination of Membership Policy Appointment of Scouters Standards Resources Group Manager Playbook Group Health Navigator Group Support Centre Group Support Scouter Role Description Five Priorities Effective Date September 2, 2019

Resources

Group Planning Guideline

Group Support Standards Introduction Scouts Canada’s goal is to ensure that all Groups receive appropriate support to execute the Mission locally and to consistently deliver on our promise to Parents and Youth. The Group Support Standard ensures a direct ‘person-to-person’ relationship between a Group and a Scouts Canada support representative. This relationship serves to cement ongoing alignment to Scouts Canada’s Mission, improve volunteer engagement and promote consistent program facilitation. The objective of the Group Support Standard is to ensure that: Group Support plans are developed and implemented with full alignment to Scouts Canada’s priorities and each Group’s needs; and Groups receive consistent and high-quality support that meets or exceeds the expectations of our Group Commissioners. Our Standards The Standard applies to all Councils, volunteers and employees that actively support Groups. Scouts Canada believes that our Groups are the core delivery mechanism for our programs, and we must provide them with the support they need, when they need it, so that they are set up to successfully deliver on our Mission. Relationship Managers (volunteer or employee) will be identified for the purposes of direct ‘person-to-person’ account management for Group Commissioners and Groups. Volunteer appointments are conducted as per the Appointment of Scouters Standard. A Relationship Manager is defined as a volunteer or employee who formally acts as a mentor and coach that works directly with an assigned Group Commissioner(s) to enable them to deliver on Scouts Canada’s strategic priorities at the Group and Section level. Scouts Canada shall ensure the following minimum requirements of the Group Support are included in annual plans and implemented: All Groups are assigned a dedicated Relationship Manager who is their key point of contact with Scouts Canada, and who will be available to support the Group Commissioner whenever it’s required or requested; Groups will be provided support to empower them to offer Scouting experiences to youth in their community, positively impacting Scouts Canada’s Mission; Group Health will be reviewed at least annually with the Group Commissioner, Relationship Manager and other volunteers and/or employees as appropriate, for the purpose of creating a support plan. Relationship Managers may provide additional or enhanced support to Groups based on the following criteria: The overall health of a Group, as determined by the Group Health Navigator; The tenure, competence and experience of the Group Commissioner; The number of youth participating in Scouting programs within the Group; The retention rate of both youth and Scouters within the Group; The growth and retention rates for youth members participating in the Group’s programs over the past 3-5 years; and The potential to increase the Group’s impact in its community, based on capacity to enroll more youth and the quality of its program. The support provided to each Group will be reviewed annually. Related Policies & Standards Key 3 Shared Leadership Policy Volunteer Screening Policy Membership and Registration Policy Discipline, Temporary Suspension and Termination of Membership Policy Appointment of Scouters Standards Resources Group Manager Playbook Group Health Navigator Group Support Centre Group Support Scouter Role Description Five Priorities Effective Date September 2, 2019

Resources

Member Accommodation Request Form

Member Accommodation Procedure Approved August 2020 Introduction Everyone should be able to participate in Scouting. Scouts Canada is committed to ensuring that its programs are inclusive, free from discrimination, meaningful, and safe and healthy for every participant. Where accommodation is required, we will cooperate by accommodating participants’ needs as required by law. This Procedure explains how Scouts Canada responds to requests for accommodation — financial or otherwise — for a person with disabilities, and the responsibilities of each of the parties in connection with the process. The goal of accommodation is to provide equal access and inclusivity, with a view to reinforcing respect for human dignity, individualization, integration and full participation. A request for accommodation aims to provide access or remove barriers that prevent individuals from participating based on legally protected grounds. Scouts Canada is committed to providing accommodation in accordance with applicable provincial/territorial human rights and accessibility legislation (jointly referred to as “Applicable Legislation”) that does not interfere with the health and safety of other participants. It is intended that all aspects of this Procedure shall comply with Applicable Legislation. The Applicable Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Procedure. Our Procedure 1. Accommodation Requests An accommodation request must be submitted by a member or member’s parent, by completing the Scouts Canada Accommodation Request and Assessment Form. The requesting party must: Provide the reason accommodation is required, including enough information to confirm the existence of a need for accommodation. Describe in sufficient detail the specific needs related to the requested accommodation. Submit the request to accessibility@scouts.ca. We will acknowledge the accommodation request in writing via email. All accommodation requests will be taken seriously, handled in a timely manner, and no person will be subjected to any form of reprisal for making a request. 2. Providing InformationScouts Canada may require more information related to the accommodation request, in the following circumstances: Where the accommodation request does not clearly indicate a need related to a protected human rights ground, under the Applicable Legislation. Where more information on the requesting person’s limitations or restrictions is needed to determine an appropriate accommodation. Where there is a demonstrable objective reason to question the legitimacy of the person’s request for accommodation. Where otherwise permitted by Applicable Legislation. Failure to respond to such requests for information may delay the provision of accommodation. 3. Privacy and Confidentiality Scouts Canada will maintain the confidentiality of information related to an accommodation request and will only disclose this information with the consent of the requesting party or where otherwise permitted by law. 4. Assessing the Accommodation Request Where necessary, interim accommodation will be provided while long-term solutions are developed. Scouts Canada will consider all of the following questions when assessing whether the requested accommodation is reasonable: Need: Has the requesting party demonstrated the existence of a need for accommodation? Effectiveness: Will the requested accommodation eliminate or reduce barriers to enable the requesting party to participate and achieve the goals of the program? Health and Safety: Will the requested accommodation create any safety risks for the requesting party or anyone else? Undue Hardship: Can the requested accommodation be reasonably implemented by Scouts Canada or would implementation create an undue hardship? Alternatives: Is there a less expensive, safer, or more effective means of accommodating the individual than the measure requested? 5. Accommodation Plan The Accommodation Plan will be put in writing, and signed by the individual requesting accommodation, as well as Scouts Canada, and may include: A statement of the requesting party’s relevant limitations, restrictions, and needs; Identification of the most appropriate accommodation short of undue hardship; Timelines for providing the accommodation; and A process for reviewing and re-assessing the accommodation plan as needed. 6. Limitations Accommodation will be provided in accordance with Applicable Legislation. A decision on undue hardship will be made by the Executive Director of Business Services, based on an assessment of costs, outside sources of funding, and health and safety. It will be based on objective evidence. Where an accommodation is assessed to create undue hardship, the person requesting accommodation will be given written notice, including the reasons for the decisions, the objective evidence relied upon. Where a decision has been made that an accommodation would cause undue hardship, Scouts Canada will attempt to implement the next best accommodation short of undue hardship. 7. Decision-Making Decisions under this Procedure shall be made by the Executive Director of Business Services. 8. Notification Business Services will notify the member and the Group Commissioner of the decision made pursuant to this Procedure. Related Policies & Standards Member Accommodation Policy Accessible Customer Service Policy Diversity and Inclusion Policy Related Procedures Accessible Customer Service Procedure No One Left Behind (NOLB) Registration Procedure No One Left Behind (NOLB) Participation Subsidy Procedure Resources Member Accommodation Request Form FAQs — Scouts Canada Online Support Centre Approved August 2020 Effective Date August 2020 Updates V3: August 2020: Updated in order to match relevant legislation.

Resources

Scouts Canada and the Accessibility for Ontarians and Disabilities Act FAQ

Accessible Customer Service Policy Approved September 2020 Purpose Details the standards Scouts Canada’s employees, volunteers, agents, contractors, and other third parties must follow for programs, activities, goods, services, and facilities to comply with provincial/territorial accessible customer service standards. Our Commitment Our Accessible Customer Service Policy uses the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”) and Regulation 191/11, as amended from time to time, as its benchmark for accessible customer service, due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. We are committed to helping our Groups, Areas, and Councils meet these standards in accordance with this Policy and the corresponding Scouts Canada Accessible Customer Service Procedure. It is intended that all aspects of this Policy shall comply with the AODA and other applicable provincial/territorial accessibility legislation and human rights legislation (jointly referred to as “the Applicable Legislation”). The Applicable Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Policy. Our Policy We are required to meet the requirements of the Applicable Legislation and corresponding Accessibility Standards for Customer Service. We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of independence, dignity, integration, and equal opportunity. When communicating with a person with a disability, we will make reasonable efforts to do so in a manner that takes into account the person’s disability. When accessing programs, goods, services, or facilities that we provide, persons with disabilities may use their own assistive devices as required. A customer or member with a disability who is accompanied by a guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public, unless otherwise excluded by law. “No-pet” policies do not apply to service animals. If a service animal is excluded by law from the premises, we will ensure that other measures are available to enable a person with a disability to obtain, use or benefit from our services, goods, or facilities. If a customer or member with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the customer or member is not prevented from having access to the support person. Service disruptions may occur due to reasons that may or may not be within the control or knowledge of Scouts Canada. In the event of any temporary disruptions to facilities or services that customers or members with disabilities rely on to access or use Scouts Canada’s programs, goods, or services, reasonable efforts will be made to provide advance notice. In some circumstances, such as unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption including the reason, anticipated duration, and alternative services available, will be made. We will give customers and members the opportunity to provide feedback about the manner in which service is provided to customers and members with disabilities. Information about the feedback process will be readily available to all customers and members and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms and alternate methods of providing feedback—such as verbally (in person or by telephone) or written (handwritten, delivered, website, or email)—are available on request. We will provide training to all employees, volunteers, agents, and/or contractors who deal with members and the public, or other third parties that act on behalf of Scouts Canada. These include salespersons, drivers, vendors, event operators, call-centre and third-party marketing agents, and those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Scouts Canada will notify customers and members that the documents related to the Accessibility Standards for Customer Service are available on request and in a format that takes into account the member’s or customer’s disability. We will give notification by posting the information in a conspicuous place owned and operated by Scouts Canada such as Scouts Canada’s website and/or any other reasonable method. Related Policies & Standards Member Accommodation Policy Volunteer Screening Policy Related Procedures Accessible Customer Service Procedure Member Accommodation Procedure Resources Accessibility for Ontarians with Disabilities Act, 2005 Ontario Integrated Accessibility Standard (O. Reg. 191/11) The Accessibility for Manitobans Act Manitoba Customer Service Standard Regulation (M.R. 171/2015) The Nova Scotia Accessibility Act Provincial/territorial Human Rights legislation FAQs — Scouts Canada Online Support Centre Approved September 2020 Effective Date September 2020 Updates V2: Updated due to relevant legislation

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Scouts Canada Reciprocal Indemnification Agreement

Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Introduction Scouts Canada differentiates two types of scenario when waivers, hold-harmless or reciprocal indemnification agreements (also called waivers) may be required to sign. Activities which Scouts Canada groups are “hosting” an event or activity, on another property (e.g. use of a building, school or a third-party contractor on behalf of Scouts Canada). In these cases, Scouts Canada is using the facility to host an activity, and more steps are required; refer to the Contracts Procedure. Activities in which Scouts Canada members “visit” an event or activity hosted or owned by a third-party require parental permission (e.g. indoor rock-climbing wall, downhill skiing, ziplines or high-ropes activities). In these cases, Scouts Canada permits parents / legal guardians to sign waivers on behalf of their children; however, Scouters cannot sign on behalf of the entire Section, Group or Council. In all of these cases, when you consider an activity: Make sure it is not a prohibited activity. Parents/guardians should be given sufficient information along with the waiver to make an informed decision whether to sign it or not. Allow enough time to deal with parental consultation or develop alternative plans. Scouters can only sign waivers for their own personal participation and that of their own children. Our Procedure When asked to sign a waiver, indemnification or hold-harmless agreement for visiting a location or participating in an adventure: Determine if it is Parental/Guardian permission, or if it is asking for it to be signed for the entire group. Scouters cannot sign on behalf of the entire Section, Group or Council. Inform your Group Commissioner. In the case of parental permission (i.e. “visiting” a location for an adventure): Scouts Canada permits parents/guardians to sign waivers on behalf of their children to participate in approved Scouting activities. Scouters are responsible to ensure that the proposed activity is not prohibited and that all participants have signed waivers and parent consent forms if appropriate. Discuss and agree upon the risk management for the proposed adventure. Discuss and agree upon the communication plan for parents/guardians. Related Policies & Standards Safety First Policy Prohibited Activities Standards Related Procedures Contracts Procedure Certificate of Insurance Procedure Resources Scouts Canada Reciprocal Indemnification Agreement FAQs — Scouts Canada Online Support Centre Liability Insurance Summary Effective Date March 2, 2019 Updates October 2, 2019

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How to Request a Refund

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No One Left Behind Guidelines

No One Left Behind (NOLB) Participation Subsidy Procedure Introduction Sometimes families need financial assistance to help pay for uniforms, equipment, and program activity fees. No One Left Behind (NOLB) Participation subsidy is Scouts Canada’s financial assistance program. Our Procedure Parents/guardians apply online for activity uniform, equipment, and activity subsidies. All applicants must undergo a Low-Income-Cut-Off (LICO) test to qualify for the subsidy. The LICO test requires each applicant to indicate their Household Income and the number of adults and dependents within their household. No One Left Behind Participation subsidies may be provided up to a maximum of $200 per individual applicant per reason and within a calendar year. Upon exception, we will review applications for more than $200 for a specific reason like a special adventure or camp for example. If your application is being review, you will be notified automatically, and it may take up to 3 to 4 weeks before you are approved, and the Group receives the funds. All applications are reviewed by Scouts Canada’s National Service Centre and must be received 60 days prior to the need for the funds requested. We will send the funds to the Group within 30 days. Group Treasurers and/or Group Commissioners will be notified of the disbursed funds for the youth recipient. Groups are responsible to allocate the funds appropriately for the intended purpose. Related Policies & Standards Diversity and Inclusion Policy Related Procedures No One Left Behind (NOLB) Registration Procedure Resources No One Left Behind Guidelines Effective Date November 5, 2021 Updates November 3, 2021 No One Left Behind (NOLB) Registration Procedure Introduction Sometimes families need financial assistance to help pay membership fees. No One Left Behind (NOLB) is the Scouts Canada financial assistance program. This procedure explains how families apply for financial assistance for registration fees. Assistance with uniforms, equipment, and program-activity fees are explained in the No One Left Behind Participation Procedure. Our Procedure 1. Only parents/guardians may initiate a No One Left Behind request for membership fees. 2. Parents/guardians should start a registration on Myscouts,[1] but stop before they enter payment information. The participant’s status is pending and a place is held while the family applies for No One Left Behind financial assistance. 3. Parents/guardians submit a Help Centre Request for No One Left Behind financial assistance to subsidize membership fees. 4. Parents/guardians will receive a No One Left Behind questionnaire to complete and return. 5. Once the parent/guardian replies to the No One Left Behind questionnaire, the request will be assigned to an NOLB agent. 6. The NOLB agent evaluates the application and replies to the parent. 7. No One Left Behind subsidizes the Scouts Canada membership fee. Scout Group fees are not covered by No One Left Behind. 8. Parents who require financial assistance beyond the amount paid by Scouts Canada need to explore other sources. The Scout Group they wish to join may provide additional assistance too. Scout Groups providing additional assistance apply for a Group Billing Code to give to the parent. 9. Parents/guardians who are approved for No One Left Behind funding complete the Myscouts registration . 10. Myscouts will notify the Scout Group when the registration is completed. 11. Families who need assistance with uniforms, equipment, and/or program-activity costs should refer to the No One Left Behind Participation Procedure. Related Policies & Standards Diversity and Inclusion Policy Related Procedures No One Left Behind (NOLB) Participation Subsidy Procedure Resources No One Left Behind Guidelines FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019

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Axe & Saw Safety

Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Introduction Many tools are available that can make camping experiences easier and more comfortable, including knives, multi-purpose tools, axes, saws, camping stoves, lanterns, and other camping tools. To use and maintain these tools safely requires training, skill, and respect. Our Standards Before members (youth and adult) use knives, axes, saws, camp stoves, lanterns, and other camping tools, the Scouter in charge shall ensure that: A risk management plan is in place to manage hazards to within reasonable risk control (as low as reasonably practical) Youth are introduced to equipment with the appropriate safety knowledge and supervision The equipment is properly maintained and all safety features are in place and verified All members have the appropriate and necessary skills and experience to safely use the equipment Tools will be used in the right place, at the right time, with the right tool for the right job, with the right training and skills, and the right supervision For program activities, members may only use knives with blades 10 centimetres long or less. All other knives must be approved by the Group Commissioner based on a program plan and appropriate risk management plan. For food preparation, members using knives are advised to wear cut-resistant gloves. At a minimum, the Scouter in charge must ensure tools being used in food preparation will be used in the right place, at the right time, with the right tool for the right job, with the right training and skills. Related Policies & Standards Safety First Policy Adventure Standards Resources Don’t Be On The Cutting Edge of Knife Safety (Scouts Canada Safety Tip Sheets) Stove and Lantern Safety (Scouts Canada Safety Tip Sheets) Safe Culinary Adventures (Scouts Canada Safety Tip Sheets) Axe and Saw Safety (Scouts Canada Safety Tip Sheets) Scout Safety Permits (Available from the Scout Shop) FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates Date April 2, 2019

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Being Prepared for Safe Culinary Adventures

Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Introduction Many tools are available that can make camping experiences easier and more comfortable, including knives, multi-purpose tools, axes, saws, camping stoves, lanterns, and other camping tools. To use and maintain these tools safely requires training, skill, and respect. Our Standards Before members (youth and adult) use knives, axes, saws, camp stoves, lanterns, and other camping tools, the Scouter in charge shall ensure that: A risk management plan is in place to manage hazards to within reasonable risk control (as low as reasonably practical) Youth are introduced to equipment with the appropriate safety knowledge and supervision The equipment is properly maintained and all safety features are in place and verified All members have the appropriate and necessary skills and experience to safely use the equipment Tools will be used in the right place, at the right time, with the right tool for the right job, with the right training and skills, and the right supervision For program activities, members may only use knives with blades 10 centimetres long or less. All other knives must be approved by the Group Commissioner based on a program plan and appropriate risk management plan. For food preparation, members using knives are advised to wear cut-resistant gloves. At a minimum, the Scouter in charge must ensure tools being used in food preparation will be used in the right place, at the right time, with the right tool for the right job, with the right training and skills. Related Policies & Standards Safety First Policy Adventure Standards Resources Don’t Be On The Cutting Edge of Knife Safety (Scouts Canada Safety Tip Sheets) Stove and Lantern Safety (Scouts Canada Safety Tip Sheets) Safe Culinary Adventures (Scouts Canada Safety Tip Sheets) Axe and Saw Safety (Scouts Canada Safety Tip Sheets) Scout Safety Permits (Available from the Scout Shop) FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates Date April 2, 2019

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Canadian Path Navigator

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Don't be on the Cutting Edge of Knife Safety

Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Introduction Many tools are available that can make camping experiences easier and more comfortable, including knives, multi-purpose tools, axes, saws, camping stoves, lanterns, and other camping tools. To use and maintain these tools safely requires training, skill, and respect. Our Standards Before members (youth and adult) use knives, axes, saws, camp stoves, lanterns, and other camping tools, the Scouter in charge shall ensure that: A risk management plan is in place to manage hazards to within reasonable risk control (as low as reasonably practical) Youth are introduced to equipment with the appropriate safety knowledge and supervision The equipment is properly maintained and all safety features are in place and verified All members have the appropriate and necessary skills and experience to safely use the equipment Tools will be used in the right place, at the right time, with the right tool for the right job, with the right training and skills, and the right supervision For program activities, members may only use knives with blades 10 centimetres long or less. All other knives must be approved by the Group Commissioner based on a program plan and appropriate risk management plan. For food preparation, members using knives are advised to wear cut-resistant gloves. At a minimum, the Scouter in charge must ensure tools being used in food preparation will be used in the right place, at the right time, with the right tool for the right job, with the right training and skills. Related Policies & Standards Safety First Policy Adventure Standards Resources Don’t Be On The Cutting Edge of Knife Safety (Scouts Canada Safety Tip Sheets) Stove and Lantern Safety (Scouts Canada Safety Tip Sheets) Safe Culinary Adventures (Scouts Canada Safety Tip Sheets) Axe and Saw Safety (Scouts Canada Safety Tip Sheets) Scout Safety Permits (Available from the Scout Shop) FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates Date April 2, 2019

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Lantern and Stove Safety

Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Introduction Many tools are available that can make camping experiences easier and more comfortable, including knives, multi-purpose tools, axes, saws, camping stoves, lanterns, and other camping tools. To use and maintain these tools safely requires training, skill, and respect. Our Standards Before members (youth and adult) use knives, axes, saws, camp stoves, lanterns, and other camping tools, the Scouter in charge shall ensure that: A risk management plan is in place to manage hazards to within reasonable risk control (as low as reasonably practical) Youth are introduced to equipment with the appropriate safety knowledge and supervision The equipment is properly maintained and all safety features are in place and verified All members have the appropriate and necessary skills and experience to safely use the equipment Tools will be used in the right place, at the right time, with the right tool for the right job, with the right training and skills, and the right supervision For program activities, members may only use knives with blades 10 centimetres long or less. All other knives must be approved by the Group Commissioner based on a program plan and appropriate risk management plan. For food preparation, members using knives are advised to wear cut-resistant gloves. At a minimum, the Scouter in charge must ensure tools being used in food preparation will be used in the right place, at the right time, with the right tool for the right job, with the right training and skills. Related Policies & Standards Safety First Policy Adventure Standards Resources Don’t Be On The Cutting Edge of Knife Safety (Scouts Canada Safety Tip Sheets) Stove and Lantern Safety (Scouts Canada Safety Tip Sheets) Safe Culinary Adventures (Scouts Canada Safety Tip Sheets) Axe and Saw Safety (Scouts Canada Safety Tip Sheets) Scout Safety Permits (Available from the Scout Shop) FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates Date April 2, 2019

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Program Quality Guide

Planning Standards Introduction The purpose of the Planning Standard is to outline the minimum requirements to conduct the business planning needed to achieve Scouts Canada’s strategy, 1-Year Business Plan and Scouts Canada 5 priorities and associated targets. Our Standards 1. The Standard applies to all the following in Scouts Canada: National leadership teams e.g. National Key 3 [NK3] National functions (e.g. Business Services, Scouting Experience, HR) Councils and Council Key 3 (CK3) All Scouts Canada properties including camps, buildings and offices Groups 2. The objective of the standard is to ensure that the plans put in place to drive Scouts Canada performance are coordinated, monitored and evaluated effectively Business plans shall be optimized and prioritized according to the goals and targets of the organization, associated risks, and expected impact to the organization Business plans shall include: Appropriate resource allocation including budget, people, and equipment Clear designation of responsibility, accountability and authority relevant to the execution of the business plan Business plans shall periodically be reviewed and updated to ensure effectiveness and alignment with Scouts Canada’s strategic goals and targets, including conformance with the requirements of the Policies and Procedures. 3. Accountable volunteers and employees are responsible for ensuring: Functional Areas develop plans Activities and resources required to meet goals and targets must be identified Risk must be considered when prioritizing activities required to accomplish business plans Volunteer and staff resource plans and budgets submitted must be aligned to the business plans Business plans must include designation of responsibility, accountability and authority Business plans must have clear key performance indicators (KPIs) and metrics Rationalise Plans at each level Coordinated planning between Scouts Canada, Region and Council must occur to ensure appropriate resources are allocated and all goals have plans without duplicative efforts Accountability for meeting the Scouts Canada business plans is assigned by the National Key 3 (NK3) and/or delegated to the Council Leadership Teams (CK3s) Individual employee contributions (Priorities) to achieving the business plans shall be managed through Scouts Canada Performance Management Standard Communicate Plans Approved business plans shall be communicated as defined within Scouts Canada Communications Standard Clear roles and responsibilities are assigned to deliver on the plans Monitor Plans Review of progress against original plans, budgets, KPIs and metrics must occur quarterly Update Business Plans Business plans shall be adjusted, based on trending performance and changing business conditions National Key 3 (NK3) approves adjusted business plans, workforce plans and budgets for all goals within their authority Related Policies & Standards Communication Standards Goals and Targets Standards Key 3 Shared Leadership Policy Program Standards In Development Risk Management Standard Training Standard Resources Canadian Path Program Navigator Group Health Navigator Program Quality Guide Group Commissioner Playbook Group Planning Guideline Event Management Playbook — Design Stage Effective Date October 1, 2019 Program Standards Introduction Scouting exists to actively engage and support young people in their personal development, empowering them to make a positive contribution to society. Developed by Scouts Canada, this well-rounded program offers youth aged 5 to 26 an opportunity to experience new things, to have more adventures, and to develop into confident and capable individuals better prepared for success in the world. From Beaver Scouts to Rover Scouts, the Scouts Canada Program brings Scouting back to its roots by using the Scout Method as its basis. The Scouts Canada’s program is titled ‘The Canadian Path’. The purpose of this (Canadian Path) Program Standard is to outline the minimum requirements and expectations to deliver, and fully implement, the Canadian Path program. Our Standards 1. The Standard applies to all Councils, Groups, Sections and other Scouts Canada activities and programs which actively deliver the (Canadian Path) Program to youth participants (e.g. Summer Camps, events, jamborees and adventures). 2. The objective of this Program Standard is to ensure that plans are developed and implemented with full alignment to the Canadian Path program, to ensure consistency, and high-quality program delivery to meet and exceed the expectations of our parents and youth. 3. The Program Standard (requirements): Commissioners and Section Scouters shall ensure the following minimum requirements of the (Canadian Path) program are included in annual section plans and implemented in regular section meetings: The Four Elements of the Canadian Path: Youth-led Plan-Do-Review Adventure SPICES (Social, Physical, Intellectual, Character, Emotional and Spiritual development) The six Program Areas: Environment & Outdoors Leadership Active & Healthy Living Citizenship Creative Expression Beliefs & Values The Scout Method as expressed through the following components: The Scout Promise and Law: Learning by Doing Personal Progression The Patrol (Team) System Scouter Support Nature Community Involvement 4. Group Commissioners and Contact Scouters (‘Scouters-in-Charge’) are responsible for ensuring: The program is directed by youth members – with support and facilitation from Scouters. Youth are involved, engaged and committed to the outcomes of the Plan-Do-Review process in an age-appropriate way. Programs are conducted in small teams using the Patrol (Team) System as described in the Scout Method. Every youth has age-appropriate leadership opportunities. The Plan-Do-Review process is used for all Scouting activities. Sections have short-term, seasonal, and long-term Program plans Program quality is reviewed seasonally using both the Canadian Path Navigator and the Program Quality Assurance (PQA) processes. Youth are involved in program review wherever practical. Program plans are communicated to stakeholders. Scouting activities are adventurous which offer new or unique experience for youth. Programs are conducted safely – consideration is given to both physical and emotional safety of all members. Activities will address one or more Program Areas. Activities will utilise, where appropriate, the Outdoor Adventure Skills (OAS). Youth are offered to participate in activities across all six Program Areas annually. Personal progression and growth are expressed using the SPICES. Personal progression is reviewed with each youth member and Top Section Award participation is both encouraged and supported. Parents are encouraged to be engaged in their child/children’s personal development Related Policies & Standards Safety First Policy Key 3 Shared Leadership Policy Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Swimming Standards Shooting Sports Standards Watercraft Standards Resources The Scouter Manual The Canadian Path Playbook Outdoor Activity Skills (OAS) Program Quality Guide Activity Finder Scouters’ Tips Wood Badge I for The Canadian Path Scouts Canada Online Support Centre FAQ Event Management Playbook — Design Stage Effective Date October 1, 2019

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Promoting Positive Behaviour and Managing Challenging Situations

Preventing and Responding to Bullying and Harassment Procedure Introduction Everyone has the right to participate in Scouting, free from bullying and harassment. Bullying is a form of repeated aggression or humiliation. It is perpetuated through the misuse of real or perceived power over a period of time. Bullying causes hurt, intimidates someone, or exerts power over them[1]. Bullying is a behaviour common among, but not limited to, children and youth and is often hidden from adults. Scouters are in a unique position to observe all kinds of behaviour. Harassment is any repeated, unwanted physical, verbal, or written behaviour that offends or humiliates. This procedure helps Scouters prevent and respond to bullying and harassment. In addition, Scouts Canada has adopted the Workplace Anti-Harassment and Violence Prevention Policy and Procedure. Our Procedure Preventing Bullying and Harassment Everyone in Scouts Canada is expected to adhere to a Code of Conduct. Scouters sign the appropriate Code of Conduct. Sections annually establish a participant Code of Conduct[2] that defines appropriate, respectful behaviour. Pursuant to the Codes of Conduct everyone has the right to be safe and has the responsibility to treat others with respect. We don’t tolerate bullying and harassment at any Scouting activity or online. Parents and guardians need to understand and ensure that their child complies with the Section Code of Conduct. Responding to Bullying and Harassment Scouters are expected to stop bullying behaviour or harassment when either is observed. When bullying behaviour or harassment is suspected or reported to a Scouter: They shall stop the behaviour They shall inform the Group Commissioner The Group Commissioner will ensure that two Scouters meet with the victim of the bullying or harassment to assess what happened and create a plan to build healthy relationships in the Section. When the victim is a youth, their parents/guardians participate When the victim is a Scouter, the Group Commissioner participates The Group Commissioner will ensure that two Scouters meet with the alleged perpetrator to discuss the allegations by the victim and assess what happened If the two Scouters determine that the victim was subject of bullying or harassment, they will discuss the impact of the alleged perpetrator’s behaviour with them and schedule regular check-ins to ensure that the behaviour stops. The perpetrator will be held accountable for their actions and the Scouters will establish appropriate constructive consequences. When the perpetrator is a youth, their parents/guardians participate. The Group Commissioner participates when the perpetrator is a Scouter Where the behaviour involves a youth, a meeting will be held with the youth in the particular Section. Everyone needs to understand that bullying or harassment is serious and has no place in Scouting. More information about the behaviour may be required and obtained from the Section. Youth will be involved in creating a restorative response[3] to deter reoccurrence of the behaviour. This is best done in small groups (Lodge, Lair, Patrol). The Section Leadership Council can support and provide solutions to the problem, support the victim and help the perpetrator. The solution needs to enhance everyone’s ability to have healthy, respectful relationships. When the behaviour involves Scouters, they shall meet with the Section Scouters rather than youth. If all efforts to prevent and constructively address bullying or harassment have failed, the Group Commissioner may exclude the perpetrator from Scouting activities for no more than three weeks. Exclusion is to secure the welfare and safety of the victim and the positive functioning of the Section. Before this step is taken, the Scouting Relationships Manager must approve excluding the perpetrator. The Group Commissioner may recommend that the perpetrator’s membership be terminated when that person is under criminal investigation or their presence at Scouts Canada events may pose a risk to others. Call the Safe Scouting Department 1-800-339-6643. An incident report must be submitted to safety@scouts.ca after you call. (See Temporary Suspension and Termination Procedure.). Except when a perpetrator is terminated, the Group Commissioner retains reports for 12 months, then destroys them. Parents are entitled to reports about meetings with their child. Related Policies & Standards Anti-Bullying and Harassment Policy Workplace Anti-Harassment and Violence Prevention Policy Related Procedures Workplace Anti-Harassment and Violence Prevention Procedure Temporary Suspension and Termination Procedure Resources Respect in Sport for Activity Leaders: Module 5 Promoting Positive Behaviour and Managing Challenging Situations FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1] Respect in Sport for Activity Leaders Module 5.[2] Scouter Manual: A Scouters Guide to the Canadian Path – refer to page 70.[3] Restorative responses derives from restorative justice, which is intended to result in individuals taking responsibility for their own actions and making amends, and for victims to have a voice and a choice in the outcomes of their cases. Unlike traditional forms of justice which are focused on attributing blame and penalties, restorative responses are intended to rehabilitate the community as a whole, and empower victims. Anti-Bullying and Harassment Policy Board of Governors Approved May 5, 2018 Purpose Creates a positive and protective environment that supports the values of Scouting. Our Commitment Everyone has a right to participate in Scouting free from harassment[1], bullying[2], cyberbullying, neglect, and abuse (physical, sexual, and emotional). Our Policy As members of Scouts Canada, we treat everyone with respect. We believe that bullying and harassment are forms of maltreatment, and that it is the impact, not the intent, of behaviour that matters. We do not accept any behaviour in which people are bullied, cyberbullied, or harassed. When we see or hear about any incident of bullying, cyberbullying, or harassment, we respond immediately to stop it. If necessary, we will follow Scouts Canada’s reporting procedures as described in the Preventing and Responding to Bullying and Harassment Procedure Anyone found to maltreat another person, or to stand by while someone is being maltreated, will be subject to discipline, up to and including termination Related Policies & Standards Youth Protection Policy Discipline, Temporary Suspension and Termination of Membership Policy Scouts Canada Code of Conduct Standards-backup June 14,2023 Related Procedures Preventing and Responding to Bullying and Harassment Procedure Temporary Suspension and Termination Procedure Resources Promoting Positive Behaviour and Managing Challenging Behaviour FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1]Harassment is any repeated, unwanted physical, verbal or written behaviour that offends or humiliates. [2] Bullying is a form of repeated aggression or humiliation. It is perpetuated through the misuse of real or perceived power over a period of time. Bullying is meant to deliberately hurt or intimidate someone or exert power over them.

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Scouter Manual

Program Standards Introduction Scouting exists to actively engage and support young people in their personal development, empowering them to make a positive contribution to society. Developed by Scouts Canada, this well-rounded program offers youth aged 5 to 26 an opportunity to experience new things, to have more adventures, and to develop into confident and capable individuals better prepared for success in the world. From Beaver Scouts to Rover Scouts, the Scouts Canada Program brings Scouting back to its roots by using the Scout Method as its basis. The Scouts Canada’s program is titled ‘The Canadian Path’. The purpose of this (Canadian Path) Program Standard is to outline the minimum requirements and expectations to deliver, and fully implement, the Canadian Path program. Our Standards 1. The Standard applies to all Councils, Groups, Sections and other Scouts Canada activities and programs which actively deliver the (Canadian Path) Program to youth participants (e.g. Summer Camps, events, jamborees and adventures). 2. The objective of this Program Standard is to ensure that plans are developed and implemented with full alignment to the Canadian Path program, to ensure consistency, and high-quality program delivery to meet and exceed the expectations of our parents and youth. 3. The Program Standard (requirements): Commissioners and Section Scouters shall ensure the following minimum requirements of the (Canadian Path) program are included in annual section plans and implemented in regular section meetings: The Four Elements of the Canadian Path: Youth-led Plan-Do-Review Adventure SPICES (Social, Physical, Intellectual, Character, Emotional and Spiritual development) The six Program Areas: Environment & Outdoors Leadership Active & Healthy Living Citizenship Creative Expression Beliefs & Values The Scout Method as expressed through the following components: The Scout Promise and Law: Learning by Doing Personal Progression The Patrol (Team) System Scouter Support Nature Community Involvement 4. Group Commissioners and Contact Scouters (‘Scouters-in-Charge’) are responsible for ensuring: The program is directed by youth members – with support and facilitation from Scouters. Youth are involved, engaged and committed to the outcomes of the Plan-Do-Review process in an age-appropriate way. Programs are conducted in small teams using the Patrol (Team) System as described in the Scout Method. Every youth has age-appropriate leadership opportunities. The Plan-Do-Review process is used for all Scouting activities. Sections have short-term, seasonal, and long-term Program plans Program quality is reviewed seasonally using both the Canadian Path Navigator and the Program Quality Assurance (PQA) processes. Youth are involved in program review wherever practical. Program plans are communicated to stakeholders. Scouting activities are adventurous which offer new or unique experience for youth. Programs are conducted safely – consideration is given to both physical and emotional safety of all members. Activities will address one or more Program Areas. Activities will utilise, where appropriate, the Outdoor Adventure Skills (OAS). Youth are offered to participate in activities across all six Program Areas annually. Personal progression and growth are expressed using the SPICES. Personal progression is reviewed with each youth member and Top Section Award participation is both encouraged and supported. Parents are encouraged to be engaged in their child/children’s personal development Related Policies & Standards Safety First Policy Key 3 Shared Leadership Policy Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Swimming Standards Shooting Sports Standards Watercraft Standards Resources The Scouter Manual The Canadian Path Playbook Outdoor Activity Skills (OAS) Program Quality Guide Activity Finder Scouters’ Tips Wood Badge I for The Canadian Path Scouts Canada Online Support Centre FAQ Event Management Playbook — Design Stage Effective Date October 1, 2019

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Scouts Canada Recognition Guide

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Volunteer Support Strategy

Resources

MyScouts Group Locator

Transfer a Rover Scout or Scouter Procedure Introduction Volunteer Scouters and Rover Scouts sometimes transfer to an alternate Group within the same or different Council. Our Procedure This procedure applies to ‘Active’ Rover Scouts or Scouters wishing to transfer to a different Group. All requirements of ‘Active’ must be met prior to requesting a transfer. For Rover Scouts and Scouters whose MyScouts status is “Pending” or “Inactive” completion of the full ‘new Scouter’ screening interview and associated screening requirements is a pre-requisite. Rover Scouts and Scouters need to notify the Group they are leaving of their intentions. The Group must not make any changes to the member’s record at this time. If the Scouter knows which Group they want to transfer to, they contact the Group Commissioner to determine whether a role is available in that Group. If the Rover Scout knows which Crew they want to transfer to, they contact the Crew to learn more about their activities and expectations. If the Rover Scout or Scouter doesn’t know which Group they want to transfer to, they may use “Find A Group” to contact a Group to determine whether a role is available in that group. The Rover Scout or Scouter registers on MyScouts as a volunteer with the new Group. This creates a pending role on the member profile and a notification is sent to the Group’s MyScouts primary contact. Transferring Rover Scouts and Scouters need to be interviewed by the ‘receiving’ Group Commissioner or appropriate delegate (e.g. Crew President or Advisor); following the Interview guide for transferring Scouters and Rover Scouts. The results of the interview are recorded and entered into the Screening Checklist on the MyScouts/Volunteer Screening/Interview tab. The ‘receiving’ Group Commissioner, or delegate, conducts an in-person or phone reference check with the Group Commissioner of the Group the Rover Scout or Scouter is leaving, using the reference check questions in The Interview Guide for Transferring Scouters and Rover Scouts. The results of the reference check must then be recorded in MyScouts/Volunteer Screening/References. The Group Commissioner will not approve the appointment of the transferring member until the interview and reference check are recorded in MyScouts. The Group Registrar accepts the transfer using MyScouts/Member Options/Register Member feature. This adds a new role to the Rover Scouter or Scouter’s MyScouts profile. The Group Registrar deletes the previous roles from the profile of the Rover Scouter or Scouter who has transferred to their Group, and files the Interview Assessment Form. Related Policies & Standards Membership and Registration Policy Related Procedures Transfer a Youth Participant Procedure Volunteer Screening Procedure Resources Scouts Canada Support Centre — MyScouts FAQs MyScouts Registration Guide MyScouts Volunteer-Employee Directory — May be used to locate past Group Commissioner MyScouts Find-A-Group Scouts Canada Interview Guide for Transferring Scouters and Rover Scouts Scouts Canada Interview Assessment Summary FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates October 2, 2019

Resources

MyScouts Volunteer-Employee Directory

Transfer a Rover Scout or Scouter Procedure Introduction Volunteer Scouters and Rover Scouts sometimes transfer to an alternate Group within the same or different Council. Our Procedure This procedure applies to ‘Active’ Rover Scouts or Scouters wishing to transfer to a different Group. All requirements of ‘Active’ must be met prior to requesting a transfer. For Rover Scouts and Scouters whose MyScouts status is “Pending” or “Inactive” completion of the full ‘new Scouter’ screening interview and associated screening requirements is a pre-requisite. Rover Scouts and Scouters need to notify the Group they are leaving of their intentions. The Group must not make any changes to the member’s record at this time. If the Scouter knows which Group they want to transfer to, they contact the Group Commissioner to determine whether a role is available in that Group. If the Rover Scout knows which Crew they want to transfer to, they contact the Crew to learn more about their activities and expectations. If the Rover Scout or Scouter doesn’t know which Group they want to transfer to, they may use “Find A Group” to contact a Group to determine whether a role is available in that group. The Rover Scout or Scouter registers on MyScouts as a volunteer with the new Group. This creates a pending role on the member profile and a notification is sent to the Group’s MyScouts primary contact. Transferring Rover Scouts and Scouters need to be interviewed by the ‘receiving’ Group Commissioner or appropriate delegate (e.g. Crew President or Advisor); following the Interview guide for transferring Scouters and Rover Scouts. The results of the interview are recorded and entered into the Screening Checklist on the MyScouts/Volunteer Screening/Interview tab. The ‘receiving’ Group Commissioner, or delegate, conducts an in-person or phone reference check with the Group Commissioner of the Group the Rover Scout or Scouter is leaving, using the reference check questions in The Interview Guide for Transferring Scouters and Rover Scouts. The results of the reference check must then be recorded in MyScouts/Volunteer Screening/References. The Group Commissioner will not approve the appointment of the transferring member until the interview and reference check are recorded in MyScouts. The Group Registrar accepts the transfer using MyScouts/Member Options/Register Member feature. This adds a new role to the Rover Scouter or Scouter’s MyScouts profile. The Group Registrar deletes the previous roles from the profile of the Rover Scouter or Scouter who has transferred to their Group, and files the Interview Assessment Form. Related Policies & Standards Membership and Registration Policy Related Procedures Transfer a Youth Participant Procedure Volunteer Screening Procedure Resources Scouts Canada Support Centre — MyScouts FAQs MyScouts Registration Guide MyScouts Volunteer-Employee Directory — May be used to locate past Group Commissioner MyScouts Find-A-Group Scouts Canada Interview Guide for Transferring Scouters and Rover Scouts Scouts Canada Interview Assessment Summary FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates October 2, 2019

Resources

Outdoor Adventure Skills

Adventure Standards Introduction Scouting offers adventure activities for a broad age range, in varying types of geography and in diverse weather conditions. Participants (both youth and Scouters) come to adventures with different degrees of experience. If we are fully implementing The Canadian Path and using the outdoors, adventure and challenge, then the activities that the youth and Scouters pursue involve risk—and the elements of risk change as the adventures unfold. This sets up an interesting dynamic: an activity in the middle of summer in one part of Canada can have very different consequences elsewhere or in another time of year. In addition, activities of longer duration, in more isolated areas and demanding higher levels of skill and physical ability tend to have a greater element of risk. Our Standards The Standard applies to all Councils, Groups and Sections conducting adventure activities. The objective of this Standard is to ensure that all adventure plans are developed and implemented with full alignment to Scouts Canada’s expectations of safety, planning and preparation, adventure and high-quality program delivery to meet and exceed the expectations of our parents and youth. “Adventure” is described the Scouter Manual as a broad umbrella of program opportunities: “Scouts explore new things, share new ideas, learn new skills and create new paths”; it is not limited to outdoor activities. “Camping” consists of staying overnight for one or more nights in a tent, cabin, other form of shelter, or even under the stars. “Outdoor adventures” include such activities as hiking, paddling, climbing and sailing which are described in the Outdoor Adventure Skills. All Scouting activities are divided into one of three categories based on the type, location and duration of the activity. These categories determine how to manage risk appropriately and set out the minimum standards for adventure activities. Prevailing weather conditions, skills, group size and other variables must be evaluated by the Scouter in Charge and Group Commissioner and may necessitate an increase in the risk category for an equivalent adventure in better conditions. Category 1 “Green” = Go carefullyWith the intent to encourage all Scout Groups and Sections to maximize the use of the outdoors as a key learning resource as well as reduce paperwork to within reasonable levels, three “sub-categories” are included under the main category “Green – Go carefully”. Sections should aim to “Put the Out in Scout” as often as possible, using common sense and good judgement to go prepared and go safely. Regular meeting activities at or near your meeting place, whether indoors or outdoors, while conducting low-risk activities; Regular meeting offsite visiting an indoor location such as a museum, fire hall or when fundraising near your meeting place (e.g. popcorn, bottle drive); Lower risk outdoor meetings (e.g. cycling, hiking in a nearby conservation area or skating at an outdoor rink). The majority of ‘normal’ Scouting activities would, in most instances, fall into this category; for example: weekly meetings in a school or church hall, supervised fire-lighting, knife-permit training, indoor bouldering and climbing (using auto-belay systems), swimming in a lifeguarded pool, bicycling, etc. No special skills are required beyond the expected scope of Scouting activities. The intent is to conduct low-risk regular activities safely, without unnecessary controls and ‘paperwork’ – use the outdoors as much as possible as a key learning resource, and think about when extra risk controls and documentation are required. Inform your Group Commissioner in advance of embarking on the outing with youth; she or he may wish to see additional risk controls for your activity. (ii) – Category 2 “Yellow” = Proceed with cautionOutdoor activities as part of a regular meeting with higher risk activities, or of an extended nature, up to and including short-term camping outings of two nights or fewer. Higher risk activities in this category include high-ropes courses, ziplines, tobogganing, flat-water canoeing, archery, range shooting, mountain biking, indoor lead-climbing (or top roping without auto-belay systems), sailing and ice fishing. These activities require the completion and Group Commissioner approval of an Adventure Application Form (AAF) prior to the activity. (iii) – Category 3 “Red” = Stop and double checkOutdoor activities requiring specialized skills, or outings of three or more nights. Higher risk activities in this category include: whitewater canoeing, kayaking, or rafting; horseback riding; outdoor scuba diving; and downhill skiing. These activities require completion and Group Commissioner approval of an Adventure Application Form (AAF) and completed Parental Consent Forms prior to the activity. Any adventure activity in which senior youth participate without Scouters present. Every Scouts Canada activity must have a designated Scouter (“Scouter in Charge”) who has agreed to coordinate planning and supervision. The Scouter in Charge, also often referred to as the “Designated Responsible Scouter”, is the principal Scouter designated to be accountable for risk management, leadership and overall safe execution of a specific activity or event. The Scouter in Charge has the overall responsibility for the safety of the youth taking part in the activity. On behalf of the Group Commissioner, this Scouter is responsible for ensuring that all Standards and expectations are met or exceeded. The Scouter in Charge serves as the point-of-contact Scouter for the activity or event. While this Scouter has overall responsibility for the activity, he or she may delegate aspects of the planning to others. At all times, the Group Commissioner and the Scouter in Charge need to assure themselves and each other that proper safety considerations are being taken, including: right place, right time, right skills, right tools – and alignment with the program intentions and outcomes in support of The Canadian Path. The Scouter in Charge completes and signs the Adventure Application Form on behalf of the Section to ensure risk management has been conducted appropriately and that all reasonable precautions have been taken to ensure the youth are safe from harm. The Scouter in Charge is not a role in MyScouts and does not require additional screening. The Scouter in Charge may be the Group Commissioner. The Group Commissioner approves all Category 2 and Category 3 adventures, including the endorsement of the assigned Risk Category and the associated Risk Management and Emergency Response Plan submitted for approval by the Scouter in Charge. The Group Commissioner ensures that the Scouter in Charge has completed all of the necessary tasks satisfactorily for the planned adventure, namely: All Scouters, parents/guardians and other adult resource people are screened according to Scouts Canada procedure. Parents have been notified in advance of the activity. All contracts and agreements are signed according to Scouts Canada procedure. An appropriate review has been conducted of the adventure site. A completed hazard assessment, risk management plan and emergency response plan have been completed and are appropriate for the activity planned. Parents have provided updated, accurate and timely contact, emergency and medical information appropriate for the adventure. Parent/guardian consent forms are signed for Category 3 activities. All participants have the appropriate skills, certifications and permits for the activity. A plan is in place for Youth:Scouter ratio to be met at all times – including emergencies. Scout and Venturer Scout adventures without Scouters are approved. Equipment is inspected, appropriate and maintained for safe use. The Transportation Standards are met, and a plan is in place to ensure they will continue to be met throughout the activity. For all out-of-country travel, the International Travel Standard should be followed. Completed and signed Adventure Application Forms (AAF) and required attachments shall be submitted to the Group Commissioner before the adventure takes place. An electronic copy of the Adventure Application Forms should be provided at minimum annually to the email address: aaf-archives@scouts.ca as part of the annual report submission. Related Policies & Standards Safety First Policy Membership and Registration Policy Transportation Standards Animals at Scout Properties and Activities Standards Emergency Management Standards Firearms and Weapons Standards First Aid Standards International Travel Standards Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Program Standards Prohibited Activities Standards Safety Equipment Standards Swimming Standards Shooting Sports Standards Watercraft Standards Winter Sports Standards Zip Lines, Climbing Walls, Challenges and Rope Course Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Contracts Procedure Non-member Individual Hold Harmless Agreement Procedure Volunteer Screening Procedure Incident Reporting Procedure Group Safety Leadership Guideline Resources Adventure Application Form Adventure Categories Matrix Adventure Planning Process Emergency Response Plan — Junior Sections Emergency Response Plan — Senior Sections Program Quality Guide Parent / Guardian Consent Form Scouter Manual Wood Badge I for The Canadian Path Event Management Playbook — Design Stage Effective Date March 2, 2019 Updates May 22, 2019 October 4, 2019 Program Standards Introduction Scouting exists to actively engage and support young people in their personal development, empowering them to make a positive contribution to society. Developed by Scouts Canada, this well-rounded program offers youth aged 5 to 26 an opportunity to experience new things, to have more adventures, and to develop into confident and capable individuals better prepared for success in the world. From Beaver Scouts to Rover Scouts, the Scouts Canada Program brings Scouting back to its roots by using the Scout Method as its basis. The Scouts Canada’s program is titled ‘The Canadian Path’. The purpose of this (Canadian Path) Program Standard is to outline the minimum requirements and expectations to deliver, and fully implement, the Canadian Path program. Our Standards 1. The Standard applies to all Councils, Groups, Sections and other Scouts Canada activities and programs which actively deliver the (Canadian Path) Program to youth participants (e.g. Summer Camps, events, jamborees and adventures). 2. The objective of this Program Standard is to ensure that plans are developed and implemented with full alignment to the Canadian Path program, to ensure consistency, and high-quality program delivery to meet and exceed the expectations of our parents and youth. 3. The Program Standard (requirements): Commissioners and Section Scouters shall ensure the following minimum requirements of the (Canadian Path) program are included in annual section plans and implemented in regular section meetings: The Four Elements of the Canadian Path: Youth-led Plan-Do-Review Adventure SPICES (Social, Physical, Intellectual, Character, Emotional and Spiritual development) The six Program Areas: Environment & Outdoors Leadership Active & Healthy Living Citizenship Creative Expression Beliefs & Values The Scout Method as expressed through the following components: The Scout Promise and Law: Learning by Doing Personal Progression The Patrol (Team) System Scouter Support Nature Community Involvement 4. Group Commissioners and Contact Scouters (‘Scouters-in-Charge’) are responsible for ensuring: The program is directed by youth members – with support and facilitation from Scouters. Youth are involved, engaged and committed to the outcomes of the Plan-Do-Review process in an age-appropriate way. Programs are conducted in small teams using the Patrol (Team) System as described in the Scout Method. Every youth has age-appropriate leadership opportunities. The Plan-Do-Review process is used for all Scouting activities. Sections have short-term, seasonal, and long-term Program plans Program quality is reviewed seasonally using both the Canadian Path Navigator and the Program Quality Assurance (PQA) processes. Youth are involved in program review wherever practical. Program plans are communicated to stakeholders. Scouting activities are adventurous which offer new or unique experience for youth. Programs are conducted safely – consideration is given to both physical and emotional safety of all members. Activities will address one or more Program Areas. Activities will utilise, where appropriate, the Outdoor Adventure Skills (OAS). Youth are offered to participate in activities across all six Program Areas annually. Personal progression and growth are expressed using the SPICES. Personal progression is reviewed with each youth member and Top Section Award participation is both encouraged and supported. Parents are encouraged to be engaged in their child/children’s personal development Related Policies & Standards Safety First Policy Key 3 Shared Leadership Policy Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Swimming Standards Shooting Sports Standards Watercraft Standards Resources The Scouter Manual The Canadian Path Playbook Outdoor Activity Skills (OAS) Program Quality Guide Activity Finder Scouters’ Tips Wood Badge I for The Canadian Path Scouts Canada Online Support Centre FAQ Event Management Playbook — Design Stage Effective Date October 1, 2019

Resources

Scouts Canada Brand Centre

Communication Standards Introduction The purpose of the Communications Standard is to outline the minimum requirements for communicating information with external stakeholders, and internally between and within functions and Councils across Scouts Canada, in order to ensure the consistent transfer and understanding of information which may impact Scouts Canada mission, vision, strategic plan and/or the delivery of the five priorities. Our Standards 1. This Standard applies to all functions, and Councils of Scouts Canada who are involved with communications to broad internal and external audiences: via the use of video, printed materials and / or email distribution. regarding Scout Canada / functional goals, targets and business plans. 2. This Standard is not applicable for internal Group and Section communications. 3. The objective of this Standard is to ensure that: A formal process is in place for identifying, generating, approving, and issuing information to appropriate stakeholders (internal and external). For external communications, the process includes formal ownership for receiving, assessing, and responding to inbound communications, queries, and requests and that stakeholders, including local communities, government, regulatory, vendors and donors, are identified and relationships are proactively managed. Communication to staff and volunteers is accurate, timely and relevant, is delivered as intended, reflects the Scouts Canada brand and is coordinated to mitigate the risk of mixed messages. 4. When generating Internal Communications, the Communications function is contacted in the following cases: Email Distribution: The employee, volunteer or contractor (other than an NK3 member, Executive Director or delegate) intends to send an email communication to any distribution for all of Scouts Canada or function e.g. Scouting Experience, Business Services, etc. Printed Material: The employee, volunteer or contractor intends to use printed materials for a broad audience beyond their immediate team e.g. all of Scouts Canada, council-wide, or function. Video Production: The employee, volunteer or contractor intends to use video communication for a broad audience beyond their immediate team e.g. all of Scouts Canada, council-wide, or function. 5. When generating External Communications, Scouts Canada employees and volunteers who promote content about Scouts Canada to external stakeholders must adhere to the Brand Centre guidelines, and conform to all the requirements in the Code of Conduct. 6. When communicating about an incident, emergency, or a significant business disruption Scouts Canada employees, volunteers or contractors, shall follow the established communications procedures in the event that the Emergency Response Plan is invoked. If Scouts Canada employees, volunteers or contractors are approached by any media representatives regarding an incident they must direct them to Scouts Canada’s Media Relations representative or Communications function. Incidents with potential regulator or other legal liabilities must be reported to the Executive Director Business Services. 7. Scouts Canada staff, functional & Council leadership who communicate strategy and culture shall utilize approved content and/or contact the Director of Communications. 8. Scouts Canada employees, volunteers or contractors who engage in dialogue about Scouts Canada on social media — including their personal account, group discussion pages or Scouts Canada’s national pages — shall conform to all the requirements in the Code of Conduct. Related Policies & Standards Privacy Policy Safety First Policy Youth Protection Policy Emergency Management Standards Goals and Targets Standards Incident Management Standards Planning Standards Program Standards Related Procedures Incident Reporting Procedure Scouts Canada Logo and Intellectual Property Procedure Resources http://www.scouts.ca/scouters/brandcentre/ Communications contact directory for persons related to this Standard Scouts Canada Online Support Centre FAQ Event Management Playbook — Design Stage In Development Emergency Preparedness and Response Guideline Effective Date October 1, 2019

Resources

Scouts Canada Inclusion Fact Sheets

Diversity and Inclusion Policy Board of Governors Approved May 5, 2018 Purpose Eliminate any structural or program barriers to diversity and inclusivity in Scouts Canada. Our Commitment We are committed to inclusivity and diversity in Scouts Canada’s membership, structure, and programs. We are also committed to eliminating discrimination, exclusion, and marginalization based upon any prohibited grounds[1] under any human rights legislation. Our Policy We will: Incorporate diversity and inclusion as elements of the Scouting program Ensure that people with disabilities and vulnerable or minority groups have equal access and opportunity to utilize our services Regularly review our policies, regulations, and procedures to ensure they reflect our commitment to diversity and inclusion Ensure all services are available to everyone, without regard to any personal characteristic which is considered a prohibited ground under human rights legislation, and that support structures are in place to do so Advocate for inclusion and diversity throughout Scouts Canada Create experiences that help youth understand the importance of diversity and inclusion We prohibit any form of violence and unlawful harassment, including harassment based upon any prohibited ground under any human rights legislation. We allow members to excuse themselves if any program activity is thought to contravene the rules of their faith or spirituality. For Groups aligned with a particular faith, Scouters are to consult with the Community Partner to help fulfil the spiritual goals of that faith Related Policies & Standards Accessible Customer Service Policy Member Accommodation Policy Related Procedures Member Accommodation Procedure Accessible Customer Service Procedure Resources Scouts Canada Inclusion Fact Sheets Scouts Canada Code of Conduct FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1] In each province and territory, human rights legislation protects individuals against discrimination based upon a series of personal characteristics referred to as “prohibited grounds”. These prohibited grounds include race, perceived race, ancestry, place of origin, ethnic origin, aboriginal origin, colour, citizenship, creed, religion, religious belief, religious association, religious activity, sex, pregnancy, possibility of pregnancy, circumstances related to pregnancy, sexual orientation, gender identity, gender expression, age, marital status, family status, family affiliation, civil status, physical disability, mental disability, reliance on a service animal or wheelchair or any other remedial device or appliance, perceived disability, disfigurement, political belief, political association, social origin, social disadvantage, social condition, source of income, irrational fear of contracting an illness or disease, language, linguistic background, record of offences, criminal charges, criminal conviction unrelated to employment, summary conviction unrelated to employment, conviction for an offence for which a pardon has been granted, conviction for an offence in respect of which a record suspension has been ordered, association with an individual having any of the aforementioned characteristics or any other prohibited ground of discrimination. Workplace Anti-Harassment and Violence Prevention Policy Board of Governors Approved May 5, 2018 Purpose Seeks to prevent and eliminate workplace violence, harassment, bullying, and other unacceptable forms of behaviour. Our Commitment We are committed to preventing harassment, violence, bullying, and other unacceptable forms of behaviour in the workplace. Our Policy At Scouts Canada, we recognize that harassment and violence are workplace occupational health and safety hazards that can cause physical and emotional harm. We believe that every employee[1] has the right to work in a professional atmosphere that promotes equal opportunity and is free from all forms of harassment and violence. We prohibit any form of violence and unlawful harassment, including harassment based on the Prohibited Grounds outlined in Scouts Canada’s Diversity and Inclusion Policy. We will not tolerate, ignore, or condone workplace harassment and/or violence against or by any employee. We prohibit any physical or verbal threats (with or without the use of weapons), intimidation, or violence in the workplace in an effort to minimize risk of injury or harm resulting from violence to Scouts Canada employees. We will take every reasonable precaution, and implement measures, to prevent violence and harassment and protect all employees from potentially violent situations. We provide employees with information, tools, and strategies to prevent and respond to workplace violence from all possible sources, including other employees, managers, volunteers, strangers, and domestic/intimate partners. We provide training to all employees and contractors who act on behalf of Scouts Canada. We ensure that harassment and workplace violence complaints are received and addressed quickly and confidentially. We ensure employees feel supported and have recourse to appropriate mechanisms for redress. If you are found to have engaged in workplace violence, you may be subject to disciplinary action up to and including termination of your employment or contract. If you make a false complaint of violence or harassment, or provide false information about a complaint, you will be subject to our disciplinary procedures up to and including termination of employment or contract. Our third-party partners, or companies with which we work, will adhere to this policy. Alternatively, and on approval from us, they may apply their own similar corporate policy. Related Policies & Standards Accessible Customer Service Policy Member Accommodation Policy Scouts Canada Code of Conduct Standards-backup June 14,2023 Related Procedures Member Accommodation Procedure Accessible Customer Service Procedure Resources Scouts Canada Inclusion Fact Sheets FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1] Employees include permanent part or full time, consultants, contractors, or other service providers who may provide services on Scouts Canada premises.

Resources

Scouts Canada Retail Services

Scouts Canada Logo and Intellectual Property Procedure Introduction Scouts Canada’s brand is so much more than our name, logo, and design. It is every bit of communication we generate: every visual cue, every written message, and the tone we use. Our brand is what comes to mind when people hear the words “Scouts Canada.” We will help our members and vendors use the official Scouts Canada logo and other intellectual property so it is consistent with our brand promise. Our Procedure 1. The Scouts Canada Brand Centre provides our members with resources to advertise Scouting to the community. 2. Members purchasing merchandise for resale to the public will follow the Group Financial Responsibilities and Reporting Procedure. 3. Companies or individuals who wish to use the Scouts Canada logo or other intellectual property in advertising, whether published or digital, must submit their request in writing to marketing@scouts.ca Both the proposed text and visual materials need to be submitted with the request. 4. When a Company, individual, or member of Scouts Canada wishes to sell merchandise using the Scouts Canada logo or other intellectual property, they shall submit a written proposal, including a sample of the product, to marketing@scouts.ca . 5. All licence agreements shall be reviewed by Scouts Canada’s legal counsel. 6. Licence agreements shall state the terms and conditions required by Scouts Canada for use of the Scouts Canada logo or other intellectual property. Financial consideration from such agreements is not considered a charitable donation. 7. Scouts Canada will require indemnification from the company or individual along with proof of insurance naming Scouts Canada as an additional insured on their liability insurance policy. 8. Any unauthorized use of the Scouts Canada logo or other intellectual property constitutes a breach of trademark rights and we will take whatever action is necessary to correct such a violation. Related Policies & Standards Safety First Policy Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Contracts Procedure Resources Scouts Canada Retail Services – Scout Shops can help members purchase merchandise (crests, neckerchiefs, t-shirts, etc.) from Scouts Canada suppliers, ensuring the quality and safety of the products. FAQs — Scouts Canada Online Support Centre Event Management Playbook — Design Stage Effective Date March 2, 2019

Resources

Scouts Canada Support Centre - For Scouters - MyScouts

Resources

Scouts Canada Support Centre - MyScouts FAQs

Transfer a Youth Participant Procedure Introduction Registered youth members sometimes want to transfer to another Scout Group for many reasons, including that they are moving to another community, or they can’t resolve schedule conflicts between Scouts and other activities. Our Procedure This procedure applies to Beaver Scouts, Cub Scouts, Scouts, and Venturer Scouts. This procedure applies to members whose MyScouts status is “Active.” It does not apply to members whose status is “Inactive” or “Pending.” The member’s parents/guardians notify the current Group of their intentions. The Group Needs to explain whether the family can expect a refund for any Group fees paid. Must transfer program and achievement records to the new Group. If the family knows which Group they want to transfer to, the family contacts the Group to confirm there is space to accept another youth. If the family doesn’t know which Group they want to transfer to, the family uses the Find A Group locator to select a new Group. Find A Group will help the family contact the Group they wish to join to confirm that the Group has space for an additional member. Once the new Group has confirmed a space for the youth member to transfer to, the new Group contacts Member Services using registration@scouts.ca. A Member Services Registrar will transfer the youth member to the new Scout group. Group Registrars are not able to transfer members between Groups. The new Group welcomes the family to their Group. The family is responsible for paying any Group assessments that the new Group charges. Related Policies & Standards Membership and Registration Policy Related Procedures Transfer a Rover Scout or Scouter Procedure Resources Scouts Canada Support Centre — MyScouts FAQs FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Transfer a Rover Scout or Scouter Procedure Introduction Volunteer Scouters and Rover Scouts sometimes transfer to an alternate Group within the same or different Council. Our Procedure This procedure applies to ‘Active’ Rover Scouts or Scouters wishing to transfer to a different Group. All requirements of ‘Active’ must be met prior to requesting a transfer. For Rover Scouts and Scouters whose MyScouts status is “Pending” or “Inactive” completion of the full ‘new Scouter’ screening interview and associated screening requirements is a pre-requisite. Rover Scouts and Scouters need to notify the Group they are leaving of their intentions. The Group must not make any changes to the member’s record at this time. If the Scouter knows which Group they want to transfer to, they contact the Group Commissioner to determine whether a role is available in that Group. If the Rover Scout knows which Crew they want to transfer to, they contact the Crew to learn more about their activities and expectations. If the Rover Scout or Scouter doesn’t know which Group they want to transfer to, they may use “Find A Group” to contact a Group to determine whether a role is available in that group. The Rover Scout or Scouter registers on MyScouts as a volunteer with the new Group. This creates a pending role on the member profile and a notification is sent to the Group’s MyScouts primary contact. Transferring Rover Scouts and Scouters need to be interviewed by the ‘receiving’ Group Commissioner or appropriate delegate (e.g. Crew President or Advisor); following the Interview guide for transferring Scouters and Rover Scouts. The results of the interview are recorded and entered into the Screening Checklist on the MyScouts/Volunteer Screening/Interview tab. The ‘receiving’ Group Commissioner, or delegate, conducts an in-person or phone reference check with the Group Commissioner of the Group the Rover Scout or Scouter is leaving, using the reference check questions in The Interview Guide for Transferring Scouters and Rover Scouts. The results of the reference check must then be recorded in MyScouts/Volunteer Screening/References. The Group Commissioner will not approve the appointment of the transferring member until the interview and reference check are recorded in MyScouts. The Group Registrar accepts the transfer using MyScouts/Member Options/Register Member feature. This adds a new role to the Rover Scouter or Scouter’s MyScouts profile. The Group Registrar deletes the previous roles from the profile of the Rover Scouter or Scouter who has transferred to their Group, and files the Interview Assessment Form. Related Policies & Standards Membership and Registration Policy Related Procedures Transfer a Youth Participant Procedure Volunteer Screening Procedure Resources Scouts Canada Support Centre — MyScouts FAQs MyScouts Registration Guide MyScouts Volunteer-Employee Directory — May be used to locate past Group Commissioner MyScouts Find-A-Group Scouts Canada Interview Guide for Transferring Scouters and Rover Scouts Scouts Canada Interview Assessment Summary FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates October 2, 2019

Resources

The Essential Characteristics of Scouting (WOSM 1998)

Resources

Accessibility for Ontarians with Disabilities Act, 2005

Member Accommodation Policy Approved September 2020 Purpose Sets out how everyone in Scouting will do their best to accommodate the needs of members so they can participate in programs and activities. Our Commitment Through Scouts Canada’s Groups and Sections, we are committed to: Delivering programs that are inclusive, free from discrimination, meaningful, and safe for every participant; Respecting human and other rights of participants; and Working with members to accommodate their needs based on protected grounds and in accordance with applicable human rights legislation. Our Policy We will adhere to provincial/territorial accessibility legislation and human rights legislation across Canada. Where legislation does not exist, we will apply the standards from the Accessibility for Ontarians with Disabilities Act, 2005. It is intended that all aspects of this Policy shall comply with the AODA and other applicable provincial/territorial accessibility legislation and human rights legislation (jointly referred to as “the Applicable Legislation”). The Applicable Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Policy. Sometimes an accommodation is required to enable a person to participate in and fulfill the goals of an activity. When this happens, we will cooperate and assist this person to the best of our ability and in accordance with Applicable Legislation. Before implementing an accommodation, we will determine: The existence of a need for accommodation: The needs related to the request for accommodation: Whether more information related to the accommodation request is needed (pursuant to the Member Accommodation Procedure); Whether there is a duty to accommodate pursuant to Applicable Legislation; Whether the accommodation may interfere with the health and safety of other participants; and Whether the requested accommodation may be reasonably implemented by Scouts Canada or whether implementation would create an undue hardship. Related Policies & Standards Diversity and Inclusion Policy Accessible Customer Service Policy Related Procedures Member Accommodation Procedure Accessible Customer Service Procedure Resources Accessibility for Ontarians with Disabilities Act, 2005 FAQs — Scouts Canada Online Support Centre Approved September 2020 Effective Date September 2020 Updates V2: Updated due to relevant legislation Accessible Customer Service Policy Approved September 2020 Purpose Details the standards Scouts Canada’s employees, volunteers, agents, contractors, and other third parties must follow for programs, activities, goods, services, and facilities to comply with provincial/territorial accessible customer service standards. Our Commitment Our Accessible Customer Service Policy uses the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”) and Regulation 191/11, as amended from time to time, as its benchmark for accessible customer service, due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. We are committed to helping our Groups, Areas, and Councils meet these standards in accordance with this Policy and the corresponding Scouts Canada Accessible Customer Service Procedure. It is intended that all aspects of this Policy shall comply with the AODA and other applicable provincial/territorial accessibility legislation and human rights legislation (jointly referred to as “the Applicable Legislation”). The Applicable Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Policy. Our Policy We are required to meet the requirements of the Applicable Legislation and corresponding Accessibility Standards for Customer Service. We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of independence, dignity, integration, and equal opportunity. When communicating with a person with a disability, we will make reasonable efforts to do so in a manner that takes into account the person’s disability. When accessing programs, goods, services, or facilities that we provide, persons with disabilities may use their own assistive devices as required. A customer or member with a disability who is accompanied by a guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public, unless otherwise excluded by law. “No-pet” policies do not apply to service animals. If a service animal is excluded by law from the premises, we will ensure that other measures are available to enable a person with a disability to obtain, use or benefit from our services, goods, or facilities. If a customer or member with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the customer or member is not prevented from having access to the support person. Service disruptions may occur due to reasons that may or may not be within the control or knowledge of Scouts Canada. In the event of any temporary disruptions to facilities or services that customers or members with disabilities rely on to access or use Scouts Canada’s programs, goods, or services, reasonable efforts will be made to provide advance notice. In some circumstances, such as unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption including the reason, anticipated duration, and alternative services available, will be made. We will give customers and members the opportunity to provide feedback about the manner in which service is provided to customers and members with disabilities. Information about the feedback process will be readily available to all customers and members and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms and alternate methods of providing feedback—such as verbally (in person or by telephone) or written (handwritten, delivered, website, or email)—are available on request. We will provide training to all employees, volunteers, agents, and/or contractors who deal with members and the public, or other third parties that act on behalf of Scouts Canada. These include salespersons, drivers, vendors, event operators, call-centre and third-party marketing agents, and those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Scouts Canada will notify customers and members that the documents related to the Accessibility Standards for Customer Service are available on request and in a format that takes into account the member’s or customer’s disability. We will give notification by posting the information in a conspicuous place owned and operated by Scouts Canada such as Scouts Canada’s website and/or any other reasonable method. Related Policies & Standards Member Accommodation Policy Volunteer Screening Policy Related Procedures Accessible Customer Service Procedure Member Accommodation Procedure Resources Accessibility for Ontarians with Disabilities Act, 2005 Ontario Integrated Accessibility Standard (O. Reg. 191/11) The Accessibility for Manitobans Act Manitoba Customer Service Standard Regulation (M.R. 171/2015) The Nova Scotia Accessibility Act Provincial/territorial Human Rights legislation FAQs — Scouts Canada Online Support Centre Approved September 2020 Effective Date September 2020 Updates V2: Updated due to relevant legislation Accessible Customer Service Procedure Approved August 2020 Introduction The Accessible Customer Service Policy and this Procedure are intended to meet the requirements of Part IV.2 of the Integrated Accessibility Standards, Ontario Regulation 191/11 under the Accessibility for Ontarians with Disabilities Act, 2005 and other applicable provincial/territorial accessibility legislation, as amended from time to time (jointly referred to as “the Applicable AODA Legislation”). Both the Policy and this Procedure apply to the provision of goods, services, and facilities to the public or other third parties (hereinafter referred to as “customers”, “members”, or “persons with disabilities”), not to the goods themselves. In the absence of applicable provincial/territorial accessibility legislation, Scouts Canada will adopt the Ontario AODA requirements due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. It is intended that all aspects of this Procedure shall comply with the Applicable AODA Legislation. The Applicable AODA Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Procedure. Our Procedure The Provision of Goods, Services, and Facilities To Persons with Disabilities We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of dignity, independence, integration, and equal opportunity by: Ensuring that the provision of goods, services, or facilities to persons with disabilities is integrated with the provision of goods, services, or facilities to others, wherever possible; Using alternative methods when possible to ensure that persons with disabilities have access to the same services, in the same place and in a similar manner to others; Ensuring persons with disabilities are given an opportunity equal to that given to others to obtain, use, and benefit from the goods, services, or facilities; Allowing persons with disabilities to do things in their own ways, at their own pace when accessing goods, services, or facilities as long as this does not present a safety risk; Taking into account individual needs of persons with disabilities when providing goods, services, and facilities; and Communicating in a manner that takes into account the person’s disability. Assistive Devices Members’ or Customers’ own assistive device(s): Persons with disabilities may use their own assistive devices as required when accessing goods, services, or facilities provided by Scouts Canada. In cases where the assistive device presents a safety concern or where accessibility might be an issue, other reasonable measures will be used to ensure the access to goods, services, and facilities. For example, open flames and oxygen tanks cannot be near one another. Therefore, the accommodation of a person with an oxygen tank may involve ensuring the person is in a location that would be considered safe for both the person and others. Or, where elevators are not present and where an individual requires assistive devices for the purposes of mobility, service will be provided in a location that meets the needs of the member or customer. Scouts Canada will ensure that our staff is trained and familiar with various assistive devices that may be used by persons with disabilities while accessing our good, services, and facilities and how to interact with persons with disabilities who use an assistive device. Guide Dogs, Service Animals, and Service Dogs Persons with disabilities while accessing our good, services, and facilities, accompanied by guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public unless otherwise excluded by law. “No pet” policies do not apply to service animals. Food Service Areas Persons with disabilities while accessing our good, services, and facilities, accompanied by a service animal will be allowed access to food service areas that are open to the public, unless otherwise excluded by law. Exclusion Guidelines If a service animal is excluded by applicable law we will offer alternative methods to enable the person with a disability to obtain, use or benefit from our goods, services, or facilities. Recognizing a Service Animal If it is not readily apparent that the service animal is being used by the customer or member for reasons relating to disability, we may request verification from the customer or member. Verification may include: A letter from a regulated health professional (recognized by Applicable AODA Legislation) confirming that the person requires the service animal for reasons related to the disability; and A valid identification card issued by the provincial/territorial Ministry of the Attorney General. Care and Control of the Animal The member or customer that is accompanied by a service animal is responsible for maintaining care and control of the animal at all times. Support Persons If a member or customer with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the member or customer is not prevented from having access to the support person. In situations in which confidential information might be discussed, consent will be obtained from the member or customer prior to any conversation in which confidential information might be discussed. If payment is required by a support person for admission to the premises, we will ensure that notice is given in advance by posting notice of admission fees for support persons where Scouts Canada fees are posted. Scouts Canada may require a person with a disability to be accompanied by a support person when on the premises, but only if, after consulting with the person with a disability and considering the available evidence, Scouts Canada determines that, (i) a support person is necessary to protect the health or safety of the person with a disability or the health or safety of others on the premises; and (ii) there is no other reasonable way to protect the health or safety of the person with a disability and the health or safety of others on the premises. Notice of Disruptions in Service Service disruptions may occur due to reasons that may or may not be within our control or knowledge. In the event of any temporary disruptions to facilities or services that members or customers with disabilities rely on to access or use Scouts Canada’s goods, services, or facilities, reasonable efforts will be made to provide advance notice. In some circumstances, such as in the situation of unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption will be provided and will include the information set out, below, in subparagraph (b). Notification Inclusions In the event that a notification needs to be posted, the following information will be included unless it is not readily available or known: Services or facilities that are disrupted or unavailable; Reason for the disruption; Anticipated duration; and A description of alternative facilities, services, or options that are available. Notifications Options When disruptions occur, we will provide notice by: Posting notices in conspicuous places including at the point of disruption, at the main entrance, and the nearest accessible entrance to the service or facility disruption, and/or on the Scouts Canada website; Contacting customers or members with appointments or meetings; Verbally notifying customers or members when they are making a reservation or appointment, or while they are at a Scouts Canada facility; or By any other method that maybe reasonable under the circumstances. Feedback Process We shall provide members and customers with the opportunity to give feedback on the service provided to customers or members with disabilities. Information about the feedback process will be readily available to all members and customers and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms along with alternate methods of providing feedback, such as verbally (in person or by telephone) or written (handwritten, delivered, website or email), will be available upon request. Submitting Feedback Members and customers can submit feedback by: Emailing accessibility@scouts.ca Completing a paper feedback form at any of Scouts Canada’s Service Centres or Scout Shop locations in Ontario; or Verbally providing feedback to any Scouts Canada employee. Members and customers who provide formal feedback will receive acknowledgement of their feedback, along with notification of any resulting actions based on concerns or complaints that were submitted. Training We will Provide Training to: All employees, volunteers, agents, and/or contractors who deal with the public or other third parties that act on behalf of Scouts Canada; for example: salespersons, drivers, vendors, event operators, call centres, and third party marketing agents; and Those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Training Provisions As reflected in Applicable AODA Legislation, regardless of the format, training will cover the following: A review of the purpose of Applicable AODA Legislation; A review of the requirements of applicable Customer Service Standard Regulations; Instructions on how to interact and communicate with people with various types of disabilities; Instructions on how to interact with people with disabilities who: Use assistive devices; Require the assistance of a service animal; and Require the use of a support person (including the handling of admission fees). Instructions on how to use equipment or devices that are available at our premises or that we provide that may help people with disabilities; Instructions on what to do if a person with a disability is having difficulty accessing Scouts Canada’s goods, services, or facilities; Scouts Canada’s policies, procedures, and practices pertaining to providing accessible customer service to customers and members with disabilities. Training Schedule We will provide training as soon as practicable. Training will be provided to new employees, volunteers, agents, and/or contractors who deal with the public or act on our behalf. We will provide revised training in the event of changes to legislation, procedures, and/or practices. Record of Training We will keep a record of training that includes the dates training was provided and the number of employees or volunteers who completed the training. Notice of Availability and Format of Documents We shall notify customers and members that the documents related to the Accessibility Standard for Customer Service are available upon request, made available in a timely manner, in a format that takes into account the member or customer’s disability, and at a cost (where applicable) that is no more than the regular cost charged to other persons. Notification will be given by posting the information in a conspicuous place owned and operated by Scouts Canada, the Scouts Canada website, and/or any other reasonable method. Related Bylaws Article II — Members Related Policies & Standards Accessible Customer Service Policy Member Accommodation Policy Diversity and Inclusion Policy Related Procedures Member Accommodation Procedure Resources Scouts Canada and the Accessibility for Ontarians with Disabilities Act FAQs Accessibility for Ontarians with Disabilities Act, 2005 Accessibility Standards for Customer Service, Ontario Regulation 429/07 Blind Person’s Rights Act, 1990 Dog Owners’ Liability Act, Ontario Food Safety and Quality Act 2001, Ontario Regulation 31/05 Health Protection and Promotion Act, Ontario Regulation 562 Ontario Human Rights Code, 1990 FAQs — Scouts Canada Online Support Centre Approved August 2020 Effective Date September 2020 Updates: V2: Updated due to relevant legislation

Resources

Accessibility Standards for Customer Service, Ontario Regulation 429/07

Accessible Customer Service Policy Approved September 2020 Purpose Details the standards Scouts Canada’s employees, volunteers, agents, contractors, and other third parties must follow for programs, activities, goods, services, and facilities to comply with provincial/territorial accessible customer service standards. Our Commitment Our Accessible Customer Service Policy uses the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”) and Regulation 191/11, as amended from time to time, as its benchmark for accessible customer service, due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. We are committed to helping our Groups, Areas, and Councils meet these standards in accordance with this Policy and the corresponding Scouts Canada Accessible Customer Service Procedure. It is intended that all aspects of this Policy shall comply with the AODA and other applicable provincial/territorial accessibility legislation and human rights legislation (jointly referred to as “the Applicable Legislation”). The Applicable Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Policy. Our Policy We are required to meet the requirements of the Applicable Legislation and corresponding Accessibility Standards for Customer Service. We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of independence, dignity, integration, and equal opportunity. When communicating with a person with a disability, we will make reasonable efforts to do so in a manner that takes into account the person’s disability. When accessing programs, goods, services, or facilities that we provide, persons with disabilities may use their own assistive devices as required. A customer or member with a disability who is accompanied by a guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public, unless otherwise excluded by law. “No-pet” policies do not apply to service animals. If a service animal is excluded by law from the premises, we will ensure that other measures are available to enable a person with a disability to obtain, use or benefit from our services, goods, or facilities. If a customer or member with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the customer or member is not prevented from having access to the support person. Service disruptions may occur due to reasons that may or may not be within the control or knowledge of Scouts Canada. In the event of any temporary disruptions to facilities or services that customers or members with disabilities rely on to access or use Scouts Canada’s programs, goods, or services, reasonable efforts will be made to provide advance notice. In some circumstances, such as unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption including the reason, anticipated duration, and alternative services available, will be made. We will give customers and members the opportunity to provide feedback about the manner in which service is provided to customers and members with disabilities. Information about the feedback process will be readily available to all customers and members and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms and alternate methods of providing feedback—such as verbally (in person or by telephone) or written (handwritten, delivered, website, or email)—are available on request. We will provide training to all employees, volunteers, agents, and/or contractors who deal with members and the public, or other third parties that act on behalf of Scouts Canada. These include salespersons, drivers, vendors, event operators, call-centre and third-party marketing agents, and those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Scouts Canada will notify customers and members that the documents related to the Accessibility Standards for Customer Service are available on request and in a format that takes into account the member’s or customer’s disability. We will give notification by posting the information in a conspicuous place owned and operated by Scouts Canada such as Scouts Canada’s website and/or any other reasonable method. Related Policies & Standards Member Accommodation Policy Volunteer Screening Policy Related Procedures Accessible Customer Service Procedure Member Accommodation Procedure Resources Accessibility for Ontarians with Disabilities Act, 2005 Ontario Integrated Accessibility Standard (O. Reg. 191/11) The Accessibility for Manitobans Act Manitoba Customer Service Standard Regulation (M.R. 171/2015) The Nova Scotia Accessibility Act Provincial/territorial Human Rights legislation FAQs — Scouts Canada Online Support Centre Approved September 2020 Effective Date September 2020 Updates V2: Updated due to relevant legislation Accessible Customer Service Procedure Approved August 2020 Introduction The Accessible Customer Service Policy and this Procedure are intended to meet the requirements of Part IV.2 of the Integrated Accessibility Standards, Ontario Regulation 191/11 under the Accessibility for Ontarians with Disabilities Act, 2005 and other applicable provincial/territorial accessibility legislation, as amended from time to time (jointly referred to as “the Applicable AODA Legislation”). Both the Policy and this Procedure apply to the provision of goods, services, and facilities to the public or other third parties (hereinafter referred to as “customers”, “members”, or “persons with disabilities”), not to the goods themselves. In the absence of applicable provincial/territorial accessibility legislation, Scouts Canada will adopt the Ontario AODA requirements due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. It is intended that all aspects of this Procedure shall comply with the Applicable AODA Legislation. The Applicable AODA Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Procedure. Our Procedure The Provision of Goods, Services, and Facilities To Persons with Disabilities We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of dignity, independence, integration, and equal opportunity by: Ensuring that the provision of goods, services, or facilities to persons with disabilities is integrated with the provision of goods, services, or facilities to others, wherever possible; Using alternative methods when possible to ensure that persons with disabilities have access to the same services, in the same place and in a similar manner to others; Ensuring persons with disabilities are given an opportunity equal to that given to others to obtain, use, and benefit from the goods, services, or facilities; Allowing persons with disabilities to do things in their own ways, at their own pace when accessing goods, services, or facilities as long as this does not present a safety risk; Taking into account individual needs of persons with disabilities when providing goods, services, and facilities; and Communicating in a manner that takes into account the person’s disability. Assistive Devices Members’ or Customers’ own assistive device(s): Persons with disabilities may use their own assistive devices as required when accessing goods, services, or facilities provided by Scouts Canada. In cases where the assistive device presents a safety concern or where accessibility might be an issue, other reasonable measures will be used to ensure the access to goods, services, and facilities. For example, open flames and oxygen tanks cannot be near one another. Therefore, the accommodation of a person with an oxygen tank may involve ensuring the person is in a location that would be considered safe for both the person and others. Or, where elevators are not present and where an individual requires assistive devices for the purposes of mobility, service will be provided in a location that meets the needs of the member or customer. Scouts Canada will ensure that our staff is trained and familiar with various assistive devices that may be used by persons with disabilities while accessing our good, services, and facilities and how to interact with persons with disabilities who use an assistive device. Guide Dogs, Service Animals, and Service Dogs Persons with disabilities while accessing our good, services, and facilities, accompanied by guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public unless otherwise excluded by law. “No pet” policies do not apply to service animals. Food Service Areas Persons with disabilities while accessing our good, services, and facilities, accompanied by a service animal will be allowed access to food service areas that are open to the public, unless otherwise excluded by law. Exclusion Guidelines If a service animal is excluded by applicable law we will offer alternative methods to enable the person with a disability to obtain, use or benefit from our goods, services, or facilities. Recognizing a Service Animal If it is not readily apparent that the service animal is being used by the customer or member for reasons relating to disability, we may request verification from the customer or member. Verification may include: A letter from a regulated health professional (recognized by Applicable AODA Legislation) confirming that the person requires the service animal for reasons related to the disability; and A valid identification card issued by the provincial/territorial Ministry of the Attorney General. Care and Control of the Animal The member or customer that is accompanied by a service animal is responsible for maintaining care and control of the animal at all times. Support Persons If a member or customer with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the member or customer is not prevented from having access to the support person. In situations in which confidential information might be discussed, consent will be obtained from the member or customer prior to any conversation in which confidential information might be discussed. If payment is required by a support person for admission to the premises, we will ensure that notice is given in advance by posting notice of admission fees for support persons where Scouts Canada fees are posted. Scouts Canada may require a person with a disability to be accompanied by a support person when on the premises, but only if, after consulting with the person with a disability and considering the available evidence, Scouts Canada determines that, (i) a support person is necessary to protect the health or safety of the person with a disability or the health or safety of others on the premises; and (ii) there is no other reasonable way to protect the health or safety of the person with a disability and the health or safety of others on the premises. Notice of Disruptions in Service Service disruptions may occur due to reasons that may or may not be within our control or knowledge. In the event of any temporary disruptions to facilities or services that members or customers with disabilities rely on to access or use Scouts Canada’s goods, services, or facilities, reasonable efforts will be made to provide advance notice. In some circumstances, such as in the situation of unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption will be provided and will include the information set out, below, in subparagraph (b). Notification Inclusions In the event that a notification needs to be posted, the following information will be included unless it is not readily available or known: Services or facilities that are disrupted or unavailable; Reason for the disruption; Anticipated duration; and A description of alternative facilities, services, or options that are available. Notifications Options When disruptions occur, we will provide notice by: Posting notices in conspicuous places including at the point of disruption, at the main entrance, and the nearest accessible entrance to the service or facility disruption, and/or on the Scouts Canada website; Contacting customers or members with appointments or meetings; Verbally notifying customers or members when they are making a reservation or appointment, or while they are at a Scouts Canada facility; or By any other method that maybe reasonable under the circumstances. Feedback Process We shall provide members and customers with the opportunity to give feedback on the service provided to customers or members with disabilities. Information about the feedback process will be readily available to all members and customers and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms along with alternate methods of providing feedback, such as verbally (in person or by telephone) or written (handwritten, delivered, website or email), will be available upon request. Submitting Feedback Members and customers can submit feedback by: Emailing accessibility@scouts.ca Completing a paper feedback form at any of Scouts Canada’s Service Centres or Scout Shop locations in Ontario; or Verbally providing feedback to any Scouts Canada employee. Members and customers who provide formal feedback will receive acknowledgement of their feedback, along with notification of any resulting actions based on concerns or complaints that were submitted. Training We will Provide Training to: All employees, volunteers, agents, and/or contractors who deal with the public or other third parties that act on behalf of Scouts Canada; for example: salespersons, drivers, vendors, event operators, call centres, and third party marketing agents; and Those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Training Provisions As reflected in Applicable AODA Legislation, regardless of the format, training will cover the following: A review of the purpose of Applicable AODA Legislation; A review of the requirements of applicable Customer Service Standard Regulations; Instructions on how to interact and communicate with people with various types of disabilities; Instructions on how to interact with people with disabilities who: Use assistive devices; Require the assistance of a service animal; and Require the use of a support person (including the handling of admission fees). Instructions on how to use equipment or devices that are available at our premises or that we provide that may help people with disabilities; Instructions on what to do if a person with a disability is having difficulty accessing Scouts Canada’s goods, services, or facilities; Scouts Canada’s policies, procedures, and practices pertaining to providing accessible customer service to customers and members with disabilities. Training Schedule We will provide training as soon as practicable. Training will be provided to new employees, volunteers, agents, and/or contractors who deal with the public or act on our behalf. We will provide revised training in the event of changes to legislation, procedures, and/or practices. Record of Training We will keep a record of training that includes the dates training was provided and the number of employees or volunteers who completed the training. Notice of Availability and Format of Documents We shall notify customers and members that the documents related to the Accessibility Standard for Customer Service are available upon request, made available in a timely manner, in a format that takes into account the member or customer’s disability, and at a cost (where applicable) that is no more than the regular cost charged to other persons. Notification will be given by posting the information in a conspicuous place owned and operated by Scouts Canada, the Scouts Canada website, and/or any other reasonable method. Related Bylaws Article II — Members Related Policies & Standards Accessible Customer Service Policy Member Accommodation Policy Diversity and Inclusion Policy Related Procedures Member Accommodation Procedure Resources Scouts Canada and the Accessibility for Ontarians with Disabilities Act FAQs Accessibility for Ontarians with Disabilities Act, 2005 Accessibility Standards for Customer Service, Ontario Regulation 429/07 Blind Person’s Rights Act, 1990 Dog Owners’ Liability Act, Ontario Food Safety and Quality Act 2001, Ontario Regulation 31/05 Health Protection and Promotion Act, Ontario Regulation 562 Ontario Human Rights Code, 1990 FAQs — Scouts Canada Online Support Centre Approved August 2020 Effective Date September 2020 Updates: V2: Updated due to relevant legislation

Resources

Alberta Bear Smart Program

Firearms and Weapons Standards Introduction With the exclusion of use in shooting sports, the possession and use of firearms are prohibited at Scouts Canada activities and on Scouts Canada property. Anyone wishing to possess or use firearms needs to request an exception to this Standard and request permission from the Executive Commissioner and CEO. Our Standards These are the standards for the possession of firearms for safety reasons. A separate standard explains the use of firearms and weapons for shooting sports. Scouts Canada property standards explain the requirements for employees who possess firearms and reside on properties. We conduct risk and hazard assessments for all activities. We must consider the possibility of wildlife encounters. Firearms will only be considered during Scouts Canada activities or on Scouts Canada property where the risk of wild animal encounters that may jeopardize participant safety is high or extreme. The Group Commissioner must ensure that appropriate risk management and controls have been implemented prior to any request for a firearms exception. The Group Commissioner must ensure proper storage of the firearm and proof that the carrier, and authorised personnel, have a valid PAL license and firearms certificate as part of the risk management plan. The Council Relationship Manager must approve the request prior to requesting for an exception for possession or use of firearms from the CEO. To demonstrate that parents are informed and approve of the risk, each participant is required to present a completed Parent/Guardian Consent Form for Category Three Activities granting permission for youth to be in the presence of potential live firearms use during a Scouting activity. Once approved, all participants are to be informed of the presence of a firearm, it’s purpose, storage requirements, and those who are authorized access to it. Related Policies & Standards Safety First Policy Key 3 Shared Leadership Policy Shooting Sports Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Resources Camping and Outdoor Activity Application The Parent/Guardian Consent Form for Category Three Activities and Out of Country Travel FAQs — Scouts Canada Online Support Centre Parks Canada Bear Safety Safely using bear spray Ontario Bear Safety Kananaskis Bear Safety Alberta Bear Smart Program How to Use Bear Spray — Banff National Park Effective Date August 1, 2019

Resources

Be Bear Wise

Firearms and Weapons Standards Introduction With the exclusion of use in shooting sports, the possession and use of firearms are prohibited at Scouts Canada activities and on Scouts Canada property. Anyone wishing to possess or use firearms needs to request an exception to this Standard and request permission from the Executive Commissioner and CEO. Our Standards These are the standards for the possession of firearms for safety reasons. A separate standard explains the use of firearms and weapons for shooting sports. Scouts Canada property standards explain the requirements for employees who possess firearms and reside on properties. We conduct risk and hazard assessments for all activities. We must consider the possibility of wildlife encounters. Firearms will only be considered during Scouts Canada activities or on Scouts Canada property where the risk of wild animal encounters that may jeopardize participant safety is high or extreme. The Group Commissioner must ensure that appropriate risk management and controls have been implemented prior to any request for a firearms exception. The Group Commissioner must ensure proper storage of the firearm and proof that the carrier, and authorised personnel, have a valid PAL license and firearms certificate as part of the risk management plan. The Council Relationship Manager must approve the request prior to requesting for an exception for possession or use of firearms from the CEO. To demonstrate that parents are informed and approve of the risk, each participant is required to present a completed Parent/Guardian Consent Form for Category Three Activities granting permission for youth to be in the presence of potential live firearms use during a Scouting activity. Once approved, all participants are to be informed of the presence of a firearm, it’s purpose, storage requirements, and those who are authorized access to it. Related Policies & Standards Safety First Policy Key 3 Shared Leadership Policy Shooting Sports Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Resources Camping and Outdoor Activity Application The Parent/Guardian Consent Form for Category Three Activities and Out of Country Travel FAQs — Scouts Canada Online Support Centre Parks Canada Bear Safety Safely using bear spray Ontario Bear Safety Kananaskis Bear Safety Alberta Bear Smart Program How to Use Bear Spray — Banff National Park Effective Date August 1, 2019

Resources

Blind Person's Rights Act, 1990

Accessible Customer Service Policy Approved September 2020 Purpose Details the standards Scouts Canada’s employees, volunteers, agents, contractors, and other third parties must follow for programs, activities, goods, services, and facilities to comply with provincial/territorial accessible customer service standards. Our Commitment Our Accessible Customer Service Policy uses the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”) and Regulation 191/11, as amended from time to time, as its benchmark for accessible customer service, due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. We are committed to helping our Groups, Areas, and Councils meet these standards in accordance with this Policy and the corresponding Scouts Canada Accessible Customer Service Procedure. It is intended that all aspects of this Policy shall comply with the AODA and other applicable provincial/territorial accessibility legislation and human rights legislation (jointly referred to as “the Applicable Legislation”). The Applicable Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Policy. Our Policy We are required to meet the requirements of the Applicable Legislation and corresponding Accessibility Standards for Customer Service. We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of independence, dignity, integration, and equal opportunity. When communicating with a person with a disability, we will make reasonable efforts to do so in a manner that takes into account the person’s disability. When accessing programs, goods, services, or facilities that we provide, persons with disabilities may use their own assistive devices as required. A customer or member with a disability who is accompanied by a guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public, unless otherwise excluded by law. “No-pet” policies do not apply to service animals. If a service animal is excluded by law from the premises, we will ensure that other measures are available to enable a person with a disability to obtain, use or benefit from our services, goods, or facilities. If a customer or member with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the customer or member is not prevented from having access to the support person. Service disruptions may occur due to reasons that may or may not be within the control or knowledge of Scouts Canada. In the event of any temporary disruptions to facilities or services that customers or members with disabilities rely on to access or use Scouts Canada’s programs, goods, or services, reasonable efforts will be made to provide advance notice. In some circumstances, such as unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption including the reason, anticipated duration, and alternative services available, will be made. We will give customers and members the opportunity to provide feedback about the manner in which service is provided to customers and members with disabilities. Information about the feedback process will be readily available to all customers and members and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms and alternate methods of providing feedback—such as verbally (in person or by telephone) or written (handwritten, delivered, website, or email)—are available on request. We will provide training to all employees, volunteers, agents, and/or contractors who deal with members and the public, or other third parties that act on behalf of Scouts Canada. These include salespersons, drivers, vendors, event operators, call-centre and third-party marketing agents, and those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Scouts Canada will notify customers and members that the documents related to the Accessibility Standards for Customer Service are available on request and in a format that takes into account the member’s or customer’s disability. We will give notification by posting the information in a conspicuous place owned and operated by Scouts Canada such as Scouts Canada’s website and/or any other reasonable method. Related Policies & Standards Member Accommodation Policy Volunteer Screening Policy Related Procedures Accessible Customer Service Procedure Member Accommodation Procedure Resources Accessibility for Ontarians with Disabilities Act, 2005 Ontario Integrated Accessibility Standard (O. Reg. 191/11) The Accessibility for Manitobans Act Manitoba Customer Service Standard Regulation (M.R. 171/2015) The Nova Scotia Accessibility Act Provincial/territorial Human Rights legislation FAQs — Scouts Canada Online Support Centre Approved September 2020 Effective Date September 2020 Updates V2: Updated due to relevant legislation Accessible Customer Service Procedure Approved August 2020 Introduction The Accessible Customer Service Policy and this Procedure are intended to meet the requirements of Part IV.2 of the Integrated Accessibility Standards, Ontario Regulation 191/11 under the Accessibility for Ontarians with Disabilities Act, 2005 and other applicable provincial/territorial accessibility legislation, as amended from time to time (jointly referred to as “the Applicable AODA Legislation”). Both the Policy and this Procedure apply to the provision of goods, services, and facilities to the public or other third parties (hereinafter referred to as “customers”, “members”, or “persons with disabilities”), not to the goods themselves. In the absence of applicable provincial/territorial accessibility legislation, Scouts Canada will adopt the Ontario AODA requirements due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. It is intended that all aspects of this Procedure shall comply with the Applicable AODA Legislation. The Applicable AODA Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Procedure. Our Procedure The Provision of Goods, Services, and Facilities To Persons with Disabilities We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of dignity, independence, integration, and equal opportunity by: Ensuring that the provision of goods, services, or facilities to persons with disabilities is integrated with the provision of goods, services, or facilities to others, wherever possible; Using alternative methods when possible to ensure that persons with disabilities have access to the same services, in the same place and in a similar manner to others; Ensuring persons with disabilities are given an opportunity equal to that given to others to obtain, use, and benefit from the goods, services, or facilities; Allowing persons with disabilities to do things in their own ways, at their own pace when accessing goods, services, or facilities as long as this does not present a safety risk; Taking into account individual needs of persons with disabilities when providing goods, services, and facilities; and Communicating in a manner that takes into account the person’s disability. Assistive Devices Members’ or Customers’ own assistive device(s): Persons with disabilities may use their own assistive devices as required when accessing goods, services, or facilities provided by Scouts Canada. In cases where the assistive device presents a safety concern or where accessibility might be an issue, other reasonable measures will be used to ensure the access to goods, services, and facilities. For example, open flames and oxygen tanks cannot be near one another. Therefore, the accommodation of a person with an oxygen tank may involve ensuring the person is in a location that would be considered safe for both the person and others. Or, where elevators are not present and where an individual requires assistive devices for the purposes of mobility, service will be provided in a location that meets the needs of the member or customer. Scouts Canada will ensure that our staff is trained and familiar with various assistive devices that may be used by persons with disabilities while accessing our good, services, and facilities and how to interact with persons with disabilities who use an assistive device. Guide Dogs, Service Animals, and Service Dogs Persons with disabilities while accessing our good, services, and facilities, accompanied by guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public unless otherwise excluded by law. “No pet” policies do not apply to service animals. Food Service Areas Persons with disabilities while accessing our good, services, and facilities, accompanied by a service animal will be allowed access to food service areas that are open to the public, unless otherwise excluded by law. Exclusion Guidelines If a service animal is excluded by applicable law we will offer alternative methods to enable the person with a disability to obtain, use or benefit from our goods, services, or facilities. Recognizing a Service Animal If it is not readily apparent that the service animal is being used by the customer or member for reasons relating to disability, we may request verification from the customer or member. Verification may include: A letter from a regulated health professional (recognized by Applicable AODA Legislation) confirming that the person requires the service animal for reasons related to the disability; and A valid identification card issued by the provincial/territorial Ministry of the Attorney General. Care and Control of the Animal The member or customer that is accompanied by a service animal is responsible for maintaining care and control of the animal at all times. Support Persons If a member or customer with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the member or customer is not prevented from having access to the support person. In situations in which confidential information might be discussed, consent will be obtained from the member or customer prior to any conversation in which confidential information might be discussed. If payment is required by a support person for admission to the premises, we will ensure that notice is given in advance by posting notice of admission fees for support persons where Scouts Canada fees are posted. Scouts Canada may require a person with a disability to be accompanied by a support person when on the premises, but only if, after consulting with the person with a disability and considering the available evidence, Scouts Canada determines that, (i) a support person is necessary to protect the health or safety of the person with a disability or the health or safety of others on the premises; and (ii) there is no other reasonable way to protect the health or safety of the person with a disability and the health or safety of others on the premises. Notice of Disruptions in Service Service disruptions may occur due to reasons that may or may not be within our control or knowledge. In the event of any temporary disruptions to facilities or services that members or customers with disabilities rely on to access or use Scouts Canada’s goods, services, or facilities, reasonable efforts will be made to provide advance notice. In some circumstances, such as in the situation of unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption will be provided and will include the information set out, below, in subparagraph (b). Notification Inclusions In the event that a notification needs to be posted, the following information will be included unless it is not readily available or known: Services or facilities that are disrupted or unavailable; Reason for the disruption; Anticipated duration; and A description of alternative facilities, services, or options that are available. Notifications Options When disruptions occur, we will provide notice by: Posting notices in conspicuous places including at the point of disruption, at the main entrance, and the nearest accessible entrance to the service or facility disruption, and/or on the Scouts Canada website; Contacting customers or members with appointments or meetings; Verbally notifying customers or members when they are making a reservation or appointment, or while they are at a Scouts Canada facility; or By any other method that maybe reasonable under the circumstances. Feedback Process We shall provide members and customers with the opportunity to give feedback on the service provided to customers or members with disabilities. Information about the feedback process will be readily available to all members and customers and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms along with alternate methods of providing feedback, such as verbally (in person or by telephone) or written (handwritten, delivered, website or email), will be available upon request. Submitting Feedback Members and customers can submit feedback by: Emailing accessibility@scouts.ca Completing a paper feedback form at any of Scouts Canada’s Service Centres or Scout Shop locations in Ontario; or Verbally providing feedback to any Scouts Canada employee. Members and customers who provide formal feedback will receive acknowledgement of their feedback, along with notification of any resulting actions based on concerns or complaints that were submitted. Training We will Provide Training to: All employees, volunteers, agents, and/or contractors who deal with the public or other third parties that act on behalf of Scouts Canada; for example: salespersons, drivers, vendors, event operators, call centres, and third party marketing agents; and Those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Training Provisions As reflected in Applicable AODA Legislation, regardless of the format, training will cover the following: A review of the purpose of Applicable AODA Legislation; A review of the requirements of applicable Customer Service Standard Regulations; Instructions on how to interact and communicate with people with various types of disabilities; Instructions on how to interact with people with disabilities who: Use assistive devices; Require the assistance of a service animal; and Require the use of a support person (including the handling of admission fees). Instructions on how to use equipment or devices that are available at our premises or that we provide that may help people with disabilities; Instructions on what to do if a person with a disability is having difficulty accessing Scouts Canada’s goods, services, or facilities; Scouts Canada’s policies, procedures, and practices pertaining to providing accessible customer service to customers and members with disabilities. Training Schedule We will provide training as soon as practicable. Training will be provided to new employees, volunteers, agents, and/or contractors who deal with the public or act on our behalf. We will provide revised training in the event of changes to legislation, procedures, and/or practices. Record of Training We will keep a record of training that includes the dates training was provided and the number of employees or volunteers who completed the training. Notice of Availability and Format of Documents We shall notify customers and members that the documents related to the Accessibility Standard for Customer Service are available upon request, made available in a timely manner, in a format that takes into account the member or customer’s disability, and at a cost (where applicable) that is no more than the regular cost charged to other persons. Notification will be given by posting the information in a conspicuous place owned and operated by Scouts Canada, the Scouts Canada website, and/or any other reasonable method. Related Bylaws Article II — Members Related Policies & Standards Accessible Customer Service Policy Member Accommodation Policy Diversity and Inclusion Policy Related Procedures Member Accommodation Procedure Resources Scouts Canada and the Accessibility for Ontarians with Disabilities Act FAQs Accessibility for Ontarians with Disabilities Act, 2005 Accessibility Standards for Customer Service, Ontario Regulation 429/07 Blind Person’s Rights Act, 1990 Dog Owners’ Liability Act, Ontario Food Safety and Quality Act 2001, Ontario Regulation 31/05 Health Protection and Promotion Act, Ontario Regulation 562 Ontario Human Rights Code, 1990 FAQs — Scouts Canada Online Support Centre Approved August 2020 Effective Date September 2020 Updates: V2: Updated due to relevant legislation

Resources

Dog Owners' Liability Act, Ontario

Accessible Customer Service Policy Approved September 2020 Purpose Details the standards Scouts Canada’s employees, volunteers, agents, contractors, and other third parties must follow for programs, activities, goods, services, and facilities to comply with provincial/territorial accessible customer service standards. Our Commitment Our Accessible Customer Service Policy uses the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”) and Regulation 191/11, as amended from time to time, as its benchmark for accessible customer service, due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. We are committed to helping our Groups, Areas, and Councils meet these standards in accordance with this Policy and the corresponding Scouts Canada Accessible Customer Service Procedure. It is intended that all aspects of this Policy shall comply with the AODA and other applicable provincial/territorial accessibility legislation and human rights legislation (jointly referred to as “the Applicable Legislation”). The Applicable Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Policy. Our Policy We are required to meet the requirements of the Applicable Legislation and corresponding Accessibility Standards for Customer Service. We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of independence, dignity, integration, and equal opportunity. When communicating with a person with a disability, we will make reasonable efforts to do so in a manner that takes into account the person’s disability. When accessing programs, goods, services, or facilities that we provide, persons with disabilities may use their own assistive devices as required. A customer or member with a disability who is accompanied by a guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public, unless otherwise excluded by law. “No-pet” policies do not apply to service animals. If a service animal is excluded by law from the premises, we will ensure that other measures are available to enable a person with a disability to obtain, use or benefit from our services, goods, or facilities. If a customer or member with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the customer or member is not prevented from having access to the support person. Service disruptions may occur due to reasons that may or may not be within the control or knowledge of Scouts Canada. In the event of any temporary disruptions to facilities or services that customers or members with disabilities rely on to access or use Scouts Canada’s programs, goods, or services, reasonable efforts will be made to provide advance notice. In some circumstances, such as unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption including the reason, anticipated duration, and alternative services available, will be made. We will give customers and members the opportunity to provide feedback about the manner in which service is provided to customers and members with disabilities. Information about the feedback process will be readily available to all customers and members and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms and alternate methods of providing feedback—such as verbally (in person or by telephone) or written (handwritten, delivered, website, or email)—are available on request. We will provide training to all employees, volunteers, agents, and/or contractors who deal with members and the public, or other third parties that act on behalf of Scouts Canada. These include salespersons, drivers, vendors, event operators, call-centre and third-party marketing agents, and those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Scouts Canada will notify customers and members that the documents related to the Accessibility Standards for Customer Service are available on request and in a format that takes into account the member’s or customer’s disability. We will give notification by posting the information in a conspicuous place owned and operated by Scouts Canada such as Scouts Canada’s website and/or any other reasonable method. Related Policies & Standards Member Accommodation Policy Volunteer Screening Policy Related Procedures Accessible Customer Service Procedure Member Accommodation Procedure Resources Accessibility for Ontarians with Disabilities Act, 2005 Ontario Integrated Accessibility Standard (O. Reg. 191/11) The Accessibility for Manitobans Act Manitoba Customer Service Standard Regulation (M.R. 171/2015) The Nova Scotia Accessibility Act Provincial/territorial Human Rights legislation FAQs — Scouts Canada Online Support Centre Approved September 2020 Effective Date September 2020 Updates V2: Updated due to relevant legislation Accessible Customer Service Procedure Approved August 2020 Introduction The Accessible Customer Service Policy and this Procedure are intended to meet the requirements of Part IV.2 of the Integrated Accessibility Standards, Ontario Regulation 191/11 under the Accessibility for Ontarians with Disabilities Act, 2005 and other applicable provincial/territorial accessibility legislation, as amended from time to time (jointly referred to as “the Applicable AODA Legislation”). Both the Policy and this Procedure apply to the provision of goods, services, and facilities to the public or other third parties (hereinafter referred to as “customers”, “members”, or “persons with disabilities”), not to the goods themselves. In the absence of applicable provincial/territorial accessibility legislation, Scouts Canada will adopt the Ontario AODA requirements due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. It is intended that all aspects of this Procedure shall comply with the Applicable AODA Legislation. The Applicable AODA Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Procedure. Our Procedure The Provision of Goods, Services, and Facilities To Persons with Disabilities We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of dignity, independence, integration, and equal opportunity by: Ensuring that the provision of goods, services, or facilities to persons with disabilities is integrated with the provision of goods, services, or facilities to others, wherever possible; Using alternative methods when possible to ensure that persons with disabilities have access to the same services, in the same place and in a similar manner to others; Ensuring persons with disabilities are given an opportunity equal to that given to others to obtain, use, and benefit from the goods, services, or facilities; Allowing persons with disabilities to do things in their own ways, at their own pace when accessing goods, services, or facilities as long as this does not present a safety risk; Taking into account individual needs of persons with disabilities when providing goods, services, and facilities; and Communicating in a manner that takes into account the person’s disability. Assistive Devices Members’ or Customers’ own assistive device(s): Persons with disabilities may use their own assistive devices as required when accessing goods, services, or facilities provided by Scouts Canada. In cases where the assistive device presents a safety concern or where accessibility might be an issue, other reasonable measures will be used to ensure the access to goods, services, and facilities. For example, open flames and oxygen tanks cannot be near one another. Therefore, the accommodation of a person with an oxygen tank may involve ensuring the person is in a location that would be considered safe for both the person and others. Or, where elevators are not present and where an individual requires assistive devices for the purposes of mobility, service will be provided in a location that meets the needs of the member or customer. Scouts Canada will ensure that our staff is trained and familiar with various assistive devices that may be used by persons with disabilities while accessing our good, services, and facilities and how to interact with persons with disabilities who use an assistive device. Guide Dogs, Service Animals, and Service Dogs Persons with disabilities while accessing our good, services, and facilities, accompanied by guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public unless otherwise excluded by law. “No pet” policies do not apply to service animals. Food Service Areas Persons with disabilities while accessing our good, services, and facilities, accompanied by a service animal will be allowed access to food service areas that are open to the public, unless otherwise excluded by law. Exclusion Guidelines If a service animal is excluded by applicable law we will offer alternative methods to enable the person with a disability to obtain, use or benefit from our goods, services, or facilities. Recognizing a Service Animal If it is not readily apparent that the service animal is being used by the customer or member for reasons relating to disability, we may request verification from the customer or member. Verification may include: A letter from a regulated health professional (recognized by Applicable AODA Legislation) confirming that the person requires the service animal for reasons related to the disability; and A valid identification card issued by the provincial/territorial Ministry of the Attorney General. Care and Control of the Animal The member or customer that is accompanied by a service animal is responsible for maintaining care and control of the animal at all times. Support Persons If a member or customer with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the member or customer is not prevented from having access to the support person. In situations in which confidential information might be discussed, consent will be obtained from the member or customer prior to any conversation in which confidential information might be discussed. If payment is required by a support person for admission to the premises, we will ensure that notice is given in advance by posting notice of admission fees for support persons where Scouts Canada fees are posted. Scouts Canada may require a person with a disability to be accompanied by a support person when on the premises, but only if, after consulting with the person with a disability and considering the available evidence, Scouts Canada determines that, (i) a support person is necessary to protect the health or safety of the person with a disability or the health or safety of others on the premises; and (ii) there is no other reasonable way to protect the health or safety of the person with a disability and the health or safety of others on the premises. Notice of Disruptions in Service Service disruptions may occur due to reasons that may or may not be within our control or knowledge. In the event of any temporary disruptions to facilities or services that members or customers with disabilities rely on to access or use Scouts Canada’s goods, services, or facilities, reasonable efforts will be made to provide advance notice. In some circumstances, such as in the situation of unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption will be provided and will include the information set out, below, in subparagraph (b). Notification Inclusions In the event that a notification needs to be posted, the following information will be included unless it is not readily available or known: Services or facilities that are disrupted or unavailable; Reason for the disruption; Anticipated duration; and A description of alternative facilities, services, or options that are available. Notifications Options When disruptions occur, we will provide notice by: Posting notices in conspicuous places including at the point of disruption, at the main entrance, and the nearest accessible entrance to the service or facility disruption, and/or on the Scouts Canada website; Contacting customers or members with appointments or meetings; Verbally notifying customers or members when they are making a reservation or appointment, or while they are at a Scouts Canada facility; or By any other method that maybe reasonable under the circumstances. Feedback Process We shall provide members and customers with the opportunity to give feedback on the service provided to customers or members with disabilities. Information about the feedback process will be readily available to all members and customers and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms along with alternate methods of providing feedback, such as verbally (in person or by telephone) or written (handwritten, delivered, website or email), will be available upon request. Submitting Feedback Members and customers can submit feedback by: Emailing accessibility@scouts.ca Completing a paper feedback form at any of Scouts Canada’s Service Centres or Scout Shop locations in Ontario; or Verbally providing feedback to any Scouts Canada employee. Members and customers who provide formal feedback will receive acknowledgement of their feedback, along with notification of any resulting actions based on concerns or complaints that were submitted. Training We will Provide Training to: All employees, volunteers, agents, and/or contractors who deal with the public or other third parties that act on behalf of Scouts Canada; for example: salespersons, drivers, vendors, event operators, call centres, and third party marketing agents; and Those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Training Provisions As reflected in Applicable AODA Legislation, regardless of the format, training will cover the following: A review of the purpose of Applicable AODA Legislation; A review of the requirements of applicable Customer Service Standard Regulations; Instructions on how to interact and communicate with people with various types of disabilities; Instructions on how to interact with people with disabilities who: Use assistive devices; Require the assistance of a service animal; and Require the use of a support person (including the handling of admission fees). Instructions on how to use equipment or devices that are available at our premises or that we provide that may help people with disabilities; Instructions on what to do if a person with a disability is having difficulty accessing Scouts Canada’s goods, services, or facilities; Scouts Canada’s policies, procedures, and practices pertaining to providing accessible customer service to customers and members with disabilities. Training Schedule We will provide training as soon as practicable. Training will be provided to new employees, volunteers, agents, and/or contractors who deal with the public or act on our behalf. We will provide revised training in the event of changes to legislation, procedures, and/or practices. Record of Training We will keep a record of training that includes the dates training was provided and the number of employees or volunteers who completed the training. Notice of Availability and Format of Documents We shall notify customers and members that the documents related to the Accessibility Standard for Customer Service are available upon request, made available in a timely manner, in a format that takes into account the member or customer’s disability, and at a cost (where applicable) that is no more than the regular cost charged to other persons. Notification will be given by posting the information in a conspicuous place owned and operated by Scouts Canada, the Scouts Canada website, and/or any other reasonable method. Related Bylaws Article II — Members Related Policies & Standards Accessible Customer Service Policy Member Accommodation Policy Diversity and Inclusion Policy Related Procedures Member Accommodation Procedure Resources Scouts Canada and the Accessibility for Ontarians with Disabilities Act FAQs Accessibility for Ontarians with Disabilities Act, 2005 Accessibility Standards for Customer Service, Ontario Regulation 429/07 Blind Person’s Rights Act, 1990 Dog Owners’ Liability Act, Ontario Food Safety and Quality Act 2001, Ontario Regulation 31/05 Health Protection and Promotion Act, Ontario Regulation 562 Ontario Human Rights Code, 1990 FAQs — Scouts Canada Online Support Centre Approved August 2020 Effective Date September 2020 Updates: V2: Updated due to relevant legislation

Resources

Food Safety and Quality Act 2001, Ontario Regulation

Accessible Customer Service Policy Approved September 2020 Purpose Details the standards Scouts Canada’s employees, volunteers, agents, contractors, and other third parties must follow for programs, activities, goods, services, and facilities to comply with provincial/territorial accessible customer service standards. Our Commitment Our Accessible Customer Service Policy uses the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”) and Regulation 191/11, as amended from time to time, as its benchmark for accessible customer service, due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. We are committed to helping our Groups, Areas, and Councils meet these standards in accordance with this Policy and the corresponding Scouts Canada Accessible Customer Service Procedure. It is intended that all aspects of this Policy shall comply with the AODA and other applicable provincial/territorial accessibility legislation and human rights legislation (jointly referred to as “the Applicable Legislation”). The Applicable Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Policy. Our Policy We are required to meet the requirements of the Applicable Legislation and corresponding Accessibility Standards for Customer Service. We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of independence, dignity, integration, and equal opportunity. When communicating with a person with a disability, we will make reasonable efforts to do so in a manner that takes into account the person’s disability. When accessing programs, goods, services, or facilities that we provide, persons with disabilities may use their own assistive devices as required. A customer or member with a disability who is accompanied by a guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public, unless otherwise excluded by law. “No-pet” policies do not apply to service animals. If a service animal is excluded by law from the premises, we will ensure that other measures are available to enable a person with a disability to obtain, use or benefit from our services, goods, or facilities. If a customer or member with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the customer or member is not prevented from having access to the support person. Service disruptions may occur due to reasons that may or may not be within the control or knowledge of Scouts Canada. In the event of any temporary disruptions to facilities or services that customers or members with disabilities rely on to access or use Scouts Canada’s programs, goods, or services, reasonable efforts will be made to provide advance notice. In some circumstances, such as unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption including the reason, anticipated duration, and alternative services available, will be made. We will give customers and members the opportunity to provide feedback about the manner in which service is provided to customers and members with disabilities. Information about the feedback process will be readily available to all customers and members and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms and alternate methods of providing feedback—such as verbally (in person or by telephone) or written (handwritten, delivered, website, or email)—are available on request. We will provide training to all employees, volunteers, agents, and/or contractors who deal with members and the public, or other third parties that act on behalf of Scouts Canada. These include salespersons, drivers, vendors, event operators, call-centre and third-party marketing agents, and those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Scouts Canada will notify customers and members that the documents related to the Accessibility Standards for Customer Service are available on request and in a format that takes into account the member’s or customer’s disability. We will give notification by posting the information in a conspicuous place owned and operated by Scouts Canada such as Scouts Canada’s website and/or any other reasonable method. Related Policies & Standards Member Accommodation Policy Volunteer Screening Policy Related Procedures Accessible Customer Service Procedure Member Accommodation Procedure Resources Accessibility for Ontarians with Disabilities Act, 2005 Ontario Integrated Accessibility Standard (O. Reg. 191/11) The Accessibility for Manitobans Act Manitoba Customer Service Standard Regulation (M.R. 171/2015) The Nova Scotia Accessibility Act Provincial/territorial Human Rights legislation FAQs — Scouts Canada Online Support Centre Approved September 2020 Effective Date September 2020 Updates V2: Updated due to relevant legislation Accessible Customer Service Procedure Approved August 2020 Introduction The Accessible Customer Service Policy and this Procedure are intended to meet the requirements of Part IV.2 of the Integrated Accessibility Standards, Ontario Regulation 191/11 under the Accessibility for Ontarians with Disabilities Act, 2005 and other applicable provincial/territorial accessibility legislation, as amended from time to time (jointly referred to as “the Applicable AODA Legislation”). Both the Policy and this Procedure apply to the provision of goods, services, and facilities to the public or other third parties (hereinafter referred to as “customers”, “members”, or “persons with disabilities”), not to the goods themselves. In the absence of applicable provincial/territorial accessibility legislation, Scouts Canada will adopt the Ontario AODA requirements due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. It is intended that all aspects of this Procedure shall comply with the Applicable AODA Legislation. The Applicable AODA Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Procedure. Our Procedure The Provision of Goods, Services, and Facilities To Persons with Disabilities We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of dignity, independence, integration, and equal opportunity by: Ensuring that the provision of goods, services, or facilities to persons with disabilities is integrated with the provision of goods, services, or facilities to others, wherever possible; Using alternative methods when possible to ensure that persons with disabilities have access to the same services, in the same place and in a similar manner to others; Ensuring persons with disabilities are given an opportunity equal to that given to others to obtain, use, and benefit from the goods, services, or facilities; Allowing persons with disabilities to do things in their own ways, at their own pace when accessing goods, services, or facilities as long as this does not present a safety risk; Taking into account individual needs of persons with disabilities when providing goods, services, and facilities; and Communicating in a manner that takes into account the person’s disability. Assistive Devices Members’ or Customers’ own assistive device(s): Persons with disabilities may use their own assistive devices as required when accessing goods, services, or facilities provided by Scouts Canada. In cases where the assistive device presents a safety concern or where accessibility might be an issue, other reasonable measures will be used to ensure the access to goods, services, and facilities. For example, open flames and oxygen tanks cannot be near one another. Therefore, the accommodation of a person with an oxygen tank may involve ensuring the person is in a location that would be considered safe for both the person and others. Or, where elevators are not present and where an individual requires assistive devices for the purposes of mobility, service will be provided in a location that meets the needs of the member or customer. Scouts Canada will ensure that our staff is trained and familiar with various assistive devices that may be used by persons with disabilities while accessing our good, services, and facilities and how to interact with persons with disabilities who use an assistive device. Guide Dogs, Service Animals, and Service Dogs Persons with disabilities while accessing our good, services, and facilities, accompanied by guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public unless otherwise excluded by law. “No pet” policies do not apply to service animals. Food Service Areas Persons with disabilities while accessing our good, services, and facilities, accompanied by a service animal will be allowed access to food service areas that are open to the public, unless otherwise excluded by law. Exclusion Guidelines If a service animal is excluded by applicable law we will offer alternative methods to enable the person with a disability to obtain, use or benefit from our goods, services, or facilities. Recognizing a Service Animal If it is not readily apparent that the service animal is being used by the customer or member for reasons relating to disability, we may request verification from the customer or member. Verification may include: A letter from a regulated health professional (recognized by Applicable AODA Legislation) confirming that the person requires the service animal for reasons related to the disability; and A valid identification card issued by the provincial/territorial Ministry of the Attorney General. Care and Control of the Animal The member or customer that is accompanied by a service animal is responsible for maintaining care and control of the animal at all times. Support Persons If a member or customer with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the member or customer is not prevented from having access to the support person. In situations in which confidential information might be discussed, consent will be obtained from the member or customer prior to any conversation in which confidential information might be discussed. If payment is required by a support person for admission to the premises, we will ensure that notice is given in advance by posting notice of admission fees for support persons where Scouts Canada fees are posted. Scouts Canada may require a person with a disability to be accompanied by a support person when on the premises, but only if, after consulting with the person with a disability and considering the available evidence, Scouts Canada determines that, (i) a support person is necessary to protect the health or safety of the person with a disability or the health or safety of others on the premises; and (ii) there is no other reasonable way to protect the health or safety of the person with a disability and the health or safety of others on the premises. Notice of Disruptions in Service Service disruptions may occur due to reasons that may or may not be within our control or knowledge. In the event of any temporary disruptions to facilities or services that members or customers with disabilities rely on to access or use Scouts Canada’s goods, services, or facilities, reasonable efforts will be made to provide advance notice. In some circumstances, such as in the situation of unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption will be provided and will include the information set out, below, in subparagraph (b). Notification Inclusions In the event that a notification needs to be posted, the following information will be included unless it is not readily available or known: Services or facilities that are disrupted or unavailable; Reason for the disruption; Anticipated duration; and A description of alternative facilities, services, or options that are available. Notifications Options When disruptions occur, we will provide notice by: Posting notices in conspicuous places including at the point of disruption, at the main entrance, and the nearest accessible entrance to the service or facility disruption, and/or on the Scouts Canada website; Contacting customers or members with appointments or meetings; Verbally notifying customers or members when they are making a reservation or appointment, or while they are at a Scouts Canada facility; or By any other method that maybe reasonable under the circumstances. Feedback Process We shall provide members and customers with the opportunity to give feedback on the service provided to customers or members with disabilities. Information about the feedback process will be readily available to all members and customers and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms along with alternate methods of providing feedback, such as verbally (in person or by telephone) or written (handwritten, delivered, website or email), will be available upon request. Submitting Feedback Members and customers can submit feedback by: Emailing accessibility@scouts.ca Completing a paper feedback form at any of Scouts Canada’s Service Centres or Scout Shop locations in Ontario; or Verbally providing feedback to any Scouts Canada employee. Members and customers who provide formal feedback will receive acknowledgement of their feedback, along with notification of any resulting actions based on concerns or complaints that were submitted. Training We will Provide Training to: All employees, volunteers, agents, and/or contractors who deal with the public or other third parties that act on behalf of Scouts Canada; for example: salespersons, drivers, vendors, event operators, call centres, and third party marketing agents; and Those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Training Provisions As reflected in Applicable AODA Legislation, regardless of the format, training will cover the following: A review of the purpose of Applicable AODA Legislation; A review of the requirements of applicable Customer Service Standard Regulations; Instructions on how to interact and communicate with people with various types of disabilities; Instructions on how to interact with people with disabilities who: Use assistive devices; Require the assistance of a service animal; and Require the use of a support person (including the handling of admission fees). Instructions on how to use equipment or devices that are available at our premises or that we provide that may help people with disabilities; Instructions on what to do if a person with a disability is having difficulty accessing Scouts Canada’s goods, services, or facilities; Scouts Canada’s policies, procedures, and practices pertaining to providing accessible customer service to customers and members with disabilities. Training Schedule We will provide training as soon as practicable. Training will be provided to new employees, volunteers, agents, and/or contractors who deal with the public or act on our behalf. We will provide revised training in the event of changes to legislation, procedures, and/or practices. Record of Training We will keep a record of training that includes the dates training was provided and the number of employees or volunteers who completed the training. Notice of Availability and Format of Documents We shall notify customers and members that the documents related to the Accessibility Standard for Customer Service are available upon request, made available in a timely manner, in a format that takes into account the member or customer’s disability, and at a cost (where applicable) that is no more than the regular cost charged to other persons. Notification will be given by posting the information in a conspicuous place owned and operated by Scouts Canada, the Scouts Canada website, and/or any other reasonable method. Related Bylaws Article II — Members Related Policies & Standards Accessible Customer Service Policy Member Accommodation Policy Diversity and Inclusion Policy Related Procedures Member Accommodation Procedure Resources Scouts Canada and the Accessibility for Ontarians with Disabilities Act FAQs Accessibility for Ontarians with Disabilities Act, 2005 Accessibility Standards for Customer Service, Ontario Regulation 429/07 Blind Person’s Rights Act, 1990 Dog Owners’ Liability Act, Ontario Food Safety and Quality Act 2001, Ontario Regulation 31/05 Health Protection and Promotion Act, Ontario Regulation 562 Ontario Human Rights Code, 1990 FAQs — Scouts Canada Online Support Centre Approved August 2020 Effective Date September 2020 Updates: V2: Updated due to relevant legislation

Resources

Government of Canada Records Suspensions for Offences

Police Record Check Exception Procedure Introduction Police Record Checks (PRCs) and, in Manitoba and Nova Scotia, Child Abuse Registry Checks (CARs), are mandatory for all applicants 18 years of age and older. A Vulnerable Sector Search (VSS) must be part of this PRC process. Scouts Canada only accepts clean PRCs and CARs. A clean police record check means: No criminal record as defined by the Criminal Records Act No pardon(s) for a sexual offence as set out in the recent amendments of the Criminal Records Act No outstanding criminal charge(s), including stayed charges No order(s) made in the interest of safety under the Criminal Code, which would restrict the applicant’s access to weapons, firearms, explosives or other prohibitions No contact, access or behaviour restriction(s), including Peace Bonds, with any person No order(s) made under the child protection legislation, which is intended to restrict the applicant/member’s access to children In exceptional circumstances, we will grant an exception and accept a PRC with VSS or CAR check that does not meet these requirements. Normally, it takes two weeks for a request for an exception to be decided. Our Procedure Should an applicant disclose that their PRC or CAR will not meet the requirements, the responsible Commissioner will determine the nature of the offence(s) and whether to apply for an exception or not. The applicant will submit the following documents to the Council Relationships Manager: Their PRC showing the applicable conviction and disposition (CAR check will require notice of a ‘Not Clear’ result) A reference letter from the responsible Commissioner (other reference letters may be submitted) A letter from the applicant explaining the nature of the offences and why they believe they should be appointed as a Scouter PRCs that reflect one of the following categories of offences and subject to the conditions identified below will be reviewed by the Council Key 3 (Council Commissioner, Council Youth Commissioner and Council Relationships Manager). Categories of offences: Driving offences – driving while impaired, refusing to provide a suitable sample or submit to an evaluation as required by the Criminal Code Property offences – theft or fraud under $5,000 Drug possession offences – specifically limited to personal use of non-prescription marijuana and to instances in which the individual was 25 years of age or younger at the time of the offence Conditions: The conviction must be at least seven years old. There was no period of incarceration involved. There can only be one conviction per candidate on the PRC. There can only be one exception per candidate. The Council Key 3 decides whether to grant an exception or not. The Council Key 3 will notify the applicant and responsible Commissioner of the decision. The Council Relationships Manager will communicate the Council Key 3’s decision to the Director of Safe Scouting, submitting: Applicant’s documents Council Commissioner’s letter When the request is within the scope of the Council Key 3’s authority, its decision is final. When the request for an exception is beyond the authority of the Council Key 3, the Council Relationships Manager will submit the applicant’s documents to the Director of Safe Scouting, who will refer the request to the PRC Review Committee. All CAR exception requests must be directed to the review committee for consideration. The Scouts Canada PRC Review Committee will notify the Council Key 3 of its decision. The Council Key 3 will notify the applicant and the responsible Commissioner. The decision of the PRC Review Committee is final. Related Policies & Standards Volunteer Screening Policy Related Procedures Volunteer Screening Procedure Resources Government of Canada Records Suspensions for Offences FAQs — Scouts Canada Online Support Centre Child Abuse Registry Screening — Scouter Guidelines — Manitoba Child Abuse Registry Screening — Scouter Guidelines — Nova Scotia Child Abuse Registry FAQs Approved June 5, 2020 Effective Date March 2, 2019 Updates V2: June 5, 2020 — Updated to include the requirement for provincial based Child Abuse Registry checks (CAR) for the residents of Manitoba and Nova Scotia.

Resources

Government of Canada Travel Advice and Advisories

International Travel Standards Introduction An International Activity Application is required for all travel outside Canada, that is more than 500 km from the group’s usual meeting place or more than three days in duration. Our Standards International Travel Application 1. A separate International Activity Application is required for each trip outside Canada. 2. Group Commissioners may approve international travel of up to three nights and up to 500 kilometres from home. 3. Before approving international travel, the Group Commissioner will ensure: Contracts and agreements are signed according to Scouts Canada procedures All waivers, hold harmless, and indemnification agreements are dealt with according to the Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure A risk management plan is submitted along with an emergency plan All Scouters, parents/guardians, and other adult resource people are screened according to Scouts Canada procedures 4. In addition, the Group Commissioner will ensure each participant has: A valid passport or equivalent document[1]. The Government of Canada advises that passports need to be valid for up to six months after the scheduled date of return to Canada Travel medical insurance Trip cancellation and interruption insurance if the adventure involves commercial or charter travel by air, sea, or ground Parent/Guardian Consent Form, signed by both parents, for each person under 18 years of age. The Scouter in charge will take these forms on the adventure Completed a Physical Fitness Form 5. In consultation with their Group Commissioner, the Scouter-In-Charge shall submit the International Activity Application, for trips more than three nights or 500 km from home, for approval. 6. All International Activity Applications must be submitted as soon as possible and no later than four weeks prior to departure. International Letters of Introduction 7. An International Letter of Introduction may be obtained for individuals travelling outside of Canada. Such letters are issued by the International Commissioner or designate on a standard form from the World Organization of the Scout Movement. The only purpose of the International Letter of Introduction is to identify the carrier as a registered member of Scouts Canada. The letter conveys no special privileges. Send your request to intl@scouts.ca. [1] Current USA requirements https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative Related Policies & Standards Safety First Policy Requirements for Section Scouters Standards Transportation Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Contracts Procedure Volunteer Screening Procedure Resources International Activity Application Adventure Application Form Physical Fitness Form Scouts Canada International Commissioner and International Program Team Scouts Canada International Programs Information Government of Canada Travel Advice and Advisories FAQs — Scouts Canada Online Support Centre Effective Date March 17, 2022 Updates V2: This change is required to streamline the International Travel Process. This Standard change will move the oversight and management to focus on higher risk and longer duration trips of an international nature.

Resources

Health Protection and Promotion Act, Ontario Regulation 562

Accessible Customer Service Policy Approved September 2020 Purpose Details the standards Scouts Canada’s employees, volunteers, agents, contractors, and other third parties must follow for programs, activities, goods, services, and facilities to comply with provincial/territorial accessible customer service standards. Our Commitment Our Accessible Customer Service Policy uses the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”) and Regulation 191/11, as amended from time to time, as its benchmark for accessible customer service, due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. We are committed to helping our Groups, Areas, and Councils meet these standards in accordance with this Policy and the corresponding Scouts Canada Accessible Customer Service Procedure. It is intended that all aspects of this Policy shall comply with the AODA and other applicable provincial/territorial accessibility legislation and human rights legislation (jointly referred to as “the Applicable Legislation”). The Applicable Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Policy. Our Policy We are required to meet the requirements of the Applicable Legislation and corresponding Accessibility Standards for Customer Service. We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of independence, dignity, integration, and equal opportunity. When communicating with a person with a disability, we will make reasonable efforts to do so in a manner that takes into account the person’s disability. When accessing programs, goods, services, or facilities that we provide, persons with disabilities may use their own assistive devices as required. A customer or member with a disability who is accompanied by a guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public, unless otherwise excluded by law. “No-pet” policies do not apply to service animals. If a service animal is excluded by law from the premises, we will ensure that other measures are available to enable a person with a disability to obtain, use or benefit from our services, goods, or facilities. If a customer or member with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the customer or member is not prevented from having access to the support person. Service disruptions may occur due to reasons that may or may not be within the control or knowledge of Scouts Canada. In the event of any temporary disruptions to facilities or services that customers or members with disabilities rely on to access or use Scouts Canada’s programs, goods, or services, reasonable efforts will be made to provide advance notice. In some circumstances, such as unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption including the reason, anticipated duration, and alternative services available, will be made. We will give customers and members the opportunity to provide feedback about the manner in which service is provided to customers and members with disabilities. Information about the feedback process will be readily available to all customers and members and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms and alternate methods of providing feedback—such as verbally (in person or by telephone) or written (handwritten, delivered, website, or email)—are available on request. We will provide training to all employees, volunteers, agents, and/or contractors who deal with members and the public, or other third parties that act on behalf of Scouts Canada. These include salespersons, drivers, vendors, event operators, call-centre and third-party marketing agents, and those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Scouts Canada will notify customers and members that the documents related to the Accessibility Standards for Customer Service are available on request and in a format that takes into account the member’s or customer’s disability. We will give notification by posting the information in a conspicuous place owned and operated by Scouts Canada such as Scouts Canada’s website and/or any other reasonable method. Related Policies & Standards Member Accommodation Policy Volunteer Screening Policy Related Procedures Accessible Customer Service Procedure Member Accommodation Procedure Resources Accessibility for Ontarians with Disabilities Act, 2005 Ontario Integrated Accessibility Standard (O. Reg. 191/11) The Accessibility for Manitobans Act Manitoba Customer Service Standard Regulation (M.R. 171/2015) The Nova Scotia Accessibility Act Provincial/territorial Human Rights legislation FAQs — Scouts Canada Online Support Centre Approved September 2020 Effective Date September 2020 Updates V2: Updated due to relevant legislation Accessible Customer Service Procedure Approved August 2020 Introduction The Accessible Customer Service Policy and this Procedure are intended to meet the requirements of Part IV.2 of the Integrated Accessibility Standards, Ontario Regulation 191/11 under the Accessibility for Ontarians with Disabilities Act, 2005 and other applicable provincial/territorial accessibility legislation, as amended from time to time (jointly referred to as “the Applicable AODA Legislation”). Both the Policy and this Procedure apply to the provision of goods, services, and facilities to the public or other third parties (hereinafter referred to as “customers”, “members”, or “persons with disabilities”), not to the goods themselves. In the absence of applicable provincial/territorial accessibility legislation, Scouts Canada will adopt the Ontario AODA requirements due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. It is intended that all aspects of this Procedure shall comply with the Applicable AODA Legislation. The Applicable AODA Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Procedure. Our Procedure The Provision of Goods, Services, and Facilities To Persons with Disabilities We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of dignity, independence, integration, and equal opportunity by: Ensuring that the provision of goods, services, or facilities to persons with disabilities is integrated with the provision of goods, services, or facilities to others, wherever possible; Using alternative methods when possible to ensure that persons with disabilities have access to the same services, in the same place and in a similar manner to others; Ensuring persons with disabilities are given an opportunity equal to that given to others to obtain, use, and benefit from the goods, services, or facilities; Allowing persons with disabilities to do things in their own ways, at their own pace when accessing goods, services, or facilities as long as this does not present a safety risk; Taking into account individual needs of persons with disabilities when providing goods, services, and facilities; and Communicating in a manner that takes into account the person’s disability. Assistive Devices Members’ or Customers’ own assistive device(s): Persons with disabilities may use their own assistive devices as required when accessing goods, services, or facilities provided by Scouts Canada. In cases where the assistive device presents a safety concern or where accessibility might be an issue, other reasonable measures will be used to ensure the access to goods, services, and facilities. For example, open flames and oxygen tanks cannot be near one another. Therefore, the accommodation of a person with an oxygen tank may involve ensuring the person is in a location that would be considered safe for both the person and others. Or, where elevators are not present and where an individual requires assistive devices for the purposes of mobility, service will be provided in a location that meets the needs of the member or customer. Scouts Canada will ensure that our staff is trained and familiar with various assistive devices that may be used by persons with disabilities while accessing our good, services, and facilities and how to interact with persons with disabilities who use an assistive device. Guide Dogs, Service Animals, and Service Dogs Persons with disabilities while accessing our good, services, and facilities, accompanied by guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public unless otherwise excluded by law. “No pet” policies do not apply to service animals. Food Service Areas Persons with disabilities while accessing our good, services, and facilities, accompanied by a service animal will be allowed access to food service areas that are open to the public, unless otherwise excluded by law. Exclusion Guidelines If a service animal is excluded by applicable law we will offer alternative methods to enable the person with a disability to obtain, use or benefit from our goods, services, or facilities. Recognizing a Service Animal If it is not readily apparent that the service animal is being used by the customer or member for reasons relating to disability, we may request verification from the customer or member. Verification may include: A letter from a regulated health professional (recognized by Applicable AODA Legislation) confirming that the person requires the service animal for reasons related to the disability; and A valid identification card issued by the provincial/territorial Ministry of the Attorney General. Care and Control of the Animal The member or customer that is accompanied by a service animal is responsible for maintaining care and control of the animal at all times. Support Persons If a member or customer with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the member or customer is not prevented from having access to the support person. In situations in which confidential information might be discussed, consent will be obtained from the member or customer prior to any conversation in which confidential information might be discussed. If payment is required by a support person for admission to the premises, we will ensure that notice is given in advance by posting notice of admission fees for support persons where Scouts Canada fees are posted. Scouts Canada may require a person with a disability to be accompanied by a support person when on the premises, but only if, after consulting with the person with a disability and considering the available evidence, Scouts Canada determines that, (i) a support person is necessary to protect the health or safety of the person with a disability or the health or safety of others on the premises; and (ii) there is no other reasonable way to protect the health or safety of the person with a disability and the health or safety of others on the premises. Notice of Disruptions in Service Service disruptions may occur due to reasons that may or may not be within our control or knowledge. In the event of any temporary disruptions to facilities or services that members or customers with disabilities rely on to access or use Scouts Canada’s goods, services, or facilities, reasonable efforts will be made to provide advance notice. In some circumstances, such as in the situation of unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption will be provided and will include the information set out, below, in subparagraph (b). Notification Inclusions In the event that a notification needs to be posted, the following information will be included unless it is not readily available or known: Services or facilities that are disrupted or unavailable; Reason for the disruption; Anticipated duration; and A description of alternative facilities, services, or options that are available. Notifications Options When disruptions occur, we will provide notice by: Posting notices in conspicuous places including at the point of disruption, at the main entrance, and the nearest accessible entrance to the service or facility disruption, and/or on the Scouts Canada website; Contacting customers or members with appointments or meetings; Verbally notifying customers or members when they are making a reservation or appointment, or while they are at a Scouts Canada facility; or By any other method that maybe reasonable under the circumstances. Feedback Process We shall provide members and customers with the opportunity to give feedback on the service provided to customers or members with disabilities. Information about the feedback process will be readily available to all members and customers and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms along with alternate methods of providing feedback, such as verbally (in person or by telephone) or written (handwritten, delivered, website or email), will be available upon request. Submitting Feedback Members and customers can submit feedback by: Emailing accessibility@scouts.ca Completing a paper feedback form at any of Scouts Canada’s Service Centres or Scout Shop locations in Ontario; or Verbally providing feedback to any Scouts Canada employee. Members and customers who provide formal feedback will receive acknowledgement of their feedback, along with notification of any resulting actions based on concerns or complaints that were submitted. Training We will Provide Training to: All employees, volunteers, agents, and/or contractors who deal with the public or other third parties that act on behalf of Scouts Canada; for example: salespersons, drivers, vendors, event operators, call centres, and third party marketing agents; and Those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Training Provisions As reflected in Applicable AODA Legislation, regardless of the format, training will cover the following: A review of the purpose of Applicable AODA Legislation; A review of the requirements of applicable Customer Service Standard Regulations; Instructions on how to interact and communicate with people with various types of disabilities; Instructions on how to interact with people with disabilities who: Use assistive devices; Require the assistance of a service animal; and Require the use of a support person (including the handling of admission fees). Instructions on how to use equipment or devices that are available at our premises or that we provide that may help people with disabilities; Instructions on what to do if a person with a disability is having difficulty accessing Scouts Canada’s goods, services, or facilities; Scouts Canada’s policies, procedures, and practices pertaining to providing accessible customer service to customers and members with disabilities. Training Schedule We will provide training as soon as practicable. Training will be provided to new employees, volunteers, agents, and/or contractors who deal with the public or act on our behalf. We will provide revised training in the event of changes to legislation, procedures, and/or practices. Record of Training We will keep a record of training that includes the dates training was provided and the number of employees or volunteers who completed the training. Notice of Availability and Format of Documents We shall notify customers and members that the documents related to the Accessibility Standard for Customer Service are available upon request, made available in a timely manner, in a format that takes into account the member or customer’s disability, and at a cost (where applicable) that is no more than the regular cost charged to other persons. Notification will be given by posting the information in a conspicuous place owned and operated by Scouts Canada, the Scouts Canada website, and/or any other reasonable method. Related Bylaws Article II — Members Related Policies & Standards Accessible Customer Service Policy Member Accommodation Policy Diversity and Inclusion Policy Related Procedures Member Accommodation Procedure Resources Scouts Canada and the Accessibility for Ontarians with Disabilities Act FAQs Accessibility for Ontarians with Disabilities Act, 2005 Accessibility Standards for Customer Service, Ontario Regulation 429/07 Blind Person’s Rights Act, 1990 Dog Owners’ Liability Act, Ontario Food Safety and Quality Act 2001, Ontario Regulation 31/05 Health Protection and Promotion Act, Ontario Regulation 562 Ontario Human Rights Code, 1990 FAQs — Scouts Canada Online Support Centre Approved August 2020 Effective Date September 2020 Updates: V2: Updated due to relevant legislation

Resources

Kananaskis Bear Safety

Firearms and Weapons Standards Introduction With the exclusion of use in shooting sports, the possession and use of firearms are prohibited at Scouts Canada activities and on Scouts Canada property. Anyone wishing to possess or use firearms needs to request an exception to this Standard and request permission from the Executive Commissioner and CEO. Our Standards These are the standards for the possession of firearms for safety reasons. A separate standard explains the use of firearms and weapons for shooting sports. Scouts Canada property standards explain the requirements for employees who possess firearms and reside on properties. We conduct risk and hazard assessments for all activities. We must consider the possibility of wildlife encounters. Firearms will only be considered during Scouts Canada activities or on Scouts Canada property where the risk of wild animal encounters that may jeopardize participant safety is high or extreme. The Group Commissioner must ensure that appropriate risk management and controls have been implemented prior to any request for a firearms exception. The Group Commissioner must ensure proper storage of the firearm and proof that the carrier, and authorised personnel, have a valid PAL license and firearms certificate as part of the risk management plan. The Council Relationship Manager must approve the request prior to requesting for an exception for possession or use of firearms from the CEO. To demonstrate that parents are informed and approve of the risk, each participant is required to present a completed Parent/Guardian Consent Form for Category Three Activities granting permission for youth to be in the presence of potential live firearms use during a Scouting activity. Once approved, all participants are to be informed of the presence of a firearm, it’s purpose, storage requirements, and those who are authorized access to it. Related Policies & Standards Safety First Policy Key 3 Shared Leadership Policy Shooting Sports Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Resources Camping and Outdoor Activity Application The Parent/Guardian Consent Form for Category Three Activities and Out of Country Travel FAQs — Scouts Canada Online Support Centre Parks Canada Bear Safety Safely using bear spray Ontario Bear Safety Kananaskis Bear Safety Alberta Bear Smart Program How to Use Bear Spray — Banff National Park Effective Date August 1, 2019

Resources

Knife Safety Fact Sheet

Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Introduction Many tools are available that can make camping experiences easier and more comfortable, including knives, multi-purpose tools, axes, saws, camping stoves, lanterns, and other camping tools. To use and maintain these tools safely requires training, skill, and respect. Our Standards Before members (youth and adult) use knives, axes, saws, camp stoves, lanterns, and other camping tools, the Scouter in charge shall ensure that: A risk management plan is in place to manage hazards to within reasonable risk control (as low as reasonably practical) Youth are introduced to equipment with the appropriate safety knowledge and supervision The equipment is properly maintained and all safety features are in place and verified All members have the appropriate and necessary skills and experience to safely use the equipment Tools will be used in the right place, at the right time, with the right tool for the right job, with the right training and skills, and the right supervision For program activities, members may only use knives with blades 10 centimetres long or less. All other knives must be approved by the Group Commissioner based on a program plan and appropriate risk management plan. For food preparation, members using knives are advised to wear cut-resistant gloves. At a minimum, the Scouter in charge must ensure tools being used in food preparation will be used in the right place, at the right time, with the right tool for the right job, with the right training and skills. Related Policies & Standards Safety First Policy Adventure Standards Resources Don’t Be On The Cutting Edge of Knife Safety (Scouts Canada Safety Tip Sheets) Stove and Lantern Safety (Scouts Canada Safety Tip Sheets) Safe Culinary Adventures (Scouts Canada Safety Tip Sheets) Axe and Saw Safety (Scouts Canada Safety Tip Sheets) Scout Safety Permits (Available from the Scout Shop) FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Updates Date April 2, 2019

Resources

Ontario Human Rights Code, 1990

Accessible Customer Service Policy Approved September 2020 Purpose Details the standards Scouts Canada’s employees, volunteers, agents, contractors, and other third parties must follow for programs, activities, goods, services, and facilities to comply with provincial/territorial accessible customer service standards. Our Commitment Our Accessible Customer Service Policy uses the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”) and Regulation 191/11, as amended from time to time, as its benchmark for accessible customer service, due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. We are committed to helping our Groups, Areas, and Councils meet these standards in accordance with this Policy and the corresponding Scouts Canada Accessible Customer Service Procedure. It is intended that all aspects of this Policy shall comply with the AODA and other applicable provincial/territorial accessibility legislation and human rights legislation (jointly referred to as “the Applicable Legislation”). The Applicable Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Policy. Our Policy We are required to meet the requirements of the Applicable Legislation and corresponding Accessibility Standards for Customer Service. We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of independence, dignity, integration, and equal opportunity. When communicating with a person with a disability, we will make reasonable efforts to do so in a manner that takes into account the person’s disability. When accessing programs, goods, services, or facilities that we provide, persons with disabilities may use their own assistive devices as required. A customer or member with a disability who is accompanied by a guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public, unless otherwise excluded by law. “No-pet” policies do not apply to service animals. If a service animal is excluded by law from the premises, we will ensure that other measures are available to enable a person with a disability to obtain, use or benefit from our services, goods, or facilities. If a customer or member with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the customer or member is not prevented from having access to the support person. Service disruptions may occur due to reasons that may or may not be within the control or knowledge of Scouts Canada. In the event of any temporary disruptions to facilities or services that customers or members with disabilities rely on to access or use Scouts Canada’s programs, goods, or services, reasonable efforts will be made to provide advance notice. In some circumstances, such as unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption including the reason, anticipated duration, and alternative services available, will be made. We will give customers and members the opportunity to provide feedback about the manner in which service is provided to customers and members with disabilities. Information about the feedback process will be readily available to all customers and members and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms and alternate methods of providing feedback—such as verbally (in person or by telephone) or written (handwritten, delivered, website, or email)—are available on request. We will provide training to all employees, volunteers, agents, and/or contractors who deal with members and the public, or other third parties that act on behalf of Scouts Canada. These include salespersons, drivers, vendors, event operators, call-centre and third-party marketing agents, and those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Scouts Canada will notify customers and members that the documents related to the Accessibility Standards for Customer Service are available on request and in a format that takes into account the member’s or customer’s disability. We will give notification by posting the information in a conspicuous place owned and operated by Scouts Canada such as Scouts Canada’s website and/or any other reasonable method. Related Policies & Standards Member Accommodation Policy Volunteer Screening Policy Related Procedures Accessible Customer Service Procedure Member Accommodation Procedure Resources Accessibility for Ontarians with Disabilities Act, 2005 Ontario Integrated Accessibility Standard (O. Reg. 191/11) The Accessibility for Manitobans Act Manitoba Customer Service Standard Regulation (M.R. 171/2015) The Nova Scotia Accessibility Act Provincial/territorial Human Rights legislation FAQs — Scouts Canada Online Support Centre Approved September 2020 Effective Date September 2020 Updates V2: Updated due to relevant legislation Accessible Customer Service Procedure Approved August 2020 Introduction The Accessible Customer Service Policy and this Procedure are intended to meet the requirements of Part IV.2 of the Integrated Accessibility Standards, Ontario Regulation 191/11 under the Accessibility for Ontarians with Disabilities Act, 2005 and other applicable provincial/territorial accessibility legislation, as amended from time to time (jointly referred to as “the Applicable AODA Legislation”). Both the Policy and this Procedure apply to the provision of goods, services, and facilities to the public or other third parties (hereinafter referred to as “customers”, “members”, or “persons with disabilities”), not to the goods themselves. In the absence of applicable provincial/territorial accessibility legislation, Scouts Canada will adopt the Ontario AODA requirements due to its recognition as currently being the most comprehensive provincial legislation with respect to establishing accessibility standards for persons with disabilities. It is intended that all aspects of this Procedure shall comply with the Applicable AODA Legislation. The Applicable AODA Legislation, as it may from time to time be amended, is incorporated herein and will prevail if greater than the terms of this Procedure. Our Procedure The Provision of Goods, Services, and Facilities To Persons with Disabilities We will make every reasonable effort to ensure that our policies, practices, and procedures are consistent with the principles of dignity, independence, integration, and equal opportunity by: Ensuring that the provision of goods, services, or facilities to persons with disabilities is integrated with the provision of goods, services, or facilities to others, wherever possible; Using alternative methods when possible to ensure that persons with disabilities have access to the same services, in the same place and in a similar manner to others; Ensuring persons with disabilities are given an opportunity equal to that given to others to obtain, use, and benefit from the goods, services, or facilities; Allowing persons with disabilities to do things in their own ways, at their own pace when accessing goods, services, or facilities as long as this does not present a safety risk; Taking into account individual needs of persons with disabilities when providing goods, services, and facilities; and Communicating in a manner that takes into account the person’s disability. Assistive Devices Members’ or Customers’ own assistive device(s): Persons with disabilities may use their own assistive devices as required when accessing goods, services, or facilities provided by Scouts Canada. In cases where the assistive device presents a safety concern or where accessibility might be an issue, other reasonable measures will be used to ensure the access to goods, services, and facilities. For example, open flames and oxygen tanks cannot be near one another. Therefore, the accommodation of a person with an oxygen tank may involve ensuring the person is in a location that would be considered safe for both the person and others. Or, where elevators are not present and where an individual requires assistive devices for the purposes of mobility, service will be provided in a location that meets the needs of the member or customer. Scouts Canada will ensure that our staff is trained and familiar with various assistive devices that may be used by persons with disabilities while accessing our good, services, and facilities and how to interact with persons with disabilities who use an assistive device. Guide Dogs, Service Animals, and Service Dogs Persons with disabilities while accessing our good, services, and facilities, accompanied by guide dog, service animal, or service dog (jointly referred to as “service animal”) will be allowed access to premises that are open to the public unless otherwise excluded by law. “No pet” policies do not apply to service animals. Food Service Areas Persons with disabilities while accessing our good, services, and facilities, accompanied by a service animal will be allowed access to food service areas that are open to the public, unless otherwise excluded by law. Exclusion Guidelines If a service animal is excluded by applicable law we will offer alternative methods to enable the person with a disability to obtain, use or benefit from our goods, services, or facilities. Recognizing a Service Animal If it is not readily apparent that the service animal is being used by the customer or member for reasons relating to disability, we may request verification from the customer or member. Verification may include: A letter from a regulated health professional (recognized by Applicable AODA Legislation) confirming that the person requires the service animal for reasons related to the disability; and A valid identification card issued by the provincial/territorial Ministry of the Attorney General. Care and Control of the Animal The member or customer that is accompanied by a service animal is responsible for maintaining care and control of the animal at all times. Support Persons If a member or customer with a disability is accompanied by a support person, we will ensure that both persons are allowed to enter the premises together and that the member or customer is not prevented from having access to the support person. In situations in which confidential information might be discussed, consent will be obtained from the member or customer prior to any conversation in which confidential information might be discussed. If payment is required by a support person for admission to the premises, we will ensure that notice is given in advance by posting notice of admission fees for support persons where Scouts Canada fees are posted. Scouts Canada may require a person with a disability to be accompanied by a support person when on the premises, but only if, after consulting with the person with a disability and considering the available evidence, Scouts Canada determines that, (i) a support person is necessary to protect the health or safety of the person with a disability or the health or safety of others on the premises; and (ii) there is no other reasonable way to protect the health or safety of the person with a disability and the health or safety of others on the premises. Notice of Disruptions in Service Service disruptions may occur due to reasons that may or may not be within our control or knowledge. In the event of any temporary disruptions to facilities or services that members or customers with disabilities rely on to access or use Scouts Canada’s goods, services, or facilities, reasonable efforts will be made to provide advance notice. In some circumstances, such as in the situation of unplanned temporary disruptions, advance notice may not be possible. In cases of unplanned temporary disruptions, notice of the disruption will be provided and will include the information set out, below, in subparagraph (b). Notification Inclusions In the event that a notification needs to be posted, the following information will be included unless it is not readily available or known: Services or facilities that are disrupted or unavailable; Reason for the disruption; Anticipated duration; and A description of alternative facilities, services, or options that are available. Notifications Options When disruptions occur, we will provide notice by: Posting notices in conspicuous places including at the point of disruption, at the main entrance, and the nearest accessible entrance to the service or facility disruption, and/or on the Scouts Canada website; Contacting customers or members with appointments or meetings; Verbally notifying customers or members when they are making a reservation or appointment, or while they are at a Scouts Canada facility; or By any other method that maybe reasonable under the circumstances. Feedback Process We shall provide members and customers with the opportunity to give feedback on the service provided to customers or members with disabilities. Information about the feedback process will be readily available to all members and customers and notice of the process will be made available on Scouts Canada’s website, scouts.ca. Feedback forms along with alternate methods of providing feedback, such as verbally (in person or by telephone) or written (handwritten, delivered, website or email), will be available upon request. Submitting Feedback Members and customers can submit feedback by: Emailing accessibility@scouts.ca Completing a paper feedback form at any of Scouts Canada’s Service Centres or Scout Shop locations in Ontario; or Verbally providing feedback to any Scouts Canada employee. Members and customers who provide formal feedback will receive acknowledgement of their feedback, along with notification of any resulting actions based on concerns or complaints that were submitted. Training We will Provide Training to: All employees, volunteers, agents, and/or contractors who deal with the public or other third parties that act on behalf of Scouts Canada; for example: salespersons, drivers, vendors, event operators, call centres, and third party marketing agents; and Those who are involved in the development, implementation, and approval of customer service policies, practices, and procedures. Training Provisions As reflected in Applicable AODA Legislation, regardless of the format, training will cover the following: A review of the purpose of Applicable AODA Legislation; A review of the requirements of applicable Customer Service Standard Regulations; Instructions on how to interact and communicate with people with various types of disabilities; Instructions on how to interact with people with disabilities who: Use assistive devices; Require the assistance of a service animal; and Require the use of a support person (including the handling of admission fees). Instructions on how to use equipment or devices that are available at our premises or that we provide that may help people with disabilities; Instructions on what to do if a person with a disability is having difficulty accessing Scouts Canada’s goods, services, or facilities; Scouts Canada’s policies, procedures, and practices pertaining to providing accessible customer service to customers and members with disabilities. Training Schedule We will provide training as soon as practicable. Training will be provided to new employees, volunteers, agents, and/or contractors who deal with the public or act on our behalf. We will provide revised training in the event of changes to legislation, procedures, and/or practices. Record of Training We will keep a record of training that includes the dates training was provided and the number of employees or volunteers who completed the training. Notice of Availability and Format of Documents We shall notify customers and members that the documents related to the Accessibility Standard for Customer Service are available upon request, made available in a timely manner, in a format that takes into account the member or customer’s disability, and at a cost (where applicable) that is no more than the regular cost charged to other persons. Notification will be given by posting the information in a conspicuous place owned and operated by Scouts Canada, the Scouts Canada website, and/or any other reasonable method. Related Bylaws Article II — Members Related Policies & Standards Accessible Customer Service Policy Member Accommodation Policy Diversity and Inclusion Policy Related Procedures Member Accommodation Procedure Resources Scouts Canada and the Accessibility for Ontarians with Disabilities Act FAQs Accessibility for Ontarians with Disabilities Act, 2005 Accessibility Standards for Customer Service, Ontario Regulation 429/07 Blind Person’s Rights Act, 1990 Dog Owners’ Liability Act, Ontario Food Safety and Quality Act 2001, Ontario Regulation 31/05 Health Protection and Promotion Act, Ontario Regulation 562 Ontario Human Rights Code, 1990 FAQs — Scouts Canada Online Support Centre Approved August 2020 Effective Date September 2020 Updates: V2: Updated due to relevant legislation

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Parachute Canada

Resources

Parks Canada Bear Safety

Firearms and Weapons Standards Introduction With the exclusion of use in shooting sports, the possession and use of firearms are prohibited at Scouts Canada activities and on Scouts Canada property. Anyone wishing to possess or use firearms needs to request an exception to this Standard and request permission from the Executive Commissioner and CEO. Our Standards These are the standards for the possession of firearms for safety reasons. A separate standard explains the use of firearms and weapons for shooting sports. Scouts Canada property standards explain the requirements for employees who possess firearms and reside on properties. We conduct risk and hazard assessments for all activities. We must consider the possibility of wildlife encounters. Firearms will only be considered during Scouts Canada activities or on Scouts Canada property where the risk of wild animal encounters that may jeopardize participant safety is high or extreme. The Group Commissioner must ensure that appropriate risk management and controls have been implemented prior to any request for a firearms exception. The Group Commissioner must ensure proper storage of the firearm and proof that the carrier, and authorised personnel, have a valid PAL license and firearms certificate as part of the risk management plan. The Council Relationship Manager must approve the request prior to requesting for an exception for possession or use of firearms from the CEO. To demonstrate that parents are informed and approve of the risk, each participant is required to present a completed Parent/Guardian Consent Form for Category Three Activities granting permission for youth to be in the presence of potential live firearms use during a Scouting activity. Once approved, all participants are to be informed of the presence of a firearm, it’s purpose, storage requirements, and those who are authorized access to it. Related Policies & Standards Safety First Policy Key 3 Shared Leadership Policy Shooting Sports Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Resources Camping and Outdoor Activity Application The Parent/Guardian Consent Form for Category Three Activities and Out of Country Travel FAQs — Scouts Canada Online Support Centre Parks Canada Bear Safety Safely using bear spray Ontario Bear Safety Kananaskis Bear Safety Alberta Bear Smart Program How to Use Bear Spray — Banff National Park Effective Date August 1, 2019

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Personal Information Protection and Electronic Documents Act

Privacy Policy Board of Governors Approved May 5, 2018 Purpose States how Scouts Canada’s members will protect personal information shared with them. Our Commitment We are committed to: Keeping the personal information in our possession relating to our members, donors, stakeholders, and other individuals accurate, confidential, and secure. Complying with requirements for the collection, use, and disclosure of personal information imposed on Scouts Canada by privacy statutes and regulations including without limitation the Personal Information Protection and Electronic Documents Act (PIPEDA). Our Policy Only authorized members will have access to members’ personal information. If you are authorized access to personal information on behalf of Scouts Canada, you will: Collect only the personal information necessary to deliver programs and activities Keep personal information in a secure location where only you and other authorized members will have access to it Use personal information in your possession only for the purpose of delivering Scouts Canada’s programs and activities Disclose personal information only on the terms set out in privacy legislation or as expressly authorized in writing by the person to whom the information relates Follow guidelines prescribed by the applicable provincial privacy legislation, if any We will ensure that Scouts Canada employees and members with access to personal information understand their obligations with respect to the collection, use, and disclosure of such information, including: Applying these 10 Personal Information Protection Principles from PIPEDA: Accountability Consent Identifying Purposes Limiting Collection Limiting Use, Disclosure, and Retention Accuracy Safeguards Openness Individual Access Challenging Compliance Adopting and publishing Scouts Canada’s Personal Information and Privacy Protection Procedures on our website and amending them from time to time as required If you are a Scouts Canada member and you would like copies of the personal information contained in your file, you must make the request in writing. The request should be dated and include details of the information you are requesting. The written request should be addressed and sent to Scouts Canada’s Privacy Officer. Personal information will be retained in accordance with any applicable laws and Scouts Canada’s policies regarding document retention. Documents will be subsequently destroyed. Resources Scouts Canada Privacy Statement Personal Information Protection and Electronic Documents Act FAQs — Scouts Canada Online Support Centre Event Management Playbook — Design Stage Effective Date March 2, 2019

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Safely using bear spray

Firearms and Weapons Standards Introduction With the exclusion of use in shooting sports, the possession and use of firearms are prohibited at Scouts Canada activities and on Scouts Canada property. Anyone wishing to possess or use firearms needs to request an exception to this Standard and request permission from the Executive Commissioner and CEO. Our Standards These are the standards for the possession of firearms for safety reasons. A separate standard explains the use of firearms and weapons for shooting sports. Scouts Canada property standards explain the requirements for employees who possess firearms and reside on properties. We conduct risk and hazard assessments for all activities. We must consider the possibility of wildlife encounters. Firearms will only be considered during Scouts Canada activities or on Scouts Canada property where the risk of wild animal encounters that may jeopardize participant safety is high or extreme. The Group Commissioner must ensure that appropriate risk management and controls have been implemented prior to any request for a firearms exception. The Group Commissioner must ensure proper storage of the firearm and proof that the carrier, and authorised personnel, have a valid PAL license and firearms certificate as part of the risk management plan. The Council Relationship Manager must approve the request prior to requesting for an exception for possession or use of firearms from the CEO. To demonstrate that parents are informed and approve of the risk, each participant is required to present a completed Parent/Guardian Consent Form for Category Three Activities granting permission for youth to be in the presence of potential live firearms use during a Scouting activity. Once approved, all participants are to be informed of the presence of a firearm, it’s purpose, storage requirements, and those who are authorized access to it. Related Policies & Standards Safety First Policy Key 3 Shared Leadership Policy Shooting Sports Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Resources Camping and Outdoor Activity Application The Parent/Guardian Consent Form for Category Three Activities and Out of Country Travel FAQs — Scouts Canada Online Support Centre Parks Canada Bear Safety Safely using bear spray Ontario Bear Safety Kananaskis Bear Safety Alberta Bear Smart Program How to Use Bear Spray — Banff National Park Effective Date August 1, 2019

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Shooting Club and Range Shooting Regulations of Canada

Shooting Sports Standards Introduction Shooting sports are Category 3 activities (stop, be alert, check things carefully before proceeding). These standards help organizers ensure the safety of all participants. Our Standards Beaver Scouts may not participate in shooting sports activities. Scouters are responsible for knowing and obeying provincial and municipal range shooting regulations. Activities in which a projectile is aimed at another person are prohibited. Cub Scouts, Scouts, Venturer Scouts, and Rover Scouts may practise range shooting with slingshots, longbows, compound bows and crossbows according to the laws of Canada. The range shooting program must comply with all provincial and municipal regulations and satisfy Scouts Canada requirements for safe Scouting. Scouts, Venturer Scouts, and Rover Scouts may practise firearms range shooting with a lawful barreled weapon from which any object, shot, or bullet is thrown or can be discharged according to the laws of Canada. The firearms range shooting program must comply with all provincial and municipal regulations and satisfy Scouts Canada requirements for Safe Scouting. Firearms range shooting is a Category 3 activity. The Parent/Guardian Consent Form for Category 3 Activities and Out of Country Travel is required. Scouts, Venturer Scouts, and Rover Scouts may practise range shooting with weapons not covered above, according to the laws of Canada. This includes catapults, trebuchets, and similar weapons Potato cannons are not permitted Scouters must demonstrate to the Council Relationships Manager’s satisfaction that a proposed range shooting program complies with all provincial and municipal regulations and satisfies Scouts Canada requirements for safe Scouting. Related Policies & Standards Safety First Policy Prohibited Activities Standards Adventure Standards Related Procedures Third Party Waivers, Indemnification and Hold Harmless Agreements Procedure Resources Shooting Club and Range Shooting Regulations of Canada Archery Canada Range Rules FAQs — Scouts Canada Online Support Centre Approved March 2023 Effective Date March 2023 Updates V2: Updated to reflect the use of compound bows.

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Transport Canada - marine safety - small vessels, pleasure craft

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Which Helmet For Which Activity?

Winter Sports Standards Introduction To embrace winter is to be Canadian! Some of the most challenging adventures in Canada can be during winter – where we test both our resolve, survival and adventure skills and our good judgement. Scouts Canada believes all youth should have the experience of knowing how to embrace winter: have fun and enjoy the outdoors in the winter months. Winter camping is an experience available to all youth of all ages, with progressively more adventure and challenge for older sections. In addition to winter camping, winter sports and outdoor adventures present opportunities for leadership and personal skill development, accessible through Scouting, and often a first for many youth: cross-country skiing, ice skating, sledding, ice fishing, and snowshoeing. Essential ingredients for fun include skill training and an awareness of the hazards unique to these activities. Snow conditions, hazardous terrain, special clothing needs, and emergency survival are important issues for a safe and successful experience. Our Standards This standard should be used as an addition / extension to the Adventure standards for winter conditions. 1. The Standard applies to all Councils, Groups and Sections conducting adventure activities in winter conditions. 2. The objective of this Standard is to ensure that all winter-condition adventure plans are developed and implemented with full alignment to Scouts Canada’s expectations of safety, planning and preparation, adventure and high-quality program delivery to meet and exceed the expectations of our parents and youth. 3. The Group Commissioner and Scouter-in-Charge ensures: All winter activities must be supervised by a designated person who is experienced in the particular skills and equipment involved in the activity. Note: In most instances this will be the designated Scouter-in-Charge. In instances where older youth are unsupervised (e.g. Venturers) – there must be a designated youth who is suitably experienced. The Group Commissioner should satisfy themselves that appropriate supervision has been considered depending on the number of participants, the type of activity, and environmental conditions. Winter sports activities embody intrinsic hazards that vary from sport to sport and may require different risk management for the elimination or reduction of risk. All participants know, understand, and respect the rules and procedures for the planned safe winter activity. The applicable rules should be presented and learned before the outing, and all participants should review them just before the activity begins. Participants are aware of the potential hazards of any winter sport before engaging in it. Scouters should emphasize preventing accidents through adherence to safety measures and proper technique. Appropriate personal protective equipment is available for all activities. This includes the use of helmets for all participants engaged in winter sports in which there is the potential for an incident that could lead to a serious head injury. The use of helmets is required, by all participants, for the following winter activities: skating, downhill skiing, snowboarding and tobogganing. For winter sports such as skiing and snowboarding, that utilize specialized equipment, it is essential that all equipment fit and function properly. The Scouter-in-Charge is familiar with the physical circumstances of each youth participant and make appropriate adjustments to the activity or provide protection as warranted by individual health or physical conditions. When youth are engaging in downhill activities such as sledding or tobogganing, plans are in place to minimize the likelihood of collision with immobile obstacles. Use only designated areas where rocks, tree stumps, and other potential obstacles have been identified and marked, cleared away, shielded, or buffered in some way. 4. Completed and signed Adventure Application Forms (AAF) and required attachments shall be submitted to the Group Commissioner before the adventure takes place. 5. Scouts Canada Adventure Standards apply to all winter-conditions adventures (including but not limited to: snow-shoeing, winter hiking, ice-climbing, skiing, ice-fishing, tobogganing and sledding). Special Considerations: Like all adventures there is a need for planning, but in winter, there are special considerations that need to be considered[1]: Competent Supervision. The Scouter in Charge should have sufficient experience (and training where practical and appropriate) in the type of adventure being planned. Equipment. Winter conditions present unique gear-selection and menu planning challenges. Special attention must be given to individual and group gear selection. A gear list should be provided to all participants by an experienced Scouter, and a discussion of gear held with all participants prior to the adventure. When sleeping in unheated tents or structures, Scouters should consider inspecting the gear of inexperienced youth. Special attention should be given to menu planning to ensure sufficient calories for cold- and wet-weather conditions. Equipment should be checked to ensure good condition for the activity and proper maintenance while in use. Scouts should be adequately clothed, and camping gear should be a suitable quality and weight. Physical Fitness. Scouters and youth should be suitably fit for the activity. Periodic rests while building snow caves and engaging in other strenuous cold-weather activities will help prevent accidents and overheating. A focus on staying hydrated during winter activities is essential. Buddy System. All youth should be in a minimum of pairs. Planning. Winter offers different challenges – variable weather, snow and ice conditions, cold rain or sleet, water access, fire and survival materials availability, and low temperatures. Activities must follow a plan that has been conscientiously developed, and special attention must be giving to gear and menu selection. Distances traveled in winter significantly vary by mode of transport, prevailing conditions and experience. Safe Camping. The site must be assessed to determine whether an area for winter camping is well-suited and free of hazards (not normally present in spring or summer) e.g. Proximity to lake ice, dead overhanging trees, drifting snow, crevasses, avalanche fans etc. Weather Readiness. Weather conditions, potential hazards, and the appropriate responses should be understood and anticipated – plan for change. Snow and ice conditions can vary widely with temperature and other conditions. Before engaging in activities such as snow caving or walking onto lake ice a qualified Scouter must test or otherwise verify that conditions are safe for the activity. Discipline. Rules are effective only when followed. All participants should know, understand, and respect the rules and procedures for a safe winter camping experience. Applicable rules should be discussed prior to the outing and reviewed for all participants when leaving for the winter campout. [1] Adapted after the Boy Scouts of America – National Cold-Weather Camping Development Center at Northern Tier- www.ntier.org. Visit this site for comprehensive winter camping preparation information. Related Policies & Standards Safety First Policy Adventure Standards Emergency Management Standards First Aid Standards Incident Management Standards Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Transportation Standards Safety Equipment Standards Resources Leave No Trace Principles (http://www.leavenotrace.ca/principles) BSA Winter Adventure Advisor’s Guide: (https://filestore.scouting.org/filestore/NorthernTier/pdf/2018_19_Winter/2018_2019_OKPIK_ADVISOR_PLANNING_GUIDE.pdf) HydroOne / Parachute – Helmet selection Scouts Canada Online Support Centre FAQ Effective Date October 1, 2019

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Association for Challenge Course Technology

Section and Group Fundraising Policy Board of Governors Approved May 5, 2018 Purpose Outlines the fundraising framework for Groups and Sections. Our Commitment At Scouts Canada, we provide a valuable service to the community through our youth development programs. When we fundraise, our activities are aligned with our values. We ensure that our fundraising activities are carried out ethically, effectively, and efficiently. We are accountable to our donors and the community. Our Policy Fundraising is conducted in a manner that: Protects the integrity of the Scouts Canada brand and image Is consistent with our mission and principles Is compatible with the goals and ideals of a Group’s Community Partner (sponsor) or fundraising recipient Fosters cooperation among Groups and Councils Fundraising contracts and agreements, including gaming applications, must follow the Scouts Canada Contracts and Agreements Procedure. Members may assist other organizations with fundraising with the approval of their Council or the National Key Three. Members in uniform may not participate in fundraising for political candidates or political purposes. Related Policies & Standards Section and Group Finance Policy Privacy Policy Gift Acceptance and Sponsorship Policy Transportation Standards Related Procedures Contracts Procedure Group Financial Responsibilities and Reporting Procedure Gifts-in-Kind Procedure Official Donations Receipt for Groups Procedure Resources Association of Fundraising Professionals Donor Bill of Rights FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 Gift Acceptance and Sponsorship Policy Board of Governors Approved May 5, 2018 Purpose Outlines Scouts Canada’s national process for working with donors and sponsors who support our mission at the Area, Council, and National levels. Our Commitment At Scouts Canada, we build mutually beneficial relationships with our sponsors and gratefully acknowledge the gifts of our donors. Our Policy 1. We work with donors and sponsors whose values generally align with our brand and values. 2. We will treat every donor and sponsor with respect. 3. We will protect the confidential information of donors and sponsors to the extent provided by Canadian law and in accordance with donor/sponsor wishes. 4. Areas and Councils must coordinate their acceptance of gifts and the negotiation of sponsorship[1] agreements with the national office. Fundraising for Group initiatives is managed through the Group Fundraising Policy and its related procedures. Gift Acceptance 5. To help maintain our charitable status, all gifts[2] to us must comply with the requirements of the Canada Revenue Agency (CRA). 6. Before we accept a gift, we will ensure the donor understands: Their right to receive independent professional advice How their gift will be used 7. Where appropriate, we enter into gift agreements with donors. 8. Prior to accepting any donation, we will evaluate its value, our ability to use the gift, and any potential impacts on Scouts Canada such as costs, liability, tax implications, and conflicts of interest. 9. We will issue tax receipts for qualifying gifts (donations) in a timely manner. 10. We reserve the right to decline any gift for any reason. 11. We thank all donors for their gifts in a timely and appropriate manner. Corporate Sponsorships 12. All sponsors must sign a sponsorship agreement with us prior to announcing a partnership or using any aspect of Scouts Canada’s name, logo, or other branding. 13. Prior to signing a sponsorship agreement, we will evaluate the opportunity for any potential, real, or perceived conflicts of interest. 14. We do not provide product or service endorsements, except as agreed in a signed sponsorship agreement. 15. Sponsors may only use Scouts Canada’s name, logo, or other branding within the specific, written parameters of the sponsorship agreement. 16. All sponsorship agreements must be approved by the Executive Commissioner/Chief Executive Officer. 17. At all times, we will retain our independent position on public policy issues and concerns. Related Policies & Standards Section and Group Fundraising Policy Related Procedures Official Donations Receipt for Groups Procedure Resources Association of Fundraising Professionals Donor Bill of Rights FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019 [1] A corporate sponsorship is a form of marketing in which a payment is made by a company or organization for the right to be associated with a project or program. Downloaded from Investopedia.[2] A gift is a voluntary transfer of property without valuable consideration to the donor. Cash and other assets may be gifted to Scouts Canada in accordance with the Income Tax Act. Downloaded from the Government of Canada.

Resources

Association of Fundraising Professionals Donor Bill of Rights

Zip Lines, Climbing Walls, Challenges and Rope Course Standards Board of Governors Approved May 5, 2018 Introduction Challenge courses, ropes courses, climbing walls, and zip lines help teams or participants learn to work together, solve problems, and accomplish goals. These standards ensure the safety of Scouts of all ages so they can go beyond their comfort zone, contributing to their social, physical, intellectual, character, emotional, and spiritual development. Our Standards These standards apply at all Scouts Canada properties and activities. All zip lines, climbing walls, challenge and ropes courses must be constructed, inspected, maintained, secured, and operated according to provincial/territorial government regulations. Where provincial government regulations do not exist, all zip lines, climbing walls, challenge and ropes courses must be constructed, inspected, maintained, secured, and operated according to standards set by the Association for Challenge Course Technology[1](ACCT). Zip line, climbing wall, challenge and ropes course construction, including renovations and additions, must be approved according to the Property Transaction Approval Procedure. Temporary and permanent structures must all be constructed, inspected, maintained, secured, and operated according to ACCT standards. Regardless of the number of users or the permanence of the elements, the ACCT standards apply. All structures must pass annual inspection by a person who meets the definition of an ACCT qualified inspector (Quality Course Professional). Programs and activities on challenge courses, ropes courses, climbing walls, and zip lines must be operated according to ACCT operations standards. Safety equipment for challenge course, rope course climbing walls, and zip line activities must meet ACCT standards. The personnel leading activities must be certified according to ACCT training standards. Everyone planning and leading these challenging activities must be certified according to ACCT standards. The activities and apparatus at Scout property and activities must meet ACCT standards. [1] ACCT web site. Related Policies & Standards Safety First Policy Property Policy Resources Association for Challenge Course Technology FAQs — Scouts Canada Online Support Centre Effective Date March 2, 2019

Resources

Leave No Trace - Seven Principles

Winter Sports Standards Introduction To embrace winter is to be Canadian! Some of the most challenging adventures in Canada can be during winter – where we test both our resolve, survival and adventure skills and our good judgement. Scouts Canada believes all youth should have the experience of knowing how to embrace winter: have fun and enjoy the outdoors in the winter months. Winter camping is an experience available to all youth of all ages, with progressively more adventure and challenge for older sections. In addition to winter camping, winter sports and outdoor adventures present opportunities for leadership and personal skill development, accessible through Scouting, and often a first for many youth: cross-country skiing, ice skating, sledding, ice fishing, and snowshoeing. Essential ingredients for fun include skill training and an awareness of the hazards unique to these activities. Snow conditions, hazardous terrain, special clothing needs, and emergency survival are important issues for a safe and successful experience. Our Standards This standard should be used as an addition / extension to the Adventure standards for winter conditions. 1. The Standard applies to all Councils, Groups and Sections conducting adventure activities in winter conditions. 2. The objective of this Standard is to ensure that all winter-condition adventure plans are developed and implemented with full alignment to Scouts Canada’s expectations of safety, planning and preparation, adventure and high-quality program delivery to meet and exceed the expectations of our parents and youth. 3. The Group Commissioner and Scouter-in-Charge ensures: All winter activities must be supervised by a designated person who is experienced in the particular skills and equipment involved in the activity. Note: In most instances this will be the designated Scouter-in-Charge. In instances where older youth are unsupervised (e.g. Venturers) – there must be a designated youth who is suitably experienced. The Group Commissioner should satisfy themselves that appropriate supervision has been considered depending on the number of participants, the type of activity, and environmental conditions. Winter sports activities embody intrinsic hazards that vary from sport to sport and may require different risk management for the elimination or reduction of risk. All participants know, understand, and respect the rules and procedures for the planned safe winter activity. The applicable rules should be presented and learned before the outing, and all participants should review them just before the activity begins. Participants are aware of the potential hazards of any winter sport before engaging in it. Scouters should emphasize preventing accidents through adherence to safety measures and proper technique. Appropriate personal protective equipment is available for all activities. This includes the use of helmets for all participants engaged in winter sports in which there is the potential for an incident that could lead to a serious head injury. The use of helmets is required, by all participants, for the following winter activities: skating, downhill skiing, snowboarding and tobogganing. For winter sports such as skiing and snowboarding, that utilize specialized equipment, it is essential that all equipment fit and function properly. The Scouter-in-Charge is familiar with the physical circumstances of each youth participant and make appropriate adjustments to the activity or provide protection as warranted by individual health or physical conditions. When youth are engaging in downhill activities such as sledding or tobogganing, plans are in place to minimize the likelihood of collision with immobile obstacles. Use only designated areas where rocks, tree stumps, and other potential obstacles have been identified and marked, cleared away, shielded, or buffered in some way. 4. Completed and signed Adventure Application Forms (AAF) and required attachments shall be submitted to the Group Commissioner before the adventure takes place. 5. Scouts Canada Adventure Standards apply to all winter-conditions adventures (including but not limited to: snow-shoeing, winter hiking, ice-climbing, skiing, ice-fishing, tobogganing and sledding). Special Considerations: Like all adventures there is a need for planning, but in winter, there are special considerations that need to be considered[1]: Competent Supervision. The Scouter in Charge should have sufficient experience (and training where practical and appropriate) in the type of adventure being planned. Equipment. Winter conditions present unique gear-selection and menu planning challenges. Special attention must be given to individual and group gear selection. A gear list should be provided to all participants by an experienced Scouter, and a discussion of gear held with all participants prior to the adventure. When sleeping in unheated tents or structures, Scouters should consider inspecting the gear of inexperienced youth. Special attention should be given to menu planning to ensure sufficient calories for cold- and wet-weather conditions. Equipment should be checked to ensure good condition for the activity and proper maintenance while in use. Scouts should be adequately clothed, and camping gear should be a suitable quality and weight. Physical Fitness. Scouters and youth should be suitably fit for the activity. Periodic rests while building snow caves and engaging in other strenuous cold-weather activities will help prevent accidents and overheating. A focus on staying hydrated during winter activities is essential. Buddy System. All youth should be in a minimum of pairs. Planning. Winter offers different challenges – variable weather, snow and ice conditions, cold rain or sleet, water access, fire and survival materials availability, and low temperatures. Activities must follow a plan that has been conscientiously developed, and special attention must be giving to gear and menu selection. Distances traveled in winter significantly vary by mode of transport, prevailing conditions and experience. Safe Camping. The site must be assessed to determine whether an area for winter camping is well-suited and free of hazards (not normally present in spring or summer) e.g. Proximity to lake ice, dead overhanging trees, drifting snow, crevasses, avalanche fans etc. Weather Readiness. Weather conditions, potential hazards, and the appropriate responses should be understood and anticipated – plan for change. Snow and ice conditions can vary widely with temperature and other conditions. Before engaging in activities such as snow caving or walking onto lake ice a qualified Scouter must test or otherwise verify that conditions are safe for the activity. Discipline. Rules are effective only when followed. All participants should know, understand, and respect the rules and procedures for a safe winter camping experience. Applicable rules should be discussed prior to the outing and reviewed for all participants when leaving for the winter campout. [1] Adapted after the Boy Scouts of America – National Cold-Weather Camping Development Center at Northern Tier- www.ntier.org. Visit this site for comprehensive winter camping preparation information. Related Policies & Standards Safety First Policy Adventure Standards Emergency Management Standards First Aid Standards Incident Management Standards Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Transportation Standards Safety Equipment Standards Resources Leave No Trace Principles (http://www.leavenotrace.ca/principles) BSA Winter Adventure Advisor’s Guide: (https://filestore.scouting.org/filestore/NorthernTier/pdf/2018_19_Winter/2018_2019_OKPIK_ADVISOR_PLANNING_GUIDE.pdf) HydroOne / Parachute – Helmet selection Scouts Canada Online Support Centre FAQ Effective Date October 1, 2019

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Okpik Advisor Planning Guide 2018-19

Winter Sports Standards Introduction To embrace winter is to be Canadian! Some of the most challenging adventures in Canada can be during winter – where we test both our resolve, survival and adventure skills and our good judgement. Scouts Canada believes all youth should have the experience of knowing how to embrace winter: have fun and enjoy the outdoors in the winter months. Winter camping is an experience available to all youth of all ages, with progressively more adventure and challenge for older sections. In addition to winter camping, winter sports and outdoor adventures present opportunities for leadership and personal skill development, accessible through Scouting, and often a first for many youth: cross-country skiing, ice skating, sledding, ice fishing, and snowshoeing. Essential ingredients for fun include skill training and an awareness of the hazards unique to these activities. Snow conditions, hazardous terrain, special clothing needs, and emergency survival are important issues for a safe and successful experience. Our Standards This standard should be used as an addition / extension to the Adventure standards for winter conditions. 1. The Standard applies to all Councils, Groups and Sections conducting adventure activities in winter conditions. 2. The objective of this Standard is to ensure that all winter-condition adventure plans are developed and implemented with full alignment to Scouts Canada’s expectations of safety, planning and preparation, adventure and high-quality program delivery to meet and exceed the expectations of our parents and youth. 3. The Group Commissioner and Scouter-in-Charge ensures: All winter activities must be supervised by a designated person who is experienced in the particular skills and equipment involved in the activity. Note: In most instances this will be the designated Scouter-in-Charge. In instances where older youth are unsupervised (e.g. Venturers) – there must be a designated youth who is suitably experienced. The Group Commissioner should satisfy themselves that appropriate supervision has been considered depending on the number of participants, the type of activity, and environmental conditions. Winter sports activities embody intrinsic hazards that vary from sport to sport and may require different risk management for the elimination or reduction of risk. All participants know, understand, and respect the rules and procedures for the planned safe winter activity. The applicable rules should be presented and learned before the outing, and all participants should review them just before the activity begins. Participants are aware of the potential hazards of any winter sport before engaging in it. Scouters should emphasize preventing accidents through adherence to safety measures and proper technique. Appropriate personal protective equipment is available for all activities. This includes the use of helmets for all participants engaged in winter sports in which there is the potential for an incident that could lead to a serious head injury. The use of helmets is required, by all participants, for the following winter activities: skating, downhill skiing, snowboarding and tobogganing. For winter sports such as skiing and snowboarding, that utilize specialized equipment, it is essential that all equipment fit and function properly. The Scouter-in-Charge is familiar with the physical circumstances of each youth participant and make appropriate adjustments to the activity or provide protection as warranted by individual health or physical conditions. When youth are engaging in downhill activities such as sledding or tobogganing, plans are in place to minimize the likelihood of collision with immobile obstacles. Use only designated areas where rocks, tree stumps, and other potential obstacles have been identified and marked, cleared away, shielded, or buffered in some way. 4. Completed and signed Adventure Application Forms (AAF) and required attachments shall be submitted to the Group Commissioner before the adventure takes place. 5. Scouts Canada Adventure Standards apply to all winter-conditions adventures (including but not limited to: snow-shoeing, winter hiking, ice-climbing, skiing, ice-fishing, tobogganing and sledding). Special Considerations: Like all adventures there is a need for planning, but in winter, there are special considerations that need to be considered[1]: Competent Supervision. The Scouter in Charge should have sufficient experience (and training where practical and appropriate) in the type of adventure being planned. Equipment. Winter conditions present unique gear-selection and menu planning challenges. Special attention must be given to individual and group gear selection. A gear list should be provided to all participants by an experienced Scouter, and a discussion of gear held with all participants prior to the adventure. When sleeping in unheated tents or structures, Scouters should consider inspecting the gear of inexperienced youth. Special attention should be given to menu planning to ensure sufficient calories for cold- and wet-weather conditions. Equipment should be checked to ensure good condition for the activity and proper maintenance while in use. Scouts should be adequately clothed, and camping gear should be a suitable quality and weight. Physical Fitness. Scouters and youth should be suitably fit for the activity. Periodic rests while building snow caves and engaging in other strenuous cold-weather activities will help prevent accidents and overheating. A focus on staying hydrated during winter activities is essential. Buddy System. All youth should be in a minimum of pairs. Planning. Winter offers different challenges – variable weather, snow and ice conditions, cold rain or sleet, water access, fire and survival materials availability, and low temperatures. Activities must follow a plan that has been conscientiously developed, and special attention must be giving to gear and menu selection. Distances traveled in winter significantly vary by mode of transport, prevailing conditions and experience. Safe Camping. The site must be assessed to determine whether an area for winter camping is well-suited and free of hazards (not normally present in spring or summer) e.g. Proximity to lake ice, dead overhanging trees, drifting snow, crevasses, avalanche fans etc. Weather Readiness. Weather conditions, potential hazards, and the appropriate responses should be understood and anticipated – plan for change. Snow and ice conditions can vary widely with temperature and other conditions. Before engaging in activities such as snow caving or walking onto lake ice a qualified Scouter must test or otherwise verify that conditions are safe for the activity. Discipline. Rules are effective only when followed. All participants should know, understand, and respect the rules and procedures for a safe winter camping experience. Applicable rules should be discussed prior to the outing and reviewed for all participants when leaving for the winter campout. [1] Adapted after the Boy Scouts of America – National Cold-Weather Camping Development Center at Northern Tier- www.ntier.org. Visit this site for comprehensive winter camping preparation information. Related Policies & Standards Safety First Policy Adventure Standards Emergency Management Standards First Aid Standards Incident Management Standards Knives, Axes, Saws, Stoves, Lanterns and Other Camping Tools Standards Transportation Standards Safety Equipment Standards Resources Leave No Trace Principles (http://www.leavenotrace.ca/principles) BSA Winter Adventure Advisor’s Guide: (https://filestore.scouting.org/filestore/NorthernTier/pdf/2018_19_Winter/2018_2019_OKPIK_ADVISOR_PLANNING_GUIDE.pdf) HydroOne / Parachute – Helmet selection Scouts Canada Online Support Centre FAQ Effective Date October 1, 2019

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